Baymont by Wyndham Oklahoma City/Quail Springs

Hotels
•
Baymont Inn & Suites
6 (430 reviews)
13500 Plaza Terrace , Oklahoma City , US
+1 405-752-7070

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly, professional front desk staff (many mentions)
Comfortable beds and very hot showers
Free breakfast and good lobby coffee machine
Indoor pool, jacuzzi, gym and laundry facilities
Reasonable rates / good value when issues aren't present
Cons:
Serious cleanliness problems reported (smell, filthy carpet, dead roaches, mouse in pool)
Breakfast quality often poor (soggy eggs, stale muffins, no meat)
Limited parking
Noise at night from other guests (midnight–3am complaint)
Maintenance/security issues (deadbolt not working, drawers hazard)
Unexpected security deposit and at least one negative booking/management experience
Accessibility handling—room placement for disabled guest was poor

Categories

Cleanliness
4
Mixed reports: some rooms felt clean, but multiple serious cleanliness issues were reported (hallway/carpet odors, dead roaches, a mouse in the pool, need for deodorizing), so overall cleanliness is below average.
Service
8
Generally described as professional and friendly front desk staff with good customer service on many stays; isolated negative interaction (initial dismissal of a pool incident) and a complaint about booking/management reduce a perfect score.
Location
7.5
Location is cited positively by several guests. One accessibility/room placement complaint (disabled guest placed far from elevator) lowers the score slightly.
Room Quality
6
Rooms often praised for comfortable beds, hot showers and working fixtures, but there are maintenance issues (deadbolt not working, drawers not staying closed, some filthy carpeting in public areas) making room quality average.
Amenities
7
Good selection of amenities noted (indoor pool, jacuzzi, gym, laundry, lobby coffee), though the pool incident and lack of smart TVs / some maintenance concerns temper the score.
Value for Money
5
Mixed value: free breakfast and reasonable rates cited, but poor breakfast quality, unexpected security deposit and cleanliness issues reduce perceived value.
Food and Beverage
4.5
Breakfast is free and some enjoyed items (biscuits/gravy, coffee), but repeated complaints about soggy eggs, stale muffins, lack of meat/bacon and overall low quality push this below average.
Overall Experience
6
Overall mixed experience: several guests had comfortable, quiet stays with good service and amenities, but recurring cleanliness problems and some management/service lapses yield a mediocre overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:06

Property Description

Convenient Location:
Located across from Quail Springs Mall and near top attractions, Baymont Inn & Suites Oklahoma City offers an ideal base for exploring the city.

Modern Amenities:
Start your day right with a complimentary deluxe breakfast buffet and take advantage of the free 24-hour coffee, indoor swimming pool, and other modern amenities during your stay.

Nearby Attractions:
With popular sites like the National Cowboy Western Museum, Frontier City Theme Park, and Bricktown in close proximity, there's plenty to explore near the hotel.

Experience comfort, convenience, and exceptional service at Baymont Inn & Suites Oklahoma City. Book your stay now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: OKC

Location

Guest Reviews

6
Based on 430 reviews
Cleanliness: 4
Service: 8
Location: 7.5
Room Quality: 6
Amenities: 7
Value for Money: 5
Food and Beverage: 4.5
Overall Experience: 6
S
Sandra • solo_traveller • us
6
Pros:

There wasn’t a lot of parking

Cons:

There wasn’t a lot of parking and it smelled funny

2026-10-28 • via Nuitee
G
Genevieve • couple • us
8
It was good. Only complaint I have is from midnight to around 3 am there were people being loud and stomping in the hall
Pros:

It was nice and clean

2026-10-26 • via Nuitee
T
Terri • couple • us
10
2026-10-22 • via Nuitee
T
Terri • couple • us
10
2026-10-19 • via Nuitee
E
Elder • family_with_children • us
8
Second Stay At The Village Baymont Hotel
Pros:

*Free Breakfast
*Very Hot Showers
*Indoor Swimming Pool
*Professional Friendly Staff
* Laundry Facilities Were Reasonable $$$
*Very Good Coffee Machine In The Lobby

Cons:

*Room Hallways Are In Need Of Deodorizing
*Sanitizer Units Need To Be Refilled For Flu/COVID Season

2026-10-18 • via Nuitee
E
Elder • family_with_children • us
7
2026-10-17 • via Nuitee
F
Franklin • couple • us
10
2026-10-14 • via Nuitee
J
Jasmine • couple • us
3
2026-10-08 • via Nuitee
C
Charles • couple • us
7
2026-09-15 • via Nuitee
J
Jay • solo_traveller • us
8
I just needed a good night sleep that was comfortable and quiet
Pros:

Comfortable good nights sleep

Cons:

Quiet

2026-09-08 • via Nuitee
R
Rivera • family_with_children • us
3
The actual room was great i give the cleaning ladies a big thumbs up atleast we felt clean in our ro
Pros:

Breakfast was a nice gesture... but not quality food

Cons:

Cleaner outside of the room..... inside the room was great thw cleaning ladies do a great job there but the carpet out was filthy I saw dead roaches and when we were swimming... the reason I got this hotel with the kids.... a mouse fell in the pool !! I called front desk the gentleman thought i was playing and that it was fake.... untill he saw how mad I was.... then got a bucket stopped it out and took it outside.... my son was terrified...we were going to stay longer but that incident happened we left that morning

2026-08-24 • via Nuitee
J
Jharmon808 • solo_traveller • us
3
2026-08-16 • via Nuitee
C
Chad • couple • us
6
Y'all beds suck
2026-08-05 • via Nuitee
P
Perryman • solo_traveller • us
9
Clean & comfortable with hot breakfast
Pros:

Enjoyed hot biscuits, gravy, eggs. Lots of extras but no meat or bacon

Cons:

The deadbolt lock did not work; we could only use the door handle lock.
Missed that extra sense of nighttime security

2026-08-03 • via Nuitee
B
Bobbie • couple • us
1
Pros:

Location

2026-08-02 • via Nuitee
T
Travis • solo_traveller • us
8
2026-07-24 • via Nuitee
D
D • solo_traveller • us
10
Pros:

its quiet very reasonable

Cons:

n/a

2026-07-18 • via Nuitee
J
Jamie • family_with_children • us
4
Pros:

The location

Cons:

I let them know my dad is disabled and they put in on the second floor in the furthest room from the elevator. The drawers on the furniture would not stay closed, which is a real hazard for a blind person. Th

2026-07-17 • via Nuitee
K
Kelsie • family_with_children • us
3
We checked in around 4pm, the front desk lady never asked for my husbands ID (he was checking us in). We get up to the r
2026-07-16 • via Nuitee
J
Jennifer • family_with_children • us
8
2026-07-13 • via Nuitee