Phoenix Park Hotel

Hotels
9.4 (3859 reviews)
520 North Capitol Street NW , Washington , us

Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Comfortable beds
Cons:
Some noise from adjacent rooms
Limited dinner choices nearby

Categories

Cleanliness
9.3
Rooms were mentioned as clean and comfortable in multiple reviews.
Service
10
Staff were described as exceptionally helpful and friendly multiple times.
Location
10
Proximity to Union Station and key landmarks is frequently highlighted.
Room Quality
9.3
Rooms described as large, comfortable, and beautiful.
Amenities
9.3
Amenities like the chocolate machine and nearby restaurant praised.
Value for Money
9.3
General sentiment indicates good value for the quality provided.
Food and Beverage
8.3
Breakfast options were noted with a warning to avoid one external option.
Overall Experience
9.7
Overall experience described positively, with various aspects highlighted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 08:28

Property Description

Historic Luxury Hotel with European Elegance:
Experience the charm of warm Irish hospitality at the Phoenix Park Hotel in the heart of Washington, D.C. This historic luxury hotel seamlessly blends old-world European elegance with modern conveniences, offering you a unique and unforgettable stay.

Peaceful Sanctuary with Thoughtful Amenities:
Escape the city hustle and bustle at the Phoenix Park Hotel, where you can relax in a peaceful sanctuary. With a dedicated concierge desk to cater to your every need, from arranging activities to making restaurant reservations, your stay will be stress-free and enjoyable.

Prime City Centre Location:
Located just a stone's throw away from Union Station and the Red Line Metro, the Phoenix Park Hotel offers unparalleled convenience. Immerse yourself in the vibrant city life, with top attractions like the Capitol building, luxury shopping, and fine dining all within walking distance of the hotel.

Book your stay at the Phoenix Park Hotel now and indulge in a perfect blend of luxury, comfort, and convenience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DCA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs USD 64 per day.

Location

Guest Reviews

9.4
Based on 3859 reviews
Cleanliness: 9.3
Service: 10
Location: 10
Room Quality: 9.3
Amenities: 9.3
Value for Money: 9.3
Food and Beverage: 8.3
Overall Experience: 9.7
B
Bjarne Pettersson extended_group se
1
2026-03-06 via Nuitee
K
Kim solo_traveller il
9
Great choice for DC
Pros:

The room was spacious and nicely designed. Staff was super nice and accommodating.

Cons:

The rooms weren’t really noise proof (to the outside of the building and nearby rooms)

2026-03-04 via Nuitee
M
Mélanie solo_traveller fr
10
2026-03-04 via Nuitee
J
Jerry solo_traveller us
10
Excellent value and the Irish pub is great!
Pros:

Super convenient to Union Station and Congress.

Cons:

Not much lounge space in the lobby.

2026-03-04 via Nuitee
B
Bill55 family_with_children us
10
We had a wonderful one night stay. We will be back.
Pros:

Loved the location. We had a corner room facing Union Station.

2026-03-04 via Nuitee
F
Fidel couple pr
10
2026-02-28 via Nuitee
A
Ana claudia family_with_children br
10
Pros:

Ótima localização, muito confortável!

2026-02-24 via Nuitee
3
321kellih Business
10
Wonderful Stay
Pros:

Great location - close to metro and walking distance to several restaurants, federal buildings, and tourist attractions.

2026-02-22 via Tripadvisor
S
sumi1020 Business Kobe, Hyogo Prefecture, Kinki
10
Highly recommended in DC!
Pros:

The hotel is a few minutes walking distance from the Union Station. Its historical building is quite unique and beautiful and the restaurant on the ground floor serves delicious Irish cuisine.
The room was spacious and very cosy and the staffs were so friendly. I wish I could come back there again!

