Hyatt Regency Birmingham

Hotels
Hyatt Regency
8.4 (7829 reviews)
2 Bridge Street , Birmingham , gb

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Good food
Spa facilities
Cons:
Old bathroom fixtures
Cleanliness issues

Categories

Cleanliness
7.54
There were some stains mentioned on the sofa and cleanliness issues with the coffee spoons.
Service
9.01
Most reviews highlighted friendly and helpful staff, with specific praise for a receptionist.
Location
8.55
The hotel is described as very central, which is a strong point from several reviews.
Room Quality
8
Rooms are generally described positively, but one review noted the bathroom was outdated.
Amenities
8.53
Positive sentiments about gym and spa facilities available post-checkout.
Value for Money
7.99
Overall good for the price, but some felt the experience didn’t meet the high cost.
Food and Beverage
9.04
Delicious food and excellent service noted at the restaurant.
Overall Experience
8.51
Overall positive experiences reported, especially for special occasions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 01:17

Property Description

Luxurious Health Spa and Gym Facilities

Indulge in luxury at the modern 4-star Hyatt Regency Birmingham with its 16-meter swimming pool, whirlpool, steam room, and sauna. Stay fit with state-of-the-art gym equipment and Matrix fitness gear.

Elegant Rooms with City Views

Relax in large, elegant rooms featuring floor-to-ceiling windows offering stunning city views. Enjoy amenities such as free WIFI, satellite TV with movie channels, and a spacious work area.

Fine Dining and Entertainment

Savor exquisite cuisine at the Aria Restaurant under a glass-roofed atrium or unwind at the Gentleman & Scholar Pub with a variety of bar snacks and cocktails. Club room guests can enjoy exclusive access to the Regency Club Lounge.

Experience luxury and convenience at the Hyatt Regency Birmingham, your gateway to Birmingham’s vibrant center.

Important information:

Children under the age of 12 are not permitted to use the hotel’s leisure facilities, including the swimming pool, steam room, sauna, and whirlpool.

From Friday to Sunday, the swimming pool is restricted to adults only. Monday through Thursday, children 12 and above can use the hotel’s swimming pool, but they must be accompanied by an adult aged 18 or over.

From 1 August to 31 August only, children 12 and above can use the hotel’s leisure facilities, including the swimming pool, steam room, sauna, and whirlpool.

Children under 16 are not allowed to use the hotel’s gym.

Children 12 and above can use the hotel’s swimming pool, but they must be accompanied by an adult 18 or over.

A maximum of 2 children can accompany one adult.

Please note that our pool depth is 5.5 feet, and no shallow end exists.

If guests require special occasion decorations, please contact our Hotel team at +44 121 643 1234 or birmingham.regency@hyatt.com.

Please note that bedrooms decorated by guests (including any confetti) will carry a professional cleaning services charge of GBP 250.00 per bedroom per stay. Confetti is not permitted throughout the hotel.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BHX

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children up to and including 12 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs GBP 27 per day.

Location

Guest Reviews

8.4
Based on 7829 reviews
Cleanliness: 7.54
Service: 9.01
Location: 8.55
Room Quality: 8
Amenities: 8.53
Value for Money: 7.99
Food and Beverage: 9.04
Overall Experience: 8.51
J
Jacqueline family_with_children gb
9
I would stay there again
2026-07-04 via Nuitee
A
Ahmad extended_group gb
8
Very comfortable, nice food, friendly staff and great location.
Pros:

Fantastic food service, friendly staff and great location.

Cons:

A minor point- a few showers were broken in the changing rooms and also the main pool area (unable to change the water temperature). A let down considering the quality of the rest of the spa area.

2026-07-04 via Nuitee
D
Divine couple gb
6
2026-07-04 via Nuitee
G
Gayle couple gb
9
Great, comfortable stay in a perfect location.
Pros:

Great location and facilities. Room was clean and comfortable, brilliant swimming pool and leisure facilities.

