Scandic Neptun

Hotels
Scandic
7.8 (4347 reviews)
Valkendorfsgate 8 , Bergen , no

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Facilities for disabled guests
Packed lunches
See all facilities

Review Highlights

Pros:
Clean hotel room
Good breakfast
Central location
Helpful staff
Cons:
Cold temperatures in rooms
Dirty carpets
Additional charges for breakfast

Categories

Cleanliness
6.16
Some reviews mention dirty carpets and bugs, impacting the cleanliness perception.
Service
8.63
Overall positive mentions of staff helpfulness, though some issues with reception noted.
Location
8.67
Frequent positive remarks about the hotel's central location.
Room Quality
7.32
Mixed sentiments; some enjoyed spacious rooms while others faced temperature issues.
Amenities
7.15
Reported amenities were functional, but some complaints about the heating.
Value for Money
8.11
Overall perceived good value with regards to breakfast and location.
Food and Beverage
8.66
Breakfast received multiple positive reviews, indicating a strong point for the hotel.
Overall Experience
7.73
General satisfaction noted, though some guests expressed disappointment in specific areas.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 00:53

Property Description

Modern Art Collection
Experience a stay surrounded by a large collection of modern art at Scandic Neptun Hotel. Each room is adorned with unique pieces, adding a touch of culture to your visit.

Convenient Amenities
Enjoy complimentary Wi-Fi, cable TV, and tea/coffee facilities in every room. Whether you're here for work or leisure, our amenities cater to your needs for a comfortable stay.

Prime Location
Located in central Bergen, our hotel is steps away from Torgallmenningen Square and a short walk from Bryggen Wharf and Bergen Aquarium. Explore the city with ease during your stay at Scandic Neptun Hotel.

Book your stay now and immerse yourself in the vibrant culture and convenience of our hotel.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BGO

Property Policies

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: Yes
  • Entrance Type: Electric
  • Entrance Door Width: 80
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

7.8
Based on 4347 reviews
Cleanliness: 6.16
Service: 8.63
Location: 8.67
Room Quality: 7.32
Amenities: 7.15
Value for Money: 8.11
Food and Beverage: 8.66
Overall Experience: 7.73
L
Linda family_with_children no
10
2026-03-26 via Nuitee
J
Jorunn couple no
8
2026-03-26 via Nuitee
A
Anne- Lise couple no
10
Pros:

Vi fikk et flott rom, suite rett og slett.

2026-03-26 via Nuitee
I
Ivor family_with_children ch
6
2026-03-26 via Nuitee
A
Anne Berge couple no
10
2026-03-26 via Nuitee
A
Ane family_with_children no
8
Pros:

Sentralt !

Cons:

Stress ved frokost.. Vanskelig å finne ledig bord til fam på 4, pga mange gjester

2026-03-26 via Nuitee
D
Dorthe solo_traveller no
8
Cons:

Kunne vært større frokostlokale

2026-03-25 via Nuitee
M
Maria couple es
10
Pros:

La excelente ubicacion, el desayuno, la habitacion..todo. muy recomendable

2026-03-25 via Nuitee
T
Tony couple ie
7
Well located comfortable hotel in close proximity to city centre but could do with modernisation
Pros:

Very well located less than 10 minutes walk to city centre. Beds were comfortable and bathroom was good & modern. Breakfast was good with a wide selection

Cons:

The communal areas , particularly hallways and reception/lobby areas are a little dated and not to a 4 star standard . Musty smell in communal areas and lift are not the most pleasant

2026-03-24 via Nuitee
M
Mathilde Einan couple no
10
Veldig bra hotell, frokost osv. Men noen småting kunne vært gjort til bedre ting
Pros:

Veldig bra beliggenhet, fint og rent lokale. Veldig god frokost!!

Cons:

Eldre rom, dårlig med stikkontakt på rommet (en funket ikke). Dusjhode va gammelt og sprutet vann overalt

2026-03-24 via Nuitee
K
Kristi couple no
8
Pros:

Kort vei til båt . Kjempegod seng og hyggelig personale

Cons:

Ingenting å klage på

2026-03-23 via Nuitee
B
Bjørn couple no
8
2026-03-23 via Nuitee
B
Benjamin Ellingsen couple no
10
2026-03-22 via Nuitee
D
Dąbrowski extended_group pl
10
2026-03-22 via Nuitee
A
Anne- Lise couple no
9
2026-03-22 via Nuitee
A
Ariel solo_traveller de
9
2026-03-22 via Nuitee
T
Thore couple no
9
Pros:

God seng, flott frokost, sentralt og hyggelig pris.

2026-03-22 via Nuitee
E
Even couple no
9
Pros:

Frokosten kjempegod med nydeligt bacon og brødmat ,rommet var stort med god plass og badet likeså.

2026-03-22 via Nuitee
O
Olaia family_with_children es
9
Pros:

Dimensiones de la habitación
La cama muy cómoda
Tamaño del baño

Cons:

La habitación podría estar más insonorizada
El desayuno muy concurrido en hora punta

2026-03-22 via Nuitee
K
KATERYNA couple no
10
2026-03-20 via Nuitee