Scandic Neptun

Hotels
•
Scandic
7.8 (4711 reviews)
Valkendorfsgate 8 , Bergen , no
+47 55 30 68 00

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Fitness center
24-hour front desk
Restaurant
Business center
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Clean hotel room
Good breakfast
Central location
Helpful staff
Cons:
Cold temperatures in rooms
Dirty carpets
Additional charges for breakfast

Categories

Cleanliness
6.16
Some reviews mention dirty carpets and bugs, impacting the cleanliness perception.
Service
8.63
Overall positive mentions of staff helpfulness, though some issues with reception noted.
Location
8.67
Frequent positive remarks about the hotel's central location.
Room Quality
7.32
Mixed sentiments; some enjoyed spacious rooms while others faced temperature issues.
Amenities
7.15
Reported amenities were functional, but some complaints about the heating.
Value for Money
8.11
Overall perceived good value with regards to breakfast and location.
Food and Beverage
8.66
Breakfast received multiple positive reviews, indicating a strong point for the hotel.
Overall Experience
7.73
General satisfaction noted, though some guests expressed disappointment in specific areas.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 00:53

Property Description

Modern Art Collection
Experience a stay surrounded by a large collection of modern art at Scandic Neptun Hotel. Each room is adorned with unique pieces, adding a touch of culture to your visit.

Convenient Amenities
Enjoy complimentary Wi-Fi, cable TV, and tea/coffee facilities in every room. Whether you're here for work or leisure, our amenities cater to your needs for a comfortable stay.

Prime Location
Located in central Bergen, our hotel is steps away from Torgallmenningen Square and a short walk from Bryggen Wharf and Bergen Aquarium. Explore the city with ease during your stay at Scandic Neptun Hotel.

Book your stay now and immerse yourself in the vibrant culture and convenience of our hotel.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BGO

Property Policies

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: Yes
  • Entrance Type: Electric
  • Entrance Door Width: 80
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

7.8
Based on 4711 reviews
Cleanliness: 6.16
Service: 8.63
Location: 8.67
Room Quality: 7.32
Amenities: 7.15
Value for Money: 8.11
Food and Beverage: 8.66
Overall Experience: 7.73
M
María Paula • couple • uy
9
Muy buena opción
Pros:

Excelente ubicación
Muy buen desayuno
Buena relación calidad precio

2026-07-25 • via Nuitee
J
Jolanta • solo_traveller • pl
9
Pros:

Dobre śniadania , duży pokój

Cons:

Kawa nie za dobra

2026-07-25 • via Nuitee
M
Marie • solo_traveller • ie
4
Disappointing
Pros:

Location was good.

Cons:

Room was very basic and certainly not 4 star standard. Found a sponge hair roller on the floor from a previous guest. I think we were in part of the hotel which hadn't been upgraded do perhaps other rooms were better. Breakfast chaotic

2026-07-25 • via Nuitee
W
Wilfried • solo_traveller • de
10
Wir kommen gerne wieder
Pros:

Super Frühstücksbuffet

2026-07-25 • via Nuitee
C
Charlotte Aune • family_with_children • no
4
Mye støy
Pros:

Hyggelige ansatte, god mat.

Cons:

Det er veldig lytt og det var mye støy på hotellet på natten. Ble lite søvn

2026-07-25 • via Nuitee
J
John • couple • gb
5
OK for a short stay bed and breakfast
Pros:

Very handy for the Norled Ferry from Flåm

Cons:

Restaurant closed July and August.
Receptionist on arrival was not welcoming

2026-07-24 • via Nuitee
R
Ralph • solo_traveller • ch
8
Pros:

Gute Lage.

Cons:

Das ganze Hotel ist stark in die Jahre gekommen und bräuchte eine Renovierung. Dafür ist der Preis doch recht hoch.

2026-07-24 • via Nuitee
A
aileen • family_with_children • us
9
Was a comfortable stay for our family of 4 and a friend with us.Close to supermarket & restaurants nearby.
Pros:

The location is excellent!Good value for money for variety of breakfast to start our day.

Cons:

none

2026-07-24 • via Nuitee
P
Piotr • couple • pl
9
Pros:

Ładny zadbany hotel, lokalizacja perfekcyjna wszędzie blisko

2026-07-24 • via Nuitee
L
Luca • couple • it
9
2026-07-24 • via Nuitee
D
Daniel • couple • se
3
Missnöjd
Pros:

Läget samt 8/10 frukost!

Cons:

Ostädat, sunkigt, duscha i badkar och algblomning på terasen!

2026-07-24 • via Nuitee
G
Giulia • couple • be
8
Recommended
Pros:

Clean and centrally located

2026-07-24 • via Nuitee
E
Erkmen • solo_traveller • mt
9
Convenient
Pros:

Vert close to the center

Cons:

Big room, comfortable

2026-07-23 • via Nuitee
R
Ron • couple • gb
9
happy with the hotel and its location
Pros:

the location was brilliant. Although the hotel was busy and breakfast was crowded all went well

2026-07-23 • via Nuitee
G
Gretha • extended_group • no
10
Helt topp hotell på alle måter. Utmerket service.
Pros:

God frokost, fint rom og svært god service

2026-07-23 • via Nuitee
M
Maria • solo_traveller • at
9
2026-07-23 • via Nuitee
M
Magnar Rune • solo_traveller • no
6
2026-07-23 • via Nuitee
T
Tor Even • couple • no
9
2026-07-23 • via Nuitee
T
Thomas • couple • se
7
2026-07-23 • via Nuitee
M
Michal • extended_group • no
7
Mimo tych drobnych minusów dziękujemy za gościnność i przemiłą obsługę!
Pros:

Bardzo przyjemne miejsce, ale warto zabrać ze sobą zatyczki do uszu!

Pobyt w hotelu uważam za ogólnie udany. Pokoje są czyste, zadbane i komfortowe, a obsługa niezwykle miła, pomocna i uśmiechnięta. Duży plus za ogólny klimat i miłą atmosferę.

Cons:

Niestety były dwie rzeczy, które wpłynęły na nasz komfort:

1. Prysznic wymagałby dokładniejszego doszorowania– przydałoby się zwrócić większą uwagę na ten element podczas sprzątania.
2. Hałas w nocy– głośne samochody i motocykle mocno utrudniały spokojny sen. Osobom z wrażliwym snem zdecydowanie polecam prosić o pokój od cichszej strony albo zaopatrzyć się w zatyczki do uszu.

2026-07-23 • via Nuitee