Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean room
Friendly staff
Good location
Comfortable bed
Cons:
Noise from elevators
Uncleanliness reported
Expensive for the service

Categories

Cleanliness
7.73
Some reviews mentioned uncleanliness and issues with the hotel floor.
Service
9.2
Staff was frequently noted as friendly and helpful.
Location
9.04
Good location with proximity to downtown and event venues.
Room Quality
8.19
Rooms were mostly clean and comfortable, but some reported issues like noise.
Amenities
8.22
Amenities like restaurants were appreciated, but the hot tub was seasonal.
Value for Money
7.68
Several comments indicated the hotel was expensive for the service received.
Food and Beverage
8.43
Food quality varied; some meals were praised while others were criticized.
Overall Experience
8.7
Overall stay was great despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 17:05

Property Description

Luxurious Accommodations
Indulge in spacious rooms equipped with modern amenities and enjoy friendly service for a comfortable stay.

Exciting Casino Experience
Experience the thrill of a full on-site casino with slot machines, card games, and live entertainment for an unforgettable night.

Culinary Delights
Savor a variety of cuisines at our restaurants, offering a great selection of dishes to satisfy your cravings.

Book your stay at J Resort Reno in the heart of Downtown Reno for a memorable and enjoyable experience.

Important information:

Guest must be at least 21 years of age or older to be able to check in to this hotel.

J Resort is currently undergoing a property transformation. Our refurbishment will be complete the Summer of 2023 and will bring you the best Reno has to offer. During this timeframe, you may hear construction noise, however, we are dedicated to keeping all disturbances to a minimum. We apologize for any inconvenience this refurbishment may cause.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: RNO

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    No special conditions apply for groups.

Location

Guest Reviews

8.4
Based on 3038 reviews
Cleanliness: 7.73
Service: 9.2
Location: 9.04
Room Quality: 8.19
Amenities: 8.22
Value for Money: 7.68
Food and Beverage: 8.43
Overall Experience: 8.7
R
Robin • solo_traveller • us
8
Pros:

Clean, spacious room.

Cons:

Hanna's Table was average. A bench, chair or loveseat would be nice in the two queen room

2026-07-18 • via Nuitee
K
Kevin • couple • us
10
Know what we arrived. We were treated with excellent customer service. Everyone was very nice.
Pros:

Customer service

Cons:

N/A

2026-07-17 • via Nuitee
D
Daniel • solo_traveller • ch
10
2026-07-16 • via Nuitee
C
Catherine • couple • us
3
Not impressed
Pros:

Why aren’t there any fans in the bathroom? Why are there not any glass cups in the room? Cheap little plastic cups and I’m paying $200 a night for a room that’s cheap. The picture is not true. We did not have that seating arrangement in our room. We had two very uncomfortable chairs to sit in. The bed was hard. The bed pillows were way too big. If I didn’t bring my own pillow, I would not have had a pillow. The amount of money I paid I should have the comforts of Home. Also not one couch or chair to sit in in the lobby when there was plenty of open space for furniture.

Cons:

The accommodations could’ve been much better. Two comfortable chairs to sit in in the room with glass cups should be mandatory. The bathroom had a nice remodel, but there’s no fan to eliminate the steam and the funk. The bed pillows were so huge. No one can use them. They look like they’re strictly for looks. There wasn’t even a blanket on the bed only sheets and a duvet. I was cold in the night, even without the loud air conditioner on.

2026-07-16 • via Nuitee
L
Linda • solo_traveller • us
10
Pros:

Very happy with service and room.

Cons:

I was unhappy that Valet was unavailable. I called in advanve before making my reservation, was advised Valet was available. I will say staff was very kind and collected my bags for me upon arrival and departure.

2026-07-16 • via Nuitee
R
Robin • solo_traveller • us
9
Pros:

Very clean and well decorated.

Cons:

If would be nice if there was a chair or loveseat in the room

2026-07-14 • via Nuitee
R
Roy • solo_traveller • us
10
2026-07-14 • via Nuitee
G
Guillem • couple • us
5
Pros:

Very comfortable room and very clean

Cons:

Rude, inefficient and unhelpful staff. I had a couple of requests that were quickly dismissed and never satisfied. They insisted there would be someone 24/7 at the desk but that is not true. Took us forever to find someone to help us check in and check out. They also refuse to print an invoice for me

2026-07-13 • via Nuitee
D
Deborah • solo_traveller • us
9
2026-07-13 • via Nuitee
J
JULIE • couple • us
6
irritated at the start of the stay, but overall the resort is pleasant
Pros:

The location is very good for walking to entertainment venues. The restaurant has been a good experience.

Cons:

I reserved a king room and was told you have a reserved room and that is all we guarantee because I booked through booking.com so we ended up with a two bed room. When ch I am not happy with. I have one more reservation with J resort, if I can't get the room I reserve, I go elsewhere

2026-07-13 • via Nuitee
L
Lori • family_with_children • us
7
Comfortable
Cons:

Pool location

2026-07-13 • via Nuitee
B
Brad • solo_traveller • us
9
2026-07-13 • via Nuitee
D
Donald • solo_traveller • us
10
2026-07-12 • via Nuitee
J
Jerome • solo_traveller • us
10
My stay was enjoying
Pros:

The room was nice

Cons:

The property was in a good location

2026-07-12 • via Nuitee
D
Diana • family_with_children • us
10
2026-07-12 • via Nuitee
S
Steve • couple • us
8
Saturday to Sunday my room had a noise I could not sleep
Pros:

Easy to locate great parking

Cons:

Still Waiting for my 100.00 deposit

2026-07-10 • via Nuitee
K
Kameyesha • family_with_children • us
10
2026-07-09 • via Nuitee
S
Silverhawk13 • solo_traveller • us
6
Mixed feelings z
Pros:

The staff was friendly, the room was clean, and the bed was comfortable. The buffet was good.

Cons:

First, we reserved a king room with a mountain view, but the first room we were assigned didn't have a mountain view. They changed our room, no problem, but one of our key cards didn't work and no one explained that you have to tap your key card in the elevator to get above the 7th floor. It went to the 7th floor and wouldn't go any higher. We finally figured out that we had to tap the card. We were not the only ones confused by it.

Finally, the thermostat in the room was frustrating - it was oFf when we entered, so the room was horribly stuffy. We turned it on but could never get the temp right. We were adjusting it up and down all night because it was either too hot or too cold.

2026-07-09 • via Nuitee
R
Rhonda • couple • au
7
Okay but will hang on to your deposit 💸
Pros:

Location

Cons:

Finally received my security deposit back today. We checked out on Wednesday June 10th and it is Thursday July 9th there (Friday July 10th here in Australia) We travelled for 5 weeks and this was the only property that we had to wait more than 5 working days for the monies to be released.
Unnecessary 🤔

2026-07-09 • via Nuitee
M
Maria Antonietta • solo_traveller • us
10
2026-07-09 • via Nuitee