Holiday Inn Hotel & Suites London by IHG

Hotels
Holiday Inn Hotels & Resorts
7.8 (624 reviews)
855 Wellington Road South , London , ca

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Room service
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Clean suite
Good location
Cons:
Temperature control issues
Weak wifi
Limited breakfast options

Categories

Cleanliness
7.38
Clean room, but a guest found hair in the shower.
Service
8.85
Friendly staff, quick service; generally positive feedback.
Location
8.39
Convenient location with good access to food.
Room Quality
7.84
Well-maintained but experienced issues with temperature control and mattress quality.
Amenities
6.87
Limited pool options and wifi issues noted.
Value for Money
7.83
Mixed opinions; some found prices high for the quality.
Food and Beverage
6.88
Breakfast options limited and restaurant closed.
Overall Experience
8.35
Overall positive experience despite certain issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 21:32

Property Description

Luxurious Amenities

The Holiday Inn Hotel & Suites London offers an indoor pool, fitness centre, and on-site restaurant Flavurs for a truly luxurious stay.

Convenience at Its Best

With free WiFi, mini-fridge, coffee machine, and flat-screen cable TV in every room, as well as a 24-hour front desk and concierge service, convenience is at the forefront of your experience.

Ideal Location

Located just a short drive from downtown and major attractions like Budweiser Gardens, Fanshawe College, and the University of Western Ontario, the hotel's prime location makes it the perfect choice for your stay.

Book your stay at the Holiday Inn Hotel & Suites London now for an unforgettable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YXU

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.8
Based on 624 reviews
Cleanliness: 7.38
Service: 8.85
Location: 8.39
Room Quality: 7.84
Amenities: 6.87
Value for Money: 7.83
Food and Beverage: 6.88
Overall Experience: 8.35
S
SOYINCATHY family_with_children hk
6
2026-05-05 via Nuitee
L
Lily family_with_children ca
6
Great staff, just the pool is super cold.
Pros:

Great staff nice room

Cons:

Cold pool and pool area, felt like a cold plunge

2026-05-04 via Nuitee
M
MHY20 family_with_children sa
5
Will not stay again, friendly staff but poor facilities and lack of overall cleanliness
Cons:

Bathroom smelled bad, shower curtains were not clean

2026-05-03 via Nuitee
L
Laurissa family_with_children ca
9
2026-05-03 via Nuitee
C
caroline solo_traveller ca
10
Pros:

Beautiful large room. Warm greatings from the staff, coffee station in the lobby with real milk and cream.

2026-05-01 via Nuitee
O
Oleksandr solo_traveller ca
10
2026-04-29 via Nuitee
C
Claire solo_traveller ca
10
2026-04-23 via Nuitee
C
Christine solo_traveller ca
10
2026-04-20 via Nuitee
S
Susan extended_group us
9
2026-04-20 via Nuitee
Y
Ye family_with_children sg
3
Pros:

No comment !!! But doesn't look good.

Cons:

Unable to find the drinking water inside the room.

2026-04-15 via Nuitee
T
Tia couple ca
10
2026-04-06 via Nuitee
P
Pouya couple ca
7
2026-04-06 via Nuitee
M
Mike solo_traveller ca
8
Would stay there again.
Pros:

Did not take part in the breakfast options this time.
Front desk staff were wonderful.
Like the location for my business purposes.

Cons:

WiFi logging in was tricky.

2026-03-31 via Nuitee
M
McNaughton family_with_children ca
10
2026-03-31 via Nuitee
F
Florence couple ca
10
2026-03-29 via Nuitee
S
Shine couple ca
9
2026-03-26 via Nuitee
A
April-Lynn family_with_children ca
10
Pros:

Le personnel nous a acceulli avec un sourire, un bonjour et a su répondre à nos besoins. En comprenant la raison de notre visite, ils ont même mis un lit d'appoint dans notre chambre sans frais qu'on puisse passer les derniers jours avec notre frère.

2026-03-24 via Nuitee
E
Eker extended_group ca
8
Pros:

It was pretty good. Silent and comfy..

Cons:

Acoustic in the pool was horrible. And air conditioning also was poor there. My eyes were really sore because of the chemical they used.

2026-03-22 via Nuitee
M
Mike couple ca
9
Clean affordability
Pros:

Everything

2026-03-19 via Nuitee
B
Brian couple ca
10
All was excellent! I will stay here again!
Pros:

Location

Cons:

Nothing

2026-03-18 via Nuitee