Hyatt Regency Birmingham

Hotels
•
Hyatt Regency
8.4 (7182 reviews)
2 Bridge Street , Birmingham , gb

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Good food
Spa facilities
Cons:
Old bathroom fixtures
Cleanliness issues

Categories

Cleanliness
7.54
There were some stains mentioned on the sofa and cleanliness issues with the coffee spoons.
Service
9.01
Most reviews highlighted friendly and helpful staff, with specific praise for a receptionist.
Location
8.55
The hotel is described as very central, which is a strong point from several reviews.
Room Quality
8
Rooms are generally described positively, but one review noted the bathroom was outdated.
Amenities
8.53
Positive sentiments about gym and spa facilities available post-checkout.
Value for Money
7.99
Overall good for the price, but some felt the experience didn’t meet the high cost.
Food and Beverage
9.04
Delicious food and excellent service noted at the restaurant.
Overall Experience
8.51
Overall positive experiences reported, especially for special occasions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 01:17

Property Description

Luxurious Health Spa and Gym Facilities

Indulge in luxury at the modern 4-star Hyatt Regency Birmingham with its 16-meter swimming pool, whirlpool, steam room, and sauna. Stay fit with state-of-the-art gym equipment and Matrix fitness gear.

Elegant Rooms with City Views

Relax in large, elegant rooms featuring floor-to-ceiling windows offering stunning city views. Enjoy amenities such as free WIFI, satellite TV with movie channels, and a spacious work area.

Fine Dining and Entertainment

Savor exquisite cuisine at the Aria Restaurant under a glass-roofed atrium or unwind at the Gentleman & Scholar Pub with a variety of bar snacks and cocktails. Club room guests can enjoy exclusive access to the Regency Club Lounge.

Experience luxury and convenience at the Hyatt Regency Birmingham, your gateway to Birmingham’s vibrant center.

Important information:

Children under the age of 12 are not permitted to use the hotel’s leisure facilities, including the swimming pool, steam room, sauna, and whirlpool.

From Friday to Sunday, the swimming pool is restricted to adults only. Monday through Thursday, children 12 and above can use the hotel’s swimming pool, but they must be accompanied by an adult aged 18 or over.

From 1 August to 31 August only, children 12 and above can use the hotel’s leisure facilities, including the swimming pool, steam room, sauna, and whirlpool.

Children under 16 are not allowed to use the hotel’s gym.

Children 12 and above can use the hotel’s swimming pool, but they must be accompanied by an adult 18 or over.

A maximum of 2 children can accompany one adult.

Please note that our pool depth is 5.5 feet, and no shallow end exists.

If guests require special occasion decorations, please contact our Hotel team at +44 121 643 1234 or birmingham.regency@hyatt.com.

Please note that bedrooms decorated by guests (including any confetti) will carry a professional cleaning services charge of GBP 250.00 per bedroom per stay. Confetti is not permitted throughout the hotel.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BHX

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children up to and including 12 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs GBP 27 per day.

Location

Guest Reviews

8.4
Based on 7182 reviews
Cleanliness: 7.54
Service: 9.01
Location: 8.55
Room Quality: 8
Amenities: 8.53
Value for Money: 7.99
Food and Beverage: 9.04
Overall Experience: 8.51
J
Jackie • family_with_children • gb
9
Pros:

The lounge was great such a good selection and topped up.

Cons:

The swimming pool didn't open until 9am i would have preferred 8am

2026-03-07 • via Nuitee
B
Bett • couple • gb
10
2026-03-06 • via Nuitee
L
Lesley • couple • gb
8
All in all a great stay apart from the breakfast
Pros:

Clean with friendly staff

Cons:

The breakfast wasn’t to great only ended up having toast which I think was a costly breakfast at £24 per head

2026-03-05 • via Nuitee
P
PETER • couple • gb
9
Excellent hotel but pool temperature too low
Pros:

Comfortable, clean with spa facilities. Excellent breakfast.

Cons:

Pool was too cold

2026-03-05 • via Nuitee
R
Rebecca • couple • gb
9
2026-03-05 • via Nuitee
B
Badar • couple • gb
9
2026-03-05 • via Nuitee
R
Runlai • solo_traveller • gb
9
2026-03-05 • via Nuitee
P
Peter • solo_traveller • at
6
Okay
Pros:

Die Lage

Cons:

Abgewohnt & sehr teuer

2026-03-05 • via Nuitee
J
Jamilia • couple • gb
10
2026-03-05 • via Nuitee
M
Mandy • extended_group • gb
10
2026-03-04 • via Nuitee
D
Debbie • couple • gb
9
2026-03-04 • via Nuitee
S
Shorter • couple • gb
9
very pleasant
Pros:

Clean with very welcoming staff..centrally located nice ambience

Cons:

Bathrooms could benefit from a refresh and install shiwers

2026-03-04 • via Nuitee
M
Mark • solo_traveller • gb
10
2026-03-03 • via Nuitee
A
Asif • family_with_children • gb
5
Pros:

Room was spacious. Spa was very good and not busy so was able to use this a few times without any issue.

Cons:

Although there were parking spaces outside the hotel, you still had to pay (£27) and that did not guarantee you a space if you left the hotel which I dod multiple times so found myself waiting for a slot to free up before parking.
There was also an electric power outage for around 2 hours in the hotel which was bizarre. Had to wait in the lobby area and was not ideal at all.

2026-03-03 • via Nuitee
J
John • extended_group • gb
8
Pros:

Loved the hotel and the location of the place with a great view over the Canal and city, the swimming pool and spa were great

Cons:

There was a power cut on site when we got in at night, and we had to climb the stairs to the 15th floor, only to find a Torch against the wall behind the TV, which I found strange. Are the power cuts a common thing!!

2026-03-03 • via Nuitee
J
Justin • solo_traveller • gb
8
Probably one of the best hotels in Birmingham, solid and dependable with lovely staff
Pros:

Great facilities and good breakfast

Cons:

The bar feels like an atmosphereless motorway service station

2026-03-03 • via Nuitee
L
Lloyd • extended_group • gb
8
2026-03-03 • via Nuitee
A
Aaron • couple • gb
10
Stayed for my girlfriends 18th, really enjoyed.
Pros:

Really lovely facilities👍

Cons:

N/A

2026-03-03 • via Nuitee
G
graeme • solo_traveller • gb
4
Pros:

Location good, cannot believe this is regarded one of the best hotels in Birmingham.

Cons:

Breakfast was poor. Eggs cold, took ages to clean our table - omelette overcooked. We didn’t even bother going back the following day for breakfast even though we had already paid for it.
Power cut while there which was in the evening around 8pm for 2x hours- no announcement, no compensation, no apology!

2026-03-03 • via Nuitee
M
Martin • couple • ie
10
2026-03-03 • via Nuitee