Hotel Plaza San Francisco

Hotels
Independent
9 (111 reviews)
Alameda 816, Santiago, Region Metropolitana, 8320000 , Santiago , CL

Facilities

Free breakfast
Full-service spa
Fitness facilities
Health club
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Sauna
Designated smoking area
See all facilities

Review Highlights

Pros:
Great location
Charming lobby
Excellent gym and pool
Cons:
Noisy rooms
Inconsistent cleanliness

Categories

Cleanliness
7.96
Cleanliness was lacking overall in rooms and hotel areas.
Service
9.43
Service quality was hit and miss; some staff were fantastic.
Location
9.47
Location is great for walk tours and precolumbus museum.
Room Quality
8.42
Rooms are dated and rather noisy.
Amenities
9.45
Good gym and pool facilities available.
Value for Money
9.41
Overall value is good considering the location and amenities.
Food and Beverage
8.46
Breakfast was good, but could be improved.
Overall Experience
9.43
Overall a positive experience with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 18:55

Property Description

Indulge in a luxurious escape at our exquisite Hotel Plaza San Francisco, situated in the heart of Santiago.

Spa and Wellness Retreat
Pamper yourself with our world-class spa services featuring rejuvenating massages, body treatments, and facials. For those seeking more active pursuits, enjoy our state-of-the-art health club, refreshing indoor pool, and relaxation in the sauna.

Dining Delights
Savor culinary delights at our on-site restaurant or unwind with a coffee in our cozy cafe. With 24-hour room service and a daily complimentary buffet breakfast, your every craving is catered to around the clock.

Convenient Amenities
Stay connected with complimentary wired and wireless internet access throughout the hotel. Our well-appointed business center and event spaces, including 16 meeting rooms, make this the perfect location for both leisure and business travelers.

Experience the vibrant culture of Santiago—book your stay today at Hotel Plaza San Francisco!

Important information:

  • One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SCL

Property Policies

  • Pets

    Pets not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Professional property host/manager

  • Check-in & Check-out

    Contactless check-in is available

Location

Guest Reviews

9
Based on 111 reviews
Cleanliness: 7.96
Service: 9.43
Location: 9.47
Room Quality: 8.42
Amenities: 9.45
Value for Money: 9.41
Food and Beverage: 8.46
Overall Experience: 9.43
J
Johan
10
Pros:

Perfect location, good gym and pool, quite ok BF, nice but a bit worbout roo.

2025-09-28 via Nuitee
G
Geoffrey
10
Location
Pros:

Location is great for walk tours and precolumbus museum.
The walls seemed a bit thin to hear neighbors (baby crying next door)

2025-09-15 via Nuitee
D
Diana partner
8
Pros:

The hotel lobby is lovely, old school and charming, breakfast good and the gym was great. Rooms are dated and rather noisy, cleanliness overall was a bit lacking both in rooms and hotel areas. Staff were a bit hit and miss, some fantastic others not so. A nice area to walk around.

2025-09-07 via Nuitee
J
Jason
10
Pros:

One of the most elegant old school hotels in the region.

2025-09-01 via Nuitee
A
Amandeep
10
Pros:

Central and classy

2025-06-17 via Nuitee
J
John p
8
Pros:

Great hotel lousy service in nice dining room. Too bad because food was good.

2025-06-15 via Nuitee
S
Sylvia
10
Pros:

Great rooms and bathrooms, good breakfast, excellent amenities including a nice indoor pool.

2025-06-12 via Nuitee
R
RUDY
8
Pros:

Extra friendly staff! Great gym and breakfast

2025-06-08 via Nuitee
S
Sylvia
10
Pros:

Nice room and bathroom, fantastic indoor pool

2025-06-06 via Nuitee
E
Emilio Aguirre partner
10
Pros:

This property is very well located in Santiago's old downtown area located a few steps from old historic buildings. The hotel is very well maintained and clean. It offers a well varied breakfast option and quiet rooms with beautiful wood finishes. Staff is courteous and polite. We will be recommending this hotel to our snowbird friends and we will be coming back.

2025-05-06 via Nuitee
A
Amanda
10
Classic and beautiful hotel
Pros:

This hotel features a classic style. It is cozy and beautiful. Conveniently located near the San Francisco Church, the San Francisco Museum, the París-Londres Barrio, the Universidad de Chile, and the subway station, you must taste the hotel bar's amazing Pisco sour!

2025-04-16 via Nuitee
M
Michael
10
Great stay!
Pros:

A really friendly staff as well as better than average breakfast... a really nice bar with friendly staff. The check in staff was accommodating and friendly and the porter staff was attentive and helpful. Good location for close (7 minute walk) to some great bars and restaurants as well as pop-up shops.

2025-04-03 via Nuitee
M
maysun friends
10
Pros:

staffs are friendly, and polite

2025-03-29 via Nuitee
A
Abdolreza
8
Pros:

Everything was great! Nice, polite, and friendly staff. Location is awesome. The only thing we noticed was on 11th Floor the smell on the corridor like sewage all over that floor but not in the room! The other thing, SPA facility is very limited and don't expect a professional one! Overall we would definitely recommend to stay here.

2025-03-26 via Nuitee
S
Sebastian Max
8
Nice but not that nice.
Pros:

Great restaurant even though it was hot in there. The room was nice but the hot water didn't work one day. Also no cable. Just local tv.

2025-03-26 via Nuitee
Z
Zhao Qing friends
10
Pros:

The lobby is beautiful. The breakfast is excellent. The room is spacious and clean.

2025-03-21 via Nuitee
R
Rossana
2
Pros:

Awful!

2025-03-20 via Nuitee
B
Brian
10
Pros:

A great hotel, fine restaurant, and very helpful stuff

2025-03-18 via Nuitee
M
Millie
10
Pre-cruise stay in Santiago
Pros:

Impecable service. Nice spacious room. Great buffet breakfast. Only negative was some mold on the shower area wall.

2025-03-17 via Nuitee
H
HAI partner
8
Pros:

Good location. Friendly staffs. Great breakfast.

2025-03-15 via Nuitee