Hotel Majestic

Hotels
8.4 (3121 reviews)
1500 Sutter Street , San Francisco , US

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Air conditioning
24-hour front desk
Business center
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Vintage/period architecture and decor
Very friendly, helpful staff (excellent service)
Great central and safe location
Comfortable, spacious rooms with character (fireplace, canopy beds, claw-foot tubs)
Good value for money
Complimentary bottled water/snacks and a strong bar
Clean rooms frequently noted
Breakfast praised by several guests
Cons:
Parking structure closed/unavailable resulting in severe inconvenience
Breakfast quality inconsistent (basic offerings, poor sausages, limited dietary options)
Occasional insect issues (ants in bathroom)
Some rooms noisy with poor sound insulation
Old TV and some dated room fixtures
Inconsistent water temperature and occasional unpleasant odors in closet

Categories

Cleanliness
7.6
Mostly praised as sparkling clean in several reviews, but isolated negatives (ants in bathroom, unpleasant closet smell) lowered the score.
Service
9.6
Consistently excellent — staff repeatedly described as friendly, accommodating and helpful (staff mailed back a lost valuable item; bartender and front desk singled out positively).
Location
9.4
Multiple reviewers cite a great, central and safe area with excellent atmosphere and easy transport links; location is a clear strength.
Room Quality
8
Rooms praised for vintage character, spaciousness, comfortable beds, fireplace and claw-foot tubs, but the building’s age shows (noisy rooms, old TV, inconsistent water temperature, occasional odors).
Amenities
8.2
Good on complimentary bottled water/snacks, bar/cocktails, tea/coffee area and period features; some dated elements (old TV) and parking access issues affect perceived amenity quality.
Value for Money
9
Several reviewers explicitly call it excellent/great value and say they would return — strong perception of good value for price.
Food and Beverage
7.6
Mixed: some reviewers praised a plentiful, well-timed breakfast buffet, while others found breakfast basic, with poor sausages and limited dietary options (no gluten-free/plant milks).
Overall Experience
7.8
Overall very positive vintage-hotel experience with outstanding service and atmosphere, but marred for some guests by parking problems, noise and occasional cleanliness/room-issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:05

Property Description

Historic Charm and Elegance
Located in the picturesque Pacific Heights neighborhood, Hotel Majestic boasts early 20th Century architecture and exquisite French and English antiques. The hotel's elegant rooms are adorned with luxurious drapes and pillows, while the bathrooms feature marble countertops and plush monogrammed robes.

Culinary Delights at Café Majestic
Indulge in a full American breakfast or savor light fare and appetizers at Café Majestic. Dine in style in the opulent dining room or unwind at the bar, offering a delightful culinary experience for guests to enjoy.

Convenient Location
Just a short drive from San Francisco's city center and a stone's throw away from Japantown's shops and restaurants, Hotel Majestic offers a perfect blend of tranquility and accessibility. Book now to experience the historic charm and modern luxury of Hotel Majestic.

Important information:

In addition to the total room and tax charges due upon arrival an additional authorization hold of $100 minimum and $200 maximum will be placed on your credit/debit card for incidental charges. The incidental hold will be released upon check-out after all charges have cleared and it may take up to 5-10 business days for such transaction to be reflected on your account.

The Hotel Majestic provides limited valet parking service for a flat fee on a first-come first-served basis. Guests can have access to their vehicles between 07:00 - 00:00 (midnight) every day. Vehicles are stored in a secure parking garage located in a separate building across the street from the hotel. Contact the property for more details.

All-you-can-eat American breakfast buffet served from Tuesday through Saturday from 7:00 until 10:30. Sunday Brunch is similar food items, but not buffet style, and is served from 7:00 until 12:30. Room service menus remain the same for both weekday breakfast and Sunday brunch. Prices for breakfast varies per day. Please contact the property for details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SFO

Location

Guest Reviews

8.4
Based on 3121 reviews
Cleanliness: 7.6
Service: 9.6
Location: 9.4
Room Quality: 8
Amenities: 8.2
Value for Money: 9
Food and Beverage: 7.6
Overall Experience: 7.8
R
Ron • couple • us
10
Great place but the parking situation really put a damper on otherwise a great weekend! I had to fly back Sunday night f
Pros:

Beautiful vintage hotel!

