Holiday Inn Express Atlanta W (I-20) Douglasville by IHG

Hotels
•
Holiday Inn Express
9 (466 reviews)
7101 Concourse Parkway , Douglasville , us
+1 770-920-9228

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Clean
Good location
Friendly staff
Comfortable bed
Fair price
Cons:
Cleanliness issues noted
Breakfast area layout
Dated rooms

Categories

Cleanliness
8.33
Guests noted cleanliness issues, such as hairs on towels and trash on the carpet.
Service
9.3
The front desk staff was mentioned as nice, and service was generally positive.
Location
9.34
Numerous comments on great location, convenient for dining and attractions.
Room Quality
8.79
Overall comfort noted, but some rooms were described as dated and in need of updates.
Amenities
8.82
Amenities were generally good, though breakfast area layout was criticized.
Value for Money
9.28
Value was highlighted with the price deemed fair for the quality of stay.
Food and Beverage
8.83
Breakfast received good remarks, but some areas for improvement noted.
Overall Experience
9.3
Overall positive sentiments with some minor issues that did not detract from enjoyment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 23:14

Property Description

Convenient Location
Located just off I-20 and a short drive from downtown Atlanta, Holiday Inn Express Atlanta-West I-20 Douglasville offers easy access to both the city and nearby attractions.

Modern Amenities
Enjoy free Wi-Fi, an outdoor pool, hot buffet breakfast, cable TV with HBO, microwave, and refrigerator in each warmly decorated room.

Business and Leisure Facilities
Take advantage of the business center, fitness room, 24-hour front desk, and ATM during your stay at Douglasville Atlanta-West Holiday Inn.

Book now for a comfortable and convenient stay at Holiday Inn Express Atlanta-West I-20 Douglasville.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ATL

Location

Guest Reviews

9
Based on 466 reviews
Cleanliness: 8.33
Service: 9.3
Location: 9.34
Room Quality: 8.79
Amenities: 8.82
Value for Money: 9.28
Food and Beverage: 8.83
Overall Experience: 9.3
T
troy • couple • us
10
Pros:

clean

2026-08-10 • via Nuitee
J
Joycelyn • extended_group • us
10
2026-08-06 • via Nuitee
D
Diana • solo_traveller • us
10
2026-08-04 • via Nuitee
T
Toshua • family_with_children • us
6
⭐⭐⭐☆☆ I was honestly a little disappointed with my stay at the Holiday Inn in Douglasville. After a long drive from Sou
2026-07-13 • via Nuitee
D
Dale • couple • us
10
2026-07-02 • via Nuitee
L
Lawrence • family_with_children • ng
9
It was a wonderful and enjoyable time we spent in Holidays Inn Express.
Pros:

Yeah the breakfast was very good, there was always something till the end of the breakfast time.
The location was in a centralized location, a trekkable distance to shopping malls, where you can easily get what you require.

Cons:

Everything was ok, keep up the standard

2026-06-22 • via Nuitee
A
Alicia • family_with_children • us
10
I may just come back there to visit.
Pros:

I didn't eat breakfast.

Cons:

Traffic.

2026-06-11 • via Nuitee
S
Staggs • couple • us
10
We would definetely stay here again!
Pros:

The hotel is located in a good area. All of the hotel employees that we encountered during our stay were very friendly. Our room was very clean and while I didn't expect that it would be, the bed was actually comfortable. The a/c worked as it should. The breakfast area was clean, well stocked, the food was really good and the employees made sure there was plenty for everyone. In case you're a coffee lover, I can promis you'll want more than 1 cup and it's available 24/7.

Cons:

No place is perfect and I know that, however, I didn't find a single thing to dislike. I do think the lighting in the room could have been a tiny bit better.

2026-06-09 • via Nuitee
B
Black • solo_traveller • us
10
2026-06-09 • via Nuitee
S
Staggs • couple • us
10
Pros:

The hotel is located in a good area. All of the hotel employees that we encountered during our stay were very friendly. Our room was very clean and while I didn't expect that it would be, the bed was actually comfortable. The a/c worked as it should. The breakfast area was clean, well stocked, the food was really good and the employees made sure there was plenty for everyone. In case you're a coffee lover, I can promis you'll want more than 1 cup and it's available 24/7.

Cons:

No place is perfect and I know that, however, I didn't find a single thing to dislike. I do think the lighting in the room could have been a tiny bit better.

2026-06-09 • via Nuitee
M
Michael • solo_traveller • se
7
Great place to spend time in the evenings, close to everything, super comfy.
Pros:

Great location, Waffle House right across the street. Spacious room, great beds and pillows. Service was awesome.

Cons:

The wifi was up and down all the time, made it challenging to work remote form the room.

2026-06-08 • via Nuitee
M
Melissa • solo_traveller • us
9
Cozy and Clean
Pros:

Was peaceful x I loved the fitness center

2026-05-31 • via Nuitee
C
Canady • family_with_children • us
10
Pros:

The location was awesome

Cons:

The bathroom floor had stains around the toilet area.

2026-05-26 • via Nuitee
D
Debby • solo_traveller • us
10
2026-05-26 • via Nuitee
F
Felicia • family_with_children • us
8
2026-05-25 • via Nuitee
D
Donna • solo_traveller • us
10
2026-05-18 • via Nuitee
V
Valeria • couple • us
10
2026-05-11 • via Nuitee
N
Nathalie Nicole • solo_traveller • us
10
2026-05-10 • via Nuitee
M
Matthew • couple • us
10
2026-05-05 • via Nuitee
L
Liz • family_with_children • us
7
2026-05-04 • via Nuitee