DoubleTree by Hilton Charlotte Airport

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Location

This is my second time at this hotel, although it's been a few years since my last visit. The hotel is three stories with interior corridors, although the layout is motel-like, with long wings/corridors wrapping around a central courtyard. It's full-service, with a large restaurant seating area, conference rooms, and an attractive outdoor pool in the courtyard. The entrance overhang had been damaged from a previous incident (likely involving a high-roofed bus or truck) and was in disrepair during my visit.

My room was 201, with a king bed. Lower and higher numbered rooms (I believe they go up to x60, x being the floor it's on) are the ones closest to the lobby on either side of the facility, while room numbers in the middle are toward the rear of the hotel. My room was clean on a surface level; however there was a large, noticeable stain on the room carpet and ground-in dirt/grime on the upholstered chair's armrest. The bathrooms (or at least mine) have been fitted with walk-in showers sometime since my 2018 visit. The toilet ran through most of the night, not loud enough to disturb me, and it did settle down by morning, so maybe it fixed itself? Wi-fi worked well with no issues and the bed was comfortable.

I tried the in-house restaurant for dinner, and ordered a salmon filet with fries. The food was tasty and I received a large portion of fries - expensive but worth it. Cameron at the bar/restaurant area gave me excellent service. Didn't try breakfast, it was buffet-style for $18.95 plus tax, and I usually don't do breakfast at a hotel unless it's free.

Front desk staff was friendly. The airport shuttle runs every half hour; remember to ask for a slot at the front desk in advance.

The DoubleTree Hotel Charlotte Airport is a good choice if you want a reasonably priced full service airport hotel and are willing to put up with a bit of age related wear, tear, and stains.

Friendly staff, fast check in

I was disappointed with my stay at the DoubleTree by Hilton on Yorkmont Road in Charlotte. While the staff was pleasant, the condition of the room did not meet the standards I expect from a Hilton property.
There were visible signs of poor maintenance throughout the room:
Mold or mildew-like spots on the wallpaper, especially in the corners and behind furniture.
Peeling and separating wallpaper in multiple areas.
Water stains and discoloration on the walls.
Cobwebs near the ceiling.
The lamp shade was stained and dirty.
Overall, the room looked worn down and in need of deep cleaning and renovation.
I understand that hotels experience normal wear and tear, but cleanliness and maintenance should be a priority. Based on my experience, I don't feel this room reflected the quality that DoubleTree is known for. I hope management addresses these issues so future guests have a better experience. Some recent public reviews have also mentioned maintenance concerns at this property, suggesting these issues may not be isolated. Hilton shut it down and renovate! I felt I would’ve had a better experience at a motel.
"I chose this hotel because I trusted the Hilton/DoubleTree brand, but unfortunately the condition of the room did not match the price I paid. I would not stay here again unless significant improvements are made."

It was a nice hotel

Everything

Location.

DO NOT BOOK THIS HOTEL. i stayed at this hotel on june 27th 2026. i was checked in by a very friendly and welcoming gentleman at the front desk tht made check in smooth. after this everything went downhill. friday night i tripped in the elevator gap and my phone fell through. after speaking with the audit agent i was told u had to wait for maintenance the next morning, understandable. the next morning, in which i was to check out, i was told that there was no way of me getting my phone till monday. i am from out of state and expressed this and was shown no empathy or customer service. i booked another hotel at another hilton establishment to wait for my phone on monday. on monday when i went in the assistant manager was very rude and short and told me unless i have $2000 there would be no way i could get my phone and that they will not be calling the elevator company or even try to help me with retrieving my phone. i was left disappointed and distressed in a different state and would really like a form of reimbursement especially because i stayed another day with the promise of my phone.

All was well except the A/C was too loud and made it difficult to sleep.

Close to airport, free shuttle, can leave car there for minimal fee. Staff was the best!!!! So friendly and helpful.

The facility was very nice. And the staff at front desk and restaurant were excellent.

The hotel was in a great location and suited my purpose.
Very clean and quiet.