Four Points by Sheraton Kalamazoo

Hotels
•
Four Points by Sheraton
7 (297 reviews)
3600 East Cork Street , Kalamazoo , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable beds
Good breakfast options
Cons:
Cleanliness issues
High breakfast prices
Room quality needs improvement

Categories

Cleanliness
5.71
Overall cleanliness was not great, towels and sheets were not white anymore, and there were dirty items found in the room.
Service
8.18
Staff was friendly and attentive, addressing issues quickly, although there were criticisms about staff attitude in some reviews.
Location
8.22
Easy to find location mentioned positively, although the area is noted to not have a great reputation.
Room Quality
6.67
Rooms need updating, some guests experienced issues with room conditions and were not given the expected room type.
Amenities
6.2
Shuttle service was not available as advertised, breakfast was noted as pricey, impacting overall satisfaction with amenities.
Value for Money
7.16
Some guests felt the price was fair especially for location, with a few exceptions regarding additional charges.
Food and Beverage
6.21
Breakfast quality mentioned as good but not worth the cost, and breakfast not included in room pricing.
Overall Experience
7.68
Overall experience varied but mostly positive regarding comfort, though several guests expressed dissatisfaction with certain aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 18:16

Property Description

Convenient Location near Airport
Located just moments from Kalamazoo/Battle Creek International Airport, Four Points by Sheraton Kalamazoo offers a perfect blend of style and comfort for travelers looking for convenience.

Sophisticated Event Space
With over 7,200 square feet of sophisticated event space, our hotel is the ideal venue for hosting memorable meetings, trade shows, weddings, or social engagements.

Complimentary Shuttle and Parking
Enjoy the convenience of our free airport shuttle and complimentary overnight parking during your stay at Four Points by Sheraton Kalamazoo.

Experience comfort and convenience at its best - book your stay with us today!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Guests under the age of 21 can only check in with a parent or official guardian.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AZO

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$25 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7
Based on 297 reviews
Cleanliness: 5.71
Service: 8.18
Location: 8.22
Room Quality: 6.67
Amenities: 6.2
Value for Money: 7.16
Food and Beverage: 6.21
Overall Experience: 7.68
M
Morrell • couple • us
4
It was okay and could be better for the next time thanks.
Cons:

I didn’t get my deposit back like I claimed when I booked yall online to stay!!! I also didn’t like how it charged $15 dollars for breakfast when the plate wasn’t worth $15 dollars of food.

2025-12-22 • via Nuitee
F
Fernando • couple • us
1
Cons:

The overcharge for nothing, this is the second time they hidden extra charges

2025-12-16 • via Nuitee
• solo_traveller • us
8
2025-12-06 • via Nuitee
B
Bobby • solo_traveller • us
1
2025-11-29 • via Nuitee
S
Scott • family_with_children • us
9
2025-11-26 • via Nuitee
T
Tomoe • couple • us
5
2025-11-24 • via Nuitee
L
Linda • solo_traveller • us
9
nice friendly
Pros:

People were nice bed was great

Cons:

Booked cuz they say have shuttle but they don’t it doesn’t work… get it fixed
Buffet little expensive

2025-11-24 • via Nuitee
C
Celest • couple • us
9
Great
Pros:

How comfortable it was. The only thing for me was the shower had hair but other then that it was a pretty good night

Cons:

Hair

2025-11-19 • via Nuitee
W
Wendy • family_with_children • us
2
THE DUMPS
Cons:

The staff is very cold shouldered and snooty, too snooty for THAT job, and they are NOT friendly, overall NO GOOD, BAD FOR BUSINESS IN THAT AREA, not like that area has a good reputation anyways. DO NOT WASTE YOUR TIME ON CORK STREET OR ANY OF THEM HOTELS IN THAT AREA...

2025-11-13 • via Nuitee
C
Chris • couple • us
5
It was ok for one night, but we will not stay there again! It needs renovation/updating badly!!
Pros:

We did eat the breakfast buffet and the food was good, but not sure if worth $15/person

Cons:

entire property is run down! Beds were uncomfortable. Hallway carpeting was ratty. Carpet in room wasn't much better.
Overall cleanliness was not great. Towels and sheets were not white anymore. Water came out of faucet ran rusty at first.

2025-11-10 • via Nuitee
D
Dante • couple • us
1
2025-11-08 • via Nuitee
C
Cody • couple • us
1
2025-11-03 • via Nuitee
K
Keosha • couple • us
7
2025-10-31 • via Nuitee
L
Linda • family_with_children • us
9
nice hotel breakfast to $$$
Pros:

the breakfast I think to expensive and seniors should pay less

Cons:

the charge on breakfast

2025-10-28 • via Nuitee
Y
Yolanda • family_with_children • us
10
2025-10-27 • via Nuitee
L
Linda • couple • us
8
Cons:

Breakfast not included

2025-10-22 • via Nuitee
R
Rachel • couple • nz
2
needs a bit of love!
Pros:

Easy to find location

Cons:

Room smelt musty as did the bedding, tired looking complex.

2025-10-22 • via Nuitee
W
Wendy • family_with_children • us
4
2025-10-20 • via Nuitee
W
Wendy • family_with_children • us
10
2025-10-18 • via Nuitee
P
Parnin • solo_traveller • us
7
Pros:

I liked the room I finally got into, but it was not what I ordered. I just needed to sleep there basically.

Cons:

I was supposed to get a king size bed with probably would have been more comfortable. I am a big man. But I made due.i also made these reservations due to the fact you had 24/7 shuttle service to and from airport. I got in a little after midnight and I call and they told me you all dont do that no more. I seen you shuttle bus parked in front. Im not the one to complain but, I think you need to let booking.com know this.

2025-10-17 • via Nuitee