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Hotels
8.3 (274 reviews)
4, Yeondong 12-gil , Jeju , kr

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Soundproof rooms
Non-smoking throughout
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable beds
Cons:
Cleanliness issues
Room condition discrepancies

Categories

Cleanliness
7.59
Several reviews indicated issues with cleanliness, including dirty rooms and carpets.
Service
9.06
The staff were frequently praised for their friendliness and willingness to assist guests.
Location
9.1
Multiple reviews highlighted the hotel's great location with easy access to cafes, restaurants, and shopping.
Room Quality
7.55
Some guests mentioned that rooms were not as depicted in photos and had cleanliness issues.
Amenities
8.58
Amenities like a gym and running track were appreciated, although some expect more options.
Value for Money
8.04
General sentiment suggested it was a good stay regarding the price, but some amenities were a bit costly.
Food and Beverage
8.09
Breakfast received praise, but some remarked it could be a bit expensive.
Overall Experience
8.36
Overall, guests indicated a positive experience with some noted issues, justifying the target rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 20:27

Property Description

Central Location in Jeju
Hotel Alice and Trunk, conveniently located in the heart of Jeju, offers a 4-star experience with free WiFi, a bar, and complimentary private parking.

Comfortable and Well-Equipped Rooms
Guests can enjoy air-conditioned rooms with modern amenities including a desk, kettle, fridge, safety deposit box, and a flat-screen TV. The private bathrooms feature a bidet, and each room is furnished with quality bed linen and towels.

Convenient Facilities and Nearby Attractions
With a 24-hour front desk and business centre, Hotel Alice and Trunk ensures a hassle-free stay. Explore nearby attractions like Shilla Duty Free and Jeju National Museum, with Jeju International Airport just 4 km away.

Ready to experience luxury and convenience in Jeju? Book your stay at Hotel Alice and Trunk now!

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CJU

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 7 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.3
Based on 274 reviews
Cleanliness: 7.59
Service: 9.06
Location: 9.1
Room Quality: 7.55
Amenities: 8.58
Value for Money: 8.04
Food and Beverage: 8.09
Overall Experience: 8.36
M
Mieke family_with_children be
6
Practical location, but not a good pick if you are looking for a long nice stay.
Pros:

We needed to take an early flight, so the location of this hotel (10 min by taxi to the airport) was perfect. Beds were comfortable and the staff was very friendly.

Cons:

The hotel looked overall worn out, quite different from the shiny pictures on Booking. The doors make a loud beeping noise if you did not close them immediately (and even if you do sometimes), the airco was difficult to operate and left us in 25 degrees for half of the night, and the room smelt very musty when we arrived (luckily keeping the window open for a few hours solved most of it).

2026-04-14 via Nuitee
J
Jaybird04 solo_traveller kr
9
2026-04-10 via Nuitee
I
IRENE couple au
8
Pros:

Location is excellent
Bar and restaurant very nice

Cons:

Breakfast very basic
Didn’t have stock
There was a smell in the room that didn’t go away..think it was the carpet had to leave window open all night

2026-04-08 via Nuitee
D
Dinh couple vn
10
Pros:

Every things, the staffs are nice and helpful

Cons:

Nothing

2026-04-03 via Nuitee
N
Nai Yu couple tw
10
2026-03-28 via Nuitee
Y
Yee Ting family_with_children hk
9
Pros:

the location.
the size of the room.

Cons:

the mattress is too soft.
the room is too dark at night if u need to pack stuff.

2026-03-28 via Nuitee
Y
YA-CHI couple tw
10
Clean and cozy stay
Pros:

Everything

Cons:

None

2026-03-25 via Nuitee
Y
Yanjun couple cn
7
Pros:

地理位置好,行出主街好快,周邊飲食多選擇
衛生整體而言OK

Cons:

按照價格來說感覺性價比一般,房間地毯有點潮濕臭味,面積較小⋯
周邊同類其他選擇都很多

2026-03-18 via Nuitee
R
Rachel couple us
8
Pros:

Exceptionally friendly staff, good sized rooms

Cons:

Restaurant ran strange hours

2026-03-14 via Nuitee
M
Mi Gyeong extended_group kr
8
Pros:

데스크 여직원이 친절하게 안내를 도와주셨어요... 다른곳보다더 적극적인 친절로 인상에 남아요.

Cons:

조식 메뉴가 조금만 더 다양하게 해주셨음 좋겠어요.

2026-03-04 via Nuitee
C
CHO LING couple hk
9
Pros:

飯店位置方便,方便要乘坐早班航班的人入住,員工可替住客叫車到機場,車費約6100韓元。房間舒適乾淨,浴室有乾濕分離設計(含浴屏),是這次旅程中住過唯一一間有整片浴屏的飯店,洗澡後地板不會濕濕的。這次入住有送16樓cafe的小餅乾, cafe景緻不錯。

Cons:

牆壁有一點歲月的痕跡,地毯上有一片污跡,但整體感覺不會太差,亦算是潔淨。

2026-02-25 via Nuitee
I
I-peng family_with_children tw
6
地點很好 熱水難控制 隔音還不錯
2026-01-27 via Nuitee
M
Mark2312 couple kr
10
2026-01-26 via Nuitee
K
Kelly family_with_children sg
8
Comfortable stay
Pros:

The rooms are clean and location is near many eateries & airport. There is a mart beside which you can get some necessities conveniently. Parking is available for hotel guests and the reception will need to keep your car keys after you parked your car.

Cons:

Laundry room is available, however there is only one washing machine and one dryer. No detergent is provided and the hotel does not sell any. You will have to bring your own detergent if need to do any washing.

2026-01-19 via Nuitee
N
Nguyen extended_group vn
8
2026-01-19 via Nuitee
couple kr
8
Pros:

저렴하고 깔끔했음

Cons:

냄새가 조금 남

2026-01-16 via Nuitee
S
Shiau Ching couple sg
9
2026-01-02 via Nuitee
Y
Yihua couple tw
8
2025-12-20 via Nuitee
C
Céline solo_traveller kr
7
2025-11-21 via Nuitee
X
XIANG YOUPING solo_traveller cn
9
好的入住体验
Pros:

客房服务的清洁很周到

Cons:

没有

2025-11-20 via Nuitee