Scandic Neptun

Hotels
•
Scandic
7.8 (4290 reviews)
Valkendorfsgate 8 , Bergen , no

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Facilities for disabled guests
Packed lunches
See all facilities

Review Highlights

Pros:
Clean hotel room
Good breakfast
Central location
Helpful staff
Cons:
Cold temperatures in rooms
Dirty carpets
Additional charges for breakfast

Categories

Cleanliness
6.16
Some reviews mention dirty carpets and bugs, impacting the cleanliness perception.
Service
8.63
Overall positive mentions of staff helpfulness, though some issues with reception noted.
Location
8.67
Frequent positive remarks about the hotel's central location.
Room Quality
7.32
Mixed sentiments; some enjoyed spacious rooms while others faced temperature issues.
Amenities
7.15
Reported amenities were functional, but some complaints about the heating.
Value for Money
8.11
Overall perceived good value with regards to breakfast and location.
Food and Beverage
8.66
Breakfast received multiple positive reviews, indicating a strong point for the hotel.
Overall Experience
7.73
General satisfaction noted, though some guests expressed disappointment in specific areas.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 00:53

Property Description

Modern Art Collection
Experience a stay surrounded by a large collection of modern art at Scandic Neptun Hotel. Each room is adorned with unique pieces, adding a touch of culture to your visit.

Convenient Amenities
Enjoy complimentary Wi-Fi, cable TV, and tea/coffee facilities in every room. Whether you're here for work or leisure, our amenities cater to your needs for a comfortable stay.

Prime Location
Located in central Bergen, our hotel is steps away from Torgallmenningen Square and a short walk from Bryggen Wharf and Bergen Aquarium. Explore the city with ease during your stay at Scandic Neptun Hotel.

Book your stay now and immerse yourself in the vibrant culture and convenience of our hotel.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BGO

Property Policies

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: Yes
  • Entrance Type: Electric
  • Entrance Door Width: 80
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

7.8
Based on 4290 reviews
Cleanliness: 6.16
Service: 8.63
Location: 8.67
Room Quality: 7.32
Amenities: 7.15
Value for Money: 8.11
Food and Beverage: 8.66
Overall Experience: 7.73
V
Vestheim • family_with_children • no
9
Very cosy weekend, nice place, nice breakfast and nice people
Pros:

The room was bigger than expected. We travel with 8 month old and love the space, the location close to city center and the comfort and nice atmosphere.

Cons:

Just happy :)

2026-02-14 • via Nuitee
P
Patricia • couple • gb
1
Dreadful hole of a room, that Human Rights campaigners should complain abour
Pros:

Norhing

Cons:

Everything

2026-02-13 • via Nuitee
C
Christopher • extended_group • no
8
2026-02-11 • via Nuitee
A
Anne Mette Hornnes • couple • no
8
Cons:

Det var alt for kaldt på rommet.

2026-02-11 • via Nuitee
A
Alan • couple • us
9
Pros:

Location

Cons:

Ancient small elevator to floor 8.
I do not like glass see through bathroom doors!!!

2026-02-09 • via Nuitee
T
Tor Arthur • couple • no
7
Helt ok hotell, men styr unna restaurant Pascal!
Pros:

Bra rom. Rent og greit. Bra frokost.

Cons:

Har kanskje ikke direkte med hotellet å gjøre, men restaurant Pascal var rett og slett tragisk. Pastaretten med reker, erter og parmesan var antakelig det dårligste vi noen gang i våre ca 60 år lange liv har fått servert. Slikt går det virkelig ikke an å servere!!

2026-02-08 • via Nuitee
Дмитрий • couple • no
8
Pros:

Завтрак - самый обычный шведский стол. Ничего примечательного. Как и во многих других гостиницах. Со сладким десертом было слабо - круасан и что-то похожее на круасан с шоколадом. И это всё. И это в Новый год. Фрукты тоже были (ананас. арбуз и дыня) - в общем как и везде. Вход в подземный гараж KlosterGarasjen рядом, но он не принадлежит гостинице. Поэтому просите персонал чтобы они оформили скидку. Ещё раз подчёркиваю, именно просите, Потому что если вы не скажете, то у вас никто не спросит. Для проживающих в конкретных отелях есть скидка, это написано на сайте (https://bergenparkering.no/tilbud-og-rabatter)

Cons:

На Wi-Fi лимит 2ГБ. Просто переключил телефон на мобильного оператора и всё заработало.

2026-02-08 • via Nuitee
M
Marianne • family_with_children • no
7
Pros:

Personalet veldig bra
Morsdags kake
Rolig hotell
God beliggenhet
Stort rom

Cons:

For varmt soverom
Manglet lyspærer i to lamper
Tok lang tid før varmtvannet kom
Seige rundstykker
Eggerøre var gummi sktig

2026-02-08 • via Nuitee
C
CARMEN THAIS • family_with_children • br
9
Pros:

Good location, and confortable room!

2026-02-08 • via Nuitee
K
Kenneth • solo_traveller • no
7
2026-01-28 • via Nuitee
M
Mona • family_with_children • no
10
2026-01-27 • via Nuitee
A
Anette • couple • no
10
Pros:

Sentralt

2026-01-26 • via Nuitee
A
Anita • couple • no
10
2026-01-25 • via Nuitee
J
Jørn • couple • no
9
Pros:

God frokost og sentral beliggenhet til de fleste severdigheter

2026-01-25 • via Nuitee
S
Sigbjørn • couple • no
8
2026-01-25 • via Nuitee
A
Alhasan • couple • nl
1
Bad and there is no privacy with me for a moment. Someone may break into the room on you and the door will be opened.
Pros:

لا شي جيد في المكان Nothing is good in this hotel

Cons:

The room service did not enter to clean my room for three days, although I asked them to clean the room, and on the days the room is cleaned when the person leaves. And my privacy was broken into twice, and the door was opened to me with prior permission, and I was with my wife, and I went to the manager's interview more than once, and they were saying not here, I don't know why this evasion

2026-01-24 • via Nuitee
H
Heidi • couple • no
9
2026-01-23 • via Nuitee
S
Sylvi-Ann • extended_group • no
6
Godt fornøyd
Pros:

Frokosten ok, det samme var beliggenheten

2026-01-20 • via Nuitee
M
May Karin • solo_traveller • no
5
Må si jeg er skuffet, det blir ikke flere overnattinger der.
Pros:

Jeg fikk ikke frokost? Veldig skuffet.

Cons:

Det var et veldig gammelt rom med ekle skitne tepper, så var det veldig kaldt der.

2026-01-20 • via Nuitee
P
Patrycja • solo_traveller • no
8
2026-01-20 • via Nuitee