Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Excellent central location (walking distance to major sights)
Friendly and helpful staff (multiple positive mentions)
High cleanliness standards
Well-decorated, pleasant rooms in many cases
Some rooms with Eiffel Tower views and small balconies
Generally good breakfast quality when seating available
Cons:
Small breakfast room with limited seating
Single small elevator; several reports of elevator being out of service
Rooms/bathrooms can be small for the price; occasional humidity or shower issues
Perceived poor value: high prices and extra upgrade charges
Occasional unhelpful reception interactions
No complimentary bottled water; small restrictive minibar/fridge
Limited food offering at breakfast
Inconsistent room allocation (e.g., undesirable upper-floor rooms with issues)

Categories

Cleanliness
9.4
Multiple reviews note high cleanliness (e.g., 'very clean', 'limpeza cinco estrelas'). Overall housekeeping consistently praised.
Service
9.6
Staff frequently described as great and friendly (breakfast manager highlighted, upgrades on anniversary). A few isolated negative interactions at reception are noted, but positive service comments dominate.
Location
9.8
Repeatedly praised as excellent — central, walking distance to sights, safe at night and close to Eiffel/Champs-Élysées; location is a standout strength.
Room Quality
8.6
Rooms are generally described as pleasant, well-decorated and sometimes spacious, but several guests mention small rooms/bathrooms, humidity problems on upper floors, and occasional shower issues.
Amenities
8.2
Amenities are mixed: some positive updates to the property, but recurring complaints about a single/small elevator, occasional elevator outages, small in-room fridge with restrictions, no microwave and no complimentary water.
Value for Money
7.2
Multiple guests note the hotel is expensive for the size of rooms and location; complaints about high prices and pay-for upgrades or charges (e.g., forced paid upgrade, minibar/fridge charges).
Food and Beverage
8.4
Breakfast quality receives mixed feedback: some call it excellent or 'good enough', while many comment the breakfast room is very small and seating limited, and the food offering somewhat restricted.
Overall Experience
10
Despite some issues (value, elevator, occasional staff incidents), the majority of reviews report a very positive overall stay — 'perfect stay', 'will return', excellent location and friendly staff — leading to a strong overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:05

Property Description

Luxurious Boutique Hotel in the Heart of Paris

Stylish Decor and Unique Furnishings
Indulge in the lavish marble bathrooms, double glazed windows, and modern amenities in each room, including a flat-screen TV and Wi-Fi.

Convenient Amenities and Services
Benefit from a 24-hour front desk and lift access to all rooms for your comfort and ease during your stay.

Ideal Location for Sightseeing
Explore Paris effortlessly with famous landmarks like the Eiffel Tower and Arc de Triomphe within walking distance, and easy access to all major attractions via the nearby metro station.

Book now for an unforgettable stay at Hotel West-End, where luxury meets convenience in the heart of the City of Lights.

Important information:

Please note that the credit card used for booking will be requested at check-in, and the name on the card must be the same as on the booking. A new payment will be taken upon arrival if guests do not have the original card.

Please note that rooms on the 2nd and 5th floors have a balcony. This is subject to availability.

As part of our ongoing efforts to improve our facilities, some of the hotel rooms will undergo renovation work starting on 1 February 2026, for a period of several months.
These works will be carefully planned to ensure the comfort of our guests.
They will be carried out exclusively during the day, from 9:00 a.m. to 6:00 p.m.
We are aware of the inconvenience that this may cause, and rates during this period have already been adjusted accordingly.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CDG

Location

Guest Reviews

8.9
Based on 1091 reviews
Cleanliness: 9.4
Service: 9.6
Location: 9.8
Room Quality: 8.6
Amenities: 8.2
Value for Money: 7.2
Food and Beverage: 8.4
Overall Experience: 10
M
Martin • couple • se
10
Pros:

Great staff, especially breakfast manager

2026-10-31 • via Nuitee
Y
yves de B. • couple • be
9
Pros:

la salle du petit déjeuner est très petite, l'offre de restauration est limitée.

Cons:

j'ai été étonné d'être mis dans une chambre au rez de chaussée, derrière un trottoir ? mais la chambre était agréable, grande et avec une magnifique salle de bain.

2026-10-26 • via Nuitee
I
Igor • couple • ua
10
2026-10-24 • via Nuitee
M
MAMI • couple • jp
10
Pros:

立地がよくどこにでも歩いていける。
夜にエッフェル塔から歩いて帰るのも安心できた。
クールさのあるパリらしさを味わえる雰囲気、素敵でした。

Cons:

ありません。

2026-10-24 • via Nuitee
M
Mhamad • extended_group • kw
8
2026-10-21 • via Nuitee
C
Charlotte • couple • ae
9
Fabulous stay for a couple of days
Pros:

Great location, well decorated

Cons:

Lift wasn’t working

2026-10-16 • via Nuitee
A
Ayse henza • solo_traveller • tr
5
Pros:

Location is great

Cons:

This was either my 5 th or 6 th stay at this hotel. However, this time my room was on 6th floor and it’s a must avoid. The room had a humidity problem so each morning i woke up with irritated lungs.. i think i lost my interest in this property for my future stays.

2026-10-12 • via Nuitee
H
Husam • solo_traveller • kw
7
Pros:

Location, clean, and A/C.

Cons:

Small rooms compared to the price, single elevator and small, limited breakfast tables, and no free water bottle

2026-10-12 • via Nuitee
J
Jens • couple • de
9
2026-10-12 • via Nuitee
L
Laylo • couple • ae
10
2026-10-11 • via Nuitee
T
tatyana • solo_traveller • ru
10
Pros:

Идеальное месторасположение! Чудесные номера и приветливый персонал! Нам повысили в годовщину категорию номера и это было очень приятно! Все в этом отеле было прекрасно!

2026-10-11 • via Nuitee
E
Edenir • couple • br
10
Amei o hotel,localização, funcionários
Pros:

Tamanho do quarto muito bom

2026-10-09 • via Nuitee
E
Elton • couple • mt
9
Very nice location
Pros:

The location

Cons:

A little small and expensive

2026-09-19 • via Nuitee
K
Ksenija • solo_traveller • hr
10
Pros:

Location

2026-09-14 • via Nuitee
A
Antonio • couple • br
8
Boa mas nada expecional
Pros:

Confortável , limpa , funcionários maravilhosos

Cons:

Do espaço
Do banheiro . Preço . Chuveiro.

2026-09-14 • via Nuitee
S
SİNEM • couple • tr
7
Extra upgrade money
Cons:

We stay in this hotel every year 2 times , this hotel is one of the most expensive hotel on that area . On check in they gave us a room in sixth floor which was not nice at all, we asked reception person to change the room , she said she cannot , she can only upgrade our room with 240 euros extra up charge , unfortunately in the end we had to pay extra money
Reception person was not helpful at all , she did not care about customer satisfaction

2026-09-03 • via Nuitee
A
Anneke • family_with_children • gb
9
Perfect stay in great location.
Pros:

lovely very French hotel, perfect size, perfect location for sightseeing. Excellent breakfast and service.

Cons:

No complaints!

2026-08-31 • via Nuitee
M
maia • family_with_children • br
10
2026-08-31 • via Nuitee
F
Fatma • family_with_children • kw
10
2026-08-27 • via Nuitee
F
Falzoni • solo_traveller • mc
8
All good 😊
Pros:

Breakfast good enough
Staff very friendly
and location good

Cons:

I like to book directly by phone and you can't.
It has to be done on line.

2026-08-24 • via Nuitee