Embassy Suites by Hilton Atlanta Airport

Hotels
Embassy Suites Hotels
7.7 (833 reviews)
4700 Southport Road , Atlanta , us

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Good amenities
Clean facilities
Cons:
Cleanliness issues
Inconsistent service
Room odor
Food safety concerns

Categories

Cleanliness
7.1
Multiple mentions of cleanliness issues in rooms and dining areas.
Service
8.06
General feedback on staff being friendly, though some reported poor experiences.
Location
8.6
Convenient location for airport access, praised by many guests.
Room Quality
7.06
Rooms were variable in quality; some complaints about odors and age.
Amenities
8.58
Positive feedback on amenities like swimming pool and breakfast.
Value for Money
7.55
Mixed feelings about value; considered acceptable by some but not by others.
Food and Beverage
7.1
Breakfast was enjoyed, but cleanliness issues at buffet were reported.
Overall Experience
7.57
Guests had a mix of positive experiences but noted significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 19:27

Property Description

Convenient Location near Airport
Located just seconds from Hartsfield-Jackson Atlanta International Airport, Embassy Suites by Hilton Atlanta Airport offers free airport shuttle service for a hassle-free stay.

Luxurious Amenities
Enjoy spacious all-suite guestrooms equipped with the latest technologies, complimentary cooked-to-order breakfast, nightly manager's reception, on-site restaurant, in-room microwaves, refrigerators, and iPod compatible radios for your convenience and entertainment.

Easy Access to City Attractions
Situated close to MARTA station, guests have convenient access to explore downtown Atlanta and its attractions. Book your stay now at Embassy Suites by Hilton Atlanta Airport for a perfect blend of comfort and convenience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ATL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is needed) and costs USD 23 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    Children up to and including 5 years old stay for US$5 per person per night when using an available extra bed.
    People 6 years old and over stay for US$10 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.7
Based on 833 reviews
Cleanliness: 7.1
Service: 8.06
Location: 8.6
Room Quality: 7.06
Amenities: 8.58
Value for Money: 7.55
Food and Beverage: 7.1
Overall Experience: 7.57
V
vincent couple us
10
2026-03-28 via Nuitee
S
Samara solo_traveller bs
6
2026-03-24 via Nuitee
N
Naeem couple us
9
2026-03-14 via Nuitee
C
Chaqueen extended_group us
1
Pros:

Nothing I didn't stay they couldn't find my reservation

Cons:

Nothing I didn't stay they couldn't find my reservations

2026-03-12 via Nuitee
J
Juanita extended_group us
10
2026-03-05 via Nuitee
L
LaChondra extended_group us
1
2026-03-02 via Nuitee
L
LaShauna couple us
4
Pass the in clean room
Pros:

The staff was very friendly and helpful

Cons:

The room wasn't clean very well thinks was found that was already in the room

2026-03-02 via Nuitee
D
Deepak extended_group us
10
2026-03-01 via Nuitee
C
Carol family_with_children us
1
The worst!
Pros:

One room, 240, had bed bugs. My daughter got bitten all over. My supposedly ADA room 249 was awful in terms of accessibility, breakfast was inedible. We couldn’t check out and get bill before our car for the airport arrived. On the whole, dreadful! And we paid A LOT!

Cons:

2 rooms were bad in different ways—one with bedbugs, other awful for mobility.

2026-02-25 via Nuitee
J
Joseph solo_traveller ch
3
I will not be staying here again.
Cons:

Check in was slow - line of people formed at well before 16:00 with rooms being allocated at the rate of about 1 every 10 minutes. Multiple pictures that I took show: a three inch cut on the vinyl headboard, damaged wallpaper next to the desk, a toilet paper holder that's detaching from the wall by a half inch, tub/wall seal that is damaged and discolored, rusty door stop on the bathroom door, shower head that's discolored by some residue, damaged bathroom mirror and tissue holder, couch with damaged cushion, bathroom sink that is clogged and a faucet that's not square to the sink. In addition, at breakfast, the cereal station was torn down at 8:45, there was no yogurt available at 8:45, the cutlery station for knives, forks, and spoons was empty except for forks, the selection of milk consisted of only two small bottles of skim milk, the line to get freshly made eggs/omelets was 8 people deep, there were no plates available to serve yourself from the station of scrambled eggs, sausage, etc. From a security standpoint - the liquor cabinets behind the bar are unsecured. All were easily opened after hours.

2026-02-24 via Nuitee
T
Tony Walker solo_traveller us
8
Pros:

Everything

Cons:

They don't have snacks out any more and ran out of grits at breakfast

2026-02-23 via Nuitee
T
Timothy couple us
5
2026-02-14 via Nuitee
L
L couple us
7
2026-02-10 via Nuitee
5
59JackS Family
6
Very good but very slow service at bar and restaurant
Pros:

Room great, lobby likewise. Bar and restaurant poorly managed. Very slow service and long waits for beer at happy hour and food

2026-02-01 via Tripadvisor
K
Kelvin couple us
8
Pros:

Breakfast

Cons:

Happy Hour

2026-01-30 via Nuitee
A
Anna couple hu
10
Pros:

we just had a short stay - staff was friendly, shuttle to the airport was smooth and on time

2026-01-29 via Nuitee
P
Pebbles couple us
9
My stay was comfortable. The breath was pretty good. Definitely would be booking again.
Pros:

The property was very nice. I was greeted by young man at the front very nice and he answered all my questions in that location was good.

Cons:

I have really nothing to complain about this property

2026-01-26 via Nuitee
M
Madrienne solo_traveller us
9
Great for business stay
Pros:

It was close to my meeting location. The airport shuttle to the property was very convenient and easy.

2026-01-23 via Nuitee
E
Erica couple us
10
Cons:

Paying for parking not owned by the hotel and it wasn't even valet.

2026-01-23 via Nuitee
S
Sydnee couple us
7
Everything went well.
Pros:

Breakfast

Cons:

N/a

2026-01-22 via Nuitee