DoubleTree by Hilton Charlotte Airport

Hotels
•
Doubletree by Hilton
7.9 (460 reviews)
2600 Yorkmont Road , Charlotte , us

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Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Clean room
Cons:
Mold in some areas
Noise disturbances
Issues with breakfast pricing

Categories

Cleanliness
6.79
Some reviews mention issues with moisture and mold.
Service
8.76
General sentiment from reviews indicated positive experiences with staff.
Location
8.8
Convenient for airport access and nearby amenities.
Room Quality
7.25
Some complaints regarding room conditions, such as mold and noise.
Amenities
7.78
Mixed reviews regarding breakfast and snack options.
Value for Money
7.24
Concerns about charges relative to services received.
Food and Beverage
7.79
Average offerings; some dissatisfaction with the salad freshness.
Overall Experience
8.76
General positive sentiment despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 03:43

Property Description

Convenient Airport Shuttle Services
Located in North Carolina, the Doubletree Hotel Charlotte Airport offers 24-hour free shuttle services to Charlotte Douglas International Airport, ensuring a stress-free arrival and departure for guests.

Modern Amenities for Comfort
Each room at the hotel is equipped with an iPod docking station, flat-screen cable TV, and a coffee maker. Guests can also enjoy the convenience of a hairdryer and ironing facilities in every room for a comfortable stay.

Business and Leisure Facilities
Guests can take advantage of the on-site gym, outdoor pool, and full-service business center. Whether traveling for work or leisure, the hotel provides all the amenities needed for a successful trip.

Book your stay at Doubletree Hotel Charlotte Airport for a seamless travel experience and comfortable accommodations.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CLT

Property Policies

  • Parking

    Free public parking is possible at a location nearby (reservation is not possible).

  • Internet

    Wired internet is available in public areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.9
Based on 460 reviews
Cleanliness: 6.79
Service: 8.76
Location: 8.8
Room Quality: 7.25
Amenities: 7.78
Value for Money: 7.24
Food and Beverage: 7.79
Overall Experience: 8.76
R
RoyalSilk • Solo travel • Edgware, Greater London, England
10
Good experience, would recommend
Pros:

I stayed here having taken a late flight into CLT. Very friendly staff, efficient and regular shuttle to the airport (you phone when you arrive at CLT), large clean rooms and good options for breakfast. Overall, very impressive - well done.

2026-02-12 • via Tripadvisor
B
Bruce • couple • us
5
Short and forgettable.
Pros:

The front desk staff was great...very nice always. The bed was clean and comfortable. The bathroom was ok overall but had some opportunities. Wake up call was right on time! We always appreciate and love the bottled water and edible treats. It's really a nice touch. Thank you.

Cons:

The bathroom sink overflow was crammed with paper and nasty stuff. I honestly wished I did not see it but I did and hard to understand how one cleaning the sink did not see it. Totally grossed me out. Other fixtures were clean and presentable. There was some kind of splattered residue on much of the walls, fixtures and dark walls like a cleaning spray?? Did not like the Security person chastising my husband at 6am in the parking lot because he poured out some ice from our small cooler. My husband was tired and not thinking but did not expect that kind of encounter. I suppose if the frig worked and/or was on, the episode could have been avoided. We did not have the opportunity to really use the facilities or enjoy breakfast as we had an early flight. All we really expect and why we choose Hilton properties, is cleanliness--bed and bathroom, property upkeep and friendly people. We rarely, if ever have a bad experience. This visit had some opportunities. We will stay here again on our way back and we're hoping the experience is what we have come to expect when we stay at Hilton properties.

2026-01-21 • via Nuitee
9
90rjb • Solo travel
4
Take an Uber.
Pros:

Don’t book this hotel if you want timely airport shuttle service. All the other hotel vans came and went multiple times during the HOUR I waited for this one. (Hotel personnel kept assuring me it was on its way.) Wish I’d just taken an Uber right away. At least the room was clean.

