Children allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
BBQ facilities
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good location
Cons:
Food options could improve
Small lobby area

Categories

Cleanliness
9.49
Most reviews confirmed the rooms and facilities were clean.
Service
9.96
Staff were frequently praised for their friendliness and attentiveness.
Location
9.5
Strategically located and easily accessible according to several reviews.
Room Quality
9.45
Multiple reviews mentioned well-equipped and comfortable rooms.
Amenities
8.98
Amenities were acceptable, but some mentioned a desire for improvement in food options.
Value for Money
9.44
Guests expressed satisfaction with their stays, considering the value offered.
Food and Beverage
8.49
Food quality received mixed responses; some improvement suggested.
Overall Experience
9.86
Guests felt their expectations were exceeded, highlighting a memorable stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 16:06

Property Description

Luxurious Accommodation with Stunning City Views

Indulge in Premium Amenities: Enjoy access to an indoor pool, fitness centre, and a variety of dining options at the restaurant offering Indonesian, Italian, and local cuisine.

Convenience at Your Fingertips: Benefit from room service, a 24-hour front desk, and luggage storage, ensuring a seamless stay from check-in to check-out.

Explore Jakarta's Gems: Located near major attractions like Pacific Place and Selamat Datang Monument, Mercure Jakarta Gatot Subroto offers a prime location for your city adventures.

Book your stay now at Mercure Jakarta Gatot Subroto for a blend of luxury and convenience during your Jakarta getaway.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    No parking available.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Internet

    No internet access available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.4
Based on 865 reviews
Cleanliness: 9.49
Service: 9.96
Location: 9.5
Room Quality: 9.45
Amenities: 8.98
Value for Money: 9.44
Food and Beverage: 8.49
Overall Experience: 9.86
P
Philip family_with_children id
8
Pros:

Nice hotel, breakfast was good, dinner at the lobby restaurant as well.

Service was goo, very friendly staff.

Cons:

Shower could have been hotter and need repair.

2026-03-03 via Nuitee
K
Keng Lip solo_traveller my
10
2026-03-03 via Nuitee
J
Jae Moon solo_traveller kr
9
Pros:

숙소는 아주 깨끗했고, 조용했음.

Cons:

주변환경 및 택시를 이용한 접근이 약간 어려웠음.

2026-03-02 via Nuitee
S
Salvatore solo_traveller it
5
2026-02-13 via Nuitee
D
Dasaad couple id
10
2026-02-13 via Nuitee
D
Dasaad couple id
10
2026-02-13 via Nuitee
D
Dasaad couple id
10
2026-02-13 via Nuitee
M
MOBARAK solo_traveller sa
10
2026-02-12 via Nuitee
T
Tomasz family_with_children pl
3
Cons:

Okropna nieprofesjonalna obsługa. Omijajcie ten hotel. To wstyd tak obsługiwać. NIGDY NIE CZUŁEM SIE GORZEJ....

2026-02-12 via Nuitee
M
Moussa couple es
10
2026-02-12 via Nuitee
A
Andrew solo_traveller us
9
Great, affordable place to stay
Pros:

everything about the hotel was wonderful - helpful staff, great room service, abundant parking, and the room - great shower, bathroom, kitchenette, and very comfortable bed - even a nice view, all very affordable

Cons:

I can't think of anything. At the price, it was very good.

2026-01-29 via Nuitee
B
Bestari Ghea solo_traveller at
8
2026-01-21 via Nuitee
H
Haruo extended_group jp
5
まあまあ
Pros:

朝食が良かった

Cons:

テレビのチャンネル操作が面倒

2026-01-20 via Nuitee
S
SURAJ extended_group my
8
Pros:

The staff was friendly and accommodating.

Cons:

The SPA rule of pre payment and not charging the room

2026-01-19 via Nuitee
Y
YUI extended_group jp
9
Pros:

以前インドネシアで8000円代のホテルに泊まり、タオルや枕カバーの不衛生さが嫌で少し高いがこちらのホテルに。掃除も今までで1番綺麗。タオルも綺麗。満足でした。

Cons:

宿泊客なのか清掃の従業員なのか分からないが、インドネシア語で話す声がずっとうるさかった。

2026-01-19 via Nuitee
M
Malvin K couple id
10
Pros:

We requested the city view and the high floor, and they delivered! Great Job

2026-01-15 via Nuitee
N
Nick solo_traveller nl
8
2026-01-12 via Nuitee
M
Mohammed solo_traveller sa
9
فندقي الهاديء المفضل
Pros:

منوع جيد

Cons:

أهية أن يكون الإفطار عالمي ، وفيه خيارات تناسب النزلاء ، كالمطبخ العربي

2026-01-10 via Nuitee
extended_group us
10
best place in town
Pros:

excellent location, excellent staff and value for money.

Cons:

NA

2026-01-09 via Nuitee
D
Dasaad couple id
10
2026-01-08 via Nuitee