Novotel Birmingham Centre

Hotels
•
Novotel
8 (6025 reviews)
70 Broad Street , Birmingham , GB
+44 121 619 9002

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cleanliness
Comfortable bed
Cons:
Dated rooms
Noise issues
Limited gluten-free breakfast options

Categories

Cleanliness
7.5
While many reviews mentioned the room was clean, there were comments about needing maintenance, like shower sealant replacements.
Service
9
Multiple reviews highlighted friendly and accommodating staff, enhancing the overall service experience.
Location
8.5
Guests frequently praised the prime location, especially for nightlife and central access.
Room Quality
7
Several reviews mentioned dated rooms and issues like bed configurations, indicating room quality is in need of improvement.
Amenities
8
Amenities offered were generally acceptable, however, some inconsistencies were noted, like missing bath mats.
Value for Money
8
The pricing was deemed high relative to room quality and amenities, affecting perceived value.
Food and Beverage
8
The breakfast options received positive feedback, but some dietary specificities were poorly addressed.
Overall Experience
8
The majority of stays were positive, with minor complaints balancing out the good comments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-24 22:16

Property Description

Modern Fitness Centre and Luxury Accommodation
Novotel Birmingham Centre boasts a modern fitness centre and spacious 4-star bedrooms with luxury bathrooms and flat-screen TVs. Guests can enjoy internet access and minibars in each room, ensuring a comfortable stay.

Dining Excellence and 24-Hour Service
Experience international cuisine at Elements Restaurant or unwind with a drink at the sleek bar offering a variety of beverages and light snacks. With 24-hour room service, guests can indulge in delicious meals at any time.

Convenient Location and Leisure Facilities
Conveniently located on Broad Street, the hotel is within walking distance of popular attractions like Symphony Hall and the Bullring Shopping Centre. Additionally, guests can take advantage of the 24-hour front desk, on-site parking, gym, and sauna for a well-rounded stay.

Book now for an unforgettable experience at Novotel Birmingham City Centre!

Important information:

Please note parking is on a first-come, first-served basis and cannot be reserved.

Minors under 18 must be accompanied by parents or legal representatives. Third person named by parents must present their written authorization (certified signature).

Please note that the card used to make the bookings has to be present upon check-in.

When booking more than 7 rooms, different policies and additional supplements may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BHX

Location

Guest Reviews

8
Based on 6025 reviews
Cleanliness: 7.5
Service: 9
Location: 8.5
Room Quality: 7
Amenities: 8
Value for Money: 8
Food and Beverage: 8
Overall Experience: 8
M
Michelle • family_with_children • gb
8
2026-10-14 • via Nuitee
A
Aidan • solo_traveller • gb
2
Dirtiness is a dealbreaker. Lacking in attention to detail and modernity befitting its cost.
Pros:

Very good breakfast - a very good wide selection and nicely prepared.
Excellent location - flanked by two convenience stores and closeby to many attractions.
Nice lobby and good staff/service.
Reasonable amenities in the room - iron, ironing board, kettle, mini fridge, safe.
TV good.
Beds and pillows were good, if they were clean.
Shower good.

Cons:

Unfortunately, the uncleanliness was a dealbreaker. The initial room I was given had blood stains on the carpet. The staff kindly and swiftly offered another room. The second room was better but still had a couple of stains on the carpet including a big brown one! The bed linen/sheets also had stains here and there, which made sleeping in the beds uncomfortable. (Attached photos of second room) Towels were thankfully clean.

I perhaps should have told staff, but didn't want to kick up a fuss a second time, was focused on my busy schedule and worried that this was a consistency problem across the entire hotel if I got unlucky twice in a row! The staff didn't ask me at check-out or breakfast about my stay - 'Is everything alright with the room?' otherwise I would have informed them honestly.

The decor was very 1980s/90s - dated - artex walls. The toilet was in a separate, smaller and cramped room. No new USB plug sockets which are common in hotels nowadays, and the desk. Wifi hit or miss.

Honestly, overall, I had a better stay at the Travelodge opposite for my work trip to Birmingham last year - much much cleaner and more consistent, and as a bonus - significantly cheaper. I just think there cannot be tolerance for these basic mistakes if they are advertised as a 4-star hotel and charge at that price - clean linen is a bare minimum! I've never had this problem with the many other 4-star chains I have stayed at around this price point, and I was not explicitly looking for problems!

2026-10-13 • via Nuitee
P
Percy Handy Leon • couple • gb
10
Amazing time in Birmingham in an amazing hotel with the best waiting area!
Pros:

Amazing hotel room with beautiful bathroom and toilet.

Cons:

I liked everything about the room !

2026-10-12 • via Nuitee
S
Stephen • solo_traveller • gb
10
Great hotel
Pros:

Lovely hotel very close to the Utilita arena concert venue.

2026-10-12 • via Nuitee
R
Robert • solo_traveller • gb
9
Fab
2026-10-12 • via Nuitee
L
Laura • solo_traveller • gb
9
Would stay again
Pros:

Staff were friendly and helpful, room clean and spacious.

Cons:

Fridge in room wasn't cold, water in fridge was warm. Other than that couldnt fault anything at all.

2026-10-12 • via Nuitee
A
Akilapa • solo_traveller • gb
10
2026-10-11 • via Nuitee
E
Elisabeth • couple • gb
10
Lovely Staff. Slightly dated, but perfect rooms and beds for a comfortable stay.
Pros:

Conveniently sited.

Cons:

Noisy outside the Hotel until 4.30am

2026-10-11 • via Nuitee
N
Nathanael • solo_traveller • gb
9
2026-10-11 • via Nuitee
A
Ali-heidar • solo_traveller • gb
7
Pros:

The customer service was excellent

Cons:

The noise and the pillows

2026-10-10 • via Nuitee
D
Deborah • couple • gb
10
Fab stay
Pros:

Location, cleanliness, staff

Cons:

Nothing

2026-10-10 • via Nuitee
C
Chisholm • solo_traveller • gb
9
Perfect
Pros:

Posotion of the Hotel,staff and cleanlNothingess

Cons:

Nothing

2026-10-10 • via Nuitee
S
Suzanne • extended_group • gb
9
Great breakfast. Very good value and central location
Pros:

Great location

Cons:

Nothing

2026-10-10 • via Nuitee
G
GCK Holdings • solo_traveller • gb
8
2026-10-10 • via Nuitee
P
Paul • extended_group • gb
7
Book 2 double rooms paid £20 for early we check in at 12 checked in at 12 apparently only paid for one early check in wh
Pros:

Location was perfect

Cons:

The rooms were dated and rather expensive for a 1 night stay

2026-10-09 • via Nuitee
D
dbsp • family_with_children • gb
1
2026-10-09 • via Nuitee
F
Funfun1983 • solo_traveller • gb
7
2026-10-08 • via Nuitee
S
Sufyaan • family_with_children • gb
10
2026-10-07 • via Nuitee
H
Hema • couple • gb
10
Good location with great accessibility.
Pros:

Location

Cons:

Cleanliness and too noisy.

2026-10-07 • via Nuitee
R
Roger • couple • gb
8
Very comfy great location, external noise is to be aware of
Pros:

Location is great

Cons:

The roads around the hotel are noisy and with the height of the buildings in the area when the cars beep their horns it echos all around. Lots of nightlife make it a noisy location.

2026-10-07 • via Nuitee