Scandic Neptun

Hotels
•
Scandic
7.8 (4711 reviews)
Valkendorfsgate 8 , Bergen , no

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Fitness center
24-hour front desk
Restaurant
Business center
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Clean hotel room
Good breakfast
Central location
Helpful staff
Cons:
Cold temperatures in rooms
Dirty carpets
Additional charges for breakfast

Categories

Cleanliness
6.16
Some reviews mention dirty carpets and bugs, impacting the cleanliness perception.
Service
8.63
Overall positive mentions of staff helpfulness, though some issues with reception noted.
Location
8.67
Frequent positive remarks about the hotel's central location.
Room Quality
7.32
Mixed sentiments; some enjoyed spacious rooms while others faced temperature issues.
Amenities
7.15
Reported amenities were functional, but some complaints about the heating.
Value for Money
8.11
Overall perceived good value with regards to breakfast and location.
Food and Beverage
8.66
Breakfast received multiple positive reviews, indicating a strong point for the hotel.
Overall Experience
7.73
General satisfaction noted, though some guests expressed disappointment in specific areas.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 00:53

Property Description

Modern Art Collection
Experience a stay surrounded by a large collection of modern art at Scandic Neptun Hotel. Each room is adorned with unique pieces, adding a touch of culture to your visit.

Convenient Amenities
Enjoy complimentary Wi-Fi, cable TV, and tea/coffee facilities in every room. Whether you're here for work or leisure, our amenities cater to your needs for a comfortable stay.

Prime Location
Located in central Bergen, our hotel is steps away from Torgallmenningen Square and a short walk from Bryggen Wharf and Bergen Aquarium. Explore the city with ease during your stay at Scandic Neptun Hotel.

Book your stay now and immerse yourself in the vibrant culture and convenience of our hotel.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BGO

Property Policies

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: Yes
  • Entrance Type: Electric
  • Entrance Door Width: 80
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

7.8
Based on 4711 reviews
Cleanliness: 6.16
Service: 8.63
Location: 8.67
Room Quality: 7.32
Amenities: 7.15
Value for Money: 8.11
Food and Beverage: 8.66
Overall Experience: 7.73
A
Alejandra • solo_traveller • pl
9
2026-07-11 • via Nuitee
R
Rob • solo_traveller • nl
10
2026-07-11 • via Nuitee
A
Anne • solo_traveller • no
8
2026-07-11 • via Nuitee
A
Asbjørn • extended_group • no
8
alt bra
Pros:

Meget bra frokost

Cons:

ikkeno

2026-07-10 • via Nuitee
L
Lin Siew • solo_traveller • ie
7
2026-07-10 • via Nuitee
T
Tomm Wessel • family_with_children • no
8
2026-07-10 • via Nuitee
J
Jon Thew • solo_traveller • gb
9
Pros:

Great location, very clean, good breakfast

Cons:

Very narrow bed

2026-07-10 • via Nuitee
E
Eva • couple • no
8
Veldig fornøgd og kommer gjerne igjen .Kort vei til alt
Pros:

Beliggenheten og personalet

Cons:

Dette er ikke noe hotellet kan noe for men det er mye trafikkstøy pga smørsbroen

2026-07-10 • via Nuitee
J
JOSEFINA MARIA ANGELES • extended_group • es
7
Pros:

El desayuno muy bueno

Cons:

Ducharse resultaba incómodo porque había una mampara fija mínima por lo que todo el baño se inundaba. Además no había la típica toalla para poner en el suelo.
Y, además, al regresar por la tarde a la habitación el servicio de limpieza había cambiado las toallas pero no había recogido el agua del suelo, ni vaciado la papelera.

2026-07-09 • via Nuitee
K
Kjell Gunnar • family_with_children • no
10
2026-07-09 • via Nuitee
T
tove • couple • no
8
2026-07-09 • via Nuitee
M
Mona • couple • se
8
2026-07-08 • via Nuitee
J
Jørund • extended_group • no
9
2026-07-08 • via Nuitee
Şükrü • couple • tr
7
İyi bir gezi
Pros:

Konumu çok iyi. İki yataklı oda yerine süit oda verdiler.manzara çok güzeldi

2026-07-07 • via Nuitee
A
Ann Karin • extended_group • no
8
2026-07-07 • via Nuitee
L
Laila Venø Bendsen • couple • dk
8
Pros:

Det første værelse vi fik var meget indelukket men da vi henvendte os i receptionen om dette tog de det med et smil og vi fik et andet værelse. Dette væresle var væsentlig bedre

2026-07-07 • via Nuitee
V
Vera • solo_traveller • no
7
2026-07-07 • via Nuitee
A
Amy • solo_traveller • us
8
Comfy hotel in the heart of Bergen
Pros:

The location was great, bed was really comfortable, and the breakfast was amazing!

Cons:

Our room was on a busy street so it was noisy and the bathroom had a strange layout, you had to go upstairs to get to it.

2026-07-06 • via Nuitee
E
Edith • couple • de
8
Wir waren absolut zufrieden!
Pros:

Freundliches Personal / große und schöne Zimmer

2026-07-06 • via Nuitee
F
Frank • couple • us
8
2026-07-06 • via Nuitee