Mercure Hotel Düsseldorf City Center

Hotels
•
Mercure
7.7 (2872 reviews)
Am Stresemannplatz 1 , Düsseldorf , de

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Delicious breakfast
Cons:
Rooms can be dated
Cleanliness issues
Bar closed on certain days

Categories

Cleanliness
6.35
Several reviews mentioned issues with cleanliness, including a room that smelled like sewage.
Service
8.31
General positive sentiment about staff being friendly and helpful, though issues reported weren't adequately addressed.
Location
8.35
Frequent mentions of central location and convenience, proximity to attractions and transport.
Room Quality
6.81
Mixed feedback on room quality, noting some rooms are dated and issues like air conditioning.
Amenities
7.84
Good amenities with complimentary items, though some items were not replenished.
Value for Money
7.8
Overall good value mentioned in relation to prices and quality, but impacted by some negatives.
Food and Beverage
8.84
Consistent praise for breakfast and food quality.
Overall Experience
7.32
Generally positive experience despite a few significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 00:41

Property Description

Central Location in Düsseldorf City Center

Located just 300 meters from the main train station, the Mercure Hotel Düsseldorf City Center offers convenience and accessibility for travelers visiting the vibrant city of Düsseldorf.

Comfortable and Well-Equipped Rooms

All non-smoking rooms at the hotel are air-conditioned and come equipped with satellite TV, coffee/tea facilities, and Wi-Fi internet access, ensuring a comfortable stay for guests.

Delicious Dining Options

Guests can enjoy a dining experience at the Quatre Saison restaurant, offering a mix of international and German cuisine with a terrace for al fresco dining. The L'apero bar is perfect for relaxing with small snacks, fine wines, and locally produced Altbier.

Experience the best of Düsseldorf at Mercure Hotel Düsseldorf City Center. Book now for an unforgettable stay!

Important information:

Please note that the air conditioning is running 24 hours a day.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DUS

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs EUR 25 per day.

Location

Guest Reviews

7.7
Based on 2872 reviews
Cleanliness: 6.35
Service: 8.31
Location: 8.35
Room Quality: 6.81
Amenities: 7.84
Value for Money: 7.8
Food and Beverage: 8.84
Overall Experience: 7.32
T
Thomas • extended_group • de
8
2026-04-16 • via Nuitee
R
Raivo • extended_group • ee
8
2026-04-16 • via Nuitee
M
Michael • couple • de
7
Pros:

Geräumiges Zimmer
Zentrale Lage
Parkhaus teuer, aber geräumig
Sehr nettes Personal beim Frühstück

Cons:

Der Barkeeper war unfreundlich und hat am ersten Abend das falsche Getränk serviert: Bestellt wurde ein Hendrick‘s Gin mit Fever Tree Tonic Water, serviert wurde ein Ginger Beer. Letztendlich bekam ich einen Gin mit Schweppes Indian Tonic. Leider bemerkten wir zu spät, dass das Ginger Beer noch auf der Rechnung stand! Am zweiten Abend bekamen wir ein Getränk, der Barkeeper kam aber nicht mehr an den Tisch. Wir wollten dann direkt an der Bar bestellen, wurden aber nicht bedient, da der Barkeeper mit dem Abwasch beschäftigt war.

2026-04-15 • via Nuitee
M
Mariana • solo_traveller • ru
9
Pros:

Чудесный персонал, замечательный завтрак, отличный номер, недалеко от вокзала и основных центральных мест

2026-04-14 • via Nuitee
A
Asako • couple • de
9
Pros:

駅からも近く、大通りに面しているため分かりやすい立地でした。
スタッフも丁寧で、朝食の内容が充実していました。

2026-04-13 • via Nuitee
K
Kónya Albert • solo_traveller • hu
10
2026-04-12 • via Nuitee
P
Petra • couple • de
9
Alles gut, gerne wieder
Pros:

Lage

Cons:

Keine Minibar

2026-04-12 • via Nuitee
Z
Zilver • extended_group • nl
8
Pros:

I liked the location and the size of the rooms. Also, it was a very big bed for two persons, i liked that aswell.

Cons:

It was very hot and humid in the rooms.

2026-04-09 • via Nuitee
M
Markus • couple • de
8
Schöner Kurzurlaub
Pros:

Wir haben uns sehr wohl gefühlt. Check out bis zwölf Uhr ist super. Es war ruhig und sauber. Die Lage perfekt. Wir haben alles zu Fuß erledigt.

2026-04-07 • via Nuitee
F
Fawzi • solo_traveller • de
7
2026-04-07 • via Nuitee
T
Tamami • solo_traveller • jp
7
2026-04-07 • via Nuitee
H
Hesham • couple • eg
7
we can say it was only good
Pros:

Hello,
most advantage was only the location of the hotel
Breakfast was normal as it was poor in varaites
no many bar in the rooms founded

Cons:

only the location

2026-04-06 • via Nuitee
B
Barış berk • solo_traveller • tr
10
2026-04-05 • via Nuitee
K
Kleinehagenbrock • solo_traveller • de
8
2026-04-05 • via Nuitee
E
Erdem • solo_traveller • at
8
Pros:

Sehr sauber, nettes Personal

2026-04-03 • via Nuitee
K
Karakaya • solo_traveller • de
9
Pros:

Calısanlar cok ıyı odalar temız

2026-04-01 • via Nuitee
E
Eryu • solo_traveller • jp
6
Pros:

立地
スタッフフレンドリー
朝のビュッフェ

Cons:

ベッド狭い

2026-04-01 • via Nuitee
G
Gaiane • solo_traveller • gr
10
2026-04-01 • via Nuitee
G
Gerhard • solo_traveller • at
8
Pros:

Gute Lage nahe Hauptbahnhof.

Cons:

Badezimmer wie in den 80er Jahre mit Duschvorhang. Frühstück hab ich zwar nicht genommen, aber 25 Euro ist schon ein heftiger Preis. (Für das was ich von aussen gesehen habe)

2026-03-31 • via Nuitee
N
Neslihan Gürbulak • couple • tr
7
Pros:

konumu ve kahvaltısı iyiydi.

Cons:

odanın manzarası kötüydü :( iki bina arasındaki boşluğa, bakıyordu.

2026-03-31 • via Nuitee