Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Clean and comfortable rooms
Cons:
Rude customer service
Noise from nearby bars

Categories

Cleanliness
7.5
Some issues mentioned regarding cleanliness in the reviews.
Service
8
Mixed reviews, with some positive mentions but also reports of rudeness.
Location
9
Great proximity to local attractions and events.
Room Quality
8
Rooms described as clean and comfortable, though some noted age of amenities.
Amenities
8
Amenities generally well-received, though some complaints regarding the pool access.
Value for Money
8
Value perceived as high given the location and amenities offered.
Food and Beverage
7.5
Feedback about food service was limited; some issues with in-room service.
Overall Experience
8
Overall good experience referenced, with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 21:03

Property Description

Prime Location for Shopping and Entertainment
Located next to the Rideau Centre, surrounded by dining and entertainment options, Les Suites Hotel in Ottawa offers a convenient and vibrant stay experience.

Fully Furnished Suites with Modern Amenities
The hotel provides one and two-bedroom suites with fully equipped kitchens, washers, tumble dryers, free high-speed internet, and free local calls. Pet-friendly accommodations ensure a comfortable stay for all guests.

Relaxing Facilities and Dining Options
Guests can enjoy the 24-hour fitness centre, indoor pool, and on-site dining at Presse Café, offering a variety of beverages, fresh salads, sandwiches, and desserts.

Book your stay at Les Suites Hotel for a memorable and comfortable experience in the heart of Ottawa.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Pre-paid credit cards and debit cards cannot be used to guarantee a reservation. A credit card is required.

The property have removed the Covid-19 guidelines, as they no longer apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YOW

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs CAD 33 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for CAD 10 per person per night when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for CAD 10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

Cleanliness: 7.5
Service: 8
Location: 9
Room Quality: 8
Amenities: 8
Value for Money: 8
Food and Beverage: 7.5
Overall Experience: 8
L
Lars Juhl • family_with_children • dk
8
Pros:

God central placering. God plads i 2-værelses lejlighed.

Cons:

Der er ret meget trafikstøj hele døgnet så tag ørepropper med.

2026-07-16 • via Nuitee
G
Guay • solo_traveller • ca
9
2026-07-15 • via Nuitee
J
Jean • solo_traveller • ca
8
Théâtre et crème glacée !
Pros:

Situation idéale, je suis allé au théâtre à pied. Plein de restos et de services à proximité. Le parlement et les musées sont tout près. Grand mail et station du tramway local à 50 mètres.

2026-07-13 • via Nuitee
W
Williams • solo_traveller • ca
7
Pros:

Room was very nice

Cons:

Parking. Was full had to park next door in parking still attached to hotel but way to low. Scraped the top of our Durango.
Floors were a little dusty and when when cleaning a spill up cloth ended up black from the floor

2026-07-13 • via Nuitee
R
Rebecca • solo_traveller • ca
10
Pros:

Spacious room. Comfortable beds. Cleanliness

Cons:

Parking garage

2026-07-11 • via Nuitee
F
Francois • family_with_children • ca
9
Cons:

Le stationnement est très dispendieux

2026-07-11 • via Nuitee
W
Whitney • family_with_children • us
7
The hotel is nice - great to have a full kitchen! Most of the staff is pleasant. Parking is an issue, and there are only
Pros:

It is centrally located, convenient as close to shopping, food, and the Roger’s Centre.

Cons:

The walls are thin - we were fine with this, but our neighbors lodged several noise complaints, including against us and on the night we arrived (we did not arrive until almost 11 pm). We were not informed of the noise complaints until the ‘2nd one’. Security did not tell us what was going on _ just lurked in the hallway and then stairwell for almost an hour, apparently to see if the noise complaint was true? Kids running in the hallway, knocking on doors and running away - very loud, but hey - it’s a hotel with families, so this is kind of to be expected so we did not complain.

2026-07-11 • via Nuitee
L
Lloyd • couple • ca
7
2026-07-10 • via Nuitee
L
Laila • solo_traveller • ma
10
Pros:

Studio très fonctionnel au niveau agencement et bien équipé

2026-07-10 • via Nuitee
E
Emily • solo_traveller • ca
9
2026-07-10 • via Nuitee
F
France • family_with_children • ca
9
À recommander
Pros:

La propreté de l’appartement et la
Gentillesse du personnel à l’accueil, l’emplacement géographique.

Cons:

La qualité de l’eau de la piscine laissait beaucoup à désirer. Il serait intéressant de fournir de plus gros chaudrons car avec le seul petit chaudron qui était sur place il était impossible de cuisiner beaucoup.

2026-07-09 • via Nuitee
S
Sara • family_with_children • dk
9
Pros:

Stor og rummelig lejlighed med ok køkkenudstyr. Fremstår nyt. God beliggenhed ifht seværdigheder

Cons:

- der er ikke så god lydisolering fra gadestøjen
- vi så en del hjemløse/misbrugere på parkeringspladsen som forsøgte at stjæle fra de parkerede biler
- køkkenet manglede en stegepande 🍳

2026-07-07 • via Nuitee
Y
yoloxochitlc • solo_traveller • mx
6
Dirty room
Pros:

Excellent location, washing machine and dryer available

Cons:

Very dirty room, smell like pee, the floor was dirty. We walk barefoot and our feet were black!, it had not been mopped in many days. The sofa cama terrible, uncomfortable 😣

2026-07-05 • via Nuitee
M
maria isabel • solo_traveller • cl
9
2026-07-04 • via Nuitee
N
Noseworthy • couple • ca
8
2026-07-04 • via Nuitee
S
SALFANA • family_with_children • ca
7
2026-07-03 • via Nuitee
K
Kostyantyn • solo_traveller • ca
7
Pros:

Size, fast check in, location.

Cons:

Dusty floor.

2026-07-02 • via Nuitee
A
Ana Aline de Souza • solo_traveller • ca
7
If you are looking for a good location...
Pros:

Location is great. You can walk to Byward Market and Parliament Hill. There is also a shopping mall very close and the transpo station and bus stops.
Size of the unit is good.

Cons:

Cleanliness. When we arrived the room was not as clean as I expected. The floor had hairs and stuff and it didn't seem to have been properly cleaned. Also, the kitchen was not very clean and didn't smell good.
The building is old.

2026-07-02 • via Nuitee
D
Dana • solo_traveller • sa
9
Pros:

I liked the room I was in:)

Cons:

I didn't like that there is no free breakfast buffet at the hotel:)

2026-07-02 • via Nuitee
K
Karine • extended_group • ca
9
2026-07-01 • via Nuitee