Catalina Island Inn

Hotels
8.2 (576 reviews)
125 Metropole Avenue , Avalon , us

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Terrace
Family rooms
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
Outdoor furniture
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Room quality concerns

Categories

Cleanliness
6.44
Multiple reviews indicate poor cleanliness, such as finding trash from previous guests and dirty coffee machines.
Service
9.91
Many reviews highlight friendly and helpful staff, although there are mixed feelings due to overall experience.
Location
9.95
The location is praised consistently in several reviews, being close to attractions.
Room Quality
7.4
Feedback indicates dissatisfaction with room size, noise, and cleanliness.
Amenities
7.93
Some amenities are lacking, like functioning elevators and basic cleanliness.
Value for Money
6.39
Given the complaints and price, many felt it did not provide good value, especially with cleanliness issues.
Food and Beverage
9.14
No specific feedback on food and beverage was provided; assumed standard quality for this hotel tier.
Overall Experience
8.41
Overall experience is mixed, with many serious concerns despite some positive aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-28 02:58

Property Description

Charming Accommodation on Catalina Island

Ocean Views and Balconies
Indulge in stunning harbor or ocean views from select rooms that come with private balconies or patios.

Convenient Amenities
Enjoy a continental breakfast and make use of the luggage storage facilities. Please note that this property only has stairs and no elevators.

Explore Nearby Attractions
Located in Avalon, Catalina Island Inn is a short distance from Long Beach and Newport Beach, making it a perfect choice for your island getaway.

Book your stay at Catalina Island Inn for a relaxing and picturesque experience on Catalina Island.

Important information:

Please note: The property does not have an elevator.

Please note: Parking is available off site for an additional fee.

Directions to the property: When you get off the boat you will be on Pebbly Beach Road. Go to the right toward town. Crescent Avenue is the harbor front pedestrian only street (it runs along the waterfront with shops and restaurants). Continue past the green "Pleasure Pier" in the center of downtown, approximately 4 blocks, to Metropole Avenue. Make a left on Metropole Avenue, go 1/3 block up and the property is on the right-hand side. Across the street are the Santa Catalina Island Company offices.


Catalina Island Inn is located on an island and the island is accessible by a hour boat ride. Please reach out to the ferry operators below to book your boat ride to the island:

- Catalina Express: largest company also has the most boats and most departures. They operate from San Pedro, Dana Point and two ports in Long Beach. Call (800) 995-4386. http://catalinaexpress.com/

- Catalina Passenger Service: The Newport Flier operates out of Newport Beach. their seasonal schedules change frequently. Please call for timetables and reservations. Call (800) 830-7744. http://catalinainfo.comGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.2
Based on 576 reviews
Cleanliness: 6.44
Service: 9.91
Location: 9.95
Room Quality: 7.4
Amenities: 7.93
Value for Money: 6.39
Food and Beverage: 9.14
Overall Experience: 8.41
C
Carol • couple • us
6
Pros:

We did not get the room we expected. Thought it was a king room with ocean view. Pictures online showed a view of the ocean. Thought the room was pricey for what we got particularly during winter season. Lovely female staff member.
Male staff member answering phone was quite stiff and unfriendly.
Location was perfect for us.

2026-01-29 • via Nuitee
C
Canyon • solo_traveller • us
10
Pros:

Good location,
Good room,
Good staff,

2026-01-20 • via Nuitee
D
Darnell • couple • us
7
Pros:

The staff was very friendly and that made the stay ok.

Cons:

The balcony was facing another place. The shower didn't have a door. No refrigerator to keep water inside the room to keep cold.

2026-01-19 • via Nuitee
A
Ameer • couple • us
1
Never going back.
Pros:

Cockroaches in my room and I had to BUY another room just to get rid of them.

Cons:

Not having cockroaches and NOT having to pay for another room the same night for their mistake.

2026-01-19 • via Nuitee
A
Arlen • family_with_children • us
1
Inadequate and did not rest at all.
Pros:

It was somewhat close to the harbor as most of them are since its so small.

Cons:

Toilet broke down.
Sliding door bathroom divider handle was already loose and broke off.
Inadequate space, extremely small, especially for that price despite being rented during semi peak season.

2026-01-19 • via Nuitee
R
Rundle • couple • us
8
Pros:

Great town. Excellent hotel location. Very friendly staff. I would stay there again.

2026-01-19 • via Nuitee
D
Daniel • family_with_children • us
8
A little place full of surprises
Pros:

The hotel listed this as a "family room" but it still comfortably fit three grown adults! Good use of floor space, quality air conditioning, and more of a view than just the hotel's roofing.

Cons:

I am used to hotels in Catalina not having elevators, but the stairs here were labyrinthine. Not straight stairwell from the ground to the fourth floor (where we stayed) aside from the emergency fire exit. Other than that the shower could have been a little cleaner and the sheets a little fresher.

2026-01-19 • via Nuitee
I
Isabel • family_with_children • ca
4
2026-01-19 • via Nuitee
C
Corinne • solo_traveller • us
6
2026-01-19 • via Nuitee
H
Haidee • extended_group • us
6
Would definitely look for a different hotel to stay at next time.
Pros:

Location

Cons:

Room for 3 was too small. Room has an odd smell. There’s a cockroach in our room as well. Room was very uncomfortable. 2 small tv that you can barely hear the sound

2026-01-19 • via Nuitee
C
charlie • family_with_children • us
6
Pros:

Close to the attraction

Cons:

Three levels without elevator. Have to walk to third floor in this day and age. Room are small extremely small.

2026-01-15 • via Nuitee
R
Ricky • couple • us
8
All around good place to stay for the location close to pretty much everything.
Pros:

Location was great close to everything, staff was very helpful, room was clean and spacious

Cons:

A lot of stairs to the upstairs rooms, no elevator, bed was very loud

2026-01-15 • via Nuitee
G
Greg • couple • us
10
If you want be practicale and dont need opulance just down to earth functionality this for you. Like a 5star hostel
Pros:

Location value friendliness accommodating simple functionality not over the top

Cons:

Nothing

2026-01-13 • via Nuitee
S
Sal • couple • us
5
Pros:

Staff was friendly

Cons:

I wanted to make a cup of coffee in my room but the machine was dirty like. The room was a little beat up. The bed was noisy. The lamp shades had stains in them. The dresser was damaged and had screws holding part of it together

2025-12-26 • via Nuitee
T
Terry • couple • us
10
2025-12-04 • via Nuitee
P
Peter • extended_group • us
8
2025-10-18 • via Nuitee
G
GABRIEL_P. • family_with_children • br
10
Pros:

Localização ótima

Cons:

Muitas escadas até meu quarto

2025-10-15 • via Nuitee
M
Masa • partner
2
Pros:

What a disaster. I chose this place for my wife’s birthday and anniversary, and was disgusted. For the price, you would hope you wouldn’t find the prior tenet’s trash in the room, sand in the sheets, and a working toilet. Yes, the toilet in the room did not work. Their solution, take water out of the sink and fill the toilet in order to flush it. Be warned the rooms are disgusting. We paid extra for a balcony and ocean view. The balcony was covered in bird poop and the view was obscured by apartments and rooftops.

I don’t normally leave bad reviews, but this hotel is the worst I have ever stayed in. We had friends that reserved an AirBnB, and we ended up hanging out with them. Do your research, and stay somewhere else!!

2025-10-09 • via Nuitee
P
Patrick • couple • us
7
2025-10-09 • via Nuitee
C
Cheryl
6
Pros:

The guys at the front desk were kind and they let us keep our bags in their baggage room ahead of check in and after checkout, which was very helpful!

2025-10-08 • via Nuitee