La Quinta by Wyndham Pomona

Hotels
La Quinta by Wyndham
7.9 (1543 reviews)
3200 West Temple Avenue , Pomona , us

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Inconsistent cleanliness
Limited amenities

Categories

Cleanliness
7.6
Some reviews mentioned cleanliness but also referenced dirty areas and dated conditions.
Service
8.6
Staff were described as friendly and responsive across multiple reviews.
Location
8.6
Reviews noted the convenience of the location and nearby dining options.
Room Quality
7.6
Rooms were typically described as comfortable, but some issues with cleanliness were highlighted.
Amenities
7.1
Several amenities were mentioned as insufficient or not functioning properly.
Value for Money
8.1
Good value was noted, although some concerns about charges were raised.
Food and Beverage
7.6
Breakfast was mentioned positively, though there were complaints about variety.
Overall Experience
8
Overall experience was mixed but leaned toward positive with some significant drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 15:04

Property Description

Welcome to La Quinta Inn & Suites Pomona!

Convenient Amenities: Enjoy free WiFi in all rooms and unwind by our outdoor pool. Each room features a work desk, TV, en suite bathroom, and a coffee machine for your convenience.

Relaxation Options: Take advantage of our poolside hot tub to relax after a busy day or visit our fitness center to stay active during your stay.

Nearby Attractions: Located just 3 minutes from Cal Poly Pomona, our hotel is also a short drive away from Disneyland Park and Los Angeles International Airport.

Book your stay at La Quinta Inn & Suites Pomona for a perfect blend of comfort and convenience!

Important information:

Service Animals - ADA-defined service animals are welcome
free of charge. Pets Allowed - 2 pets max. Cats and dogs only. 75lbs or less per pet. Fees - Nonrefundable 25 USD nightly for up to 2 pets. Max 75 USD per stay. Other Information - Contact hotel for additional details and availability.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BUR

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.9
Based on 1543 reviews
Cleanliness: 7.6
Service: 8.6
Location: 8.6
Room Quality: 7.6
Amenities: 7.1
Value for Money: 8.1
Food and Beverage: 7.6
Overall Experience: 8
W
Wai Yee solo_traveller us
1
Cons:

This was my second time staying at La Quinta Inn & Suites by Wyndham Pomona, and unfortunately, it was an extremely disappointing and unacceptable experience.

I checked in around 9:00 PM and was assigned Room 152. As soon as I entered the room, I noticed a strong cigarette-smoking odor throughout the room. To make matters worse, I found a large cockroach in the bathtub and food debris on the floor. There was also no hairdryer provided, and one of the beds made a loud squeaking noise.

I immediately contacted the front desk and requested to change rooms. I was told that the hotel was completely full. What was even more concerning was that there were no housekeeping staff available to clean the room or address these issues. The front-desk employee told me that she was the only employee working in the entire hotel and that the only option she could offer was to refund my money. She did not even offer an apology.

This situation was completely unacceptable. It was already after 9:30 PM, leaving me with essentially no reasonable option to find another hotel at that late hour. A hotel should be properly staffed and prepared to address basic guest needs, especially in the evening. Having no housekeeping staff available and apparently only one employee working in the entire hotel reflects extremely poor management and seriously inadequate staffing.

I am extremely disappointed with this stay. Based on this experience, I strongly recommend avoiding this property. The cleanliness, housekeeping, management, and staffing all need significant improvement. After this experience, I will definitely not stay at this hotel again.

2026-08-19 via Nuitee
N
Nancy solo_traveller us
6
It was ok for just a bed to sleep in, but I wouldn’t recommend the hotel.
Pros:

Most of the staff were helpful. The location was convenient for my activities.

Cons:

Not laid out well for people who have mobility issues. Refrigerator was poor and room needed attention.

