Hotel Majestic

Hotels
8.5 (3221 reviews)
1500 Sutter Street , San Francisco , us

Children allowed

Facilities

Air conditioning
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
Private check-in/check-out
Board games/puzzles
See all facilities

Review Highlights

Pros:
Charming and historic ambiance
Great service and friendly staff
Cons:
Limited breakfast options
Noisy environment in some areas

Categories

Cleanliness
7.64
There were mixed reviews about cleanliness, especially regarding the old building.
Service
9.61
Most reviews praised the service as being very kind and helpful.
Location
9.15
Many guests appreciated the great location, being close to their show and restaurants.
Room Quality
8.1
Rooms were described as beautiful and charming but noted some discomfort with the beds.
Amenities
8.63
Amenities like breakfast and bar facilities were received positively, though breakfast could improve.
Value for Money
8.59
The hotel offers good value considering its character and location.
Food and Beverage
7.64
Breakfast options were criticized for being limited and lacking variety.
Overall Experience
8.61
Overall, guests enjoyed their stay and found the experience pleasant.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:49

Property Description

Historic Charm and Elegance
Located in the picturesque Pacific Heights neighborhood, Hotel Majestic boasts early 20th Century architecture and exquisite French and English antiques. The hotel's elegant rooms are adorned with luxurious drapes and pillows, while the bathrooms feature marble countertops and plush monogrammed robes.

Culinary Delights at Café Majestic
Indulge in a full American breakfast or savor light fare and appetizers at Café Majestic. Dine in style in the opulent dining room or unwind at the bar, offering a delightful culinary experience for guests to enjoy.

Convenient Location
Just a short drive from San Francisco's city center and a stone's throw away from Japantown's shops and restaurants, Hotel Majestic offers a perfect blend of tranquility and accessibility. Book now to experience the historic charm and modern luxury of Hotel Majestic.

Important information:

In addition to the total room and tax charges due upon arrival an additional authorization hold of $100 minimum and $200 maximum will be placed on your credit/debit card for incidental charges. The incidental hold will be released upon check-out after all charges have cleared and it may take up to 5-10 business days for such transaction to be reflected on your account.

The Hotel Majestic provides limited valet parking service for a flat fee on a first-come first-served basis. Guests can have access to their vehicles between 07:00 - 00:00 (midnight) every day. Vehicles are stored in a secure parking garage located in a separate building across the street from the hotel. Contact the property for more details.

All-you-can-eat American breakfast buffet served from Tuesday through Saturday from 7:00 until 10:30. Sunday Brunch is similar food items, but not buffet style, and is served from 7:00 until 12:30. Room service menus remain the same for both weekday breakfast and Sunday brunch. Prices for breakfast varies per day. Please contact the property for details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SFO

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.5
Based on 3221 reviews
Cleanliness: 7.64
Service: 9.61
Location: 9.15
Room Quality: 8.1
Amenities: 8.63
Value for Money: 8.59
Food and Beverage: 7.64
Overall Experience: 8.61
E
Esmeralda couple us
9
Pros:

great location, good breakfast and wonderful staff :)

2026-06-06 via Nuitee
T
Trudi solo_traveller us
7
Second time there because of location
Pros:

Located near friends homes

Cons:

Overpriced the day of my reservation

2026-06-06 via Nuitee
N
Natalie couple us
10
2026-06-04 via Nuitee
E
Emily couple us
10
We had a great trip and can’t wait to stay there again.
Pros:

We had a fantastic stay at Hotel Majestic. The hotel is beautiful and full of so many fine details. We loved the decor and all of the vintage light fixtures and artwork in ornate gold frames. It felt like you were stepping back in time in the best way possible. We had a suite that was very spacious and comfortable, and we were very thankful for the a/c unit. We also loved the bar and the complimentary breakfast.

Cons:

No complaints, we would love to stay there again.

2026-06-04 via Nuitee
S
Silvia family_with_children it
8
Abbiamo avuto un free upgrade poiché una junior suite era disponibile! Personale gentilissimo
Pros:

Non ho usufruito della prima colazione

2026-06-02 via Nuitee
B
Bonnie couple us
8
2026-06-01 via Nuitee
J
James couple us
10
Fantastic stay while visiting family
Pros:

Fantastic place in the heart of san Francisco

Cons:

Everything was great

2026-06-01 via Nuitee
B
Brenda couple us
2
Cons:

It smelled bad, also the room.
No parking took us more than a hour to find parking

2026-05-31 via Nuitee
F
Fernando couple br
10
Excelente escolha para SAN FRANCISCO clássica! Perto de Japantown
Pros:

Minha esposa ADOROU os cookies e água cortesia. Prédio histórico, com um excelente quarto e banheiro com um café da manhã SENSACIONAL com máquina de waffle. O bar do hotel é também histórico e o bartender é uma figura. Vale a pena tomar uma cerveja para bater papo e ouvir as histórias do hotel.

Cons:

NADA

2026-05-31 via Nuitee
X
Xiang couple ca
4
2026-05-29 via Nuitee
R
Roisin solo_traveller us
8
2026-05-29 via Nuitee
D
David couple au
8
2026-05-28 via Nuitee
T
Tom couple us
10
The location was perfect and we enjoyed our stay.
Pros:

Everything worked out well

Cons:

Issues with the tv

2026-05-27 via Nuitee
C
Cal solo_traveller ie
9
Charming hotel with lots of character
Pros:

Very charming hotel with lots of history and original features. The complimentary water and nibbles are a nice touch

2026-05-27 via Nuitee
여자 couple kr
1
Classic Atmosphere, Disappointing Service
Pros:

The hotel itself has a classic atmosphere, and the location is quite convenient. The restaurant had a classic atmosphere that I really enjoyed.

Cons:

The hotel itself has a classic atmosphere, but there were several disappointing points during my stay.

First, the bed frame was unusually high, and one of the side posts was loose and shaking, which felt unsafe and could potentially cause injury.

The breakfast was average at best — more comparable to a typical 3-star hotel rather than what I expected from this property.

The older woman at the front desk tried to appear friendly, but I personally felt a subtle dismissive attitude toward Asian guests during interactions. In particular, when explaining that the parking lot was located about three blocks away, the tone and manner felt somewhat condescending and uncomfortable.

Overall, the stay did not match the level of hospitality and comfort I had expected.

2026-05-27 via Nuitee
A
Amanda solo_traveller us
8
2026-05-26 via Nuitee
R
Reihaneh solo_traveller us
9
2026-05-26 via Nuitee
I
Ines solo_traveller ar
7
Not so Magestic
Pros:

Location is very good. Room is ok.

Cons:

The lobby area has a funky smell. Overall all the public areas look messy and untidy. The breakfast is very basic, only plus are thr fresh made waffles.

2026-05-25 via Nuitee
A
Angela couple de
10
Wir haben uns wohlgefühlt
Pros:

Super freundliches Personal. Das Hotel selber. Ganz tolles Ambiente

2026-05-25 via Nuitee
D
Didier solo_traveller fr
8
2026-05-25 via Nuitee