Phoenix Park Hotel

Hotels
9.4 (3958 reviews)
520 North Capitol Street NW , Washington , us

Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Comfortable beds
Cons:
Some noise from adjacent rooms
Limited dinner choices nearby

Categories

Cleanliness
9.3
Rooms were mentioned as clean and comfortable in multiple reviews.
Service
10
Staff were described as exceptionally helpful and friendly multiple times.
Location
10
Proximity to Union Station and key landmarks is frequently highlighted.
Room Quality
9.3
Rooms described as large, comfortable, and beautiful.
Amenities
9.3
Amenities like the chocolate machine and nearby restaurant praised.
Value for Money
9.3
General sentiment indicates good value for the quality provided.
Food and Beverage
8.3
Breakfast options were noted with a warning to avoid one external option.
Overall Experience
9.7
Overall experience described positively, with various aspects highlighted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 08:28

Property Description

Historic Luxury Hotel with European Elegance:
Experience the charm of warm Irish hospitality at the Phoenix Park Hotel in the heart of Washington, D.C. This historic luxury hotel seamlessly blends old-world European elegance with modern conveniences, offering you a unique and unforgettable stay.

Peaceful Sanctuary with Thoughtful Amenities:
Escape the city hustle and bustle at the Phoenix Park Hotel, where you can relax in a peaceful sanctuary. With a dedicated concierge desk to cater to your every need, from arranging activities to making restaurant reservations, your stay will be stress-free and enjoyable.

Prime City Centre Location:
Located just a stone's throw away from Union Station and the Red Line Metro, the Phoenix Park Hotel offers unparalleled convenience. Immerse yourself in the vibrant city life, with top attractions like the Capitol building, luxury shopping, and fine dining all within walking distance of the hotel.

Book your stay at the Phoenix Park Hotel now and indulge in a perfect blend of luxury, comfort, and convenience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DCA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs USD 64 per day.

Location

Guest Reviews

9.4
Based on 3958 reviews
Cleanliness: 9.3
Service: 10
Location: 10
Room Quality: 9.3
Amenities: 9.3
Value for Money: 9.3
Food and Beverage: 8.3
Overall Experience: 9.7
P
Patricia couple us
9
Good location and very quaint hotel
Pros:

Very convenient to union station

Cons:

Have stayed here 2x and both very good experience. But last time the place smelled like fish. Maybe because of the restaurant.

2026-05-14 via Nuitee
M
Melinda couple us
8
Pros:

Great location-small room,
Good business lounge

Cons:

No free breakfast

2026-05-14 via Nuitee
O
Osmond solo_traveller us
7
Pros:

Location

Cons:

Small rooms. No receipt for charges. Impossible to get hold of someone to query the charges

2026-05-13 via Nuitee
A
Amy couple us
10
Perfect little spot to travel to DC by train and visit the Capitol.
Pros:

I loved that this historic hotel was so well cared for, brilliantly organized, clean and relaxing. Loved the guest laundry! The pub downstairs was perfect—live entertainment and outdoor seating on a warm spring night. A block from Union Station and three blocks to the Capitol. Location!

2026-05-13 via Nuitee
T
TERESA solo_traveller it
8
2026-05-12 via Nuitee
M
Martina couple de
8
Pros:

Frühstück war nicht inklusive. Musste extra gezahlt werden

Cons:

Kopfkissen waren zu hart.
Toilettenpapier war an ungeschickter Stelle angebracht

2026-05-12 via Nuitee
C
Carol couple us
9
We will come again and request a better room
Pros:

dinner and breakfast were very good and great service.

Cons:

view of another building

2026-05-11 via Nuitee
A
Agostinho extended_group br
8
Excelente
Pros:

Localização, espaço do quarto

Cons:

Nada

2026-05-11 via Nuitee
G
Gloria couple ec
10
Cómoda
Pros:

La ubicación del hotel fue excelente por estar cerca de la estación del metro unión Station para poderse movilizar incluso por el traslado del aeropuerto al hotel , en esa estación está el servicio de trolle si van por turismo y siempre brindaron el mejor servicio , nos guardaron el equipaje sin problema después del check out y apenas llegamos nos ayudaron con la habitación lista

Otra cosa que nos gustó mucho fue el área de café y aromáticas 24 horas

El baño estuvo impecable en limpieza y el agua ducha estuvo perfecta , buenas presión y se la podía regular con facilidad la temperatura

2026-05-11 via Nuitee
F
Fiorella wendy solo_traveller pe
10
Pros:

La ubicación excelente

Cons:

El olor del bar que está a lado entra al hotel y es muy fuerte. Parece que el extractor de la grasa está malograda

2026-05-10 via Nuitee
E
Elizabeth solo_traveller us
9
Cons:

Floor boards in the room were dirty
No microwave in the room

2026-05-07 via Nuitee
C
Calanit solo_traveller il
10
Pros:

נקי, מיטות נוחות

2026-05-06 via Nuitee
J
Jennifer couple us
9
Would definitely book here again, was very pleased with our stay.
Pros:

Nice location, walking distance great for area attractions and it was nice to have the dubliner downstairs. Parking was very accessible. Coffee and tea on 2nd floor was very good and we were pleased that this was an option.

Cons:

The room pillows not comfortable (too hard) but everything else was great!

2026-05-06 via Nuitee
J
Jean Pascal family_with_children fr
10
Un hôtel très confortable pour visiter Washington
Pros:

L’accueil du personnel, l’emplacement près de Union Station, le confort et la propreté de l’hôtel, la mise à disposition gratuite de nombreuses boissons chaudes 24/24 h. C’était notre deuxième séjour au Phoenix et il fut tout aussi excellent que notre première visite. Nous recommandons vivement cet hôtel pour ceux qui viennent à Washington en train !!!

Cons:

Rien

2026-05-06 via Nuitee
T
Thais family_with_children br
10
Limpo e bem localizado
Pros:

O café disponivel durante 24h foi excelente.
A distancia da estacao mto boa
quarto limpo e excelente

Cons:

td otimo

2026-05-05 via Nuitee
J
Jeanne solo_traveller us
7
The price and location were good for our purposes but they need larger rooms and a refresh.
Pros:

Proximity to Union Station

Cons:

Very basic accommodations - small room - not as clean as I would like - a bit dingy and worn.

2026-05-05 via Nuitee
X
Xin couple us
10
2026-05-05 via Nuitee
J
Julio couple us
10
2026-05-04 via Nuitee
D
Dorothy couple sg
9
Clean and great location.
Pros:

Location was amazing, right beside union station. Hotel was clean and had good amenities.

2026-05-03 via Nuitee
D
David couple gb
9
Great stay in the wonderful city of Dc.
Pros:

Location and friendly staff

2026-05-01 via Nuitee