Mercure Caen Cote De Nacre

Hotels
•
Mercure
8.3 (517 reviews)
2 Place Boston , Caen , FR
+33 2 31 44 05 05

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and modern environment
Cons:
High breakfast prices
Limited restaurant hours

Categories

Cleanliness
8.2
Some reviews mention cleanliness positively, but a few concerns were raised.
Service
8.7
Overall, the staff is often described as friendly and helpful, despite some service issues.
Location
8.5
Well located for accessing the ferry port and city center, though some mention being in the suburbs.
Room Quality
8.4
Rooms are described as modern and comfortable, with some minor complaints about bed size.
Amenities
8
Amenities like the restaurant received mixed feedback, particularly regarding availability.
Value for Money
8.2
Hotel pricing perceived as reasonable, though some mentioned high costs for breakfast.
Food and Beverage
7.7
Mixed feelings about food options, particularly due to high breakfast cost and limited restaurant hours.
Overall Experience
8.7
Overall positive experiences with the stay, with many stating they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 04:52

Property Description

Convenient Location
Located next to the Côte de Nacre and just a short drive from the beach, Mercure Caen Hérouville offers easy access to both natural beauty and urban attractions. With the city center and tram station nearby, exploring the area is a breeze.

Comfortable Accommodation
Experience comfort in every room with air-conditioning, flat-screen TVs, and en suite bathrooms. Whether unwinding after a day of sightseeing or preparing for a business meeting, our rooms provide the perfect retreat.

Exceptional Amenities
Start your day with a delicious breakfast and savor French cuisine at Le Normand Restaurant. Unwind with a drink at Le Calix bar or utilize free Wi-Fi throughout the hotel. With 9 meeting rooms and free on-site parking, we cater to all your needs.

Book now to experience a seamless blend of convenience and comfort at Mercure Caen Hérouville.

Important information:

Please note that children under 12 years old can enjoy breakfast for free.

Please note that we accept 1 animal per room and with an obligation to wear a muzzle for dog.

Every first Sunday of the month, we offer a "Family Brunch" from 11:30 a.m. to 3:00 p.m.
A magnificent buffet featuring local produce, sweet and savory treats, unlimited drinks, and even a children's entertainment program with a film screening, guaranteed to leave you with memories.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: CDG

Location

Guest Reviews

8.3
Based on 517 reviews
Cleanliness: 8.2
Service: 8.7
Location: 8.5
Room Quality: 8.4
Amenities: 8
Value for Money: 8.2
Food and Beverage: 7.7
Overall Experience: 8.7
S
Sovichea • family_with_children • fr
9
Pros:

Nous sommes venues en fourgon aménagée. Le parking est très pratique. Tout s’est bien passé.

2026-09-12 • via Nuitee
M
Malou • family_with_children • lu
8
2026-09-11 • via Nuitee
Émilie • family_with_children • fr
4
Plus de points négatifs, que positif.
Pros:

Appartement au cœur de la ville de Crozon.

Cons:

L'appartement a récemment été rénové mais de nombreux éléments restent à finaliser pour le confort et la sécurité des voyageurs : Les plinthes ne sont pas posées. Il manque les caches sur les prises électriques et sur certaines il y a juste les fils électriques dans les boîtiers d'encastrement sans rien d'autre. Pas d'eau chaude dans la salle de bain de l'étage. Le point le plus noir reste le manque total d'intimité, l'absence de rideau sur la fenêtre donnant directement sur l'escalier, la nuit, dès que la lumière de l'appartement est allumée. Le logement devenait entièrement transparent depuis l'extérieur, ce qui a constitué une atteinte à notre intimité et à notre pudeur au quotidien. Enfin, l'odeur dans les parties communes était à la limite du supportable en raison de poubelle stockées dans le hall d'accueil qui remontait dans l'appartement dès que les portes étaient ouvertes, sans compter les passages à chaque fois que nous rentrions ou sortions de l'appartement. C'est dommage car le logement a du potentiel, mais ces détails gâchent l'expérience.

2026-09-07 • via Nuitee
F
Fiona • solo_traveller • ie
1
2026-09-07 • via Nuitee
K
Katy • extended_group • us
10
Pros:

Clean rooms, great staff and just correct in all aspects.

2026-09-04 • via Nuitee
J
June • couple • gb
7
Ok but should be better
Pros:

Location
Bed comfortable
Shower good

Cons:

No bottled water in room
Towels very thin
No refrigerator I would expect a refrigerator in a 4 star hotel
Restaurant menu limited

2026-09-02 • via Nuitee
G
Gregg • couple • fr
7
2026-09-01 • via Nuitee
J
James • solo_traveller • gb
10
Brilliant staff, good quality hotel . Comfortable spacious bedroom
Pros:

Very well presented, clean and stylish . Great location for getting to the ferry port in good time

2026-08-31 • via Nuitee
M
Marc • family_with_children • de
8
2026-08-30 • via Nuitee
P
Pascal • extended_group • de
7
2026-08-30 • via Nuitee
Q
QINGFENG • solo_traveller • fr
8
2026-08-30 • via Nuitee
M
Mehdi • solo_traveller • fr
9
2026-08-29 • via Nuitee
K
Kelly • solo_traveller • gb
4
2026-08-29 • via Nuitee
R
Reinhard • couple • de
7
Geht so
Pros:

Frühstück war ok, habe aber auch viele bessere erlebt

Cons:

Toilette Lüfter defekt, Spülung hakte, Schwelle an der Tür. Dusche lebensgefährlich glatt

2026-08-29 • via Nuitee
M
Mehdi • solo_traveller • fr
8
2026-08-29 • via Nuitee
S
sebnoun • solo_traveller • fr
9
Pros:

Hotel bien situé pour les accès à caen et aux plages. Personnel très agréable

Cons:

Ras

2026-08-27 • via Nuitee
A
Andrée • couple • be
9
Cons:

Les couettes lourdes auxquelles nous ne sommes pas habitués perturbant le sommeil ...

2026-08-23 • via Nuitee
S
Stefano Guido • couple • it
9
Pros:

Hotel circondato dal verde. Ampio parcheggio in loco e gratuito. Banchina del tram (il quale raggiunge il centro città) situata a pochi passi dall'hotel. Camera e bagno grandi. Colazione ottima ed abbondante. Ristorante con ottimi piatti.

2026-08-22 • via Nuitee
B
Bryn • couple • gb
8
Fulfilled need for an overnight stay after late night arrival on ferry. stay off
Pros:

Very handy for ferry port and easy to find with secure parking.

Cons:

No fridge in room.
No fresh milk.
Very poor towels

2026-08-22 • via Nuitee
V
viaggiatore curioso • solo_traveller • it
7
Pros:

Camera abbastanza confortevole. Parcheggio molto grande e spazioso

Cons:

Colazione carissima. Posizione hotel in quartiere verde ma senza servizi intorno

2026-08-21 • via Nuitee