Embassy Suites by Hilton Portland Maine

Hotels
•
Embassy Suites Hotels
9 (1005 reviews)
1050 Westbrook Street , Portland , us

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Children allowed
Pets allowed

Facilities

Free beach shuttle
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Cleanliness
Comfortable rooms
Friendly staff
Good amenities
Cons:
Parking fee discrepancy
Check-in service
Location disappointment

Categories

Cleanliness
9.33
Pros mentioned cleanliness multiple times, reflecting a very positive sentiment.
Service
8.3
While there were positive comments about staff, a negative mention of check-in service affects the score.
Location
8.34
Several reviews appreciated location, but one review was disappointed with proximity to the airport.
Room Quality
9.29
Guests noted the comfort and quality of the rooms, including suite configuration.
Amenities
9.32
Complimentary snacks and drinks received positive feedback, enhancing the stay experience.
Value for Money
8.78
Though some perceived the prices to be high, overall value was considered adequate.
Food and Beverage
9.33
Breakfast received high praise, contributing to a strong score.
Overall Experience
9.3
Overall positive sentiment, with many guests expressing intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 07:28

Property Description

Luxurious All-Suite Accommodations
Experience the comfort of two-room suites with separate living rooms and bedrooms, complete with modern amenities like free WiFi and flat-screen HDTVs.

Delicious Dining Options
Indulge in a complimentary made-to-order breakfast and evening reception, or dine at the casual Waypoint restaurant for fresh local seafood and American cuisine.

Convenient Facilities and Services
Stay active in the fitness center or indoor pool, utilize the BusinessLink™ business center, and host successful events in flexible meeting spaces with online planning tools and A/V equipment.

Book your stay at Embassy Suites by Hilton Portland Maine for a seamless blend of comfort, convenience, and luxury.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PWM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is needed) and costs USD 13 per day.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 1005 reviews
Cleanliness: 9.33
Service: 8.3
Location: 8.34
Room Quality: 9.29
Amenities: 9.32
Value for Money: 8.78
Food and Beverage: 9.33
Overall Experience: 9.3
L
Laura • couple • us
10
A perfect way to begin our travels!
Pros:

Location, comfort, airport transfer, park and fly option, welcome snacks and drinks a real bonus!!!

Cons:

Not a thing!

2026-03-21 • via Nuitee
C
Carleton • couple • us
8
2026-03-20 • via Nuitee
K
Kathleen • solo_traveller • us
8
Pros:

easy shuttle

2026-03-18 • via Nuitee
A
Angela • family_with_children • us
10
Branden was incredible!!! It seems like he was doing everything himself. We had to purchase items from downstairs twice
Pros:

It was clean and the breakfast was excellent!

Cons:

Nothing

2026-03-18 • via Nuitee
A
Adina • family_with_children • us
7
It was easy and felt safe and comfortable.
Pros:

Shuttle from airport was very easy. Breakfast was good- made to order omelets!

Cons:

Breakfast hours did not last long and if you miss breakfast you can’t even get a coffee in the hallway. They offered drinks in the hallway but no coffee.

2026-03-16 • via Nuitee
K
Kathleen • solo_traveller • us
9
Pros:

Spacious room. Good breakfast. Nice tea in the room. Quiet even though it was right next to the airport. Easy shuttle.

2026-03-12 • via Nuitee
A
Al • family_with_children • us
10
Great place great staff def staying here in future
Pros:

Cleanliness and staff

Cons:

Pool could have been warmer

2026-03-10 • via Nuitee
M
Matthew • couple • us
10
2026-03-09 • via Nuitee
K
KAROL • couple • us
8
2026-03-03 • via Nuitee
K
Kelly • extended_group • us
8
Pros:

Breakfast, check in, size of the rooms and location!

2026-02-26 • via Nuitee
S
Shelby • family_with_children • us
7
2026-02-14 • via Nuitee
B
Bridgette • solo_traveller • us
10
My stay was wonderful.
Pros:

I booked on my time off from work. I'm from California but in Portland for work, so on my off days I stayed at the hotel. It was excellent, enjoyed every bit of it, especially the happy hours 2 free cocktails.

Cons:

The hours for the free cocktail was a bit too early.

2026-02-14 • via Nuitee
S
Susi • couple • us
10
2026-02-14 • via Nuitee
C
Christian • solo_traveller • rs
9
2026-02-10 • via Nuitee
M
Mook • solo_traveller • us
8
2026-02-10 • via Nuitee
C
Charles • couple • us
9
Another perfect stay.
Pros:

Proximity to airport. Exceptionally clean. Good price.

Cons:

N/A

2026-02-09 • via Nuitee
C
Caleigh • extended_group • us
5
Loud but pretty
Pros:

The room was very nice

Cons:

There were 3 domestic disturbances in the room across from us on a Saturday am starting at 6 am and then the cops came at 7 am and woke us up again yelling in the hall and then we had to call the front desk at 9 am because a man was knocking on the room across from us for over a half an hour and the cops had to come again. The night before the fire department had to take a door off of the next rooms bathroom because a lady fell so just not very relaxing to say the least

2026-01-31 • via Nuitee
C
Charles • couple • us
9
We've stayed here multiple times before, and will continue to do so when travel needs dictate.
Pros:

Very clean room, great airport shuttle, nice breakfast.

Cons:

Staff at front desk for late night check in appeared overwhelmed when we were among 4 parties at front desk simultaneously.

2026-01-23 • via Nuitee
B
Brenda • couple • us
10
I will try very hard to avoid Booking.com again.
Pros:

It's a great hotel

Cons:

Your information was impossible to find. I had to cancel and could not receive any help. Ai was useless.

2026-01-21 • via Nuitee
P
Pedro • solo_traveller • us
10
Very clean
Pros:

Very clean

Cons:

Very clean

2026-01-20 • via Nuitee