Mantra Meridien Adelaide

Hotels
•
Mantra
8.3 (1639 reviews)
21 Melbourne Street , Adelaide , au

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Excellent location (close to city, Adelaide Oval, airport, restaurants)
Onsite gated parking frequently praised
Rooms often described as clean, spacious and comfortable
Friendly and helpful front desk/staff
Good value/price-performance cited by many
Pleasant toiletries/fragrance noted
Onsite restaurant with some highly positive mentions
Newer furniture in some rooms
Cons:
Cleanliness inconsistencies: filthy spa, stained/towels, chipped furniture
Room quality issues: split king beds/two single mattresses, flat pillows
Weak showers and problematic bathroom fixtures (high bath/glass doors)
Limited or tight parking at times (squeezy/insufficient spaces)
Some hotel facilities dated (fridges, decor) and need freshening
Occasional heater failures and maintenance issues
Restaurant service/availability problems (mains unavailable)
At least one report of booking/payment dispute (ripped off by booking.com)

Categories

Cleanliness
7.6
Many guests report rooms as clean and spacious, but several strong negatives (filthy spa, stained/tawdry towels, chipped/broken furniture) lower the score to mixed cleanliness overall.
Service
8.9
Staff repeatedly described as warm, friendly and helpful; front desk recognised repeat guests and management attempted to resolve issues, giving service an above-average rating.
Location
9.3
Consistently praised — convenient for the city, close to Adelaide Oval and airport, good access to restaurants and public transport; location is a clear strength.
Room Quality
7.4
Mixed reports: many rooms are comfortable, spacious and recently furnished, but recurring problems noted (split king beds/two single mattresses, flat pillows, weak showers, occasional broken furniture and heater issues).
Amenities
8
Onsite gated parking and pleasant toiletries are positives; however spa cleanliness, older fridges and some dated bathroom fixtures/adapters were criticised, producing a moderate amenities score.
Value for Money
8.2
Most guests found the hotel reasonably priced and good value for location and facilities, though a few strong complaints noted poor value or booking/payment issues.
Food and Beverage
8.1
Food receives generally positive mention (notably a praised Sri Lankan restaurant), but some guests experienced unavailable mains or limited options — overall slightly above average.
Overall Experience
8.9
Overall stays are positive due to location, comfortable rooms and friendly staff; negative incidents (cleanliness/facility faults, parking squeeze) reduce consistency but do not dominate guests' general impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-11 15:33

Property Description

Outdoor Pool and Hot Tub - Enjoy a refreshing dip in the outdoor swimming pool or relax in the hot tub at Comfort Hotel Adelaide Meridien.

Modern Accommodation Options - Choose from a variety of modern rooms, studios, and apartments, all equipped with free WiFi and a 42-inch flat-screen TV. Some rooms even offer private balconies with stunning views.

On-Site Dining at Angus & Co. Bar & Grill - Indulge in delicious meals at the on-site restaurant, offering a menu with a modern twist on steakhouse classics. Enjoy a drink at the bar or grab a takeaway coffee for your convenience.

Experience comfort and convenience at Comfort Hotel Adelaide Meridien. Book your stay now for a memorable experience.

Important information:

Please note that there is a 1.3% charge when you pay with a credit card.

Guests are required to show a photo ID upon check-in.

Please note that a AUD 200 cash bond may be required if guests do not present a valid credit card.

Please note that all Special Requests are subject to availability and additional charges may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: ADL

Location

Guest Reviews

8.3
Based on 1639 reviews
Cleanliness: 7.6
Service: 8.9
Location: 9.3
Room Quality: 7.4
Amenities: 8
Value for Money: 8.2
Food and Beverage: 8.1
Overall Experience: 8.9
D
David • couple • au
3
Mediocre at best
Pros:

Cheap

Cons:

Tiny shower
Bad smell

2026-08-22 • via Nuitee
H
Helene • solo_traveller • au
6
Not flash by any measure but adequate
Pros:

Great location and spacious room

Cons:

Room should be cleaner. The building is old and tired.

2026-08-21 • via Nuitee
A
Amy • solo_traveller • au
10
Pros:

Nice dark & quiet room, convenient car parking, great location! Very good value!

