Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean room
Friendly staff
Good location
Comfortable bed
Cons:
Noise from elevators
Uncleanliness reported
Expensive for the service

Categories

Cleanliness
7.73
Some reviews mentioned uncleanliness and issues with the hotel floor.
Service
9.2
Staff was frequently noted as friendly and helpful.
Location
9.04
Good location with proximity to downtown and event venues.
Room Quality
8.19
Rooms were mostly clean and comfortable, but some reported issues like noise.
Amenities
8.22
Amenities like restaurants were appreciated, but the hot tub was seasonal.
Value for Money
7.68
Several comments indicated the hotel was expensive for the service received.
Food and Beverage
8.43
Food quality varied; some meals were praised while others were criticized.
Overall Experience
8.7
Overall stay was great despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 17:05

Property Description

Luxurious Accommodations
Indulge in spacious rooms equipped with modern amenities and enjoy friendly service for a comfortable stay.

Exciting Casino Experience
Experience the thrill of a full on-site casino with slot machines, card games, and live entertainment for an unforgettable night.

Culinary Delights
Savor a variety of cuisines at our restaurants, offering a great selection of dishes to satisfy your cravings.

Book your stay at J Resort Reno in the heart of Downtown Reno for a memorable and enjoyable experience.

Important information:

Guest must be at least 21 years of age or older to be able to check in to this hotel.

J Resort is currently undergoing a property transformation. Our refurbishment will be complete the Summer of 2023 and will bring you the best Reno has to offer. During this timeframe, you may hear construction noise, however, we are dedicated to keeping all disturbances to a minimum. We apologize for any inconvenience this refurbishment may cause.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: RNO

Location

Guest Reviews

8.4
Based on 3105 reviews
Cleanliness: 7.73
Service: 9.2
Location: 9.04
Room Quality: 8.19
Amenities: 8.22
Value for Money: 7.68
Food and Beverage: 8.43
Overall Experience: 8.7
P
Penny solo_traveller us
10
Pros:

Easy to get around town. Within walking distance to strip

2026-08-08 via Nuitee
P
Penny solo_traveller us
10
Cons:

No place open to eat or get coffee before 630 am

2026-08-08 via Nuitee
M
Michele extended_group us
10
Fantastic
Pros:

Cleanliness

Cons:

There were no garment bags in the room.

2026-08-08 via Nuitee
B
Bruce family_with_children us
8
Was easy access
Pros:

Did not offer breakfast

Cons:

Would have liked a pool and hot tub and work out area with machines.

2026-08-08 via Nuitee
A
Andria couple us
8
Had a great time. Dealers were nice. Very fun
Pros:

Very nice renovations. Looks lovely staff very nice.

Cons:

It was great

2026-08-08 via Nuitee
J
John couple gb
10
Next time in Reno this is where I’m staying, fabulous
Pros:

Everything, opened the door and were blown away by the suite we had, gorgeous

Cons:

Nothing

2026-08-08 via Nuitee
J
Jodi couple us
5
The next day when we had to go to the front desk, the gentleman was very helpful.
Pros:

Close to walking to events.

Cons:

The lady at the front desk when we were checking in wasn’t very nice. The first room given, the keys didn’t work. Was moved to a new room. This room looked clean at first. But when you looked closer at things, there was makeup on the phone, dust everywhere, the bathroom floor wasn’t clean, the shower didn’t drain properly & I found it was full of hair. The cabinets front wasn’t clean & the headboards were not clean. The backsplash tile wasn’t clean. The next day, the staff never came to clean the room. You get charged a deposit of $100.00 for room damage & it takes up to 10 days to get it back.
I don’t think I will be going back to the J Resort.

2026-08-08 via Nuitee
J
Jonathan solo_traveller us
7
2026-08-08 via Nuitee
B
Bryan couple us
10
This stay was a two day stay. Very clean room and common areas.
Pros:

Very clean!!

Cons:

N/a

2026-08-07 via Nuitee
D
Debbie solo_traveller es
8
Pros:

Location, size of room & bathroom.

Cons:

The AC! Very loud and turned on and off every 2 minutes! Chinese torture😆😆

2026-08-06 via Nuitee
K
Kristen couple us
8
It was good.
Pros:

Location

Cons:

Parking was awful. They need to put a gate up so that people who are paying to be there can park. Coffee pot had a used pod in it and there wasn't any new ones in the room.

2026-08-06 via Nuitee
I
Iuis couple us
10
2026-08-06 via Nuitee
M
Martin solo_traveller us
7
Poor airport shuttle service
Pros:

Breakfast was too expensive.

Cons:

My flight arrived at midnight. I had called an arranged the shuttle. The plane was a few minutes late arriving and the guy called and said I had 5 minutes to be there or he was leaving. I told him the plane was on the ground and pulling up to the terminal and he left anyway. Later when I checked in I observed him doing nothing standing around by the check in counter. Horrible rude customer service. Especially after a long day of travel. If I would not have paid for the room I would have gotten in a different casinos shuttle that was sitting there waiting.

2026-08-06 via Nuitee
L
Leticia couple us
8
2026-08-05 via Nuitee
J
Jahaziel solo_traveller us
10
Excellent first time experience
Pros:

Everything! It was a very nice property

Cons:

Having to leave it 😂

2026-08-04 via Nuitee
B
Bennie solo_traveller us
1
2026-08-04 via Nuitee
E
Edward couple us
8
Brief and positive.
Pros:

Fresh, helpful staff

Cons:

Restaurants were closed

2026-08-03 via Nuitee
A
ASIT solo_traveller us
4
Didn't get water for the night
Pros:

Comfortable bed, spacious room, clean.

Cons:

Hotel shut off water from 12 am to 7 am which was ridiculous. And the water in the morning was muddy and barely warm. Planning an early start would have been impossible. This is unacceptable.

2026-08-02 via Nuitee
B
Brian Kupfer solo_traveller us
10
A wonderful night in Reno!
Pros:

Very clean and a comfortable bed!

Cons:

Nothing

2026-07-25 via Nuitee
R
Rhonda couple us
8
2026-07-24 via Nuitee