Novotel Birmingham Centre

Hotels
Novotel
8 (5609 reviews)
70 Broad Street , Birmingham , gb

Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cleanliness
Comfortable bed
Cons:
Dated rooms
Noise issues
Limited gluten-free breakfast options

Categories

Cleanliness
7.5
While many reviews mentioned the room was clean, there were comments about needing maintenance, like shower sealant replacements.
Service
9
Multiple reviews highlighted friendly and accommodating staff, enhancing the overall service experience.
Location
8.5
Guests frequently praised the prime location, especially for nightlife and central access.
Room Quality
7
Several reviews mentioned dated rooms and issues like bed configurations, indicating room quality is in need of improvement.
Amenities
8
Amenities offered were generally acceptable, however, some inconsistencies were noted, like missing bath mats.
Value for Money
8
The pricing was deemed high relative to room quality and amenities, affecting perceived value.
Food and Beverage
8
The breakfast options received positive feedback, but some dietary specificities were poorly addressed.
Overall Experience
8
The majority of stays were positive, with minor complaints balancing out the good comments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-24 22:16

Property Description

Modern Fitness Centre and Luxury Accommodation
Novotel Birmingham Centre boasts a modern fitness centre and spacious 4-star bedrooms with luxury bathrooms and flat-screen TVs. Guests can enjoy internet access and minibars in each room, ensuring a comfortable stay.

Dining Excellence and 24-Hour Service
Experience international cuisine at Elements Restaurant or unwind with a drink at the sleek bar offering a variety of beverages and light snacks. With 24-hour room service, guests can indulge in delicious meals at any time.

Convenient Location and Leisure Facilities
Conveniently located on Broad Street, the hotel is within walking distance of popular attractions like Symphony Hall and the Bullring Shopping Centre. Additionally, guests can take advantage of the 24-hour front desk, on-site parking, gym, and sauna for a well-rounded stay.

Book now for an unforgettable experience at Novotel Birmingham City Centre!

Important information:

Please note parking is on a first-come, first-served basis and cannot be reserved.

Minors under 18 must be accompanied by parents or legal representatives. Third person named by parents must present their written authorization (certified signature).

Please note that the card used to make the bookings has to be present upon check-in.

When booking more than 7 rooms, different policies and additional supplements may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BHX

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 18 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8
Based on 5609 reviews
Cleanliness: 7.5
Service: 9
Location: 8.5
Room Quality: 7
Amenities: 8
Value for Money: 8
Food and Beverage: 8
Overall Experience: 8
R
Rose solo_traveller gb
9
Pros:

Position friendly staff good bed very clean good food

Cons:

Nothing

2026-05-16 via Nuitee
H
Harvey couple gb
9
2026-05-16 via Nuitee
C
Christina solo_traveller de
8
2026-05-16 via Nuitee
M
MrsKesson family_with_children gb
10
Pros:

Handy for Utilita

2026-05-16 via Nuitee
J
Jem solo_traveller gb
9
2026-05-16 via Nuitee
B
Bakai solo_traveller gb
10
Pros:

Close to town centre. Surrounded with shops. Friendly staff

Cons:

No sink in the toilet..

2026-05-16 via Nuitee
M
Mark solo_traveller gb
8
2026-05-16 via Nuitee
A
Anil couple gb
10
2026-05-15 via Nuitee
A
Anna couple gb
6
Would stay again but only if I can get room with proper bathroom
Pros:

Location.
How close it was to the train station and arena.
Reception and dining room, nice and clean.
Slippers and little goody bags in the bathroom were nice touch

Cons:

Layout of the room.
Toilet in separated room from the bathroom , no sink or bin in the toilet, after using the toilet you have to go to different room your wash you hands. light in the room was very poor.

2026-05-15 via Nuitee
M
Michael solo_traveller gb
8
2026-05-15 via Nuitee
R
Richard family_with_children gb
6
Great location and staff, but needs money spending on it
Pros:

Staff and reception area was great.

Cons:

The rooms are tired and outdated. They are in desperate need of redecorating. And the walls are paper thin. You could hear every word of the room next to us. When there was breakfast in the trays it was nice.

2026-05-15 via Nuitee
A
Alan couple gb
6
2026-05-15 via Nuitee
D
Daniel solo_traveller gb
10
Wonderful stay
Pros:

Great staff, great room and great room service.

Cons:

Couldn't tell you!

2026-05-15 via Nuitee
P
Penny solo_traveller gb
10
Kind, helpful staff. Top quality food in clean welcoming
Pros:

Very helpful and kind staff. We went to Novotel for my daughter's birthday, and they made her feel so special by putting balloons and a bowl of sweeties in our family room. Thank you.
We also loved the superb food from the restaurant in the evening and breakfast. Our favourite was the pancake machine! The service from all staff made us feel so welcome and the time so special. The cleaners in the morning were cheery and helpful too. They do an amazing job. Everything was spotless.

2026-05-14 via Nuitee
I
Ian solo_traveller gb
7
Convenient location. Clean and tidy. Good reception service.
Pros:

Good location. Nice room.

Cons:

Breakfast was limited.

2026-05-14 via Nuitee
I
imogen solo_traveller gb
5
Pros:

Friendly staff at checkin
Nice to have option of gym but a small one
Good breakfast with fresh fruit

Cons:

Noisy at night
Separate toilet and bathroom
Difficult to change temperature of room

2026-05-14 via Nuitee
P
Peter solo_traveller gb
8
Pros:

Close to the ICC.

2026-05-14 via Nuitee
L
Lee solo_traveller gb
8
2026-05-14 via Nuitee
T
Tim Webb solo_traveller gb
9
Good, served my needs well
Pros:

Excellent breakfast. Nothing to grumble about!

Cons:

I had a meal in the evening. The table was very poorly lit. The Salmon just acceptable- tended to overcooked - any vegetables lost in a rather hot sauce - was that Amoy sweet and sour behind it.

2026-05-14 via Nuitee
A
AndyMain solo_traveller gb
10
Fantastic stay
Pros:

Everything

2026-05-14 via Nuitee