Maxx Jeju, a member of H Rewards

Hotels
8.3 (267 reviews)
4, Yeondong 12-gil , Jeju , kr

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Soundproof rooms
Non-smoking throughout
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable beds
Cons:
Cleanliness issues
Room condition discrepancies

Categories

Cleanliness
7.59
Several reviews indicated issues with cleanliness, including dirty rooms and carpets.
Service
9.06
The staff were frequently praised for their friendliness and willingness to assist guests.
Location
9.1
Multiple reviews highlighted the hotel's great location with easy access to cafes, restaurants, and shopping.
Room Quality
7.55
Some guests mentioned that rooms were not as depicted in photos and had cleanliness issues.
Amenities
8.58
Amenities like a gym and running track were appreciated, although some expect more options.
Value for Money
8.04
General sentiment suggested it was a good stay regarding the price, but some amenities were a bit costly.
Food and Beverage
8.09
Breakfast received praise, but some remarked it could be a bit expensive.
Overall Experience
8.36
Overall, guests indicated a positive experience with some noted issues, justifying the target rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 20:27

Property Description

Central Location in Jeju
Hotel Alice and Trunk, conveniently located in the heart of Jeju, offers a 4-star experience with free WiFi, a bar, and complimentary private parking.

Comfortable and Well-Equipped Rooms
Guests can enjoy air-conditioned rooms with modern amenities including a desk, kettle, fridge, safety deposit box, and a flat-screen TV. The private bathrooms feature a bidet, and each room is furnished with quality bed linen and towels.

Convenient Facilities and Nearby Attractions
With a 24-hour front desk and business centre, Hotel Alice and Trunk ensures a hassle-free stay. Explore nearby attractions like Shilla Duty Free and Jeju National Museum, with Jeju International Airport just 4 km away.

Ready to experience luxury and convenience in Jeju? Book your stay at Hotel Alice and Trunk now!

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CJU

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 7 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.3
Based on 267 reviews
Cleanliness: 7.59
Service: 9.06
Location: 9.1
Room Quality: 7.55
Amenities: 8.58
Value for Money: 8.04
Food and Beverage: 8.09
Overall Experience: 8.36
I
I-peng • family_with_children • tw
6
地點很好 熱水難控制 隔音還不錯
2026-01-27 • via Nuitee
M
Mark2312 • couple • kr
10
2026-01-26 • via Nuitee
K
Kelly • family_with_children • sg
8
Comfortable stay
Pros:

The rooms are clean and location is near many eateries & airport. There is a mart beside which you can get some necessities conveniently. Parking is available for hotel guests and the reception will need to keep your car keys after you parked your car.

Cons:

Laundry room is available, however there is only one washing machine and one dryer. No detergent is provided and the hotel does not sell any. You will have to bring your own detergent if need to do any washing.

2026-01-19 • via Nuitee
N
Nguyen • extended_group • vn
8
2026-01-19 • via Nuitee
가 • couple • kr
8
Pros:

저렴하고 깔끔했음

Cons:

냄새가 조금 남

2026-01-16 • via Nuitee
S
Shiau Ching • couple • sg
9
2026-01-02 • via Nuitee
Y
Yihua • couple • tw
8
2025-12-20 • via Nuitee
C
Céline • solo_traveller • kr
7
2025-11-21 • via Nuitee
X
XIANG YOUPING • family_with_children • cn
9
Pros:

服务周到，热情，有中文服务，环境不错，酒店位置挺好，周边餐饮购物都很方便。

2025-11-20 • via Nuitee
X
XIANG YOUPING • solo_traveller • cn
9
好的入住体验
Pros:

客房服务的清洁很周到

Cons:

没有

2025-11-20 • via Nuitee
M
Matvei • couple • ru
2
Misleading: photos are edited, ended up not staying
Pros:

The only good thing about this hotel is the willingness of hotel stuff member on the reception to solve our issue and refund the stay.

Cons:

This hotel is terrible. The main issue is that the photos presented on Booking are heavily edited. The worst part is that the hotel is unbelievably dirty: endless stains on walls and furniture. The rooms lack certain furniture details shown on photos, so rooms are actually looking pretty bad. There were Cheetos on the elevator floor casually lying. The staff were willing to suggest a room of a higher class, but it was very dirty too.

2025-11-17 • via Nuitee
지아지율아빠 • solo_traveller • kr
10
Pros:

바뀐 실내화, 수건등 퀄리티가 전보다 좋아진 것 같음

2025-11-14 • via Nuitee
C
Choon Kyung • family_with_children • kr
10
Pros:

아주 깨끗하고 직원들도 매우 친절하게 잘 안내해줘서 좋았다

2025-11-13 • via Nuitee
W
wan koo • couple • ca
5
2025-11-11 • via Nuitee
Z
Zoe • extended_group • au
8
Pros:

Bed was very comfortable (on the softer side).

Cons:

The carpets have a lot of stains and the shower wasn't very clean.

2025-11-10 • via Nuitee
函紜 • family_with_children • tw
10
2025-11-10 • via Nuitee
R
Ravina • solo_traveller • in
10
2025-11-08 • via Nuitee
K
KYU YOUNG • couple • jp
10
2025-10-31 • via Nuitee
R
Renee • couple • nl
10
2025-10-29 • via Nuitee
S
Sveva Tabarrani • couple • es
8
Perfect stay in Jeju City
Pros:

Great hotel, second time we came back here :)
super comfy bed, great location and now they even have a small gym - plus there is a very nice running track close by :))))

Cons:

the staff doesnt really speak english but nowadays its easy to find workarounds

2025-10-27 • via Nuitee