Hotel Majestic

Hotels
8.5 (3150 reviews)
1500 Sutter Street , San Francisco , us

Children allowed

Facilities

Air conditioning
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
Private check-in/check-out
Board games/puzzles
See all facilities

Review Highlights

Pros:
Charming and historic ambiance
Great service and friendly staff
Cons:
Limited breakfast options
Noisy environment in some areas

Categories

Cleanliness
7.64
There were mixed reviews about cleanliness, especially regarding the old building.
Service
9.61
Most reviews praised the service as being very kind and helpful.
Location
9.15
Many guests appreciated the great location, being close to their show and restaurants.
Room Quality
8.1
Rooms were described as beautiful and charming but noted some discomfort with the beds.
Amenities
8.63
Amenities like breakfast and bar facilities were received positively, though breakfast could improve.
Value for Money
8.59
The hotel offers good value considering its character and location.
Food and Beverage
7.64
Breakfast options were criticized for being limited and lacking variety.
Overall Experience
8.61
Overall, guests enjoyed their stay and found the experience pleasant.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:49

Property Description

Historic Charm and Elegance
Located in the picturesque Pacific Heights neighborhood, Hotel Majestic boasts early 20th Century architecture and exquisite French and English antiques. The hotel's elegant rooms are adorned with luxurious drapes and pillows, while the bathrooms feature marble countertops and plush monogrammed robes.

Culinary Delights at Café Majestic
Indulge in a full American breakfast or savor light fare and appetizers at Café Majestic. Dine in style in the opulent dining room or unwind at the bar, offering a delightful culinary experience for guests to enjoy.

Convenient Location
Just a short drive from San Francisco's city center and a stone's throw away from Japantown's shops and restaurants, Hotel Majestic offers a perfect blend of tranquility and accessibility. Book now to experience the historic charm and modern luxury of Hotel Majestic.

Important information:

In addition to the total room and tax charges due upon arrival an additional authorization hold of $100 minimum and $200 maximum will be placed on your credit/debit card for incidental charges. The incidental hold will be released upon check-out after all charges have cleared and it may take up to 5-10 business days for such transaction to be reflected on your account.

The Hotel Majestic provides limited valet parking service for a flat fee on a first-come first-served basis. Guests can have access to their vehicles between 07:00 - 00:00 (midnight) every day. Vehicles are stored in a secure parking garage located in a separate building across the street from the hotel. Contact the property for more details.

All-you-can-eat American breakfast buffet served from Tuesday through Saturday from 7:00 until 10:30. Sunday Brunch is similar food items, but not buffet style, and is served from 7:00 until 12:30. Room service menus remain the same for both weekday breakfast and Sunday brunch. Prices for breakfast varies per day. Please contact the property for details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SFO

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.5
Based on 3150 reviews
Cleanliness: 7.64
Service: 9.61
Location: 9.15
Room Quality: 8.1
Amenities: 8.63
Value for Money: 8.59
Food and Beverage: 7.64
Overall Experience: 8.61
C
Costanza solo_traveller it
8
Ottima posizione in zona tranquilla
Pros:

Posizione
Gentilezza staff
Pulizia

Cons:

Colazione

2026-04-25 via Nuitee
P
Paul solo_traveller kh
8
2026-04-25 via Nuitee
M
Michael solo_traveller us
10
2026-04-25 via Nuitee
A
Apfel couple us
9
2026-04-24 via Nuitee
M
Min family_with_children us
10
I enjoyed my stay
Pros:

The breakfasts were delicious and nutritious. The staff were very friendly and helpful. The rooms were very clean. The location was very convenient. It was a great experience. I enjoyed it.

2026-04-23 via Nuitee
J
JOANN couple us
10
Lovely hotel
Pros:

Great location near Japantown. Lovely dining room and room decor.

Cons:

A little tricky with room air conditioning

2026-04-23 via Nuitee
M
MARCOS couple us
10
Very nostalgic
Pros:

It looks like you went through a Time Machine and you woke up in San Francisco 1965

Cons:

Nothing

2026-04-22 via Nuitee
F
Faria couple us
5
Good value and good location, just a bit worn and old. Can find a modern hotel for the same price po
Pros:

Staff was extremely nice and friendly and went out of their way to make us comfortable. Free breakfast was very basic but nice nonetheless. Location was INCREDIBLE -- super close to Japantown and lots of bus routes.

Cons:

We didn't book a suite, and the room was tiiiiiny, especially for two people. While the historical feel is charming, the furniture does feel worn, dusty, unstable (lamps didn't work and kept tipping over), plus there was paint and wallpaper peeling. The key card stopped working and had to be reset everyday by the front desk. We were also promised a noon checkout and then pushed last minute to leave early.

2026-04-20 via Nuitee
P
Porshia solo_traveller us
10
2026-04-20 via Nuitee
M
Marcus family_with_children de
9
2026-04-19 via Nuitee
A
Adriana couple bo
5
Pros:

The location was great, rooms were clean and breakfast was good.

Cons:

The first room we had had a weird smell, they were able to change us to a different one, though.
Tv wasn’t smart so we weren’t able to connect to streaming services, and frequently lost signal so any available show was also disrupted.
I requested in advance if it was possible to have gluten free bread or other baked goods, which was denied. However they had naturally gluten free items available during breakfast like apples, yogurt and eggs.

2026-04-18 via Nuitee
C
Constanza Fs solo_traveller cl
9
Excellent place to stay in SF
Pros:

It was beautiful. The staff was really helpful and they had free coffee and water. The location and facilities were good.

2026-04-18 via Nuitee
A
Alyson couple us
10
Three days stay it was fantastic! The great attitude from the staff and the cleanliness is outstanding, I will definitel
Pros:

The cleanliness, great hospitality, and great service

2026-04-17 via Nuitee
couple us
8
2026-04-16 via Nuitee
M
Marita couple us
10
2026-04-16 via Nuitee
S
Serkan solo_traveller tr
10
Pros:

Rahat tertemiz kendimizi evimizde gibi hisettik, konumu çok iyi

Cons:

Kahvaltı biraz daha zen gin olabilir

2026-04-14 via Nuitee
G
GARY couple us
10
2026-04-13 via Nuitee
X
xiao couple us
4
Pros:

Smelly dirty

2026-04-13 via Nuitee
D
Denis Davis solo_traveller gb
9
Pros:

This has been our go-to in SF since our first stay there 3 years back. Always high quality. Well maintained, clean, great breakfast, excellent staff

Cons:

I don't recall having this problem on prior stays but the WiFi was constantly weak, patchy, kept dropping out to the extent I had to use my phone hotspot. Have stayed in that room and others several times without noticing the issue, but needs improvement from current condition for sure

2026-04-11 via Nuitee
B
Bart couple us
9
Pros:

Quaint old style hotel with modest updates in a nice neighborhood.

2026-04-11 via Nuitee