Ten Manchester Street

Hotels
Independent
8.8 (126 reviews)
10 Manchester Street, Marylebone, London, England, W1U 4DG , London , GB

Facilities

Free WiFi
24-hour front desk
Terrace
Luggage storage
Designated smoking area
Concierge service
Wheelchair accessible
Elevator
Breakfast available (surcharge)
Safe-deposit box at front desk
See all facilities

Review Highlights

Pros:
Good location
Comfortable and clean rooms
Cons:
Extra charges on arrival
Poor breakfast quality

Categories

Cleanliness
8.7
Rooms comfortable and clean, but mixed feelings about initial room quality.
Service
9.7
Friendly staff, but poor reception service noted.
Location
10
Amazing location with many sites easily walkable.
Room Quality
8.2
First room was dark and dingy, but later room was better.
Amenities
9.7
Standard amenities for this hotel tier.
Value for Money
7.7
Additional charges felt unnecessary; overpriced bar.
Food and Beverage
7.2
Breakfast was awful; bar prices were high.
Overall Experience
9.2
Lovely location, but the negative aspects impacted the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 11:16

Property Description

Luxurious Amenities
Enjoy complimentary wireless internet access and concierge services. Take in the views from the terrace and make use of the discounted nearby fitness facility.

Delicious Dining Options
Savor Italian cuisine at Dieci Restaurant or visit the coffee shop/cafe. Unwind with your favorite drink at the bar/lounge. Room service is also available during limited hours.

Convenient Location
Situated in the heart of London, this eco-certified hotel is within a 10-minute walk of Oxford Street and Bond Street. Explore nearby attractions like Marble Arch and Regent's Park.

Book now for a memorable stay at Ten Manchester Street!

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Pets

    Pets not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Sustainability Certifications

    Green Tourism Program

  • General

    Professional property host/manager

See all policies

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Electric
  • Entrance Door Width: 240
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.8
Based on 126 reviews
Cleanliness: 8.7
Service: 9.7
Location: 10
Room Quality: 8.2
Amenities: 9.7
Value for Money: 7.7
Food and Beverage: 7.2
Overall Experience: 9.2
N
norberto family
10
Pros:

The property and the room was very nice and clean the staff very friendly and service oriented!!

2025-10-09 via Nuitee
A
allison
8
Pros:

A lovely stay, gad to wait a little while for room and didn’t get everything we ordered at breakfast.
However lovely clean and comfortable hotel.

2025-10-06 via Nuitee
J
Josh
10
Pros:

Fabulous staff and accommodations

2025-10-05 via Nuitee
I
Ian family
8
Pros:

Very nice staff , good location,
Just needs a little update .

2025-09-30 via Nuitee
K
Kelly
6
Beware - extra charges on arrival
Pros:

Good location, rooms a bit small but comfortable and clean. The most disapponting aspect of the stay was the additional 'charges' we were told we had to pay when we arrived, whcih were not optional. I did not expect to be asked to pay a 'hotel service charge' for each night of the stay which was just under £10 a night. This was on top of any service charges at the bar. I asked what this was for and was told it was 'service whilst in the hotel'. I have never heard of this before and I would expect this to be included in the hotel price. We didn't have breakfast or use any additional services so it felt like an unnecessary add on and a bit cheeky. The receptionist then went on to say that this was an 'expensive area' so that is why there was this add on. This surprised me as people with money are already spending a lot - so why be asked to pay this? We bumped into a couple coming out the bar who were upset at their bar bill - x2 rum and cokes and the cost was £57 and said they didn't recommend going there as it felt such a rip off. This has put me off returning to this hotel to be honest - despite it being in a lovely location.

2025-09-09 via Nuitee
N
Nicola
4
Pros:

Reception was poor and unfriendly, bar and restaurant very average and breakfast was awful.

2025-08-23 via Nuitee
S
Simon
8
Pros:

Liked the place

2025-07-27 via Nuitee
J
Jennifer partner
8
Pros:

Hotel is in an amazing location. Many sites are easily walkable and there are several train stations not far. Endless restaurant options in the area as well. The neighborhood is quiet and quaint. The hotel staff is friendly. Overall, the hotel is dated but in good condition.

2025-07-17 via Nuitee
T
Tim
2
Pros:

Great location, our stay was spoiled by the vibrations of a generator next to our room which made it impossible to sleep. Night manager attempted to blame it on the wind .(!) but we did receive a full apology in the morning.

2025-07-16 via Nuitee
C
Claire partner
4
Pros:

First room was dark, dingy and depressing, it felt tired and tatty. Were given an accessibility room which we didn’t. Managed to get moved to a different room the second night which was better but not brilliant. Then asked to leave a £22 gratuity on departure! Wouldn’t return.

2025-07-14 via Nuitee
V
Verified traveler
8
Comfortable stay
Pros:

Lovely room, quiet, comfortable and clean.

2025-07-05 via Nuitee
J
James partner
6
Pros:

The location was excellent but the hotel room was quite basic. Very comfortable bed. Staff at check in and check out were really helpful.

2025-07-04 via Nuitee
B
Brian partner
10
Pros:

rooms were super small but all was very clean and nice.

2025-07-03 via Nuitee
S
Shelley
6
Pros:

Not as expected when paying city centre prices. Breakfast was a continental and brought to the room, not a dining option. Better standard of hotels for less in Manchester; will not return.

2025-06-27 via Nuitee
L
Lillian family
10
Pros:

There are so many personal touches. Great location.

2025-06-22 via Nuitee
R
Rob
10
Pros:

Great hotel - nice suite - great service

2025-06-12 via Nuitee
Y
Yuko
10
Pros:

Great hotel, good location, very clean, comfortable bed.
All good, if there are some complimentary biscuits, even better!

2025-06-11 via Nuitee
K
kathleen
10
Pros:

Great location and comfortable room. Recommend adding more lighting in sitting area, towel bars for hand towels, and Another hook or shelf to hold cosmetics bag.

2025-06-11 via Nuitee
R
Ruth
10
Pros:

Beautiful hotel well
Located and quiet. Great breakfast and good restaurants nearby. Note a flight of stairs to enter hotel.

2025-06-03 via Nuitee
E
Emma
4
Pros:

Had a very poor night sleep as the was a flag out side window as was banging all night

2025-05-27 via Nuitee