Hampton Inn West Springfield

Hotels
•
Hampton Inn
8 (380 reviews)
1011 Riverdale Street , West Springfield , us
+1 413-732-1300

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Excellent breakfast
Friendly staff
Spacious and comfortable rooms
Clean room
Good experience
Cons:
Dirty parts of the hotel
Room maintenance issues
Noise from the area
High prices

Categories

Cleanliness
7.64
Several mentions of dirty parts of the hotel and a bad experience with hairs found in the bed.
Service
9.11
Many positive mentions about friendly and helpful staff.
Location
8.65
The location was generally appreciated, although some complaints about noise.
Room Quality
7.1
Complaints about room size, older hotel with maintenance issues.
Amenities
7.63
Mention of outdated amenities and noise complaints, but breakfast was positively noted.
Value for Money
7.09
Concerns voiced about the price not matching the quality.
Food and Beverage
8.64
Breakfast was frequently mentioned as a positive aspect.
Overall Experience
8.11
Mixed sentiments but overall good, noted for intention to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 08:02

Property Description

Outdoor Pool and Gym:
Enjoy a refreshing dip in the outdoor pool or break a sweat at the on-site gym during your stay at the West Springfield Hampton Inn.

Convenient Amenities:
From free Wi-Fi and flat-screen TVs in each room to a business center with fax services, this hotel ensures that all your needs are met for a comfortable stay.

Nearby Attractions:
Located just one mile from the Dr. Seuss National Memorial and 7 miles from Six Flags New England, the Hampton Inn in West Springfield is the perfect base for exploring the area.

Experience comfort and convenience at the West Springfield Hampton Inn. Book now to secure your stay!

Important information:

The property does not allow cats as part of the pet policy.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BDL

Location

Guest Reviews

8
Based on 380 reviews
Cleanliness: 7.64
Service: 9.11
Location: 8.65
Room Quality: 7.1
Amenities: 7.63
Value for Money: 7.09
Food and Beverage: 8.64
Overall Experience: 8.11
G
Gail • couple • us
8
2026-08-13 • via Nuitee
L
Laura • family_with_children • gb
8
2026-08-10 • via Nuitee
N
Ninoshka • solo_traveller • us
8
I would stay again.
Pros:

Breakfast was good! The pool as well was nice to have. It was also really clean.

Cons:

When booking it said the pool was indoors, never showed an outside pool. Also the 2 queen size room was a little too small. Hard to walk around the room comfortable.

2026-08-06 • via Nuitee
M
Marcola • family_with_children • us
10
2026-08-05 • via Nuitee
R
Robert • couple • us
8
2026-08-03 • via Nuitee
S
smokymtndeb • Solo travel • Reno, Nevada
8
Convenient location
Pros:

This Hampton Inn had sort of an odd vibe to it. The room layout was different from what I've experienced at other Hampton Inns.
Check in was OK and check out was fine.
The room was quiet and small. While the bed was comfortable, I felt cramped in this room, especially the bathroom. In all honesty, I chose this room during the online check in process because it was on the first floor. Normally, I would pick something on the highest floor possible, but I did choose the first floor for this particular stay. I'm not sure if that made a difference in the room size or not.
Breakfast was good and had the typical Hampton Inn food offerings for breakfast.
The location worked out well for me. Easy on and easy off for the freeways. Plenty of nearby food options to choose for dinner.

2026-08-02 • via Tripadvisor
K
Krunoslav • extended_group • hr
10
2026-08-02 • via Nuitee
L
Lupien • solo_traveller • us
5
2026-07-22 • via Nuitee
A
Alicia • family_with_children • us
10
Pros:

Nice rooms, comfy beds and a nice pool.

2026-07-19 • via Nuitee
E
Edward • couple • us
10
Pros:

The breakfast was great. The bed was very comfortable and the room well appointed.

2026-07-19 • via Nuitee
S
Steve • couple • us
10
2026-07-19 • via Nuitee
R
rae607 • Couples • Apalachin, Tioga County, New York
6
Meh
Pros:

This place is just barely hanging on as a Hampton Inn. Odd building layout, odder approach to the room, especially in the bathroom. If you need a quick place to stop as you drive across Mass. , this is fine. I wouldn't stay multiple days here.

2026-07-13 • via Tripadvisor
H
Harb • solo_traveller • us
8
2026-07-12 • via Nuitee
K
Knisha • couple • us
10
2026-07-10 • via Nuitee
E
Elena • solo_traveller • ca
8
2026-07-09 • via Nuitee
N
Nancy • solo_traveller • us
8
Better than average.Goʻd amount of handicap sites available.
Pros:

Nice variety of breakfast items.

Cons:

Hearing the traffic on the main road.Furniture in rooms looked wirn.Better

2026-07-09 • via Nuitee
L
Leslie • solo_traveller • us
7
2026-07-08 • via Nuitee
L
Latasha • couple • us
3
Not good wont stay here again
Pros:

Nothing smelled like dog

Cons:

Ran down not clean

2026-07-06 • via Nuitee
Y
Yuriy • couple • us
10
2026-07-04 • via Nuitee
Q
Qiyun • family_with_children • ca
10
2026-07-03 • via Nuitee