Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Facilities for disabled guests
Hot tub/Jacuzzi
See all facilities

Review Highlights

Pros:
Clean room
Friendly staff
Good location
Comfortable bed
Cons:
Noise from elevators
Uncleanliness reported
Expensive for the service

Categories

Cleanliness
7.73
Some reviews mentioned uncleanliness and issues with the hotel floor.
Service
9.2
Staff was frequently noted as friendly and helpful.
Location
9.04
Good location with proximity to downtown and event venues.
Room Quality
8.19
Rooms were mostly clean and comfortable, but some reported issues like noise.
Amenities
8.22
Amenities like restaurants were appreciated, but the hot tub was seasonal.
Value for Money
7.68
Several comments indicated the hotel was expensive for the service received.
Food and Beverage
8.43
Food quality varied; some meals were praised while others were criticized.
Overall Experience
8.7
Overall stay was great despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 17:05

Property Description

Luxurious Accommodations
Indulge in spacious rooms equipped with modern amenities and enjoy friendly service for a comfortable stay.

Exciting Casino Experience
Experience the thrill of a full on-site casino with slot machines, card games, and live entertainment for an unforgettable night.

Culinary Delights
Savor a variety of cuisines at our restaurants, offering a great selection of dishes to satisfy your cravings.

Book your stay at J Resort Reno in the heart of Downtown Reno for a memorable and enjoyable experience.

Important information:

Guest must be at least 21 years of age or older to be able to check in to this hotel.

J Resort is currently undergoing a property transformation. Our refurbishment will be complete the Summer of 2023 and will bring you the best Reno has to offer. During this timeframe, you may hear construction noise, however, we are dedicated to keeping all disturbances to a minimum. We apologize for any inconvenience this refurbishment may cause.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Hot tub/jacuzzi is closed from 2026-05-21 until 2025-09-28

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: RNO

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    No special conditions apply for groups.

Location

Guest Reviews

8.4
Based on 2817 reviews
Cleanliness: 7.73
Service: 9.2
Location: 9.04
Room Quality: 8.19
Amenities: 8.22
Value for Money: 7.68
Food and Beverage: 8.43
Overall Experience: 8.7
G
Goss • family_with_children • us
8
Pros:

Very clean!!

Cons:

N/A

2026-04-04 • via Nuitee
J
Jason • couple • us
9
2026-04-04 • via Nuitee
A
Alice • family_with_children • us
10
Pros:

Beautiful like new

Cons:

Nothing

2026-04-04 • via Nuitee
B
Blake • family_with_children • us
8
Pros:

Quiet with dual rooms.

2026-04-04 • via Nuitee
K
Kenneth • solo_traveller • us
9
Very welcoming and comfortable stay.
Pros:

All staff were helpful and friendly, great view and very comfortable bedding.

Cons:

No complaints.

2026-04-03 • via Nuitee
M
Morten • couple • us
7
Pros:

Rooms very nice. TV sound did not sync with video.

Cons:

As a Reno local went to cashier to request a local discount card for restaurants. Was provided a card with my name. No instructions were given to me to get a paper ticket somewhere else. When to use the card for discount and was then told at restaurant I needed a paper ticket. I informed cashier of what occurred and was dismissed with just “ oh I’m sorry” no offer to comp a drink or show where to get the paper ticket. He was not helpful of left me with a feeling that he cared one bit.

2026-04-02 • via Nuitee
J
James • couple • us
7
Always a catch
Pros:

Was very accommodating.

Cons:

The security deposit takes forever to be returned if using a debit card. Which is very odd, considering I needed to pay beforehand in full.

2026-04-02 • via Nuitee
W
wu • couple • us
10
2026-04-01 • via Nuitee
F
frank • family_with_children • us
10
2026-03-31 • via Nuitee
T
Tam • couple • us
8
2026-03-30 • via Nuitee
S
Scott • couple • us
10
Short stay
Pros:

Employees very friendly & helpful. It made a bad day, a great night

Cons:

Nothing

2026-03-29 • via Nuitee
J
Jennifer • couple • us
6
Blah
Pros:

Very little. The staff were all very nice.

Cons:

Slot machines everywhere, food in restaurants very forgettable, decor in rooms dreary. TV options lousy.

2026-03-28 • via Nuitee
D
David • couple • us
10
Had a amazing time and will stay again
Pros:

Food was amazing and room was great

Cons:

Not enough pillows and haven’t got local discount on room yet

2026-03-27 • via Nuitee
C
Cassandra • family_with_children • us
7
2026-03-26 • via Nuitee
J
Joshua • couple • us
8
Pros:

Location and room

Cons:

Unfriendly gestures at check in

2026-03-26 • via Nuitee
D
Deborah • couple • us
7
The location and free parking worked for the reason we were in Reno.
Pros:

The room was clean, but not much light. The hotel was within walking distance of the Event Center where we attended a show. All the staff we interacted with were friendly.

Cons:

Hannah's Restaurant was a disappointment. The staff we interacted with was friendly and pleasant, but the kitchen failed miserably. Our dinner order got lost and we did not get to eat after a 45 minute wait because we had a show to attend. We did get our appetizer - deep fried pickles that were dripping grease and breading and rather unappetizing and not worth the cost.
The mattress was hard and we didn't get a good night's sleep. Ants showed up overnight (on the 14th floor), attracted to a salad in a sealed container.

2026-03-26 • via Nuitee
C
Cecilia • family_with_children • us
8
2026-03-26 • via Nuitee
R
Roy • solo_traveller • us
10
Awesome room! Like 11 foot ceiling
2026-03-26 • via Nuitee
K
Katie • extended_group • us
4
Staff was dismissive, I was burned buy the water in the shower and moved to a room with blood on the sheets. Not going t
Pros:

I have stayed here before and the location is good. The beds are comfortable

Cons:

I had to file an incident report because there was a problem with the hot water in my room. There was no cold water, only hot and scalding. They moved us to another room and the bed had a large blood stain on the sheets.

2026-03-26 • via Nuitee
R
rolfs • solo_traveller • us
8
Hotel was great, staff need to learn customer service
Pros:

Location was excellent, walking the area at night was lively. Room was quiet clean and comfortable

Cons:

Staff while sufficient was unhelpful. No one asked if we needed assistance, provided helpful directions or services. We were greeted then almost all those that greeted us turned immediately away so we couldn't ask for directions or felt welcomed enough to ask for assistance. There was a group of gentlemen outside stating they needed a wheelchair but were informed it would be an hour and no suggestions given on what to do, where to wait etc. Customer service was sorely lacking. When I checked in the directions to my room were very inadequate. After taking several wrong turns I got lucky and found the correct elevators.

2026-03-25 • via Nuitee