2026-02-17 via Tripadvisor
T
terisV1824UV Business
10
You MUST stay here!
Pros:

The beds were INCREDIBLY comfortable! Great bedding and pillows. The front desk staff was friendly. Food and service at the Dubliner were superb. One can hear the noise from the street fairly well but it was relatively quiet in the overnight hours. If one needed to sleep during the day, that could present a challenge.

2026-02-13 via Tripadvisor
T
travishO6872LJ Business
10
Nice hotel, better staff
Pros:

We hosted a business group for a three day event and the folks at Phoenix Park Hotel made things easy, straightfoward, and worked with us when we needed to add people or extend some bookings last minute. We will be using this hotel in the future for sure.

2026-02-10 via Tripadvisor
M
mayfieldmom Couples Baltimore, Maryland
10
great location - close proximity to Amtrak and subway.
Pros:

stayed here for a night to do some touristy things in DC. Great location - mere minutes walking distance from train and subway station. Very nice staff - very accomodating. The room was a decent size with nice amenities; bed was comfy and room was clean. Coffee station available 24 hrs which had really delicious hot chocolate - perfect after trudging through the snow. The Dubliner pub/restaurant is on the first floor of this hotel which made grabbing a beer in the evening and breakfast in the morning super convenient. Would definitely recommend this hotel and would stay here again.

2026-02-07 via Tripadvisor
R
robinpL6466UC Couples
10
Great stay!
Pros:

We loved the Phoenix Park! It was super convenient to be right across from the train station, walking distance to the National Mall, and facing the Postal Museum, which was the best museum we went to in DC. The staff was lovely, the room was comfortable, and guest lounge was exactly what we needed to work on the road.

2026-02-04 via Tripadvisor
C
caseym774 NONE
10
Well done Phoenix Park.
Pros:

Location is everything on a trip of any kind. This was for business, and one of my events was at Capital One Arena, Thursday evening Wizards game against the Bucks. 1/2 mile walk, straight shot. This took 10 minutes. Easy access to subway and buses, 1/3 mile to the Capital. Senate building is across the street. As for the room, it was super spacious, bed was comfortable, modern contemporary, updated bathroom, fridge, nice toiletry products, and decent towels. There is also a fresh robe. All-in-all, I am not sure that there is need to find another hotel when staying in DC in the future. The price is right and so is this hotel. Keep it up Phoenix Park.

2026-02-01 via Tripadvisor
J
JOSE couple es
10
Pros:

Todo

2026-01-29 via Nuitee
M
mohib629 NONE New York City, New York
6
Good location
Pros:

The location was excellent. However, the room need more cleaning and hot and cold water was crazy. Sometimes it was only hot water and sometimes its only cold.
The additional fee of 32 USD even we are not using the facilities is crazy.

2026-01-27 via Tripadvisor
E
Edwards couple us
8
2026-01-27 via Nuitee
K
kneedonein Solo travel
8
Hidden fees; be forewarned
Pros:

I had to stay at a hotel last-minute. The Phoenix Park was conveniently located mere blocks away from Union Station, which made it a go-to choice. I booked through a third-party platform, which assessed me a booking fee. Then, to add insult to injury, upon arriving late at night at the hotel, I found out that I was also being assessed a "facility fee" of $32.00. For what, I do not know. I argued, checked in, went to bed, woke up at 6am, checked out, and used none of the facilities. The hotel would not budge.

Though the location was great and the room was quite clean, I personally will not stay at this hotel again because I came away feeling scammed and taken advantage of. I can't stand these kinds of hidden fees.

2026-01-25 via Tripadvisor
B
briannM7386SL NONE
8
Great experience
Pros:

Excellent employees. Front desk and greeter were attentive, helpful and kind. Given the location, compared to other hotel prices, this is very good. Great restaurant service but food was mediocre.

2026-01-25 via Tripadvisor
J
Jonathan solo_traveller us
7
It worked well for what I needed.
Pros:

Conveniently located to Union Station.

Cons:

It was fine. There was not a dresser and the clothes hanging area was very small.

2026-01-25 via Nuitee