Pestana Rio Atlantica

Hotels
Pestana Hotel & Resorts
8.8 (5003 reviews)
Avenida Atlântica, 2964 , Rio de Janeiro , br

Children allowed
Pets allowed

Facilities

Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Cons:
Room cleanliness issues
Staffing issues at reception

Categories

Cleanliness
8.15
The cleanliness received mixed reviews, with mentions of poor cleaning in some areas and issues with room cleanliness.
Service
9.65
The service was generally praised, with staff being described as friendly and attentive.
Location
9.85
The location was highlighted positively in multiple reviews, indicating a desirable area.
Room Quality
7.65
Room quality faced criticism due to age and issues with some rooms being unsuitable.
Amenities
8.65
Amenities were mentioned with some positives, although there were complaints about the age of equipment.
Value for Money
8.45
Some guests felt the value did not match what was charged, particularly regarding the breakfast.
Food and Beverage
8.85
The food, especially breakfast offerings, received positive notes, although some found it lacking in variety.
Overall Experience
9.15
Overall experience varied among guests, with some expressing disappointment and others appreciating their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 05:33

Property Description

Luxurious Suites and Stunning Beachfront Location
Pestana Rio Atlantica boasts modern, luxurious suites with private balconies offering breathtaking city views. Situated on Copacabana's beachfront, guests can enjoy the beauty of the ocean right at their doorstep.

Rooftop Pool and Fine Dining
Indulge in sophistication at the rooftop pool and lounge bar, where panoramic ocean views and exquisite cocktails await. The restaurant serves fine Portuguese cuisine, and a delicious breakfast with buttered croissants is the perfect start to your day.

Spa, Gym, and Convenient Location
Relax and rejuvenate at the spa with essential oil massages, stay active at the modern gym, and benefit from the hotel's environmentally sustainable practices. With easy access to airports and iconic landmarks like Christ the Redeemer Statue, Pestana Rio Atlantica offers the perfect blend of luxury and convenience.

Experience luxury and relaxation at Pestana Rio Atlantica - book your stay now!

Important information:

According to the Brazilian Federal Law 8.069/1990, minors under 18 years of age cannot check into hotels unless they are accompanied by their parents or a designated adult. If a minor is accompanied by an adult other than his parents, it is necessary to present a written authorization for the minor to check into the hotel. Such authorization must be notarized and signed by both parents, and presented along with notarized copies of their IDs.

Please note that the credit card used for the booking must belong to one of the guests. In case of reservations made in the Non-Refundable rates, the reservation center will send a payment link to your message box via the Booking.com platform. The card used must be presented at check-in.

If it is not possible to present the credit card, the total amount of the reservation will be charged again on the guest's own credit card or another form of payment, such as debit card, cash or PIX. In this case, the amount charged to the credit card during the booking will be refunded.

For reservations made by third parties, the payment must be made exclusively via PIX.

Please note that extra beds can be provided only in the Standard Suite and Suite with Side Sea View category. Please contact the property for further details.

Please note that an optional tourist tax is charged per room/per day. Please contact the property for further details.

Operation of the pool area and rooftop on December 31, 2025:
• The pool will be closed at 12:00 PM on December 31, 2025, and will reopen at 12:00 PM on January 1, 2026.
• Due to the preparation and celebration of the New Year’s Eve party, the rooftop will also be closed from 12:00 PM on December 31 until 12:00 PM on January 1.
• On New Year’s Eve, access to the rooftop will be exclusive to guests/clients with a party ticket and identification wristband.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GIG

Property Policies

  • Parking

    Private parking is possible on site (reservation is not possible) and costs BRL 80 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.8
Based on 5003 reviews
Cleanliness: 8.15
Service: 9.65
Location: 9.85
Room Quality: 7.65
Amenities: 8.65
Value for Money: 8.45
Food and Beverage: 8.85
Overall Experience: 9.15
M
Melissa couple nl
7
Goed hotel, op een top locatie
Pros:

De locatie en de kamer

Cons:

Ze zijn aan het verbouwen waardoor je in de herrie zit in de lobby en bij het zwembad. Dit hadden ze van te voren wel mogen vermelden.

De vloer in de slaapkamer is aan vervanging toe, missen stukken uit het laminaat.

2026-05-30 via Nuitee
M
Milan Czech republic solo_traveller cz
9
Pros:

Super lokalita a personál

2026-05-30 via Nuitee
M
Marina couple at
8
Schönes Strandhotel an der Copacabana!
Pros:

Tolle Lage in erster Strandreihe, gutes Frühstück, tolle Dachterrasse mit großem Pool, sehr freundliche Mitarbeiter!

