Hôtel Château de l'Ile

Hotels
•
Independent
8.6 (100 reviews)
4 Quai Heydt, Ostwald, Bas-Rhin, 67540 , Ostwald , FR
33-3-88.66.85.00

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Pets allowed

Facilities

Meeting rooms
Proposal/romance packages available
Express check-out
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Express check-in/check-out
Concierge service
See all facilities

Review Highlights

Pros:
Friendly staff
Good value breakfast
Comfortable and clean rooms
Charming and historic atmosphere
Spacious parking
Cons:
Distance from public transportation
Need for renovation
Functioning of amenities such as spa and Wi-Fi
Issues with restaurant bookings
Cold rooms

Categories

Cleanliness
8.4
Guests spoke highly of the cleanliness in the rooms and around the hotel premises.
Service
7.9
Service is frequently commended as friendly and professional, but some guests noted issues with restaurant booking and room temperature control.
Location
7.5
The hotel’s location is generally praised for its calm and scenery, though some found it a bit far from public transportation.
Room Quality
7.3
Rooms are described as beautifully furnished, spacious, and comfortable, with some minor issues and mentions of the need for renovation.
Amenities
6.5
While there are positive remarks about the parking and unique atmosphere, the lack of functioning spa services and weak Wi-Fi signal affected the score.
Value for Money
7.2
Opinions on value for money vary, with some guests finding the price acceptable for the quality and others pointing out that renovation is needed for the price.
Food and Beverage
7.6
Good overall satisfaction with the breakfast and on-site restaurant, though there were individual desires for more options like cappuccino.
Overall Experience
8.1
Despite some specific concerns, guests generally report a high level of satisfaction with their stays and have positive overall experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2024-10-30 14:28

Property Description

Stunning Views and Convenient Amenities
Enjoy the terrace, garden, and complimentary wireless internet access at Hôtel Château de l'Ile. Indulge in La Winstub de l'Ile's garden view or opt for room service.
Luxurious Features
The hotel offers concierge services, wedding services, and a picnic area. Relax at the bar/lounge or avail of buffet breakfasts at specific hours.
Premium Services and Proximity to Attractions
Benefit from a business center, event facilities, and a roundtrip airport shuttle. Visit nearby attractions like the Strasbourg Cathedral and Strasbourg Christmas Market.
Book your stay at Hôtel Château de l'Ile today for a memorable experience by the river.

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • A car is recommended for transportation to and from this property.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SXB

Property Policies

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Gloves are available to guests

  • Transportation

    Car recommended

See all policies

Location

Guest Reviews

8.6
Based on 100 reviews
Cleanliness: 8.4
Service: 7.9
Location: 7.5
Room Quality: 7.3
Amenities: 6.5
Value for Money: 7.2
Food and Beverage: 7.6
Overall Experience: 8.1
J
John
10
Pros:

Huge room with balcony

2024-10-21 • via Nuitee
J
John • partner
10
Pros:

Large room upgrade for our anniversary was a nice touch which included veranda. Breakfast lunch and dinner were quite tasty

2024-10-10 • via Nuitee
H
Hasse
8
Pros:

Man booker ind på hotel med restaurant, men får i forbindelse med indtjek besked på, at alt er optaget i restauranten. Tilbød ar reservere bord på restaurant ude i byen. Det er ikke rart efter en middag at skulle køre bil.

2024-09-29 • via Nuitee
K
Kristina
10
Pros:

Sehr freundliche Mitarbeiter. Schöne Location.

2024-09-25 • via Nuitee
M
Mirza
10
Pros:

An excellent location and with a tram about 15 mins away for travel into Strasbourg - perfect! The chateau Experian’s so good I will be coming back with the Mrs and family 👍

2024-09-24 • via Nuitee
S
sebastian • family
8
Pros:

Sehr schönes im Park gelegenes Schlosshotel.
Saubere ruhige Zimmer, auch wenn die Innenausstattung etwas antik ist, einfach sehr gemütlich. Frühstück war sehr gut, mit frischen Produkten.

