DoubleTree by Hilton Charlotte Airport

Hotels
•
Doubletree by Hilton
7.7 (386 reviews)
2600 Yorkmont Road , Charlotte , US
+1 704-357-9100

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent location / near airport
Comfortable beds
Quiet rooms
Helpful and accommodating staff
Good access to nearby venues
Well maintained common areas (in some reviews)
Cons:
Cleanliness issues: smell, mold, bathroom needing deep clean
Paid and pricey breakfast
Shuttle delays and poor driver attitude
Noise from events/parties late at night
Temperature control in rooms inaccurate / rooms cold
Outdated rooms / safety concerns stepping over tub
Occasional curt treatment for third-party bookings

Categories

Cleanliness
6
Multiple reviews mention smell and mold, a bathroom needing deep cleaning, and general poor maintenance; cleanliness is below average.
Service
9.5
Service is frequently praised (outstanding customer service, welcoming personnel, staff accommodating family), though there are a few curt/front desk complaints; overall staff responsiveness is a strong point.
Location
10
Location repeatedly highlighted as a major positive: near the airport, great access to venues and easy to reach — consistently strong.
Room Quality
8
Beds and general room comfort are praised (very comfortable beds, quiet rooms), but issues noted with temperature control, outdated fixtures, and tub access reduce the score slightly.
Amenities
6.5
Amenities receive mixed feedback: shuttle reliability/attitude problems and paid/pricey breakfast are negative points; otherwise standard offerings present.
Value for Money
6
Several guests felt the stay did not fully justify the price (unexpected breakfast charges, noisy events, and maintenance issues), lowering perceived value.
Food and Beverage
6
Comments focus on breakfast being paid and somewhat pricey; no strong positive mentions of F&B to offset the cost complaints.
Overall Experience
9.6
Overall impressions lean positive with multiple 'hidden gem' and 'would return' comments and successful stays for events, despite some notable negatives; net experience is very good.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:06

Property Description

Convenient Airport Shuttle Services
Located in North Carolina, the Doubletree Hotel Charlotte Airport offers 24-hour free shuttle services to Charlotte Douglas International Airport, ensuring a stress-free arrival and departure for guests.

Modern Amenities for Comfort
Each room at the hotel is equipped with an iPod docking station, flat-screen cable TV, and a coffee maker. Guests can also enjoy the convenience of a hairdryer and ironing facilities in every room for a comfortable stay.

Business and Leisure Facilities
Guests can take advantage of the on-site gym, outdoor pool, and full-service business center. Whether traveling for work or leisure, the hotel provides all the amenities needed for a successful trip.

Book your stay at Doubletree Hotel Charlotte Airport for a seamless travel experience and comfortable accommodations.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CLT

Location

Guest Reviews

7.7
Based on 386 reviews
Cleanliness: 6
Service: 9.5
Location: 10
Room Quality: 8
Amenities: 6.5
Value for Money: 6
Food and Beverage: 6
Overall Experience: 9.6
M
Markeisha • couple • ky
8
2026-10-27 • via Nuitee
S
Sherman • couple • us
8
2026-10-24 • via Nuitee
C
Cassandra • couple • us
9
2026-10-24 • via Nuitee
P
Pressley • solo_traveller • us
8
I would return and stay there again
Pros:

location

Cons:

temperature control in My room. It keep reading 73/74 degrees but it was not accurate, My room was cold.

2026-10-22 • via Nuitee
A
Angel • couple • us
10
2026-10-20 • via Nuitee
S
Sharon • couple • us
8
2026-10-18 • via Nuitee
M
Michelle • couple • us
10
2026-10-18 • via Nuitee
K
Kaczmarek • couple • us
8
2026-10-16 • via Nuitee
B
Brittany • family_with_children • us
10
2026-10-16 • via Nuitee
D
Dieter • extended_group • cr
2
Not a happy customer for what we paid for
Pros:

Near airport

Cons:

We arrived at 3 , check in time, our 2 rooms were not ready yet, one was ready maybe 3:10 but our second room was only ready at about 3:35! We were tired, needed to change and get ready for dinner with family.
Then at night we couldn’t sleep! There was a party at the hotel, and our room was very close to the party hall! Loud music until late!

2026-10-12 • via Nuitee
J
Jean Nicholson • solo_traveller • us
3
Pros:

The bed

Cons:

We waited an hour for the hotel shuttle who drove right by us and then caught an attitude
Front desk guy was no bargain
We are done with hilton

2026-10-11 • via Nuitee
A
Annette • couple • us
10
Hidden gem in Charlotte
Pros:

Everything - great access to airport and nearby venues

Cons:

Nothing — it was great!

2026-10-10 • via Nuitee
A
Annette • couple • us
10
Hidden gem in Charlotte
Pros:

Great location, easy access, well maintained.

Cons:

Nothing. It was great!!

2026-10-10 • via Nuitee
H
Humberto • solo_traveller • br
10
2026-09-16 • via Nuitee
S
Smoothjazz64 • couple • us
5
Cons:

I never been to a motel where you pay for breakfast 😕

2026-09-14 • via Nuitee
D
David • solo_traveller • us
10
2026-09-14 • via Nuitee
C
Cathy • extended_group • us
10
Very comfortable
Pros:

It was quiet. The beds were very comfortable. Staff was nice and helpful.

Cons:

Nothing. Everything was great.

2026-09-12 • via Nuitee
S
Smoothjazz64 • family_with_children • us
8
Pros:

Wasn't expecting to pay for breakfast 😕

Cons:

Most hotels give you breakfast without pay.

2026-09-11 • via Nuitee
B
Boswell • couple • us
5
Won't be back
Cons:

Staff was very curt as soon as they found out we booked through a 3rd party. Almost like we are 2nd class customers.

2026-09-11 • via Nuitee
E
ERIC • solo_traveller • pe
5
Pros:

The personnel were very welcoming and warm.

Cons:

The place looks old and poorly maintained.

2026-09-04 • via Nuitee