Mercure Caen Cote De Nacre

Hotels
•
Mercure
8.3 (416 reviews)
2 Place Boston , Caen , fr

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and modern environment
Cons:
High breakfast prices
Limited restaurant hours

Categories

Cleanliness
8.2
Some reviews mention cleanliness positively, but a few concerns were raised.
Service
8.7
Overall, the staff is often described as friendly and helpful, despite some service issues.
Location
8.5
Well located for accessing the ferry port and city center, though some mention being in the suburbs.
Room Quality
8.4
Rooms are described as modern and comfortable, with some minor complaints about bed size.
Amenities
8
Amenities like the restaurant received mixed feedback, particularly regarding availability.
Value for Money
8.2
Hotel pricing perceived as reasonable, though some mentioned high costs for breakfast.
Food and Beverage
7.7
Mixed feelings about food options, particularly due to high breakfast cost and limited restaurant hours.
Overall Experience
8.7
Overall positive experiences with the stay, with many stating they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 04:52

Property Description

Convenient Location
Located next to the Côte de Nacre and just a short drive from the beach, Mercure Caen Hérouville offers easy access to both natural beauty and urban attractions. With the city center and tram station nearby, exploring the area is a breeze.

Comfortable Accommodation
Experience comfort in every room with air-conditioning, flat-screen TVs, and en suite bathrooms. Whether unwinding after a day of sightseeing or preparing for a business meeting, our rooms provide the perfect retreat.

Exceptional Amenities
Start your day with a delicious breakfast and savor French cuisine at Le Normand Restaurant. Unwind with a drink at Le Calix bar or utilize free Wi-Fi throughout the hotel. With 9 meeting rooms and free on-site parking, we cater to all your needs.

Book now to experience a seamless blend of convenience and comfort at Mercure Caen Hérouville.

Important information:

Please note that children under 12 years old can enjoy breakfast for free.

Please note that we accept 1 animal per room and with an obligation to wear a muzzle for dog.

Every first Sunday of the month, we offer a "Family Brunch" from 11:30 a.m. to 3:00 p.m.
A magnificent buffet featuring local produce, sweet and savory treats, unlimited drinks, and even a children's entertainment program with a film screening, guaranteed to leave you with memories.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CDG

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.3
Based on 416 reviews
Cleanliness: 8.2
Service: 8.7
Location: 8.5
Room Quality: 8.4
Amenities: 8
Value for Money: 8.2
Food and Beverage: 7.7
Overall Experience: 8.7
G
Grégoire • couple • fr
4
Pros:

Emplacement, petit déjeuner, literie

Cons:

Insonorisation, manque d’anticipation sur de demandes formulées en amont

2026-05-09 • via Nuitee
M
Miriam • couple • de
7
Solide Unterkunft für einen kurzen Aufenthalt
Pros:

Sehr freundliches und hilfsbereites Personal an der Rezeption, 24/7 Fitnessbereich, kostenlose Parkplätze, kostenlose Äpfel und Wasser

Cons:

Überteuertes Bier in der Bar, Hotel ist in die Jahr gekommen - könnte eine Modernisierung vertragen, Fitnesskonzept ausbaufähig, Personal beim Frühstück unkoordiniert und es fehlt an Gesunden Alternativen (z. B. Haferflocken, Skyr, zuckerfreie Varianten, Gemüse)

2026-05-05 • via Nuitee
B
Borowiak • couple • pl
8
2026-05-04 • via Nuitee
G
Grégoire • couple • fr
10
Parfait
2026-05-04 • via Nuitee
S
Sandrine • solo_traveller • fr
9
Pros:

La rénovation de l'hôtel, très belle décoration chaleureuse, la qualité du buffet du petit déjeuner ( pain , madeleine ,sans gluten encore trop rare)
la propreté de la Chambre .

Cons:

Côté un peu trop mou et qui commence à creuser du matelas .
il manque un sèche linge à disposition client ( si on se douche tard le soir les serviettes pas sèchent ) et on demande de nouvelles qzrviettes dommage quand elles sont propres mais mouillées

2026-05-03 • via Nuitee
D
Dounies Choura • solo_traveller • fr
8
Pros:

Chambre propre, calme.

2026-04-30 • via Nuitee
C
Christina • solo_traveller • us
8
Good quality hotel
Pros:

Very close to public transport, safe on site parking. Mini fridge was nice to have

Cons:

Air conditioning didnt work, a very simple and clean hotel nothing special.

2026-04-29 • via Nuitee
W
Wolfgang • couple • de
7
gut
2026-04-27 • via Nuitee
A
Alessandra • extended_group • it
10
2026-04-26 • via Nuitee
A
Anne • solo_traveller • fr
9
Pros:

Bon emplacement, belle chambre et grande douche

2026-04-25 • via Nuitee
W
William • couple • fr
10
2026-04-25 • via Nuitee
E
Emmanuel • couple • fr
9
Parfait pour visiter Caen et ces alentours
Pros:

Hôtel confortable avec un bon rapport qualité prix.
Le petit déjeuner était excellent.
La proximité du tram permet d’aller au centre ville sans prendre la voiture.

Cons:

Rien

2026-04-19 • via Nuitee
P
PHILIPPE • couple • fr
9
Hôtel très confortable - excellente literie
Pros:

Hôtel très confortable - excellente literie

Cons:

RAS

2026-04-19 • via Nuitee
F
Franck • family_with_children • fr
10
Exceptionnel
Pros:

Petit déjeuner complet, adapté et diversifié
Accueil courtois et professionnel de la part du personnel

2026-04-19 • via Nuitee
J
Jan • solo_traveller • nl
8
2026-04-17 • via Nuitee
W
WILLIAM • couple • us
7
2026-04-17 • via Nuitee
O
Olaf • family_with_children • nl
9
2026-04-15 • via Nuitee
M
Marilen • couple • gb
10
2026-04-14 • via Nuitee
E
Estelle • couple • fr
8
2026-04-10 • via Nuitee
E
ERIK • solo_traveller • es
6
2026-04-07 • via Nuitee