2024-09-22 • via Nuitee
F
Frédérique
10
Pros:

Alles super in orde behalve de tuin. Die heeft dringend onderhoud nodig

2024-09-20 • via Nuitee
E
Efwa
10
Fantastiskt
Pros:

Fantastiskt! Unik och vacker slottsbyggnad i vackra omgivningar. Underbar och tillmötesgående personal. Generös frukost och bar med internationell standard. Vår hund var också med oss på hotellet.

2024-09-14 • via Nuitee
D
Djafer
8
Pros:

Très bien

2024-08-18 • via Nuitee
S
Stephan
8
Pros:

Sehr schön, gerne wieder

2024-08-08 • via Nuitee
A
Adam • family
10
Pros:

We stayed at the Hôtel Château de l'Ile for 2 nights and it exceeded our expectations. Our room was on the first floor, facing the river, and was very quiet and calm. The hotel staff were responsive and helpful. We found our room to be spacious and comfortable and while the decor is a bit dated, we think it adds to the chateau's charm. The Tesla Destination Charger was also a big plus. Overall, a very pleasant stay.

2024-07-24 • via Nuitee
K
Kristin • family
10
Pros:

Es war ein sehr schöner Aufenthalt. Das Zimmer war sehr groß, auch das Bad war geteilt und sehr großzügig. Wir haben uns gefühlt wie in einem Schloß. Leider waren wir nur eine Nacht da.

2024-07-22 • via Nuitee
A
Alexandre
10
Lindo e Charmoso
Pros:

Hotel lindo e muito confortável ! Camas ótimas, tudo muito bem organizado. Silencioso e com
Excelente café da manhã. Super recomendo !

2024-07-17 • via Nuitee
L
Lise
6
Smukt men varmt ophold
Pros:

Fint hotel, men den manglende nedkøling på værelset var ikke forventeog og der var meget meget varmt. En vifte i loftet burde som minimum være til stede. Smukt hotel, smukke omgivelser men mange myg nede ved floden. Havde håbet på at finde lidt aftensmad i byen, men alt var lukket, da vi var der. Et fint ophold men også lidt oroblematisk.

2024-07-13 • via Nuitee
K
Kazutoshi
8
いい経験をさせてもらいました。
Pros:

エアコンが故障しており、寝苦しい日本の夏の夜の様な一晩を過ごしました。
また、更に追い討ちをかけたのが、朝６時前の、火災報知器の誤作動、、、寝苦しい夜だったので、もう少しゆっくり寝ていたかったです。

2024-07-10 • via Nuitee
P
Pernille
8
Pros:

Meget børnevenligt, men små gaver til de små hver dag. Super god morgenmad i hyggeligt omgivelser!

2024-07-06 • via Nuitee
C
Caterina • family
8
Pros:

A very nice hotel, cleaned and quiet

2024-07-05 • via Nuitee
M
Magda • partner
6
Pros:

Bei 36° gab's keine Klimaanlage...bei der Frage warum, könnte niemand was sagen. Die nächste Enttäuschung war das Essen im Restaurant...es gab ein einziges Menü, natürlich auch ohne Erklärung. Schade

2024-07-03 • via Nuitee
I
Ingmar
10
Individuelles und ruhiges Hotel
Pros:

Ein traumhaftes Hotel mit individueller Einrichtung. Schön gelegen am Fluss mit schöner Terrasse. Nettes Personal. Wer ein ruhiges und besonderes Hotel in der Nähe von Strasbourg sucht, ist hier richtig.

2024-07-01 • via Nuitee
M
Marco • partner
10
Pros:

Sehr sehr freundliches Personal, das auch auf Extrawünsche gerne eingeht. Die Zimmer sind sauber und gemütlich eingerichtet. Parkplätze gibt es ausreichend direkt am Hotel. Frühstücksbuffet ist reichhaltig und ansprechend aufgebaut. Preis/Leistung definitiv fair. Alles in allem eine klare Empfehlung.

2024-06-30 • via Nuitee