Hyatt Regency Birmingham

Hotels
•
Hyatt Regency
8.4 (7182 reviews)
2 Bridge Street , Birmingham , gb

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Good food
Spa facilities
Cons:
Old bathroom fixtures
Cleanliness issues

Categories

Cleanliness
7.54
There were some stains mentioned on the sofa and cleanliness issues with the coffee spoons.
Service
9.01
Most reviews highlighted friendly and helpful staff, with specific praise for a receptionist.
Location
8.55
The hotel is described as very central, which is a strong point from several reviews.
Room Quality
8
Rooms are generally described positively, but one review noted the bathroom was outdated.
Amenities
8.53
Positive sentiments about gym and spa facilities available post-checkout.
Value for Money
7.99
Overall good for the price, but some felt the experience didn’t meet the high cost.
Food and Beverage
9.04
Delicious food and excellent service noted at the restaurant.
Overall Experience
8.51
Overall positive experiences reported, especially for special occasions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 01:17

Property Description

Luxurious Health Spa and Gym Facilities

Indulge in luxury at the modern 4-star Hyatt Regency Birmingham with its 16-meter swimming pool, whirlpool, steam room, and sauna. Stay fit with state-of-the-art gym equipment and Matrix fitness gear.

Elegant Rooms with City Views

Relax in large, elegant rooms featuring floor-to-ceiling windows offering stunning city views. Enjoy amenities such as free WIFI, satellite TV with movie channels, and a spacious work area.

Fine Dining and Entertainment

Savor exquisite cuisine at the Aria Restaurant under a glass-roofed atrium or unwind at the Gentleman & Scholar Pub with a variety of bar snacks and cocktails. Club room guests can enjoy exclusive access to the Regency Club Lounge.

Experience luxury and convenience at the Hyatt Regency Birmingham, your gateway to Birmingham’s vibrant center.

Important information:

Children under the age of 12 are not permitted to use the hotel’s leisure facilities, including the swimming pool, steam room, sauna, and whirlpool.

From Friday to Sunday, the swimming pool is restricted to adults only. Monday through Thursday, children 12 and above can use the hotel’s swimming pool, but they must be accompanied by an adult aged 18 or over.

From 1 August to 31 August only, children 12 and above can use the hotel’s leisure facilities, including the swimming pool, steam room, sauna, and whirlpool.

Children under 16 are not allowed to use the hotel’s gym.

Children 12 and above can use the hotel’s swimming pool, but they must be accompanied by an adult 18 or over.

A maximum of 2 children can accompany one adult.

Please note that our pool depth is 5.5 feet, and no shallow end exists.

If guests require special occasion decorations, please contact our Hotel team at +44 121 643 1234 or birmingham.regency@hyatt.com.

Please note that bedrooms decorated by guests (including any confetti) will carry a professional cleaning services charge of GBP 250.00 per bedroom per stay. Confetti is not permitted throughout the hotel.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BHX

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children up to and including 12 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs GBP 27 per day.

Location

Guest Reviews

8.4
Based on 7182 reviews
Cleanliness: 7.54
Service: 9.01
Location: 8.55
Room Quality: 8
Amenities: 8.53
Value for Money: 7.99
Food and Beverage: 9.04
Overall Experience: 8.51
V
Vic Rhea • couple • ie
10
2026-04-04 • via Nuitee
W
Wai Na • family_with_children • hk
9
2026-04-04 • via Nuitee
C
chrisaG9903QG • Business
8
Nothing wrong with it, but at the same nothing special for the price.
Pros:

Bit pricey, but it is very convenient for the city and tram. Nice pool and spa, one or two areas in need of a bit of a clean/maintenance, but nothing to put you off staying, and overall, pretty decent. Staff were friendly and helpful during my limited interactions with them. Room and bathroom were fine, a bit on the warm side, but fine... apart from the lack of cold water. Both taps seemed to be hot, and this also meant there was no temperature control in the shower. The main drawback however is that it does feel slightly dated, like a lot of American hotels do, maybe it's deliberate as an American chain, but I feel it would benefit from a bit of modernising and updating. I stayed in April, but it's the kind of place I imagine wouldn't have air con, or if it did, it wouldn't be very effective in the height of summer.

2026-04-03 • via Tripadvisor
V
Valentina • couple • ee
8
2026-04-03 • via Nuitee
A
Anne • couple • ie
10
Location and ambiance
Pros:

The location of the hotel is fab and I love the luxurious ambiance of it . The staff are very attentive and want to ensure you have a great experience . Milan who served our table at breakfast was exceptional

Cons:

Nothing the hotel was very busy when we were there so the device was excellent considering the hotel was at full capacity

2026-04-02 • via Nuitee
A
Alison • family_with_children • gb
8
2026-04-02 • via Nuitee
S
Surekha Baptista • family_with_children • ao
8
2026-04-02 • via Nuitee
H
Harjinder • family_with_children • gb
8
Easter break
Pros:

Great location. Very friendly concierge

Cons:

We arrived at property before 3pm. Asked if any rooms were ready to checkin eaely as my grandson was poorly.
Very unhelpful receptionist who first states we were early then said all rooms would be vacant at 3pm!
I informed her i'd stayed at Hyatt number of occassions and that was not accurate. At 2.55 she said we could leave bags with concierge!!

2026-04-01 • via Nuitee
A
Alisha • family_with_children • gb
8
2026-04-01 • via Nuitee
J
Joseph • extended_group • gb
8
Excellent stay overall, i would recommend.
Pros:

Delicious freshly cooked breakfast
Good clean spa facilities
Wonderful, very helpful staff
lovely decor

Cons:

it was all good

2026-04-01 • via Nuitee
M
Matthew • family_with_children • gb
10
Pros:

Room was lovely, amenities were brilliant. Lovely place to stay

Cons:

Nothing

2026-03-31 • via Nuitee
J
Jonathan • couple • gb
5
Amazing views from the high floors and wonderful staff. Just don’t expect much beyond the lobby area and it’s fine. I pr
Pros:

The property wasn’t far from the train station and easy enough to find. Very opulent when you walk in giving vibes of a very expensive and posh hotel. The view from the room was fantastic and the staff were amazing, very friendly and professional.

Cons:

Up to the rooms and it was just very standard hotel, does not match the opulence from the lobby and does not match the price point for staying there. Our first room was clean but very smelly but the staff were great and changed us to another room straight away. Again the new room was very clean just below what I expected for the price I paid.

2026-03-31 • via Nuitee
E
Elod • solo_traveller • gb
10
2026-03-31 • via Nuitee
K
Kamille • solo_traveller • gb
8
2026-03-31 • via Nuitee
S
Sarah • extended_group • gb
9
Pros:

Location was perfect, service always amazing, food great. comfortable.

Cons:

Bar is always too busy and not enough staff

2026-03-30 • via Nuitee
D
Devon • family_with_children • gb
8
2026-03-30 • via Nuitee
J
Jenna • couple • gb
10
2026-03-30 • via Nuitee
M
Mike • couple • gb
6
Pros:

Location is fantastic

Cons:

The room is definitely not worth the money! Although the room is comfortable and clean, it is not worth £265 for the night. It should be that price including dinner and breakfast.

2026-03-30 • via Nuitee
J
JonathanSanderson • solo_traveller • gb
10
2026-03-30 • via Nuitee
D
Danielle • solo_traveller • gb
10
2026-03-30 • via Nuitee