Holiday Inn Hotel & Suites London by IHG

Hotels
•
Holiday Inn Hotels & Resorts
7.8 (599 reviews)
855 Wellington Road South , London , ca

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Room service
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Clean suite
Good location
Cons:
Temperature control issues
Weak wifi
Limited breakfast options

Categories

Cleanliness
7.38
Clean room, but a guest found hair in the shower.
Service
8.85
Friendly staff, quick service; generally positive feedback.
Location
8.39
Convenient location with good access to food.
Room Quality
7.84
Well-maintained but experienced issues with temperature control and mattress quality.
Amenities
6.87
Limited pool options and wifi issues noted.
Value for Money
7.83
Mixed opinions; some found prices high for the quality.
Food and Beverage
6.88
Breakfast options limited and restaurant closed.
Overall Experience
8.35
Overall positive experience despite certain issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 21:32

Property Description

Luxurious Amenities

The Holiday Inn Hotel & Suites London offers an indoor pool, fitness centre, and on-site restaurant Flavurs for a truly luxurious stay.

Convenience at Its Best

With free WiFi, mini-fridge, coffee machine, and flat-screen cable TV in every room, as well as a 24-hour front desk and concierge service, convenience is at the forefront of your experience.

Ideal Location

Located just a short drive from downtown and major attractions like Budweiser Gardens, Fanshawe College, and the University of Western Ontario, the hotel's prime location makes it the perfect choice for your stay.

Book your stay at the Holiday Inn Hotel & Suites London now for an unforgettable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YXU

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.8
Based on 599 reviews
Cleanliness: 7.38
Service: 8.85
Location: 8.39
Room Quality: 7.84
Amenities: 6.87
Value for Money: 7.83
Food and Beverage: 6.88
Overall Experience: 8.35
M
Monica • couple • ca
10
Bravo to all the staff and to the excellent accommodations
Pros:

Services by staff was excellent
Clean and welcoming

Cons:

N/A

2026-02-08 • via Nuitee
D
Danielle • extended_group • ca
9
2026-02-08 • via Nuitee
F
Farandatos • family_with_children • ca
10
Review for Hotel
Pros:

It was a very nice room, very clean, couch was comfy and the bed and was right next to the pancake 🥞 house

Cons:

No complaints

2026-01-31 • via Nuitee
J
Jake • couple • ca
9
2026-01-20 • via Nuitee
S
Simon • couple • ca
9
The hotel was great just the cancellation policy was not very good.
Cons:

The only complaint we had was the cancellation policy. We had one couple who could not make it due to an accident and we were not compensated for any amount because it was after the 5 days. If that is your policy we will not be booking with you again.

2026-01-19 • via Nuitee
R
Rajinder • couple • ca
7
Pros:

Coffe servicec

2026-01-19 • via Nuitee
J
Jamile • family_with_children • ca
7
Pros:

Localizacao

Cons:

Breakfast is not in the hotel. It took 30 min to take fruit and iogurt to my daughther.
The corridor was too noisy even after 10pm, the hotel was not helping to follow the quiet time.

2026-01-19 • via Nuitee
R
Rob • couple • ca
2
Would not come back to this location
Cons:

The manager tried to cancel our booking 15 mins before we arrived and said we would have to be relocated to Strathroy. Then after a heated ten minute discussion we were given a room for $100 more than our original booking.

2026-01-19 • via Nuitee
E
ERIN • family_with_children • ca
8
It was a last minute booking so other than the pool it was great!
Pros:

The rooms were a great size and clean. Easy check in.

Cons:

The pool was foggy and water was dirty so the kids were unable to swim in it.

2026-01-19 • via Nuitee
H
Heather • family_with_children • ca
8
Great clean rooms and very friendly helpful staff
Pros:

No breakfast - that would have been nice

Cons:

Wish we could have used the pool

2026-01-19 • via Nuitee
L
Lamont • extended_group • ca
1
2026-01-19 • via Nuitee
A
Andy • family_with_children • ca
10
Wonderful facility and close to the hospital.
Pros:

The hotel was wonderful. Clean, no smells, lots of supplies and close to the hospital. I would recommend this hotel to family and friends

Cons:

road construction close to the hotel...this is not the hotels fault

2026-01-19 • via Nuitee
R
Rosa • couple • ca
8
2026-01-19 • via Nuitee
B
Blessin • family_with_children • ca
8
2026-01-19 • via Nuitee
R
Rhaheem • family_with_children • ca
8
2026-01-15 • via Nuitee
J
Julia • family_with_children • ca
7
Overall, we had every thing that was needed.
Pros:

The room was very clean. Enjoyed the small kitchenette. Most hotels do not offer that!

Cons:

The pool was not well maintained. Water was very cloudy. The indoor pool was the main reason we booked with this hotel.

2026-01-15 • via Nuitee
D
Diane • family_with_children • ca
10
2026-01-11 • via Nuitee
J
Jinao • family_with_children • ca
10
2026-01-09 • via Nuitee
C
Carol • couple • ca
10
Hospital visit
Pros:

Na

Cons:

Very noisy fan in room

2026-01-05 • via Nuitee
C
Corrie • family_with_children • ca
10
Our stay here was fantastic. It truly made my daughter’s birthday special for her this year. We will definitely be back
Pros:

The staff is amazing and very compassionate. They got of their way to make your stay the best it can be.

2026-01-04 • via Nuitee