2026-08-18 via Nuitee
K
KiiAunny couple us
10
Comfortable and convenient
Pros:

Spacious

Cons:

Na

2026-08-17 via Nuitee
E
Eisho solo_traveller jp
9
2026-08-16 via Nuitee
F
Francisco solo_traveller us
10
Pros:

Nice and relaxing

Cons:

Restroom and shower the toilet water go down to slow and shower need to fix the foucet

2026-08-13 via Nuitee
I
IMTIAZ extended_group us
7
2026-08-11 via Nuitee
E
Enrique solo_traveller us
8
Unexpected remodeling
Pros:

The staff was very polite and understanding that my 3 night stay had changed to a One night stay due to their remodeling and the swimming pool being out of service. The room given was nice but the ac wasn't working and we were accommodated another room. My stay at La Quinta was for 3 nights while in Pomana and had my grandkids so no pool just wasn't acceptable. The room was clean and spacious. The beds were comfortable and the breakfast was enjoyable.

Cons:

Not having the pool opened while under their remodeling. It wasn't noted and having grandkids with us for 3 days i felt not having a pool they were just going to spend their time indoors.

2026-08-06 via Nuitee
P
Paul couple us
5
Disappointed
Pros:

Lots of parking spots

Cons:

I didn't have any privacy and the front door had a big Crack where the locks meet the door frame. I was very disappointed...I should have taken a picture of the big crack

2026-08-05 via Nuitee
F
Frank couple us
4
Pros:

地址

Cons:

太舊了,

2026-08-04 via Nuitee
D
Deepak couple us
1
we checked in into a stinky room worst than a uncleaned toilet reported to the front desk and they requested us if we ar
Pros:

nothing

Cons:

we checked in into a stinky room worst than a uncleaned toilet reported to the front desk and they requested us if we are OK we can leave and they will refund us. We just left. Will never recommend to anyone.

2026-08-04 via Nuitee
M
Michael family_with_children us
2
Worst hotel experience ever.
Cons:

Very dirty, old, disgusting.

2026-08-03 via Nuitee
A
Alejandra couple us
5
Won’t recommend to stay here.
Pros:

Staff and the breakfast was a plus.

Cons:

Building, rooms, outside of building bathrooms old and not that clean.

2026-07-25 via Nuitee
J
Jaquelin couple us
8
2026-07-25 via Nuitee
C
Carmen couple us
7
I will be back. Very nice property, overall.
Pros:

Staff were very nice. Very clean.

Cons:

On the 3rd the water heater or broiler broke down and we only had cold water. We were given a choice to leave or stay. I chose to stay and that day I was given 50% off, which was nice. Things happen.

2026-07-21 via Nuitee
R
Reuben extended_group us
3
Disappointed
Pros:

The staff was very friendly

Cons:

they were doing renovations, didn’t tell us beforehand and closed half the facilities. Meaning no gym and a freezing cold pool

2026-07-21 via Nuitee
B
Brianna family_with_children us
6
Pros:

They had free breakfast

Cons:

The room weren’t very clean

2026-07-21 via Nuitee
Y
Yesenia family_with_children us
10
2026-07-21 via Nuitee
M
Mel solo_traveller us
1
Unacceptable
Cons:

They called me the day of to cancel my reservation because they did not have any hot water. At almost 50 years old I have never heard of such a thing. I'm also dealing with breast cancer and going through chemotherapy, it was not a good situation for me to have to try and find a new hotel the day of when there was a huge event going on that weekend which made it very difficult

2026-07-21 via Nuitee
A
Alejandro solo_traveller us
9
2026-07-20 via Nuitee
S
sandrarZ8800LJ Family
6
MOTEL 6 QUALITY :(
Pros:

I will start off with positive - staff was friendly & rooms were overall clean. The free Breakfast was ok.
But price I paid was totally not worth it. This is an old hotel. This is more of a Motel 6 feel - which is not what's advertised/pictures.
Rooms sheer curtain was ripped - iron was horrible leaking water. Hot water went out.
Pool was 1/2 closed - was told "Use at your own risk".
Lobby was completely shut down. They had a small side entrance to check in. They had nerve to charge $5 a day for parking.
Don't think I'd ever stay here again.

2026-07-19 via Tripadvisor