Mercure Caen Cote De Nacre

Hotels
Mercure
8.3 (456 reviews)
2 Place Boston , Caen , fr

Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and modern environment
Cons:
High breakfast prices
Limited restaurant hours

Categories

Cleanliness
8.2
Some reviews mention cleanliness positively, but a few concerns were raised.
Service
8.7
Overall, the staff is often described as friendly and helpful, despite some service issues.
Location
8.5
Well located for accessing the ferry port and city center, though some mention being in the suburbs.
Room Quality
8.4
Rooms are described as modern and comfortable, with some minor complaints about bed size.
Amenities
8
Amenities like the restaurant received mixed feedback, particularly regarding availability.
Value for Money
8.2
Hotel pricing perceived as reasonable, though some mentioned high costs for breakfast.
Food and Beverage
7.7
Mixed feelings about food options, particularly due to high breakfast cost and limited restaurant hours.
Overall Experience
8.7
Overall positive experiences with the stay, with many stating they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 04:52

Property Description

Convenient Location
Located next to the Côte de Nacre and just a short drive from the beach, Mercure Caen Hérouville offers easy access to both natural beauty and urban attractions. With the city center and tram station nearby, exploring the area is a breeze.

Comfortable Accommodation
Experience comfort in every room with air-conditioning, flat-screen TVs, and en suite bathrooms. Whether unwinding after a day of sightseeing or preparing for a business meeting, our rooms provide the perfect retreat.

Exceptional Amenities
Start your day with a delicious breakfast and savor French cuisine at Le Normand Restaurant. Unwind with a drink at Le Calix bar or utilize free Wi-Fi throughout the hotel. With 9 meeting rooms and free on-site parking, we cater to all your needs.

Book now to experience a seamless blend of convenience and comfort at Mercure Caen Hérouville.

Important information:

Please note that children under 12 years old can enjoy breakfast for free.

Please note that we accept 1 animal per room and with an obligation to wear a muzzle for dog.

Every first Sunday of the month, we offer a "Family Brunch" from 11:30 a.m. to 3:00 p.m.
A magnificent buffet featuring local produce, sweet and savory treats, unlimited drinks, and even a children's entertainment program with a film screening, guaranteed to leave you with memories.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CDG

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.3
Based on 456 reviews
Cleanliness: 8.2
Service: 8.7
Location: 8.5
Room Quality: 8.4
Amenities: 8
Value for Money: 8.2
Food and Beverage: 7.7
Overall Experience: 8.7
B
Ben solo_traveller gb
8
2026-06-27 via Nuitee
N
nandismo solo_traveller it
9
Bel 4 stelle
Pros:

Hotel molto accogliente, stanza molto bella e pulita con schermo TV enorme. Prodotti da bagno della marca Nuxe (ottimo marchio). Comodissimo l'ampio parcheggio gratuito. Interessante il ristorante anche se rimane chiuso il fine settimana. Buona la colazione, standard per il livello dell'hotel.

Cons:

La posizione è un po' defilata rispetto al centro per cui serve necessariamente l'auto o un mezzo per raggiungerlo.

2026-06-26 via Nuitee
S
Susan couple gb
8
Enjoyable two night stay, convenient for Caen centre (tram nearby) and ferry.
Pros:

Welcoming and helpful receptionist on arrival. Good quality hotel.

Cons:

Restaurant closed at weekends as we knew when booking. Limited and mediocre dining options within walking distance.

2026-06-23 via Nuitee
S
Stéphanie solo_traveller fr
10
Nuit au calme avant examen, parfait
Pros:

Le calme et la chambre très agréable

Cons:

L’absence de baignoire, le restaurant très bruyant

2026-06-23 via Nuitee
A
Arnaud solo_traveller fr
10
2026-06-23 via Nuitee
B
bruno extended_group fr
9
2026-06-22 via Nuitee
F
FRANCOIS solo_traveller fr
10
Pros:

Ras

Cons:

Ras

2026-06-22 via Nuitee
B
Barbara solo_traveller it
7
Per le 4 stelle deve ancora fare molto
Pros:

Parcheggio, personale, posizione attaccata al tram,

Cons:

Bagno da rifare, moquette e camera per una tripla superiore decisamente poco spaziosa

2026-06-21 via Nuitee
P
Pawel couple pl
9
2026-06-21 via Nuitee
L
Loic solo_traveller fr
10
2026-06-21 via Nuitee
T
Trenear couple gb
8
Restful stop over hotel - B and B only at weekends
Pros:

Very quiet location. Comfortable bed and large walk in shower. Ample free parking. Very helpful staff.

Cons:

There was no restaurant service Friday- Sunday which was not flagged at time of booking. Very little open close by so a bit of an inconvenience.

2026-06-20 via Nuitee
C
Christine couple fr
9
Je recommande vivement cet hôtel
Pros:

L’accueil, le confort, l’ambiance, l’espace, le professionnalisme et la gentillesse de tout le personnel. Les repas sont très bons et les petits déjeuners très variés et très bons également

Cons:

Pour cette gamme de prix, des serviettes plus confortables et un vrai shampoing

2026-06-19 via Nuitee
P
Pascal.G solo_traveller fr
10
Pros:

L'établissement est vraiment très propre, le personnel très professionnel, la déco est aussi très réussie, nous avons passé un séjour super agréable. Rapport qualité prix intéressant.

Cons:

Juste que le bac à douche est un peu glissant, dommage.

2026-06-18 via Nuitee
S
Sylvia solo_traveller fr
10
Bon séjour ! Personnel très sympatique et très attentionné. Les chambres sont très confortables.
Pros:

Excellent petit-déjeuner : il y en a pour tous les goûts . Le personnel est très sympa et très attentionné.
Les chambres sont très confortables et au calme .

2026-06-18 via Nuitee
E
Eric extended_group fr
8
2026-06-14 via Nuitee
D
desmonts couple fr
9
2026-06-12 via Nuitee
J
Jonathan solo_traveller gb
10
2026-06-11 via Nuitee
L
Luc couple fr
10
Parfait pour une halte à Caen
Pros:

L’emplacement et le côté neuf de l’établissement
Grande chambre et petit déjeuner

Cons:

Rien

2026-06-10 via Nuitee
V
Volker couple de
9
2026-06-08 via Nuitee
B
barbet couple fr
8
2026-06-06 via Nuitee