Scandic Neptun

Hotels
•
Scandic
7.8 (4290 reviews)
Valkendorfsgate 8 , Bergen , no

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Facilities for disabled guests
Packed lunches
See all facilities

Review Highlights

Pros:
Clean hotel room
Good breakfast
Central location
Helpful staff
Cons:
Cold temperatures in rooms
Dirty carpets
Additional charges for breakfast

Categories

Cleanliness
6.16
Some reviews mention dirty carpets and bugs, impacting the cleanliness perception.
Service
8.63
Overall positive mentions of staff helpfulness, though some issues with reception noted.
Location
8.67
Frequent positive remarks about the hotel's central location.
Room Quality
7.32
Mixed sentiments; some enjoyed spacious rooms while others faced temperature issues.
Amenities
7.15
Reported amenities were functional, but some complaints about the heating.
Value for Money
8.11
Overall perceived good value with regards to breakfast and location.
Food and Beverage
8.66
Breakfast received multiple positive reviews, indicating a strong point for the hotel.
Overall Experience
7.73
General satisfaction noted, though some guests expressed disappointment in specific areas.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 00:53

Property Description

Modern Art Collection
Experience a stay surrounded by a large collection of modern art at Scandic Neptun Hotel. Each room is adorned with unique pieces, adding a touch of culture to your visit.

Convenient Amenities
Enjoy complimentary Wi-Fi, cable TV, and tea/coffee facilities in every room. Whether you're here for work or leisure, our amenities cater to your needs for a comfortable stay.

Prime Location
Located in central Bergen, our hotel is steps away from Torgallmenningen Square and a short walk from Bryggen Wharf and Bergen Aquarium. Explore the city with ease during your stay at Scandic Neptun Hotel.

Book your stay now and immerse yourself in the vibrant culture and convenience of our hotel.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BGO

Property Policies

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: Yes
  • Entrance Type: Electric
  • Entrance Door Width: 80
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

7.8
Based on 4290 reviews
Cleanliness: 6.16
Service: 8.63
Location: 8.67
Room Quality: 7.32
Amenities: 7.15
Value for Money: 8.11
Food and Beverage: 8.66
Overall Experience: 7.73
K
Karine • solo_traveller • fr
9
Pros:

Petit déjeuner parfait, emplacement idyllique

2026-03-06 • via Nuitee
L
Lehre • solo_traveller • no
7
2026-03-06 • via Nuitee
H
Hans • solo_traveller • no
7
Flott beliggenhet
Pros:

God service

Cons:

Litt gammelt

2026-03-06 • via Nuitee
B
Bjarne • solo_traveller • no
6
2026-03-05 • via Nuitee
T
Tone • solo_traveller • no
8
Bra beliggenhet, hyggelig personale og nydelig frokost.
2026-03-05 • via Nuitee
Øyvind • couple • no
8
Ortsett fra glf frokost var alt bra
Pros:

Glutenfrie frokosten var helle av d dårligste laget ! Brødet var ikke spiselig ! Som plaster på d fikk jeg pannekaker , men skjerp dere når d gjelder HD brødg

2026-03-03 • via Nuitee
M
Marià • couple • es
8
Pros:

Habitació i bany correctes. Bon esmorzar. Molt ben situat.

Cons:

A la nostra habitació hi havia un esglaó al mig una mica incòmode.

2026-03-02 • via Nuitee
A
Astrid • extended_group • no
9
2026-03-02 • via Nuitee
K
KATERYNA • solo_traveller • no
10
2026-03-02 • via Nuitee
K
Kajetan • couple • pl
7
Pros:

I was offered to change a room after the bathroom lights of our first one broke down, which was a nice act by the employees. Very good breakfast for an affordable price and hotel itself located in the city center

2026-03-01 • via Nuitee
J
Jon • couple • no
9
Heit ok
2026-02-27 • via Nuitee
J
Jon • couple • no
9
2026-02-27 • via Nuitee
L
Lise • couple • no
8
2026-02-27 • via Nuitee
A
Anna • extended_group • pl
8
2026-02-25 • via Nuitee
M
Michele • extended_group • it
10
veramente tutto bellissimo bergen stupenda
Pros:

posizione perfetta per il centro, bagno grande e pulito.

Cons:

nulla

2026-02-25 • via Nuitee
C
Christine • couple • fr
9
Pros:

The room was spacious and comfortable. The breakfast catered for every taste and diet and was plentiful. The lounge area was cosy.

Cons:

Nothing available to eat or drink as bistro and bar closed - not what you expect from a city hotel.

The booking process was an issue - I booked through KLM link to booking.com and booked a room with an ensuite ( never choose anything less!) the booking came back as no ensuite bathroom! Even when shown a screen shot of the booking we are told that we would be allocated a bathroom if the room was available. Had they changed the booking immediately to what we had actually booked we would have stayed another 2 nights at the end of our trip so right up until check in we did not know if we would have a private bathroom so we were not happy clients

2026-02-24 • via Nuitee
B
Booking FV9 • extended_group • no
9
Pros:

Litt mye folk på ein gang

Cons:

Kaffeautomat i frokostsalen

2026-02-23 • via Nuitee
S
Solfrid • couple • no
9
Pros:

Beliggenhet

Cons:

For lite lys på badet
Ellers alt bra

2026-02-23 • via Nuitee
M
Marit Karin • extended_group • no
8
2026-02-23 • via Nuitee
S
Sonja Marie A • couple • no
9
2026-02-22 • via Nuitee