2026-07-03 via Nuitee
P
Pratt solo_traveller us
9
Pros:

Front desk. Cleanliness

Cons:

Elevator issues. Spa average.

2026-07-03 via Nuitee
M
Mark family_with_children hk
9
2026-07-03 via Nuitee
S
s solo_traveller gb
10
A Good relaxed Stay
Pros:

I like this Hotel because it of descent quality at a reasonable price. In a good location for my needs. I use the Spa, A good relaxing couple of days

2026-07-03 via Nuitee
M
morprasert couple se
9
2026-07-03 via Nuitee
C
Charlotte couple gb
7
It was ok- lots that could be improved including a decent mattress and faster check in
Cons:

Check in took 40 minutes- probably the slowest check in ever. Th showers in the room are really low. I am only 5ft 4 and difficult to wash hair. Also the lights next to the bed didn’t work so had to get out of bed to turn off. Beds weee large but old and lumpy

2026-07-02 via Nuitee
K
Keith solo_traveller gb
6
Mostly Pleasant
Pros:

The beds were very comfy and I slept very well, I liked the bread selection and hot food at breakfast and fruit and yoghurt selection

Cons:

I called for a robe to be delivered to my room as there wasn’t one and I wanted to use the spa and half an hour went by and no one came so I called reception only to be told that whoever I had spoken to hadn’t put the request in for the robe and it wasn’t coming. I expressed that I was wishing to use the spa and this was wasting my spa time and how quickly could they deliver a robe - the member of staff told me they didn’t know how long as they were busy and I was best going to the spa to get one myself.. I wasn’t very impressed with that. I thought the fact that they couldn’t make cappuccino at breakfast was disappointing. I also thought the spa could’ve been better also it is quite stuffy in there and could do with being more airy. I found the staff slightly unsure and disorganised maybe more training is needed. I have stayed at many hyatts before and although the staff were kind I found they didn’t go the extra mile I felt a bit of a nuisance and inconvenience

2026-07-02 via Nuitee
D
Daiva extended_group gb
9
2026-07-02 via Nuitee
D
Dylan couple gb
9
2026-07-02 via Nuitee
M
Marshall couple gb
10
My experience here has been excellent. I cannot fault this hotel nor the staff.
Pros:

The reception staff, security, bar staff, restaurant staff and all remaining staff worked beyond a professional standard. I highly recommend the Spa facility. The food here is incredible. A lot of Vegetarian, Vegan and even Halal options on the menus.

Cons:

Parking can be a struggle. However there are multiple parking facilities located externally, away from the hotel, no more than a 5 minute walk.

2026-07-01 via Nuitee
C
Cassia extended_group gb
9
2026-07-01 via Nuitee
L
Lenice couple gb
5
Done the job
Pros:

Very nice friendly staff and beautiful hotel . Bed was like a dream restaurant was gorgeous, very expensive breakfast and wasn’t the best I’ve had especially for £20. Nice little bar area out back.

Cons:

Lot of dust and dirt in the bedroom. Spa was ok but jacoozi is terrible and small. Few jets on there but they are at the bottom of the jacoozi and it was cold, so if you want them to blast on your shoulder blades .. that’s not happening . They have a cold plunge which would have been amazing after the steam room and sauna however was not cold, so that was a shame . Not BIG problems if your not that fussed about the little things but our stay was for a moms night away where we just wanted to be clean calm and quiet . Other than that it was ok.

2026-07-01 via Nuitee
L
Lois couple gb
5
2026-07-01 via Nuitee
S
Shahid Ismail solo_traveller pk
9
2026-06-29 via Nuitee
S
Sophia solo_traveller gb
9
Pros:

Staff was professional and they were very helpful and caring people

2026-06-29 via Nuitee
P
Prince solo_traveller gb
2
2026-06-29 via Nuitee
M
Mark solo_traveller gb
1
2026-06-29 via Nuitee