Phoenix Park Hotel

Hotels
9.4 (4189 reviews)
520 North Capitol Street NW , Washington , us
+1 202-638-6900

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Comfortable beds
Cons:
Some noise from adjacent rooms
Limited dinner choices nearby

Categories

Cleanliness
9.3
Rooms were mentioned as clean and comfortable in multiple reviews.
Service
10
Staff were described as exceptionally helpful and friendly multiple times.
Location
10
Proximity to Union Station and key landmarks is frequently highlighted.
Room Quality
9.3
Rooms described as large, comfortable, and beautiful.
Amenities
9.3
Amenities like the chocolate machine and nearby restaurant praised.
Value for Money
9.3
General sentiment indicates good value for the quality provided.
Food and Beverage
8.3
Breakfast options were noted with a warning to avoid one external option.
Overall Experience
9.7
Overall experience described positively, with various aspects highlighted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 08:28

Property Description

Historic Luxury Hotel with European Elegance:
Experience the charm of warm Irish hospitality at the Phoenix Park Hotel in the heart of Washington, D.C. This historic luxury hotel seamlessly blends old-world European elegance with modern conveniences, offering you a unique and unforgettable stay.

Peaceful Sanctuary with Thoughtful Amenities:
Escape the city hustle and bustle at the Phoenix Park Hotel, where you can relax in a peaceful sanctuary. With a dedicated concierge desk to cater to your every need, from arranging activities to making restaurant reservations, your stay will be stress-free and enjoyable.

Prime City Centre Location:
Located just a stone's throw away from Union Station and the Red Line Metro, the Phoenix Park Hotel offers unparalleled convenience. Immerse yourself in the vibrant city life, with top attractions like the Capitol building, luxury shopping, and fine dining all within walking distance of the hotel.

Book your stay at the Phoenix Park Hotel now and indulge in a perfect blend of luxury, comfort, and convenience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DCA

Location

Guest Reviews

9.4
Based on 4189 reviews
Cleanliness: 9.3
Service: 10
Location: 10
Room Quality: 9.3
Amenities: 9.3
Value for Money: 9.3
Food and Beverage: 8.3
Overall Experience: 9.7
A
Agata • family_with_children • pl
10
Świetny wybór na pobyt w centrum DC
Pros:

Fantastyczna lokalizacja bardzo blisko Union Station. Czysto, spokojnie, kawa i herbata w cenie na 2. Piętrze, pralnia dla gości .

Cons:

Wszystko mi się podobało

2026-08-29 • via Nuitee
J
José Andrés • couple • es
10
Pros:

Todo, pero en especial la ubicación y el servicio de cafetería de cortesía!!! La limpieza y la nevera.

2026-08-29 • via Nuitee
E
Edel • family_with_children • us
10
2026-08-29 • via Nuitee
J
Jun • extended_group • cn
8
Pros:

very good location

2026-08-29 • via Nuitee
W
Wahid • couple • fr
8
Pros:

Très bon accueil du personnel

2026-08-28 • via Nuitee
N
NIENCHEN • couple • tw
10
Great location, spacious room, and a very comfortable stay!
Pros:

The location was great, very close to Washington Union Station. The room was spacious and comfortable, and all the staff were very friendly and helpful. It was also very convenient to be able to store our luggage before check-in.

Cons:

The only downside was that there was only one washing machine and one dryer, so we had to wait to use them.

2026-08-28 • via Nuitee
S
Savage • solo_traveller • us
10
2026-08-27 • via Nuitee
B
Bella • couple • za
7
Enjoyable but with some issues
Pros:

Good Day

We had a great time at the beautiful Hotel and location is perfect.

Would like to suggest that the accessible room be a bit bigger and with a view. I had originally booked for an ADA room but felt it was too small to get around, and the bed space was not enough to get the wheelchair around to get into the bed. Fortunately, I am able to stand and opted for a bigger room so that there would be more space. Unfortunately had to cope without rails in the bathroom to hold on too.

The main elevator was too narrow for my wheelchair so had to use your service elevator. At least the staff were very accommodating and very helpful.

Feel sad that if you are differently challenged that we need to accept second best when it comes to accommodation in the USA.

But we still enjoyed our stay with you, loved the Irish pub ....

Thank you
Bella

Cons:

As above

2026-08-27 • via Nuitee
E
Elisa R • solo_traveller • it
8
Pros:

Hotel vicinissimo a Union Station e a Capitol Hill, ideale per visitare la zona monumentale e museale. Camera spaziosa e dotata di tutti i comfort. Lavanderia a disposizione degli ospiti gratuitamente, zona caffè e bevande calde H24 al secondo piano. Personale gentile e disponibile.

Cons:

Nei dintorni non ci sono locali o supermercati.

2026-08-26 • via Nuitee
G
Graham • solo_traveller • gb
4
Cons:

Hotel took $100 room deposit. Still not refunded 3 weeks after one day stay.

2026-08-26 • via Nuitee
H
Hongjian • solo_traveller • de
10
Pros:

Großes Hotelzimmer. Top Lage, fußläufig zum Bahnhof. Kostenlose Kaffee.

Cons:

Nix

2026-08-26 • via Nuitee
Z
Zsuzsa • family_with_children • hu
10
2026-08-26 • via Nuitee
C
claudio • couple • it
9
2026-08-25 • via Nuitee
J
Justyna • solo_traveller • us
9
2026-08-25 • via Nuitee
M
MICHAEL • couple • us
9
2026-08-24 • via Nuitee
H
Hiromi • solo_traveller • jp
4
booking.comの表示金額より多く請求された！
Pros:

ユニオンステーションに近かったこと。

Cons:

床がベタついていて、素足で歩くと不快そのもの。幸い、スリッパを持参していたので対応出来たが…。また、Booking.comで表示された支払い金額より多く請求されたこと。この件については、旅行から帰国ご、あらためて対応の確認をさせて頂きます。

2026-08-24 • via Nuitee
Ákos • family_with_children • hu
10
2026-08-23 • via Nuitee
E
Elizabeth • solo_traveller • us
7
I liked the hotel but was unhappy that they added a $32 a day amenities fee. Seems like bait and switch. That should hav
2026-08-23 • via Nuitee
K
Kristine • family_with_children • lv
10
Exceptional hotel and overall a fantastic experience! My only small feedback is that the blankets felt a bit worn. Other
2026-08-23 • via Nuitee
T
Tony • solo_traveller • gb
8
A very good hotel with a terrific location near Union Station and an excellent breakfast option.
Pros:

Excellent location near Union Station with its shops, eating places and train, metro and bus links.
Excellent breakfast option at adjacent Dubliner Bar
Proximity to The Dubliner Bar was a plus..
Business centre on 2nd floor a good idea, although I did not need to use it.

Cons:

Basic tea and coffee facilities in hotel rooms as well as more elaborate choice on 2nd floor would have been appreciated.

2026-08-22 • via Nuitee