Shilo Inn Suites - Idaho Falls

Hotels
7.6 (401 reviews)
780 Lindsay Boulevard , Idaho Falls , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Dirty facilities
Poor breakfast

Categories

Cleanliness
5.85
Multiple reviews mention the hotel being dirty and in need of cleaning.
Service
8.85
Most feedback indicates staff were friendly, though some specific service issues were noted.
Location
9.35
The hotel is noted for its close proximity to scenic areas, particularly the falls.
Room Quality
6.85
Rooms were described as clean but some were outdated and uncomfortable.
Amenities
8.35
Basic amenities were available, but the breakfast experience was criticized.
Value for Money
6.85
Guests expected more for the price paid, citing cleanliness and quality issues.
Food and Beverage
6.35
Reviews reflect dissatisfaction with the breakfast offerings and cleanliness.
Overall Experience
8.35
Mixed experiences with strong complaints about cleanliness overshadowing some positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 21:19

Property Description

Riverside Retreat with Modern Amenities

Scenic Location: Nestled near the Snake River and minutes away from local attractions like the Museum of Idaho.

Relaxation and Recreation: Guests can unwind in the indoor pool open 24/7, spa, sauna, and steam room.

Convenient Comforts: Each room is equipped with free Wi-Fi, a satellite TV, coffee facilities, microwave, and refrigerator.

Book now to experience the perfect blend of nature and luxury at Shilo Inn Suites Idaho Falls.

Important information:

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Please be advised this property only allows dogs on site. A maximum of 2 dogs are allowed.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: IDA

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.6
Based on 401 reviews
Cleanliness: 5.85
Service: 8.85
Location: 9.35
Room Quality: 6.85
Amenities: 8.35
Value for Money: 6.85
Food and Beverage: 6.35
Overall Experience: 8.35
R
RetiredCanadian118 Couples High River, Alberta
10
Marla you are a credit to Shilo Inn and Suites
Pros:

It would appear that Shilo Inn in Idaho Falls is the chosen stopover enroute from High River Alberta to South of Bombay Beach. We were greeted with courtesy enjoyed a clean room and appeared next morning for breakfast. This was our second time at Shilo Inns and were greeted by Marla in the dining room. Of noted surprise she greeted my wife and I with" Merry Christmas, Sir, You are back for another bowl of porridge" What a memory and a gem of an employee who remembers my likes after a year had passed. Marla we will be back in January 2027 "Happy New Year"

2026-01-11 via Tripadvisor
F
Frank family
10
Pros:

Kitchen adequate, staff excellent and friendly

2025-10-13 via Nuitee
S
Scott
4
Pros:

Very outdated back in the day this hotel was probably one of the best on this Blvd of hotels.Room was very dirty definitely a room they rent for pets as it was full of dog hair or cat.Sub par under cooked breakfast.

2025-10-12 via Nuitee
G
Geri
8
Pros:

Room was clean and quiet

2025-10-12 via Nuitee
J
Joshua
4
Pros:

It took over 20 minutes for the check-in clerk to show up to check us in

2025-10-12 via Nuitee
S
Steve
2
Pros:

The pictures on the. Site look nothing like what the place looks like. It's very run down, dirty, in bad need of updating. The mattress was as old and hard , I barely slept. I got up at 6:30 am to shower and the handle fell off the water valve and was shooting water everywhere. I ran down to the front desk and no one was around. So I went back to the room where I got my wife up and dressed. Packed our stuff and went back to the front desk, still no one around. I went to the dining room and a lady there went and found the front desk clerk. I told him what had happened and he said okay! I said we didn't get to shower , he said okay! So I left

2025-10-10 via Nuitee
G
glena
8
Pros:

The room was clean and spacious.
It felt as though the hotel was ready to close down. I guess too many hotels for such a small area.
The breakfast did surprise me. Ordered from a menu, not like best western. Food was good. Just sad it was so desolate.

2025-10-10 via Nuitee
G
Gertrude
10
Pros:

Lovely place on the snake river.

2025-10-08 via Nuitee
M
Marie
10
Pros:

The breakfast was as great as other reviews have mentioned. The room was spacios and clean.

2025-10-07 via Nuitee
E
Ericka
6
Pros:

Overall it was nice

2025-10-05 via Nuitee
T
Tom partner
8
Pros:

We liked waterfront and access to the river walk. The breakfast was nothing to look forward to. We liked being on the second floor so we could open our door and have fresh air. The hotel is looking pretty run down/ not super clean

2025-10-04 via Nuitee
D
daniel
10
Pros:


The pool and hot tub were clean and beautiful. The rest of the property was tired dated needs a major remodel. Unfortunately, the Bahr staff was poorly trained.A very nice person

2025-10-03 via Nuitee
M
Mary friends
10
Pros:

Nice stop after a long day

2025-10-03 via Nuitee
D
Diane partner
8
Pros:

The breakfast options are great! Fast better than most. The staff were also great. Friendly and welcoming. They made you feel at home.

2025-10-02 via Nuitee
S
Staci
4
Pros:

Power didn’t work in first room. The staff told us to wait until it could be fixed (at 11pm) then later decided to give us another room that was the same style but a queen and not a king and told us to not sleep in one of the beds. Why??? The floor and shower was loaded with hair but we were so over it that we just left.

2025-10-01 via Nuitee
T
Tina
6
Pros:

This is such a sad property. It has so much potential, but it is severely overdue for maintenance and updates.

2025-10-01 via Nuitee
W
Wendell
4
Nice location.
Pros:

Ownership should stay at their property and experience what they're charging the public for. I would estimate that there's been zero improvements made to this property in the past 20 years.

2025-10-01 via Nuitee
R
Rebecca
10
Pros:

This was by far the nicest motel i stayed at. The front desk upgraded my room without me asking, to a river front view with a balcony! The front desk was wonderful to work with. The parking was abundant and easy for my big truck. It was right on the river with a beautiful view. The room was incredible: large, clean, comfortable. I will definitly stay there again if i pass through! Highly recommended.

2025-10-01 via Nuitee
V
Victor
10
Pros:

It was fine

2025-09-30 via Nuitee
N
Neil partner
10
Pros:

The main front light was out when we got there. That was nerve-racking. I believe it just needs a full-time maintenance person to keep up with the Lighting and at least pick up some of the trash around the parking lot.

2025-09-27 via Nuitee