2026-08-19 • via Nuitee
J
John • couple • au
8
Enjoyed 'home away from home' in great location/
Pros:

Room size and comfort of bed and chairs excellent. Great location with many close by dining options.

Cons:

Shower over bath - as an older person concerned for personal safety.

2026-08-18 • via Nuitee
C
Carol • solo_traveller • au
3
Horrible, poor quality food and rooms left unattended and unclean during my 3 night stay.
Pros:

Location is good

Cons:

Food in attached restaurant not fit for human consumption and made me ill. Stayed 3 days room not cleaned at all during the stay no fresh towels, bed left unmade and when I asked for some towels staff forgot to bring them up. Used to stay here frequently a few years back when rooms were always cleaned and beds made with fresh towels every day, we would eat at the restaurant breakfast and dinner and it was superb along with the coffee. I will never stay here again horrible experience 👎

2026-08-17 • via Nuitee
B
BO • solo_traveller • jp
10
2026-08-17 • via Nuitee
J
Joy James • solo_traveller • ci
9
Pros:

Spa

Cons:

Internet lacked hard

2026-08-15 • via Nuitee
J
Jakana • extended_group • au
10
Lovely place.
Pros:

Very nice, easy to check in. Lovely easy place to stay

Cons:

Nothing.

2026-08-15 • via Nuitee
K
kym • solo_traveller • au
10
Happy and pleased
Pros:

Because its the only place to stay
It's close to everything I need when in Adelaide

Cons:

The people in the room up top sounded like a heard of elephants

2026-08-15 • via Nuitee
R
Roz • couple • au
8
2026-08-14 • via Nuitee
Z
Zahlee • couple • au
10
2026-08-13 • via Nuitee
A
Aloisia-linda • solo_traveller • au
10
Cons:

When they service your room they don’t do a very good job

2026-08-12 • via Nuitee
R
Rluni • Business • Melbourne, Victoria
2
Cannot recommend
Pros:

It started with my arrival late at night and unable to get a car park, or even get out of the car park easily, as people had wedged their cars everywhere! Got inside and the room was very basic and the walls so thin that the neighbouring television may as well have been in my room. They didn't shut it off till after midnight. I had a few nights of peace (the bed was fairly comfy) and then a smoker moved in next door. I rang reception (several times) as my room absolutely stank with smoke, and there was no answer. When I rang again in the morning to ask if smoking was permitted on the balcony, I was told it was. No apology for the inconvenience, just a grumpy staff member who sounded like she'd heard it all before. I strongly suggest you but smokers on different levels - your hotel is not well equipped enough to keep it out! Even though I only had one more night, I couldn't stand it any more, so I asked to move rooms. To be fair to the manager she was more responsive, and the new room was much better than the first. Quieter location, cleaner and nicer. But I can confidently say that I travel a lot for work and this is one of the worst hotels I have stayed in. Sorry folks! This hotel is absolutely more akin to a motel that you would find on the highway in a regional town - dated, old, unfriendly and unpleasant.

Also had the most random meal at the in-house restaurant. The guy working there was lovely, but there was no one there. They couldn't do a curry (the staple dish for a Sri Lankan restaurant) due to night of the week (and one presumes lack of patronage) so I had a random gnocchi.

2026-08-10 • via Tripadvisor
M
Malcolm • family_with_children • au
9
2026-08-08 • via Nuitee
L
Luke • solo_traveller • au
10
2026-08-07 • via Nuitee
R
Robert • solo_traveller • au
7
2026-08-07 • via Nuitee
V
van Diemen • solo_traveller • au
9
2026-08-07 • via Nuitee
L
Leah • couple • au
2
2026-08-05 • via Nuitee
T
Tymeeka • solo_traveller • au
7
Pros:

Location was convenient for our needs.

Cons:

King bed was 2 single mattresses at different heights and plushness. Making the bed very uncomfortable for sleeping.
Fridges could do with an upgrade, as well as the bath/shower adapter

2026-08-05 • via Nuitee
S
Sara • solo_traveller • au
1
2026-08-05 • via Nuitee