DoubleTree by Hilton Charlotte Airport

Hotels
•
Doubletree by Hilton
7.9 (496 reviews)
2600 Yorkmont Road , Charlotte , us

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Clean room
Cons:
Mold in some areas
Noise disturbances
Issues with breakfast pricing

Categories

Cleanliness
6.79
Some reviews mention issues with moisture and mold.
Service
8.76
General sentiment from reviews indicated positive experiences with staff.
Location
8.8
Convenient for airport access and nearby amenities.
Room Quality
7.25
Some complaints regarding room conditions, such as mold and noise.
Amenities
7.78
Mixed reviews regarding breakfast and snack options.
Value for Money
7.24
Concerns about charges relative to services received.
Food and Beverage
7.79
Average offerings; some dissatisfaction with the salad freshness.
Overall Experience
8.76
General positive sentiment despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 03:43

Property Description

Convenient Airport Shuttle Services
Located in North Carolina, the Doubletree Hotel Charlotte Airport offers 24-hour free shuttle services to Charlotte Douglas International Airport, ensuring a stress-free arrival and departure for guests.

Modern Amenities for Comfort
Each room at the hotel is equipped with an iPod docking station, flat-screen cable TV, and a coffee maker. Guests can also enjoy the convenience of a hairdryer and ironing facilities in every room for a comfortable stay.

Business and Leisure Facilities
Guests can take advantage of the on-site gym, outdoor pool, and full-service business center. Whether traveling for work or leisure, the hotel provides all the amenities needed for a successful trip.

Book your stay at Doubletree Hotel Charlotte Airport for a seamless travel experience and comfortable accommodations.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CLT

Property Policies

  • Parking

    Free public parking is possible at a location nearby (reservation is not possible).

  • Internet

    Wired internet is available in public areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.9
Based on 496 reviews
Cleanliness: 6.79
Service: 8.76
Location: 8.8
Room Quality: 7.25
Amenities: 7.78
Value for Money: 7.24
Food and Beverage: 7.79
Overall Experience: 8.76
D
Donald • couple • us
8
2026-07-18 • via Nuitee
M
Martinez • solo_traveller • us
10
2026-07-15 • via Nuitee
M
Massingale • solo_traveller • us
10
Pros:

Everything

2026-07-07 • via Nuitee
S
Stefan • couple • us
6
Okay for lay over stay only.
Pros:

Location.

Cons:

Everything was fine until we discovered a big size roach (not a water bug). The next morning, I found a tiny roach. I informed the personal. We only stayed for one night so it was okay for us, but just the fact that we know have to check our bags when we get home to make sure we don’t bring the infestation with us, is a concern. Under normal circumstances, I would recommend to stay here. Unfortunately, under these circumstances, I can’t. I recommend a deep cleaning for the hotel for future guests. Room 311.

2026-07-02 • via Nuitee
2
224bryannal • Couples
4
horrible hotel
Pros:

DO NOT BOOK THIS HOTEL. i stayed at this hotel on june 27th 2026. i was checked in by a very friendly and welcoming gentleman at the front desk tht made check in smooth. after this everything went downhill. friday night i tripped in the elevator gap and my phone fell through. after speaking with the audit agent i was told u had to wait for maintenance the next morning, understandable. the next morning, in which i was to check out, i was told that there was no way of me getting my phone till monday. i am from out of state and expressed this and was shown no empathy or customer service. i booked another hotel at another hilton establishment to wait for my phone on monday. on monday when i went in the assistant manager was very rude and short and told me unless i have $2000 there would be no way i could get my phone and that they will not be calling the elevator company or even try to help me with retrieving my phone. i was left disappointed and distressed in a different state and would really like a form of reimbursement especially because i stayed another day with the promise of my phone.

2026-06-30 • via Tripadvisor
J
Jim • solo_traveller • us
7
All in all, a fair value
Pros:

All was well except the A/C was too loud and made it difficult to sleep.

Cons:

All was well except the A/C was too loud and made it difficult to sleep.

2026-06-29 • via Nuitee
P
Philipp • solo_traveller • vg
6
2026-06-28 • via Nuitee
F
Florita • solo_traveller • tt
8
2026-06-12 • via Nuitee
K
Kelly • couple • us
5
Pros:

Close to airport, free shuttle, can leave car there for minimal fee. Staff was the best!!!! So friendly and helpful.

Cons:

Dirty, old, needs cleaned and updated. Smelled

2026-05-21 • via Nuitee
T
TIMOTHY • solo_traveller • us
8
2026-05-19 • via Nuitee
D
David • solo_traveller • us
9
Pros:

The facility was very nice. And the staff at front desk and restaurant were excellent.

Cons:

Stayed for 2 nights. Room never visited by the cleaning staff after the first night.

2026-05-12 • via Nuitee
M
Marie • couple • us
9
2026-05-10 • via Nuitee
P
Pearl • solo_traveller • us
8
Pros:

The hotel was in a great location and suited my purpose.
Very clean and quiet.

Cons:

The restaurant didn't have many choices.

2026-05-09 • via Nuitee
T
Terrence • solo_traveller • us
1
Pros:

Shower didn't work and they knew it didn't before they gave us the room. Had a friend stay two days later, got the same room and shower still didn't work at all! Staff didn't care including the manager. Should be completely reimbursed
Same for didn't like!

2026-05-04 • via Nuitee
A
April • couple • us
5
Cons:

The night staff had us sign up for shuttle and told us to check in at front desk in morning. Nobody was at front desk and shuttle left without us.

2026-04-28 • via Nuitee
A
Alfredo • couple • ky
5
N/A
Pros:

Location

Cons:

The shower did not work properly. This was very inconvenient as I was catching a fly very early.

2026-04-28 • via Nuitee
S
Samuel • couple • us
3
2026-04-27 • via Nuitee
M
Michelsen • couple • us
1
Never stayed at any hotel where the shower did not work.
Pros:

Location to the airport

Cons:

Shower did not work and the staff knew this but still gave us the room. Our neighbors got the same room the night before and the shower was not working then as well.

2026-04-26 • via Nuitee
S
Samuel • couple • us
3
2026-04-26 • via Nuitee
K
kathywP9009TP • Business
10
V is FOR MS V, VICTORIA & VIBRANCY!!!!
Pros:

WITH SO MUCH THANKS
& APPRECIATION TO
the precious Shuttle Driver
MS. V. Who is FAMOUS with
our FLIGHT CREWS!!!
As well as to Front Desk
Supervisor Victoria !!! Was
Your wonderful WELCOMES
make Carolina in The Morning
SING!!
Pure Vibrancy and True
South East Aloha are what
these two individuals are made
of!!!

On a personal note.
I really feel at home because of you both!!!
That means a lot to me!

Aloha!
Kathy Warner

2026-04-25 • via Tripadvisor