Novotel Birmingham Centre

Hotels
•
Novotel
8 (5360 reviews)
70 Broad Street , Birmingham , gb

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cleanliness
Comfortable bed
Cons:
Dated rooms
Noise issues
Limited gluten-free breakfast options

Categories

Cleanliness
7.5
While many reviews mentioned the room was clean, there were comments about needing maintenance, like shower sealant replacements.
Service
9
Multiple reviews highlighted friendly and accommodating staff, enhancing the overall service experience.
Location
8.5
Guests frequently praised the prime location, especially for nightlife and central access.
Room Quality
7
Several reviews mentioned dated rooms and issues like bed configurations, indicating room quality is in need of improvement.
Amenities
8
Amenities offered were generally acceptable, however, some inconsistencies were noted, like missing bath mats.
Value for Money
8
The pricing was deemed high relative to room quality and amenities, affecting perceived value.
Food and Beverage
8
The breakfast options received positive feedback, but some dietary specificities were poorly addressed.
Overall Experience
8
The majority of stays were positive, with minor complaints balancing out the good comments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-24 22:16

Property Description

Modern Fitness Centre and Luxury Accommodation
Novotel Birmingham Centre boasts a modern fitness centre and spacious 4-star bedrooms with luxury bathrooms and flat-screen TVs. Guests can enjoy internet access and minibars in each room, ensuring a comfortable stay.

Dining Excellence and 24-Hour Service
Experience international cuisine at Elements Restaurant or unwind with a drink at the sleek bar offering a variety of beverages and light snacks. With 24-hour room service, guests can indulge in delicious meals at any time.

Convenient Location and Leisure Facilities
Conveniently located on Broad Street, the hotel is within walking distance of popular attractions like Symphony Hall and the Bullring Shopping Centre. Additionally, guests can take advantage of the 24-hour front desk, on-site parking, gym, and sauna for a well-rounded stay.

Book now for an unforgettable experience at Novotel Birmingham City Centre!

Important information:

Please note parking is on a first-come, first-served basis and cannot be reserved.

Minors under 18 must be accompanied by parents or legal representatives. Third person named by parents must present their written authorization (certified signature).

Please note that the card used to make the bookings has to be present upon check-in.

When booking more than 7 rooms, different policies and additional supplements may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BHX

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 18 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8
Based on 5360 reviews
Cleanliness: 7.5
Service: 9
Location: 8.5
Room Quality: 7
Amenities: 8
Value for Money: 8
Food and Beverage: 8
Overall Experience: 8
R
Ryan • couple • gb
10
2026-03-14 • via Nuitee
M
Morolake • solo_traveller • ae
7
2026-03-14 • via Nuitee
A
Abdikadir • couple • no
10
2026-03-13 • via Nuitee
B
Barbara • family_with_children • pl
9
Pros:

Wielkość pokoju, wygodne łóżko

Cons:

Krótki kabel od suszarki, chłodna kołdra

2026-03-13 • via Nuitee
L
Lyndsey • couple • gb
8
2026-03-13 • via Nuitee
N
Nic • solo_traveller • gb
8
Ideal for my needs.
Pros:

Coffee pod machine, sofa, bath/shower room, easy check in and out, check in and out , location

Cons:

Not keen on small slightly drab toilet room, with a bright light that things your eyes if getting up for loo in middle of the night

2026-03-11 • via Nuitee
M
Mark • family_with_children • gb
7
Expensive car parking let it down
Pros:

Staff were really great, location was good also.

Cons:

It cost me almost £40 for 2 nights of parking in the hotel's own carpark.

This wasn't really communicated until a few days before my stay, and it's limited spaces on a first come first serve basis.

This really let it down for me.