Cons:

Die Zimmer waren leider nicht so geräumig, man konnte keine 2 Koffer gleichzeitig öffnen und auch das Badezimmer war sehr klein.

2026-05-30 via Nuitee
D
Daria couple de
8
Solid option on Copacabana beach
Pros:

1. Our room had 2 bedrooms and an ocean view - you can see the sunrise right from the window.
2. Good breakfast with a lot of different options and a nice terrace outside.
3. Good pool/bar area and good caipirinhas.

Cons:

1. Not the hotel’s problem, but the neighborhood didn’t feel very safe at night.

2026-05-30 via Nuitee
B
Benedicto Waldyr couple br
6
2026-05-29 via Nuitee
E
Ewa couple pl
10
Pros:

Lokalizacja ,przepiekny widok z tarasu

Cons:

O godz.6.30 bylo śniadanie ale dopiero o godz.7 był włączany ekspres do kawy itd... o godz.6.30 nie bylo wszystko przygotowane

2026-05-29 via Nuitee
M
Maria couple fr
10
Pros:

everything

2026-05-28 via Nuitee
M
Marcelo couple br
8
2026-05-27 via Nuitee
G
George Alexandre couple br
6
Hotel ja foi muito bom e uma referência no Rio de Janeiro, hoje esta se tornando mais um.
Pros:

Localização e café da manhã bom.

Cons:

Cama muito ruim e tolhas de banhopéssimas. Um hotel desse nivel nao deveria colocar toalhas tao ruins.

2026-05-26 via Nuitee
O
Olafur extended_group is
8
2026-05-26 via Nuitee
M
Michał couple pl
10
Pros:

Amazing rooftop terrace with a pool. The view of the Copacabana beach from above is absolutely unforgettable.

2026-05-26 via Nuitee
O
Olivia couple ch
10
2026-05-25 via Nuitee
S
Sergio Javier family_with_children cl
4
Pros:

Buena ubicación buenos desayunos

Cons:

Me aparecieron 3 cucarachas en la habitación y problemas con la TV

2026-05-25 via Nuitee
C
Carla Jane couple au
1
Unhygienic hotel - beware you pay for the location - nothing else.
Pros:

The staff are so wonderful, they really are just trying to make everyone happy. I felt bad for them. They have a level of professionalism you can’t find in many places. I would be proud to have a team this accomodating & positive.

Cons:

I have genuinely never felt the need to leave a review like this before, but this hotel was completely unacceptable. We ended up having to leave and move hotels due to the level of unhygienic conditions.

There is a clear difference between a hotel being dated and having character - this was not that. The issue is the complete lack of upkeep & cleanliness. It appears nothing is properly cleaned or scrubbed; rooms are simply “straightened up.”

On arrival, we were not given the room we had originally booked. The bed sheets had clearly been used and had visible marks, including what appeared to be blood and other bodily stains. These were not old stains the sheets looked unchanged from previous guests.

The bathroom was in an even worse condition. There was black mould throughout the shower, the shower head was heavily soiled, mirrors had not been cleaned, and overall the room showed no signs of proper cleaning.. ever.

We requested a room change and were given another room that was even worse, which turned out to be the room we had originally booked.

We ultimately had to escalate through Booking.com, who assisted in refunding the remaining 5 nights, as the property did not match the listing photos or expected standard. (Nada you are amazing and booking.com is lucky to have someone so patient - thank-you for your kindness).

For $310 per night, a basic level of cleanliness should be guaranteed. The location is excellent, but it does not compensate for the condition of the rooms.

I was fortunate to secure alternative accommodation at Portobay & Copacabana Palace, where the difference in cleanliness and standards was immediate and exactly what you would expect at that price point.

I genuinely cannot understand where the positive reviews for this hotel are coming from. This was one of the worst hotel experiences I have had.

2026-05-25 via Nuitee
A
Arnaldo couple pt
10
Excelente hotel
Pros:

Localizaçao espetacular !

Cons:

Foi tudo otimo !

2026-05-25 via Nuitee
A
Adshaya couple fr
10
2026-05-25 via Nuitee
S
Spagnoli extended_group ar
10
Perfecto
Pros:

Seguridad, ubicación, desayuno

Cons:

Nada

2026-05-25 via Nuitee
K
Krisztián couple hu
10
2026-05-24 via Nuitee
M
mehmet couple fr
1
Pros:

Un établissement super bien placé mais l’état des chambres à discuter pas propre des cheveux des poiles de partout à par l’accueil super agréable rien n’allait au prix qu’il loue sa

2026-05-23 via Nuitee
M
Mathieu couple fr
10
2026-05-23 via Nuitee