Novotel Birmingham Centre

Hotels
•
Novotel
8 (5360 reviews)
70 Broad Street , Birmingham , gb

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cleanliness
Comfortable bed
Cons:
Dated rooms
Noise issues
Limited gluten-free breakfast options

Categories

Cleanliness
7.5
While many reviews mentioned the room was clean, there were comments about needing maintenance, like shower sealant replacements.
Service
9
Multiple reviews highlighted friendly and accommodating staff, enhancing the overall service experience.
Location
8.5
Guests frequently praised the prime location, especially for nightlife and central access.
Room Quality
7
Several reviews mentioned dated rooms and issues like bed configurations, indicating room quality is in need of improvement.
Amenities
8
Amenities offered were generally acceptable, however, some inconsistencies were noted, like missing bath mats.
Value for Money
8
The pricing was deemed high relative to room quality and amenities, affecting perceived value.
Food and Beverage
8
The breakfast options received positive feedback, but some dietary specificities were poorly addressed.
Overall Experience
8
The majority of stays were positive, with minor complaints balancing out the good comments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-24 22:16

Property Description

Modern Fitness Centre and Luxury Accommodation
Novotel Birmingham Centre boasts a modern fitness centre and spacious 4-star bedrooms with luxury bathrooms and flat-screen TVs. Guests can enjoy internet access and minibars in each room, ensuring a comfortable stay.

Dining Excellence and 24-Hour Service
Experience international cuisine at Elements Restaurant or unwind with a drink at the sleek bar offering a variety of beverages and light snacks. With 24-hour room service, guests can indulge in delicious meals at any time.

Convenient Location and Leisure Facilities
Conveniently located on Broad Street, the hotel is within walking distance of popular attractions like Symphony Hall and the Bullring Shopping Centre. Additionally, guests can take advantage of the 24-hour front desk, on-site parking, gym, and sauna for a well-rounded stay.

Book now for an unforgettable experience at Novotel Birmingham City Centre!

Important information:

Please note parking is on a first-come, first-served basis and cannot be reserved.

Minors under 18 must be accompanied by parents or legal representatives. Third person named by parents must present their written authorization (certified signature).

Please note that the card used to make the bookings has to be present upon check-in.

When booking more than 7 rooms, different policies and additional supplements may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BHX

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 18 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8
Based on 5360 reviews
Cleanliness: 7.5
Service: 9
Location: 8.5
Room Quality: 7
Amenities: 8
Value for Money: 8
Food and Beverage: 8
Overall Experience: 8
V
Victoria • family_with_children • gb
10
Pros:

Location, staff

Cons:

Nothing

2026-04-05 • via Nuitee
P
Paul • couple • gb
10
Excell3nt
Pros:

All good

Cons:

Nothing

2026-04-05 • via Nuitee
J
James Oram • family_with_children • gb
8
Great location and good parking.
Pros:

Good underground parking at the hotel. Friendly staff, great location. Good breakfast. Safe and fridge I. Room, plenty of hot water and clean.

Cons:

Rooms need an upgrade, poor lighting very white and stark, no bed side lights for reading.

2026-04-04 • via Nuitee
J
June • couple • gb
8
2026-04-04 • via Nuitee
A
Andrew • family_with_children • gb
6
Cons:

Toilet was unpleasant, decor was very tired

2026-04-04 • via Nuitee
S
Sarah Jane • couple • gb
9
Great stay
Pros:

Location was amazing staff was friendly and always happy to help.

Cons:

Nothing really

2026-04-04 • via Nuitee
D
Daniel • couple • gb
10
2026-04-03 • via Nuitee
C
Clare • family_with_children • gb
10
Pros:

Really good location and staff were lovely

Cons:

Nothing

2026-04-02 • via Nuitee
P
Philip • solo_traveller • gb
6
Pros:

breakfast, locale was excellent for the reason of my visit.

Cons:

no milk in room, toilet felt cold and detatched. was not allowed to see checkin screen for info on an event I was to visit,
Understandable. But no other public access screen available? No alternative. Info required was printed off, which was what I wanted. So really just an irritation,

2026-04-02 • via Nuitee
P
Philip • family_with_children • gb
8
2026-04-01 • via Nuitee
L
Laura • solo_traveller • gb
8
2026-04-01 • via Nuitee
B
Beth • couple • gb
7
2026-04-01 • via Nuitee
L
Lindsey • family_with_children • gb
10
2026-03-30 • via Nuitee
K
Kim • couple • gb
7
Pros:

Good location , friendly staff , nice food good value for money

Cons:

The bed is not very comfortable and the duvet is very thin

2026-03-30 • via Nuitee
J
Jacqui • family_with_children • gb
10
Pros:

Lovely central location. Friendly staff. We got a free upgraded from a standard to a superior room.

Cons:

N/A

2026-03-30 • via Nuitee
S
Serena • solo_traveller • it
10
2026-03-29 • via Nuitee
B
Burgman • family_with_children • gb
7
Pros:

Breakfast options l, helpful staff

Cons:

Bed was so hard and 2 singles put together so kept feeling mattress separate, separate toilet in what felt like cupboard update bathroom to include loo take out dividing wall and make bathroom bigger

2026-03-29 • via Nuitee
G
gemma • family_with_children • gb
10
Pros:

The staff were very nice and welcoming.
The rooms are well lit and very comfortable.

Cons:

Nothing all was just right

2026-03-29 • via Nuitee
E
Eliane • family_with_children • gb
9
Pros:

Lovely room, and very impressed by the food

Cons:

I asked for a receipt for my meal to claim on expenses and didn't get one

2026-03-28 • via Nuitee
M
Matthew • solo_traveller • gb
10
2026-03-27 • via Nuitee