2026-03-11 • via Nuitee
J
Jess • couple • gb
5
Unfortunate power cut was disappointing and subsequently ruined our evenings plans
Pros:

Location, friendly staff, comfy beds

Cons:

Dirty carpets, tired room furnishings, water pressure poor

2026-03-11 • via Nuitee
C
cristoph2010 • Solo travel
8
Excellent location, a bit noisy, and inconsistent reception
Pros:

I arrived early in the morning and understood that a room was not yet available. I was happy to leave my bag at the reception (behind a door) while I checked out the city. When I returned to the hotel at 1:30 pm, I asked if it was time to check in and a receptionist told me it was at 3 pm. No problem, I thought, and I would just do some work on my laptop in the lobby. Then I saw 3 small groups checking in with the same receptionist. I waited until she was gone and another receptionist took over. I went to this other receptionist and asked if it was time to check in. This was at 2 pm. He said yes. I understand that rooms have to be cleaned before the next guest arrives. This seemed to be a double standard to me. The room looked clean and was spacious. The hotel's location was great, as it was within a 20-minute walk to most attractions. I liked the complimentary drink voucher for each day you didn't want room service. The breakfast selection was fine. Friday and Saturday evenings were a bit noisy. I could hear screaming from the street from the pub crawlers at midnight and someone dumping bottles into the dumpster at 3 am. The gym room was well equipped with kettle bells, dumb bells, a rowing machine, 3 treadmills, and a cable machine.

2026-03-10 • via Tripadvisor
J
jessi870 • Family • Solihull, West Midlands, England
8
saved by the boss!
Pros:

Myself and my family went to Novotel for Afternoon Tea as it was a good deal. The food and drinks were lovely but the services started off very slow. We waited over 30 minutes for tea's and coffee but then the waiter's manager/more experienced member of staff stepped in and assisted to ensure the service was excellent. Overall the restaurant area was excellently decorated and after initial thoughts everything was great.

2026-03-10 • via Tripadvisor
T
Trevor • solo_traveller • gb
6
2026-03-10 • via Nuitee
1
174sherriec • Family
10
Novotel afternoon tea
Pros:

Novotel in Broad Street. The afternoon tea was lovely, we had to take some home as we couldn't eat it all. The service and staff were amazing, couldn't do enough.

2026-03-09 • via Tripadvisor
A
Andrew • solo_traveller • gb
8
Pros:

Room good. Breakfast very good. Location very good.

Cons:

Not the hotel's fault but there was disturbance from what sounded like cars racing on the roads outside late at night.

2026-03-09 • via Nuitee
I
Iivonen • family_with_children • fi
7
2026-03-09 • via Nuitee
C
carolinewH2326RL • Friends getaway
2
Not a 4 star hotel at all
Pros:

Staff not friendly. Service is in fact without a smile. It felt like i was bothering the receptionist when i check in on 7/3/26 at around 2:30pm. This lady was not welcoming. Then rooms didnt have but 2 towels, had to call to get a second one for my sister!, reception too busy to pick up. It might be worth saying on your website that there are not lifts from parking level to hotel level, this was difficult while pregnant. The sign is not visible before you enter. This is not a 4 star hotel. Operates below 3. Ive stayed in cleaner, better operated premier inns.

2026-03-08 • via Tripadvisor
K
Katherine • couple • gg
5
2026-03-07 • via Nuitee
S
Sarah-Jane • solo_traveller • gb
7
Good location and breakfast, needs a bit of an update.
Pros:

Great location. Really good breakfast. Parking onsite which isn’t too hideously expensive.

Cons:

Carpets very worn and stained. Bathroom and loo need a refresh - looking very tired.

2026-03-07 • via Nuitee
V
Viv • couple • gb
8
Enjoyable stay had, good location for all our needs.
Pros:

Have stayed at this hotel before and have always been pleased with service and particularly location. Comfortable bed. Good bar and restaurant.

Cons:

Housekeeping forgot towels in room but this was rectified. Could be more teabags/coffee/milk supplied.

2026-03-06 • via Nuitee
S
Susan • solo_traveller • gb
10
A nice friendly & quiet hotel
Pros:

Very convenient for the venue I was going to

Cons:

N/A

2026-03-06 • via Nuitee
L
laura • family_with_children • gb
10
Lovely bar and food
Pros:

Nice selection of breakfast. Nice staff

Cons:

The dressing gown could have been clean.did let the staff know

2026-03-04 • via Nuitee