Scandic Neptun

Hotels
•
Scandic
7.8 (4347 reviews)
Valkendorfsgate 8 , Bergen , no

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Facilities for disabled guests
Packed lunches
See all facilities

Review Highlights

Pros:
Clean hotel room
Good breakfast
Central location
Helpful staff
Cons:
Cold temperatures in rooms
Dirty carpets
Additional charges for breakfast

Categories

Cleanliness
6.16
Some reviews mention dirty carpets and bugs, impacting the cleanliness perception.
Service
8.63
Overall positive mentions of staff helpfulness, though some issues with reception noted.
Location
8.67
Frequent positive remarks about the hotel's central location.
Room Quality
7.32
Mixed sentiments; some enjoyed spacious rooms while others faced temperature issues.
Amenities
7.15
Reported amenities were functional, but some complaints about the heating.
Value for Money
8.11
Overall perceived good value with regards to breakfast and location.
Food and Beverage
8.66
Breakfast received multiple positive reviews, indicating a strong point for the hotel.
Overall Experience
7.73
General satisfaction noted, though some guests expressed disappointment in specific areas.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 00:53

Property Description

Modern Art Collection
Experience a stay surrounded by a large collection of modern art at Scandic Neptun Hotel. Each room is adorned with unique pieces, adding a touch of culture to your visit.

Convenient Amenities
Enjoy complimentary Wi-Fi, cable TV, and tea/coffee facilities in every room. Whether you're here for work or leisure, our amenities cater to your needs for a comfortable stay.

Prime Location
Located in central Bergen, our hotel is steps away from Torgallmenningen Square and a short walk from Bryggen Wharf and Bergen Aquarium. Explore the city with ease during your stay at Scandic Neptun Hotel.

Book your stay now and immerse yourself in the vibrant culture and convenience of our hotel.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BGO

Property Policies

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: Yes
  • Entrance Type: Electric
  • Entrance Door Width: 80
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

7.8
Based on 4347 reviews
Cleanliness: 6.16
Service: 8.63
Location: 8.67
Room Quality: 7.32
Amenities: 7.15
Value for Money: 8.11
Food and Beverage: 8.66
Overall Experience: 7.73
D
Dionisio • couple • es
6
Pros:

Localización perfecta . Buen desayuno.

Cons:

Limpieza deficiente de la habitación, especialmente la tetera , las taza y la mopa. A pesar de pedirlo, no limpiaron las tazas.regulación de la temperatura de la habitación deficiente.

2026-04-18 • via Nuitee
O
Ove Moritsen • couple • no
8
2026-04-16 • via Nuitee
L
Lars • solo_traveller • no
8
Pros:

Mitt gamle stamhotell. Beliggenhet er vanskelig å slå. Reiser med båt, ca 100m fra terminalen.
Og god frokost.

Cons:

Lite å trekke

2026-04-16 • via Nuitee
S
Sarah • couple • fr
10
Fabulous location, clean rooms and friendly staff
2026-04-16 • via Nuitee
J
Jennie • couple • gb
9
It was lovely, a very pleasant stay.
Pros:

The hotel was lovely and clean and staff were friendly. The rooms well equipped with hairdryers, irons and a fridge.

Cons:

Didn’t find a fault as such, Having spare pillows available would have been nice but that is a minor thing.

2026-04-16 • via Nuitee
J
Jonny F • solo_traveller • no
9
Bra hotell
Pros:

Flott rom. God seng, og nattlys på badet.

Cons:

Litt varmt på rommet. Mulig det kunne justeres..

2026-04-16 • via Nuitee
V
Viksøy • solo_traveller • no
7
2026-04-15 • via Nuitee
G
Gaëlle • solo_traveller • fr
8
Très bon hôtel
Pros:

La chambre était TRÈS spacieuse et les équipements plus que correct pour le prix que nous avons payé. Le petit déjeuner décidé sur place était très bon et il y avait beaucoup de choix dont sans lactose / vegan. Le personnel est très sympathique et arrangeant. Pour les deux nuits que nous avons fait cela était très appréciable d'être proche du centre.

Cons:

Légère odeur d'égout dans la salle de bain si nous laissions le bouchon du lavabo ouvert et la vue sur cour n'était pas exceptionnelle. Mais pour deux nuits cela n'était pas très grave pour nous

2026-04-14 • via Nuitee
M
Matt38mc • couple • gb
9
2026-04-13 • via Nuitee
R
Ruth • solo_traveller • no
5
Pros:

Det meste

Cons:

Innsjekk kl 16 er for sent på dagen når du skal kle deg om å komme avgårde til et arrangement som ikke ligger midt i byen.

2026-04-11 • via Nuitee
O
Oleg • couple • ua
9
2026-04-10 • via Nuitee
I
Inge • solo_traveller • no
8
2026-04-10 • via Nuitee
L
Liza • couple • pl
10
Pros:

Śniadania, lobby.

2026-04-10 • via Nuitee
L
Laura • family_with_children • pl
9
Pros:

Super lokalizacja w samym centrum, pokoje cudne, po remoncie, wygodne, ładne i przede wszystkim czyste, pyszne śniadania z otwartym bufetem w cenie 50 zł za os.

Cons:

W pokoju miały być 2 łóżka - tak było zaznaczone na bookingu, ale okazało się, że jest jedno duże.

2026-04-10 • via Nuitee
F
Francisco • family_with_children • es
8
Pros:

Ubicación y desayuno excelente

Cons:

La limpieza de habiaciones msl

2026-04-08 • via Nuitee
M
Malgorzata • couple • pl
9
Polecam
Pros:

Bardzo dogodne polożenie hotelu, wszędzie blisko. Wyśmienite śniadania. Sympatyczny i komfortowy pokój, wygodne łóżka.

Cons:

Brak

2026-04-07 • via Nuitee
W
Wolfgang • couple • de
8
Pros:

Die Lage und das Preis-Leistungsverhältnis waren gut bis sehr gut. Das Frühstücksangebot war ebenfalls gut. Unter Einbeziehung des Preises können wir das Hotel empfehlen.

Cons:

Wie anscheinend in Norwegen üblich gehören Kleiderschränke in dieser Hotelkategorie nicht zur Ausstattung, man muss also mehr oder weniger aus dem Koffer leben.

2026-04-07 • via Nuitee
O
ortega gonzalez • extended_group • es
8
2026-04-07 • via Nuitee
N
Natallia • couple • pl
8
Pros:

Lokalizacja i śniadania

Cons:

Widok z okna

2026-04-06 • via Nuitee
M
Maiia • couple • cy
7
Заселение после 16:00 это не очень удобно. В номере не было ни тапочек ни кондиционер для волос
Pros:

Место расположения

Cons:

Горничная ни разу не зашла наш номер чтобы выкинуть мусор или сделать уборку. Это ужасно!

2026-04-06 • via Nuitee