Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Facilities for disabled guests
Hot tub/Jacuzzi
See all facilities

Review Highlights

Pros:
Clean room
Friendly staff
Good location
Comfortable bed
Cons:
Noise from elevators
Uncleanliness reported
Expensive for the service

Categories

Cleanliness
7.73
Some reviews mentioned uncleanliness and issues with the hotel floor.
Service
9.2
Staff was frequently noted as friendly and helpful.
Location
9.04
Good location with proximity to downtown and event venues.
Room Quality
8.19
Rooms were mostly clean and comfortable, but some reported issues like noise.
Amenities
8.22
Amenities like restaurants were appreciated, but the hot tub was seasonal.
Value for Money
7.68
Several comments indicated the hotel was expensive for the service received.
Food and Beverage
8.43
Food quality varied; some meals were praised while others were criticized.
Overall Experience
8.7
Overall stay was great despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 17:05

Property Description

Luxurious Accommodations
Indulge in spacious rooms equipped with modern amenities and enjoy friendly service for a comfortable stay.

Exciting Casino Experience
Experience the thrill of a full on-site casino with slot machines, card games, and live entertainment for an unforgettable night.

Culinary Delights
Savor a variety of cuisines at our restaurants, offering a great selection of dishes to satisfy your cravings.

Book your stay at J Resort Reno in the heart of Downtown Reno for a memorable and enjoyable experience.

Important information:

Guest must be at least 21 years of age or older to be able to check in to this hotel.

J Resort is currently undergoing a property transformation. Our refurbishment will be complete the Summer of 2023 and will bring you the best Reno has to offer. During this timeframe, you may hear construction noise, however, we are dedicated to keeping all disturbances to a minimum. We apologize for any inconvenience this refurbishment may cause.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Hot tub/jacuzzi is closed from 2026-05-21 until 2025-09-28

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: RNO

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    No special conditions apply for groups.

Location

Guest Reviews

8.4
Based on 2817 reviews
Cleanliness: 7.73
Service: 9.2
Location: 9.04
Room Quality: 8.19
Amenities: 8.22
Value for Money: 7.68
Food and Beverage: 8.43
Overall Experience: 8.7
T
Todd extended_group us
9
Exceeded my expectations!
Pros:

Great

2026-03-14 via Nuitee
F
Földesi couple hu
5
Agyrém
Cons:

A szállás előre ki lett fizetve majdnem 1 héttel, ennek ellenére a recepciós hölgy azt mondta hogy a fizetés nincs rendezve, így újra ki kellett fizetnünk. Amin nagyon meglepődtünk, hogy hiába mutattuk a nyugtát róla amit e-mailben kaptunk a fizetésről, és magát a levonást a kártyán, arra nem volt hajlandó hogy rá nézzen és legalább utána járjon. 2 napot szálltunk meg, első alkalommal 195$ fizettünk, a helyszínen 300$-al károsítottak meg minket, mondván hogy fizessünk újra. Őszintén elment arra a 2 napra a kedvünk, tudjuk hogy turisták vagyunk és minket nyugodtan át lehet verni, illetve azt mondták az ügyfélszolgálaton hogy ne panaszkodjunk amíg ott vagyunk, mert a levont összeget nem utalják vissza, vagy kiraknak minket erőszakkal. Az biztos hogy többet ide nem jövünk, és senkinek nem fogjuk ajánlani. Maga a szállással nem volt probléma, csak azzal hogy Európai turistákat húznak le azzal a dumával hogy fizessék ujra ki azt amit már előre megtettek. Egy kedves úriember az utolsó napon volt olyan kedves hogy meghallgatott, amit az előző fiatal hölgy fapofaval halhatott végig és ránk se nezett. A levont összeg végül vissza került a kartyara, ezúton is szeretném köszönni az úrnak. Kedves Hölgy, neked azt üzenem hogy máskor ne próbálj átverni turistákat, egyelőre mi fizetünk téged és ha nem lenne foglalás, neked se lenne munkád, és máskor tiszteld meg a vendéget hogy a szemébe nézel mikor kérdez és végig hallgatod.

2026-03-13 via Nuitee
J
Jeanette solo_traveller us
3
2026-03-13 via Nuitee
P
Phay couple us
7
It was great for my 31st bday with the hubby
Pros:

It was clean and easy to find

Cons:

Nothing

2026-03-12 via Nuitee
L
Lori couple us
10
A comfortable place to stay!
Pros:

Clean updated rooms. Quiet. Secure

Cons:

Casino too small but everyone nice there

2026-03-11 via Nuitee
R
Refugio couple us
8
2026-03-10 via Nuitee
R
Rodriguez family_with_children us
10
2026-03-09 via Nuitee
J
John couple us
10
2026-03-05 via Nuitee
F
Felipe couple us
3
2026-03-03 via Nuitee
N
nunez couple us
9
2026-03-03 via Nuitee
N
Nicole couple us
10
My favorite hotel in Reno!!
Pros:

It’s clean quiet and staff are very kind and polite!

Cons:

No complaints

2026-03-02 via Nuitee
D
Dayana couple us
10
2026-03-01 via Nuitee
M
Meghan solo_traveller us
8
Pros:

Clean and comfy, moden decor

2026-02-28 via Nuitee
M
Mary couple us
10
2026-02-28 via Nuitee
W
Whyte couple us
1
Pros:

The front desk staff jenny is racist

Cons:

The front desk staff jenny is a racist. I shared her photo below.

2026-02-25 via Nuitee
R
R Scott Thomas solo_traveller us
10
2026-02-25 via Nuitee
F
Fabiana couple ar
9
2026-02-25 via Nuitee
R
rhonda solo_traveller us
4
Make sure not staying on construction side!!!!
Cons:

The VERY loud construction at 7am on a Saturday morning!!!!!!Front desk should have advised us!!!!! and Ice Machine not working.

2026-02-24 via Nuitee
S
Saul couple us
7
Pros:

Nice and clean

Cons:

No valet

2026-02-23 via Nuitee
E
Emanuel couple us
7
Pros:

The casino has lost of potential but its the part that gave me wanting to stay was the decent price per night. Other than that dinner shoulda had discount of the ppl that stayed the night. I would have ate and gambled all at once. Also a small arcade would have been the cherry on top. I love that its a non smoking room. Beatiful rooms and great hotel. The elevator key was a drag. They stopped working and had to get a new set twice ,had to go back n fourth.

Cons:

Better priced dinner or discounts for ppl that stayed theyre would have made my stay great and better convenience to stay longer instead of going to other casinos. A small arcade would be great. Employees we so great and the casino is awsome.

2026-02-23 via Nuitee