Cons:

Parking!!!! Parked down the street in a parking structure which is common since older hotels don’t have parking and I was not told the parking structure was closed for the weekend we checked out on Sunday and we cannot access our vehicle so we had to stay an extra day at extra expense and the hotel did not seem to care! That was my only negative thing about the hotel but I feel it’s a thirst trap.

2026-10-27 • via Nuitee
K
Keith • couple • us
9
2026-10-27 • via Nuitee
S
Sara • family_with_children • us
8
Pros:

Friendly, accommodating staff. Beautiful room.

2026-10-27 • via Nuitee
F
Feliks • solo_traveller • ua
8
2026-10-25 • via Nuitee
M
Mary • solo_traveller • us
9
Lovely vintage hotel, excellent value
Pros:

Great area, very friendly staff, everything clean and I loved the vintage look. Breakfast buffet had a lot of options and everything was hot and ready at 7am sharp. I would absolutely recommend this place.

2026-10-23 • via Nuitee
B
Brianna • couple • us
10
Multidimensionally Dazzled
Pros:

Absolutely beautiful hotel, sparkling clean, amazing location. Everyone was kind and helpful from beginning to end. There was always bottled water available, snacks, a kind smile, phenomenal energy. I would book this hotel a million times over. When I got home from this trip I realized I had left a very valuable item in my room and Maria on the staff went to lengths to ensure it was mailed back to me. I don’t think I could possibly put a higher rating on a hotel experience.

2026-10-23 • via Nuitee
P
patty • couple • us
9
My second stay there this year and will return.
Pros:

The rooms are very comfortable and spacious. Love the fireplace, canopy bed and claw foot tubs. Staying there is a rare treat and unlike any hotel in the area. And the bar makes incredible cocktails.

Cons:

Breakfast needs to improve. Its too basic and not as unique as the hotel..sausages were poor and omelettes made with a cheese that tasted fake.

2026-10-22 • via Nuitee
M
Martina • couple • dk
9
2026-10-22 • via Nuitee
L
Laura Messer Jackson • couple • us
8
Pros:

Great location and the hotel has good character. A little old, but charming overall.

2026-10-21 • via Nuitee
H
Hope or Braden • couple • us
10
2026-10-21 • via Nuitee
L
Lior • couple • il
10
2026-10-20 • via Nuitee
M
Maria • couple • de
6
2026-10-19 • via Nuitee
D
Dolores • couple • us
10
2026-10-19 • via Nuitee
K
Kim • couple • kr
8
Great value.
Pros:

Decent breakfast and excellent staff. Excellent value hotel.

Cons:

TV was very old.

2026-10-18 • via Nuitee
K
Katja • couple • rs
10
Excellent value for money, I plan to stay again if I ever visit San Francisco again.
Pros:

Great and safe area, excellent vibe and atmosphere, staff was very friendly and polite, rooms are spacious and just like the pictures. I chose it for the interior and it did not disappoint at all.

Cons:

/

2026-10-18 • via Nuitee
D
Donna • family_with_children • us
5
Good times with Family
Pros:

The staff was friendly and helpful. The Bartender was excellent

Cons:

My only real complaint...I had ants in my bathroom. The Mtn cleaned it up and then they reappeared the next day. I did not have any food in the room and had the trash emptied daily because of the problem.

2026-10-16 • via Nuitee
N
Nicholas • solo_traveller • us
8
2026-10-16 • via Nuitee
N
Natalye • couple • us
10
2026-10-14 • via Nuitee
L
Lera L. • solo_traveller • us
10
Pros:

Architecture

2026-10-14 • via Nuitee
A
Anna • solo_traveller • us
8
2026-10-14 • via Nuitee