2026-01-19 • via Tripadvisor
E
Elaine • family_with_children • us
8
Comfortable stay before a flight
Pros:

It is a beautiful property. The front desk staff were very helpful. We stayed there the night before our flight home. There is a bar and restaurant that serves meals all day. Apart from our problems, I would recommend a stay there.

Cons:

When we got to our room, there was some overpowering odor outside of our room door that seemed like an herb smell or plant smell. It got better when we went inside, but there was still some lingering odor. When I was getting ready for bed I was walking in my bare feet and I realized that the carpet was wet! Apparently it had been cleaned, but had not been taken out of service until it dried.
We went to the restaurant for dinner. The bartender was doing his job and seeing to the bar and serving a couple of tables. No one came to our table for some time. Finally we got some water, but sat there waiting for menus. We could hear laughing in the kitchen and staff having fun as we got more frustrated. The evening mgr walked into the restaurant and I waved him over to say we weren’t getting service. After that we got menus, our dinner came out and we were finally able to return to our room. In the morning our waitress was very attentive and got us drinks and food right away. They had many choices for breakfast.
I left a message for the GM and hopefully they can correct the shortcomings quickly.

2026-01-19 • via Nuitee
O
Ortavious • couple • us
9
It was only one night, no major grievances, short drive to the airport was worth a 2 hour drive from
Pros:

I was supposed to get 10 percent off my stay because I booked thru Booking.com but it wasn’t applied. I sent a message with the coupon but nothing was applied.

Cons:

Needed an extra blanket

2026-01-19 • via Nuitee
P
Parmjit • couple • au
7
Cons:

The ironing broad worn out

2026-01-19 • via Nuitee
M
Maureen & Donald • extended_group • us
9
Cons:

The cost of breakfast was ridiculous

2026-01-19 • via Nuitee
D
Deanna • family_with_children • us
7
Pleasant, comfortable and accommodating hotel
Pros:

Clean, spacious, friendly staff and shuttle service available all the time.

Cons:

In the bathroom on the ceiling mold spots! I know with the moisture it's hard to control the mold but with was visible across pretty much the whole ceiling above and around the shower. Have a kid with bad allergies but it was late, we were tired and just left the sketchiest hotel ever down the road we could live with that for 1 night and just closed the bathroom door

2026-01-19 • via Nuitee
C
Cathy • couple • us
10
2026-01-18 • via Nuitee
T
Tracy • solo_traveller • us
10
2026-01-15 • via Nuitee
T
TheUli • solo_traveller • it
7
Pros:

As my previous review

Cons:

As my previous review

2026-01-10 • via Nuitee
G
Grace • couple • us
7
Overall good but pick up shuttle service is poor.
Pros:

Close to the airport and on site bar/ restaurant open late.

Cons:

The shuttle service was VERY slow pick up at the airport. Over an hour wait!!
Very prompt going TO the airport

2026-01-08 • via Nuitee
M
Maria • solo_traveller • us
6
I don’t think I’d stay in this location again, for the price ? Not worth it
Pros:

The proximity to a lot of places

Cons:

The cabinets in the bathroom were dirty, and I found a cockroach or beetle type of insect in my curtains.

2026-01-05 • via Nuitee
D
Diossanta • couple • us
8
2026-01-04 • via Nuitee
T
Tyishka • couple • us
1
2025-12-30 • via Nuitee
7
740cleteb • Family
4
Terrible pickup from airport
Pros:

Hotel was a solid experience, the van driver who picked us up from the airport was horrible, she was snotty and she only showed up for the flight crews. Needs replaced asap.

2025-12-28 • via Tripadvisor
G
Georgette • solo_traveller • gb
10
Comfortable and friendly staff
Pros:

Spacious and clean.

Cons:

N/A

2025-12-26 • via Nuitee
D
Dionne • couple • us
7
Pros:

Paying for breakfast when I thought it was included

Cons:

Paying for break6

2025-12-08 • via Nuitee
T
TheUli • solo_traveller • it
7
Pros:

The people working in, very kind and gentle.

Cons:

Yo be renewed.

2025-12-03 • via Nuitee
S
sabby899 • couple • us
9
2025-11-20 • via Nuitee