Avani Windhoek Hotel & Casino

Hotels
Avani Hotels & Resorts
8.2 (1011 reviews)
129 Independence Avenue, Gustav Voigts Centre , Windhoek , na

Free
Children allowed

Facilities

Meeting rooms
Fitness facilities
Express check-out
Nightclub
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great food quality
Friendly and attentive service
Cons:
Cleanliness issues
Some amenities need improvement

Categories

Cleanliness
7.44
Some reviews mentioned mould in the shower and filthy chairs.
Service
8.91
Multiple instances highlight excellent service, especially from staff members like Smiley and Chef Sammy.
Location
8.45
Central location praised in several reviews.
Room Quality
7.9
General comments are positive but mention the need for refurbishment and old furniture.
Amenities
7.93
Facilities like the pool and breakfast were appreciated, but some amenities were noted as lacking.
Value for Money
7.89
Reviewed as reasonable for the location, but some noted high airport service fees.
Food and Beverage
8.94
Food quality received high praise across multiple reviews.
Overall Experience
8.11
Overall satisfaction indicated, though some issues were reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 18:51

Property Description

Experience the vibrant essence of Windhoek at AVANI Windhoek Hotel & Casino, where luxury meets comfort in the heart of Namibia's capital.

Unmatched Accommodations
Enjoy air-conditioned rooms with stunning city views, equipped with modern amenities like a minibar, tea-and-coffee-making facilities, and flat-screen satellite TV. Most rooms offer a private bathroom to enhance your stay.

Culinary Delights
Savor a culinary journey at the Dunes Restaurant, offering a delightful buffet and a shaded terrace. Unwind at the Oasis Bar and Lounge or enjoy a lively atmosphere at the Casino Bar, making every meal an event.

Entertainment and Relaxation
Try your luck at our casino, break a sweat in the state-of-the-art gym, or relax at the Stratos Rooftop with a plunge pool and conference facilities, perfect for both leisure and business.

Book your unforgettable stay now and indulge in the best that Windhoek has to offer!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: WDH

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

8.2
Based on 1011 reviews
Cleanliness: 7.44
Service: 8.91
Location: 8.45
Room Quality: 7.9
Amenities: 7.93
Value for Money: 7.89
Food and Beverage: 8.94
Overall Experience: 8.11
N
Navigator44568986101 Solo travel
10
Xenovieve Duty Manager
Pros:

Xenovieve (Duty Manager) was exceptionally friendly accommodating and made my experience at Avani memorable

2026-04-16 via Tripadvisor
M
Michiel solo_traveller nl
8
2026-04-16 via Nuitee
A
Agnieszka solo_traveller mu
7
2026-04-15 via Nuitee
C
Claire solo_traveller gb
7
Good location, decent hotel
Pros:

Central location, big room size, some of the staff was so friendly

Cons:

The swimming pool isn’t really a pool you can swim, very small and narrow. Some room facilities don’t work such as the central charging port.

2026-04-13 via Nuitee
A
Alessandra couple it
7
Pros:

Ottima posizione e colazione fantastica, camere ampie, staff gentile

Cons:

Ristorante al piano terra scarso, quello al 15° piano era chiuso

2026-04-12 via Nuitee
R
Roam65922567580 Couples
10
Stratos
Pros:

Lindiwe our waitress was amazing 🤌🏽❤️. Buffy made the best whiskey sour ever , yum on yum 😋. Amazing experience, definitely coming back.

2026-04-10 via Tripadvisor
K
kaadhinan Solo travel
8
Dinner outing
Pros:

My waitress Lindiwe was amazing

2026-04-10 via Tripadvisor
P
P8308OOcarolm Friends getaway
6
Dinner at Avanj
Pros:

We had dinner at Stratos and were served by the team. Great assistance Tisha, Shaken, Sammy, Miguel and Tangi were veey kind and great assistance. They were warm and willing to help. Will definitely come back.

2026-04-08 via Tripadvisor
V
vizakujek Solo travel Windhoek, Khomas Region
10
Best breakfast!
Pros:

The service is great, Smiley is the friendliest waitress!

2026-04-07 via Tripadvisor
J
julie extended_group fr
7
Bon sejour
Pros:

Personnel tres gentil et tres serviable
Tres bon petit dejeuner
Chambre propre et confortable
En plein centre

Cons:

Restaurant du rooftop assez cher
Piscine sans transat. On s est demandé si on pouvait vraiment se baigner ou si c etait juste pour de la deco.

2026-04-07 via Nuitee
N
Nomad57123566398 Couples
10
Date night
Pros:

Stratos is such a beautiful venue especially the view over the city. Our waitress Maggy served us well and was really knowledgeable about the menu which generally is a let down at other establishments. Great service and delicious food.

2026-04-04 via Tripadvisor
G
G5188ITsandrab Friends getaway
10
Great Service
Pros:

Maggy was a realy of great assitance, very friendly knows her menu and had great recommendations. Will definitely come back again for her service. Freeman was also very friendly and great customer relations

2026-04-04 via Tripadvisor
W
Wander551577 Friends getaway Windhoek, Khomas Region
10
Maggie girl you were great
Pros:

Maggie thank you for the best service ever❤️❤️❤️❤️❤️❤️❤️❤️❤️

2026-04-04 via Tripadvisor
R
R3375RVhilaryg Business
10
A short stay, but unforgettable experience.
Pros:

The customer service was superb.
The hotel front desk and staff were extremely kind and helpful in letting me know my way around and gave assistance to my enquiries.
Ziggo at the breakfast front desk simply energised you into the morning with his genuine upbeat greetings and enquiries after your well-being. Moses, a waiter at breakfast second guessed when you needed a service.

2026-04-04 via Tripadvisor
K
kandiwapas Solo travel Windhoek, Khomas Region
8
Superb Hospitality
Pros:

Very good hospitality and extra mile Smiley has to go to cater for the basic needs. Explained the menu very well and also did check in now and then if all is in order. Very kind and attentive to details. Excellent Service indeed!!!

2026-04-04 via Tripadvisor
U
uetupat Business
10
Amazing stay
Pros:

Amazing stay, we are always welcome very well by the concierge team, especially Layla and Tracy, and Tisha. They are always so willing to help. The reception team is impeccable, the rooms are great and spacious. Three great restaurants. Love staying at avani!

2026-04-04 via Tripadvisor
B
B1246YDjeanclaudem Business
10
Great experience
Pros:

Rooms are very clean service at the dunes is absolutely amazing thank you to Hilde Michelle and Panduleni for the service

2026-04-02 via Tripadvisor
M
Matthias family_with_children de
10
Pros:

Lage, Ausstattung

Cons:

Nichts

2026-04-02 via Nuitee
J
Jozisunshine Business Pietermaritzburg, KwaZulu-Natal
4
Disappointing
Pros:

I've stayed at this hotel twice before and found it very pleasant, but this time was disappointing. A colleague and I both had ribeye steak for dinner at Stratos Rooftop Restaurant - beautiful setting with great views - but both steaks were terrible: tough and full of sinews and definitely not AAA grade meat as advertised on the menu. Also, the live music in the restaurant was so loud that it was difficult to have a conversation. We complained about both experiences to our waiter who said he would relay the message to the manager - without a response. When I got back to my room that evening and wanted to have a shower, I found that there were no towels. Not a good evening! And not what one would expect from an upmarket hotel like this.

2026-04-01 via Tripadvisor
H
hadley solo_traveller za
10
Great stay...just wish it was longer...especially enjoyed the roof bar!
2026-04-01 via Nuitee