Country Inn & Suites by Radisson, Freeport, IL

Hotels
•
Country Inn & Suites by Radisson Americas
8.9 (275 reviews)
1710 South Dirck Drive , Freeport , US
+1 815-305-9417

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly, helpful staff
Great breakfast / complimentary cookies & coffee
Comfortable rooms and beds
Excellent, convenient location
Clean lobby and well-run common areas
Family-friendly (kids enjoyed pool when usable)
Cons:
Aging property and maintenance issues (sticky doors, loose toilet seats, noisy AC)
Pool and hot tub problems (dirty, hot tub closed, pool not heated as advertised)
Room cleanliness problems reported by some (stains, unpleasant odors, pests)
Occasional front desk unfriendliness and recurring key-card issues
Value concerns when amenities are unavailable for the price paid

Categories

Cleanliness
8
Generally reported as clean in many reviews (lobby, breakfast area, many rooms), but several guests reported issues: stained carpet, unpleasant odors, pests (earwigs, ants, spiders), clogged sinks and bathrooms not fully cleaned, and dirty pool/hot tub areas.
Service
9.8
Staff repeatedly described as friendly, helpful and accommodating; housekeeping called out as excellent by several guests. A few isolated reports of unfriendliness at reception and repeated key-card problems, but overall service is a clear strength.
Location
9.6
Multiple mentions of an excellent, convenient location (within walking distance to options, nice front porch). Location is consistently praised.
Room Quality
8.4
Rooms frequently described as comfortable with good bed size, but several guests noted aging/maintenance issues: older carpet, sticky doors, loose toilet seats, noisy air conditioners, drainage problems, and occasional musty smells.
Amenities
8.1
Breakfast and common amenities (cookies, coffee, porch) are positives, but the pool/hot tub received multiple complaints (hot tub closed/not working, pool not heated as stated, dirty pool/hot tub area), which lowers the score.
Value for Money
8.3
Many guests felt the hotel is a good choice for Freeport and would return, but some commented that the price felt high given maintenance/amenity issues (e.g., paying for hot tub/heated pool that were unavailable or not as expected).
Food and Beverage
9.2
Breakfast repeatedly described as great/nice with variety and daily changes; complimentary cookies and coffee were appreciated. Food & beverage is a consistent positive.
Overall Experience
9.8
Most reviewers described the stay as comfortable, would stay again, and called this a favorite hotel in Freeport despite some maintenance and amenity issues. Overall sentiment is strongly positive with some notable negative outliers.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:05

Property Description

Convenient Location

Located just 2 miles from the Freeport Art Museum, Country Inn & Suites by Radisson Freeport offers a prime location for both leisure and business travelers.

Relaxation and Comfort

Guests can unwind in the on-site indoor pool and hot tub, while each room provides modern amenities including a flat-screen cable TV, free Wi-Fi, and in-room microwave and refrigerator.

Deluxe Amenities

Start your day with a delicious continental breakfast featuring a variety of options. Stay active at the fitness center or have some fun in the games room.

Book your stay at Country Inn & Suites by Radisson Freeport now to experience comfort and convenience during your visit.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: RFD

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.9
Based on 275 reviews
Cleanliness: 8
Service: 9.8
Location: 9.6
Room Quality: 8.4
Amenities: 8.1
Value for Money: 8.3
Food and Beverage: 9.2
Overall Experience: 9.8
R
Rocky Imam • couple • us
9
Favorite Hotel in Freeport -
Pros:

Country Inn & Suites is our favorite choice in Freeport - excellent location, wonderful hotel, loved the room size, bed was comfortable , breakfast was great !

Cons:

needs some "updating" for the price - but still is my "favorite place" to stay when visiting Freeport

2026-10-26 • via Nuitee
S
Sam • solo_traveller • us
9
2026-10-24 • via Nuitee
T
Tellez • solo_traveller • us
10
This is the place. Don't look anywhere else lol
Pros:

It's one of the best hotels ever !
Spent it with my husband and 3 kids .
Enjoyed the Jacuzzi 🙌
Breakfast was nice! Staff were friendly ☺️
Definitely will come back !

Cons:

Time went by quick 🥴

2026-10-12 • via Nuitee
C
Candy • extended_group • us
10
2026-09-09 • via Nuitee
M
morgan • solo_traveller • us
5
2026-09-08 • via Nuitee
B
Brinda • solo_traveller • us
10
2026-08-31 • via Nuitee
J
jacqueline Scarver • couple • us
10
Staff was friendly and very accommodating
Pros:

N/A

Cons:

N/A

2026-08-31 • via Nuitee
M
Mahler • couple • us
8
2026-08-29 • via Nuitee
R
Rimvydas • couple • lt
8
2026-08-25 • via Nuitee
M
Mark • couple • us
8
Pros:

Location. A good breakfast.

Cons:

Starting to show its age. Noisy air conditioner, a door that sticks, a loose toilet seat. Need more mechanical updates I guess

2026-08-17 • via Nuitee
L
Liza • solo_traveller • us
9
Pros:

Comfortable

2026-08-16 • via Nuitee
J
Junior • solo_traveller • us
10
2026-08-11 • via Nuitee
D
dagies87 • NONE • Minneapolis, Minnesota
10
Clean and Comfortable - Would stay there again
Pros:

In places the lobby and room showed some age and wear but overall this hotel is comfortable, clean, well-run, and has a great staff. We were very comfortable in our stay, the staff was very helpful and pleasant, and we would stay here again

2026-08-07 • via Tripadvisor
P
Patrizia • couple • us
9
Great!
Pros:

Great staff and breakfast

Cons:

Slightly older carpet

2026-08-04 • via Nuitee
T
Travel63414685636 • Family
4
Hot tub not working, closed. Pool not heated as states on website.
Pros:

Paid 400.00 for 2 rooms, to stay at a place with hot tub and heated pool. Hot tub wasnt working so closed!!! States heated pool. However, it was so cold we barely swam. Main reasons we rented there!!!!! I only live 10 minutes from place.

2026-08-02 • via Tripadvisor
A
Amanda • solo_traveller • us
7
Pros:

The location

Cons:

The pool and hot tub area are very dirty. There is foot prints of the bottom of the pool as well as the hot tub stagnate water uncleaned.
The room bathroom sink was clogged and the bathroom not cleaned well (staff made aware without any care

2026-07-22 • via Nuitee
K
kevin • couple • us
8
Pros:

Every staff member I encountered was pleasant, helpful and friendly.

Cons:

I had a terrible time with my key card losing its ability to open doors. Many times I had to have the front desk refresh my key. I have had this happen at other hotels but it occurred this trip way more that any previous place I stayed.

2026-07-20 • via Nuitee
D
Demetri • solo_traveller • us
9
Pros:

Friendly staff

2026-07-13 • via Nuitee
M
MaryAnnSt • NONE
8
good hotel
Pros:

Staff are good; rooms are clean; breakfast mains change each day. Lovely front porch for visiting. Cookies and coffee always available.

2026-07-06 • via Tripadvisor
5
579jstroud • NONE
10
The best hotel
Pros:

Everything about my stay was excellent, from the cleanliness to the breakfast. The kids loved the pool. Housekeeping was amazing. We will be back.

2026-07-03 • via Tripadvisor