Hotel Plaza San Francisco

Hotels
•
Independent
9 (111 reviews)
Alameda 816, Santiago, Region Metropolitana, 8320000 , Santiago , CL
56-22-360 4402

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Facilities

Free breakfast
Full-service spa
Fitness facilities
Health club
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Sauna
Designated smoking area
See all facilities

Review Highlights

Pros:
Great location
Charming lobby
Excellent gym and pool
Cons:
Noisy rooms
Inconsistent cleanliness

Categories

Cleanliness
7.96
Cleanliness was lacking overall in rooms and hotel areas.
Service
9.43
Service quality was hit and miss; some staff were fantastic.
Location
9.47
Location is great for walk tours and precolumbus museum.
Room Quality
8.42
Rooms are dated and rather noisy.
Amenities
9.45
Good gym and pool facilities available.
Value for Money
9.41
Overall value is good considering the location and amenities.
Food and Beverage
8.46
Breakfast was good, but could be improved.
Overall Experience
9.43
Overall a positive experience with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 18:55

Property Description

Indulge in a luxurious escape at our exquisite Hotel Plaza San Francisco, situated in the heart of Santiago.

Spa and Wellness Retreat
Pamper yourself with our world-class spa services featuring rejuvenating massages, body treatments, and facials. For those seeking more active pursuits, enjoy our state-of-the-art health club, refreshing indoor pool, and relaxation in the sauna.

Dining Delights
Savor culinary delights at our on-site restaurant or unwind with a coffee in our cozy cafe. With 24-hour room service and a daily complimentary buffet breakfast, your every craving is catered to around the clock.

Convenient Amenities
Stay connected with complimentary wired and wireless internet access throughout the hotel. Our well-appointed business center and event spaces, including 16 meeting rooms, make this the perfect location for both leisure and business travelers.

Experience the vibrant culture of Santiago—book your stay today at Hotel Plaza San Francisco!

Important information:

  • One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SCL

Property Policies

  • Pets

    Pets not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Professional property host/manager

  • Check-in & Check-out

    Contactless check-in is available

Location

Guest Reviews

9
Based on 111 reviews
Cleanliness: 7.96
Service: 9.43
Location: 9.47
Room Quality: 8.42
Amenities: 9.45
Value for Money: 9.41
Food and Beverage: 8.46
Overall Experience: 9.43
M
morales • solo_traveller • cl
10
2026-06-20 • via Nuitee
B
Bráulio • solo_traveller • br
8
Pros:

Excelente localização

2026-06-20 • via Nuitee
M
Marcela • solo_traveller • cl
10
Excelente atención y comodidad
Pros:

El servicio del personal excelente y el desayuno buffet muy completo.

2026-06-19 • via Nuitee
M
maría leonor • solo_traveller • cl
8
2026-06-18 • via Nuitee
R
Rodrigo • couple • cl
10
Comodisimo, lindo y con servicios excelentes. Relacion calidad precio muy favorable.
Pros:

la ubicación inmejortable en relaciion a mi reunion de trabajo cercana a la Moneda. Servicios muy completos, personal amable, desayuno en horaro y variedad muy buena.
No utilizamos piscina temperada pero la fuimos a conocer y es grande y en un lindo entorno
Excelennte estadia

Cons:

Que la entrada al estaconamiento por el frontis estuviiera disponible siempre. HAce engorroso llegar al estacionamineto, más en m caso que era primera vez que viisitaba el hotel.

2026-06-18 • via Nuitee
S
Shao • couple • cl
10
Pros:

还可以

2026-06-16 • via Nuitee
M
Malgorzata • couple • us
10
2026-06-16 • via Nuitee
J
Jimena • solo_traveller • cl
10
Pros:

Todo excelente

2026-06-16 • via Nuitee
L
Luis • solo_traveller • cl
10
Excelente estadía
Pros:

Atención del personal, ubicación, excelente desayuno.

2026-06-15 • via Nuitee
M
Manubens • family_with_children • cl
10
Pros:

Todo, gran lugar y excelente servicio.

2026-06-15 • via Nuitee
C
Carla Melissa • family_with_children • pe
9
buena ubicación si vas por primera vez a chile
Pros:

nos gustó la ubicación , pese a q decían en los comentarios que era peligroso , la piscina y su sauna lo mejor , desayuno tb pero debió ser mas variado por días y tener cosas típicas chilenas (solo una sugerencia )

2026-06-14 • via Nuitee
M
María Clara • solo_traveller • cl
10
Estupenda
Pros:

Limpieza

Cons:

Calor en las noches

2026-06-14 • via Nuitee
P
plaza • solo_traveller • cl
10
2026-06-11 • via Nuitee
C
Claudia • family_with_children • cl
8
Pros:

Piscina y sauna

Cons:

Colchones muy blando y toallas de baño muy viejas

2026-06-08 • via Nuitee
P
Pedro • couple • cl
9
2026-06-08 • via Nuitee
P
parente • couple • br
10
Perfeita
Pros:

Tudo

Cons:

Só o cheiro das ruas proximas, e do pessoal fumando maconha, mais isso nao depende do hotel

2026-06-07 • via Nuitee
S
SoniaZimmermann • solo_traveller • au
7
Pros:

The friendly staff, especiallly Manuel, who was on night shift and very helpful with parking the car, taking luggage up, to another room when neighbour became too loud and then back to the car, due to early flight check out.
Packed breakfast lunch.

Cons:

Poor sound insulation of hotel.
Whilst central, not a safe area at night.

2026-06-07 • via Nuitee
C
Chetan • family_with_children • in
10
Perfect stay! Thank you!
Pros:

Most comfortable. Excellent staff. Convenient location.

Cons:

Nothing

2026-06-06 • via Nuitee
L
Lillian • solo_traveller • au
10
Pros:

Location, value for money.

2026-06-06 • via Nuitee
N
Nick Parkes • couple • cl
3
Cons:

Recepcion algo lenta y poco atenta, la habitacion muy calurosa y AC pobre. EL estacionamiento me demore 30 min que alguien abriera el porton para salir.

2026-06-04 • via Nuitee