Embassy Suites by Hilton Portland Maine

Hotels
•
Embassy Suites Hotels
9 (1050 reviews)
1050 Westbrook Street , Portland , us

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Business center
Heating
See all facilities

Review Highlights

Pros:
Cleanliness
Comfortable rooms
Friendly staff
Good amenities
Cons:
Parking fee discrepancy
Check-in service
Location disappointment

Categories

Cleanliness
9.33
Pros mentioned cleanliness multiple times, reflecting a very positive sentiment.
Service
8.3
While there were positive comments about staff, a negative mention of check-in service affects the score.
Location
8.34
Several reviews appreciated location, but one review was disappointed with proximity to the airport.
Room Quality
9.29
Guests noted the comfort and quality of the rooms, including suite configuration.
Amenities
9.32
Complimentary snacks and drinks received positive feedback, enhancing the stay experience.
Value for Money
8.78
Though some perceived the prices to be high, overall value was considered adequate.
Food and Beverage
9.33
Breakfast received high praise, contributing to a strong score.
Overall Experience
9.3
Overall positive sentiment, with many guests expressing intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 07:28

Property Description

Luxurious All-Suite Accommodations
Experience the comfort of two-room suites with separate living rooms and bedrooms, complete with modern amenities like free WiFi and flat-screen HDTVs.

Delicious Dining Options
Indulge in a complimentary made-to-order breakfast and evening reception, or dine at the casual Waypoint restaurant for fresh local seafood and American cuisine.

Convenient Facilities and Services
Stay active in the fitness center or indoor pool, utilize the BusinessLink™ business center, and host successful events in flexible meeting spaces with online planning tools and A/V equipment.

Book your stay at Embassy Suites by Hilton Portland Maine for a seamless blend of comfort, convenience, and luxury.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PWM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is needed) and costs USD 13 per day.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 1050 reviews
Cleanliness: 9.33
Service: 8.3
Location: 8.34
Room Quality: 9.29
Amenities: 9.32
Value for Money: 8.78
Food and Beverage: 9.33
Overall Experience: 9.3
H
Hancell • solo_traveller • us
7
Pleasant with challenges.
Pros:

The bar staff was very personable as were restaurant servers; and the quality of the food was very good. Shuttle service very accommodating. Most Reception employees were helpful.

Cons:

Room was not cleaned 2 days in a row. Light out over the vanity area. Not replaced after being told. Requested to buy a stamp and none were available. Post office was mile's away.

2026-06-28 • via Nuitee
J
John • couple • us
9
Cons:

Could use new carpeting in hallways looks worn out

2026-06-28 • via Nuitee
S
Santos • couple • us
10
Wish I could’ve stay longer
Pros:

Close to the airport and great food

2026-06-27 • via Nuitee
M
Miller • family_with_children • us
10
It was worth the pay
Pros:

Clean and the breakfast buffet

2026-06-24 • via Nuitee
P
Peter • solo_traveller • us
7
2026-06-23 • via Nuitee
C
Camille • extended_group • us
9
Our stay was great!
Pros:

Comfortable and modern setting!

Cons:

Only problem was the room outside the bathroom smelled a bit musty!

2026-06-23 • via Nuitee
K
Kathleen • family_with_children • us
9
Overall my stay was great!
Pros:

The breakfast was great!

Cons:

No towels at the pool and wet towels were left behind from previous pool goers.

2026-06-21 • via Nuitee
J
James • couple • us
10
Awesome
Pros:

Everything

Cons:

It was perfect. Nothing I didn’t like

2026-06-19 • via Nuitee
D
Donna • couple • us
8
Great hotel very close to the airport with good breakfast and a free airport shuttle.
Pros:

Dry close to the airport with a fast free shuttle. Great breakfast and very friendly staff.

Cons:

The bedrooms and bathrooms are a bit small.

2026-06-15 • via Nuitee
E
Ella_RM • Couples • New York City, New York
10
Comfortable Stay
Pros:

This hotel hits all the marks for travelers who do not wish to pay astronomical prices in Portland center.
It is clean. Recently updated. Suites are decent size with smallish bedroom and a nice living room. It is quiet - no air traffic sound at all (we were facing airport, but not active runway). Front desk is friendly. Breakfast definitely uses better ingredients than other chains.
The negatives are the shower / toilet layout - very little space to get in/out of shower.

2026-06-13 • via Tripadvisor
C
Cheryl • extended_group • in
8
Comfortable and easy
Pros:

The rooms were spacious and clean , well maintained , breakfast was good esp the omelettes of choice.

2026-06-13 • via Nuitee
T
Theresa • couple • us
2
Would never stay here again
Pros:

Location

Cons:

Worn and dirty, musty

2026-06-13 • via Nuitee
P
Paula • family_with_children • us
10
2026-06-13 • via Nuitee
W
Watson • solo_traveller • us
10
Pros:

Cleanliness and location to the airport.

Cons:

NA

2026-06-12 • via Nuitee
C
Christian • couple • us
8
2026-06-10 • via Nuitee
J
John • couple • us
10
Great rest after 1.5 days travel
Pros:

Best Breakfast, Omelette bar was ++++

2026-06-10 • via Nuitee
A
AggieProf • Couples • College Station, Texas
10
Embassy Suites is always a good choice
Pros:

Our stay was great. We had a room on a high floor overlooking the airport so could see planes arriving and departing. The hotel is particularly useful if you have a flight arriving at the Portland Airport late and night and want to pick up a rental car the next morning. The hotel will send a free shuttle to pick you up from the airport and you can either take the shuttle back or walk over in the morning to the rental car location at the airport. The breakfast was plentiful with lots of choices. We would definitely stay there again.

2026-06-02 • via Tripadvisor
L
Lovestotravel_8 • Couples • Chandler, Arizona
10
Very close to the airport
Pros:

We stayed here for one night. Easy check in and good location for us. Breakfast was very good with the made to order omelette station. Room was clean and comfortable.

2026-06-01 • via Tripadvisor
E
Eli • couple • us
9
Pros:

As all Embassy Suites, it was specious and comfortable. Breakfast was good.

Cons:

Some maintenance is required. AC was smelly and control was not properly functioning. The sofa bed was not very comfortable.

2026-05-31 • via Nuitee
R
Robert • solo_traveller • us
10
Pros:

Breakfast

Cons:

Nothing

2026-05-29 • via Nuitee