Holiday Inn Express Atlanta W (I-20) Douglasville by IHG

Hotels
•
Holiday Inn Express
9 (434 reviews)
7101 Concourse Parkway , Douglasville , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Clean
Good location
Friendly staff
Comfortable bed
Fair price
Cons:
Cleanliness issues noted
Breakfast area layout
Dated rooms

Categories

Cleanliness
8.33
Guests noted cleanliness issues, such as hairs on towels and trash on the carpet.
Service
9.3
The front desk staff was mentioned as nice, and service was generally positive.
Location
9.34
Numerous comments on great location, convenient for dining and attractions.
Room Quality
8.79
Overall comfort noted, but some rooms were described as dated and in need of updates.
Amenities
8.82
Amenities were generally good, though breakfast area layout was criticized.
Value for Money
9.28
Value was highlighted with the price deemed fair for the quality of stay.
Food and Beverage
8.83
Breakfast received good remarks, but some areas for improvement noted.
Overall Experience
9.3
Overall positive sentiments with some minor issues that did not detract from enjoyment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 23:14

Property Description

Convenient Location
Located just off I-20 and a short drive from downtown Atlanta, Holiday Inn Express Atlanta-West I-20 Douglasville offers easy access to both the city and nearby attractions.

Modern Amenities
Enjoy free Wi-Fi, an outdoor pool, hot buffet breakfast, cable TV with HBO, microwave, and refrigerator in each warmly decorated room.

Business and Leisure Facilities
Take advantage of the business center, fitness room, 24-hour front desk, and ATM during your stay at Douglasville Atlanta-West Holiday Inn.

Book now for a comfortable and convenient stay at Holiday Inn Express Atlanta-West I-20 Douglasville.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ATL

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    Wired internet is available in public areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for US$0 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 434 reviews
Cleanliness: 8.33
Service: 9.3
Location: 9.34
Room Quality: 8.79
Amenities: 8.82
Value for Money: 9.28
Food and Beverage: 8.83
Overall Experience: 9.3
H
Harold • couple • us
10
Excellent
Pros:

Clean and comfortable staff very nice and accommodating.

2026-04-07 • via Nuitee
S
Stell • couple • us
10
I enjoyed my stay here highly recommend!!!
Pros:

Very convenient location

Cons:

I had no negatives i wish it had a bar but no complaints at all

2026-04-05 • via Nuitee
T
Theodore • family_with_children • us
10
2026-04-03 • via Nuitee
T
Theodore • family_with_children • us
10
Cons:

Friendly staff

2026-04-03 • via Nuitee
T
Theodore • family_with_children • us
10
Cons:

Friendly staff

2026-04-03 • via Nuitee
K
Katrina • family_with_children • us
10
good room
Pros:

everything looks nice

2026-03-31 • via Nuitee
D
Donna • couple • us
9
2026-03-23 • via Nuitee
D
Demetric • couple • us
10
2026-03-18 • via Nuitee
P
Pamela • family_with_children • us
10
2026-03-06 • via Nuitee
A
Amber • solo_traveller • us
7
Pros:

Loved the rare, complimentary breakfast, friendly and welcoming staff, the convenience, cleanliness. Comfortable beds, clean room.

Cons:

Didn't like the window shade and curtain Didn't close too well. Upon my arrival I noticed the window curtain open and thought it was a guest enjoying their view. Later realized it was infact my room. This room was on the front. Other than that everything else was great.

2026-03-02 • via Nuitee
P
Paulo Marcos • family_with_children • br
10
Ótimo para quem quer sossego, conforto e perto de tudo!
Pros:

Quarto espaçoso; calefação; banheiro limpo e grande.

2026-02-22 • via Nuitee
T
Tonya • couple • us
5
2026-02-10 • via Nuitee
S
Samuel • family_with_children • us
8
2026-01-25 • via Nuitee
R
Richard • family_with_children • us
8
2026-01-20 • via Nuitee
A
Alisha • extended_group • us
8
2026-01-19 • via Nuitee
B
Beth • couple • us
8
2026-01-19 • via Nuitee
I
Ian • couple • us
7
Pros:

Excellent

Cons:

The scent form the cleaning supplies lingured

2026-01-19 • via Nuitee
A
Adam • solo_traveller • us
8
Pros:

Bed and staff

Cons:

Couple of hairs on towels and carpet has small amount of trash. Pillows not the best.

2026-01-19 • via Nuitee
D
DANIEL • couple • us
8
2026-01-19 • via Nuitee
T
Tamara • family_with_children • us
9
Pros:

The staff was professional, friendly and accommodating.

2026-01-19 • via Nuitee