Avani Windhoek Hotel & Casino

Hotels
Avani Hotels & Resorts
129 Independence Avenue, Gustav Voigts Centre , Windhoek , na

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great food quality
Friendly and attentive service
Cons:
Cleanliness issues
Some amenities need improvement

Categories

Cleanliness
7.44
Some reviews mentioned mould in the shower and filthy chairs.
Service
8.91
Multiple instances highlight excellent service, especially from staff members like Smiley and Chef Sammy.
Location
8.45
Central location praised in several reviews.
Room Quality
7.9
General comments are positive but mention the need for refurbishment and old furniture.
Amenities
7.93
Facilities like the pool and breakfast were appreciated, but some amenities were noted as lacking.
Value for Money
7.89
Reviewed as reasonable for the location, but some noted high airport service fees.
Food and Beverage
8.94
Food quality received high praise across multiple reviews.
Overall Experience
8.11
Overall satisfaction indicated, though some issues were reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 18:51

Property Description

Luxurious Accommodation with City Views
AVANI Windhoek Hotel & Casino offers air-conditioned rooms with stunning city views. Each room is equipped with modern amenities including a minibar, tea-and-coffee-making facilities, and a flat-screen TV for your comfort and entertainment.

Dining and Entertainment Options
Indulge in delicious buffet meals at The Dunes Restaurant or unwind at the Oasis Bar and Lounge. For a more vibrant atmosphere, visit the Casino Bar or enjoy the panoramic views from the Stratos Rooftop which offers a bar, restaurant, and even conference facilities.

Convenient Location and Activities
Located in the heart of Windhoek, guests can easily explore the nearby castles of Schwerinsburg and Sanderburg with a short walk. Horse riding and other activities are also available in the area, ensuring a memorable stay.

Experience luxury and convenience at AVANI Windhoek Hotel & Casino. Book now for an unforgettable stay!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: WDH

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

Cleanliness: 7.44
Service: 8.91
Location: 8.45
Room Quality: 7.9
Amenities: 7.93
Value for Money: 7.89
Food and Beverage: 8.94
Overall Experience: 8.11
B
Britta solo_traveller de
9
Sehr gut mit kleinen Abstrichen
Pros:

Alle waren sehr freundlich und hilfsbereit. Das Zimmer war groß, sehr sauber und hatte eine Minibar. Das Frühstück war phantastisch. Es hat uns so gut gefallen, dass wir am Ende unserer Reise die letzte Nacht wieder dort verbracht haben.

Cons:

Wir hatten einen Tisch im Rooftop Restaurant reserviert. Die Speisekarte ist klein, aber fein. Leider hatten sie weder das Carpaccio, noch Kudufleisch und kein Oryx. Der von uns gewählte Wein war nicht zu haben und vorweg ein Mojito Cocktail ging auch nicht. Es war alles aus. Das zweite Restaurant im Hotel war geschlossen, so dass wir uns bei all unseren Wünschen mit Alternativen zufrieden geben mussten.

2026-06-27 via Nuitee
N
Nkomo family_with_children za
10
Value for money..
Pros:

Exceptional… the infrastructure itself wow..the modern design, AI elevators I’m telling you..the reception.. what a Wellcome..with such warmth and kindness The cleanliness is just on another level.. indeed next to godliness

Cons:

Was just perfect for me

2026-06-26 via Nuitee
T
Tracy family_with_children gb
8
Good stay
Pros:

Nice big comfortable room and breakfast was great, so much choice. Location was great. We could walk out to the most popular sites. Had dinner in the restaurant which was great.

Cons:

We didn’t get the rooms we requested even though we booked it 4months ago. And there was nowhere to sit and play card etc at night. There was a restaurant or bar but nowhere quieter to sit and talk. Pool was not inviting looks like it just for show. Restaurant and conference meeting overlooking the pool.

2026-06-26 via Nuitee
D
D2978XTmarkm Solo travel
10
Roof Top - Service by Margaret
Pros:

Dinner at the roof top was a delightful experience
Margaret was efficient, knowledgeable and super professional
Food was exceptional
Lana, you have a great team !

2026-06-25 via Tripadvisor
G
genevievef416 Friends getaway
10
The Pantry’s excellent service, quality and food.
Pros:

Based right in the city, easy access to Shops. Always a lovely Friday buffet or great food and service from the pantry restaurant. Always received great service from Rosalia, Philip, Layla, Luke and Smiley. They also served me a lovely wine called: Saving the Wild - Cabernet Sauvignon at the pantry. I would highly recommend anyone to grab a lovely wine at the pantry.

2026-06-25 via Tripadvisor
P
Per solo_traveller se
7
Pros:

Bra rum och frukost.

Cons:

In-checkningen tog alldeles för lång tid.

2026-06-24 via Nuitee
D
DavidG5365 NONE
8
I Recommend this hotel
Pros:

Lovely hotel, good quality rooms and food. Helpful staff. Great location at the 15th floor roof top bar and Stratos Restaurant.

2026-06-22 via Tripadvisor
N
netasilishebo Solo travel Windhoek, Khomas Region
10
Buffy
Pros:

I love the Winter Sunsets at Stratos Avani.
A great Service By the Service Ambassador Buffy so caring and attentive to all the guests

2026-06-20 via Tripadvisor
W
Wilma couple nl
7
Prima hotel om te verblijven voor een nacht voordat je safari begint. Restaurants zijn goed.
Pros:

Keurig hotel in de belangrijkse straat van Windhoek. Toch een wat armoedige buurt. Kamergrootte is goed. Badkamer niet goed onderhouden. Badstop werkte niet. kranen in de douche zaten los, niet goed schoongemaakt daardoor vieze, bruine voegen. Verder wel schoon. Kamers zijn outdated. Betaald voor een kamer op de 11e verdieping omdat die een mooi uitzicht zou hebben. Dat uitzicht viel nogal tegen.
In het restaurant beneden kun je heel goed lunchen voor een lage prijs. Vriendelijk personeel. Ook in het dinerrestaurant is keuze in het menu maar niet heel uitgebreid.

Cons:

De omgeving buiten het hotel. Het zou de belangrijkse (winkel)straat zijn maar daar ziet het totaal niet naar uit.
Outdated inrichting van de kamers en gebrek aan onderhoud van de kleinere zaken zoals in de badkamer.

2026-06-20 via Nuitee
A
andreass77 Solo travel Ko Lanta, Krabi Province
10
Amazing roof top restaurant in Windhoek City Center
Pros:

Amazing place. Stunning view over the city. Fantastic food and a very attentive staff. Buffy who served me was friendly and extremely quick.

2026-06-19 via Tripadvisor
W
wcmodise NONE
10
Good Vibes Only.
Pros:

Top notch as always, however just one small issue with staff at the breakfast, if you have a plus one make sure to double check your bookings to avoid questions like, did you pay for the second person etc, it`s embarrassing to say the least. I however raised it with Kavee and the next day she sorted it out with the staff in the kitchen.

2026-06-19 via Tripadvisor
U
U867QHpeteri Solo travel
10
Pantry Excellence
Pros:

I enjoy eating at the pantry. Especially having my morning coffee or tea with a quick samdwhich.
Thanks Ananias, Brain, and Philip and Layla for always checking up on me. Ensuring that the service is smooth.

2026-06-18 via Tripadvisor
S
Simeon couple na
5
room without toilet papers and after requesting for papers was delivered the next day
Pros:

central location and good food

Cons:

old facilities and poor service

2026-06-18 via Nuitee
A
alma solo_traveller ca
10
Wonderful selfcare stay.
Pros:

I liked everything about my stay. My favourite part is the rooftop patio and pool. The breakfast was amazing and had a variety of food to choose from. The location of the hotel is great. I was able to walk everywhere. The staff was very friendly and helpful with arranging transportation to the airport.

2026-06-18 via Nuitee
R
ronaldwR2446XP Solo travel
10
Tax consultant
Pros:

Rosalia, was my waitress. Very excellent lady. I like the pork chops... you are the best at this

2026-06-17 via Tripadvisor
M
Massimo solo_traveller it
5
Non tornerò
Pros:

Nulla

Cons:

Pulizia

2026-06-17 via Nuitee
F
Fabio couple it
8
CONSIGLIATO
Pros:

Hotel internazionale, ottimo come base per visitare la città, con collegamento diretto al vicino centro commerciale. Ideale anche per fare rifornimento prima di partire per un road trip. Camera spaziosa e pulita, buona colazione. Check-in, accoglienza e assistenza di ottimo livello.

Cons:

Purtroppo la piscina era in fase di sistemazione, per cui ci siamo goduti poco il rooftop. In ogni caso è stato possibile accedere temporaneamente per vedere la città dall'alto. Ottima vista

2026-06-16 via Nuitee
L
laylah405 Solo travel
10
The Pantry/receiption
Pros:

Great service, good food, great rooms and good views.

2026-06-14 via Tripadvisor
Y
Y4725EKjorgep Family Lisbon, Lisbon District, Central Portugal
10
Great 👍
Pros:

Great service!
In the cafeteria, close to the reception, warm and quality in everything. Our waitress, Smiley, top!

2026-06-13 via Tripadvisor
E
ErikaMarzano Business Bonn, North Rhine-Westphalia
10
Exceptional stay in Windhoek – highly recommended!
Pros:

I had a wonderful stay at Avani Windhoek Hotel & Casino and honestly couldn’t have asked for a better experience.

The hotel is perfectly located in the heart of Windhoek, making it easy to explore the city while also offering a comfortable and relaxing atmosphere. My room was spacious, modern, impeccably clean, and equipped with everything I needed. The bed was extremely comfortable, and I especially appreciated the beautiful views over the city.

The facilities were excellent. The rooftop area is a real highlight, offering stunning panoramic views of Windhoek and a great place to unwind after a busy day. The hotel amenities were all well maintained and contributed to a very pleasant stay.

The food was outstanding throughout my visit. Both restaurants offered delicious meals with a wide variety of options, and the service was consistently friendly and professional. The breakfast buffet deserves special mention: an impressive selection of fresh fruits, pastries, hot dishes, made-to-order options, and excellent coffee. It was easily one of the best hotel breakfasts I’ve had in a long time.

What truly made the experience stand out was the staff. Every member of the team was welcoming, attentive, and genuinely eager to help, making me feel at home from the moment I arrived.

Whether you’re visiting Windhoek for business or leisure, I can wholeheartedly recommend Avani Windhoek Hotel & Casino. A perfect combination of comfort, excellent service, great food, and fantastic facilities. I would happily stay here again.

2026-06-11 via Tripadvisor