Quality Inn Sidney

Spent $160 on a jacuzzi room only for the jacuzzi jets to be broken. Just a large bathtub. Then, when I woke up at 4am to dry mouth, the vending machines were broken. Order DoorDash instead, and they won’t allow the delivery driver to enter the building. So the front desk calls the room when they arrive and wakes the whole room up.

Go to try and get it from the front desk and the door to the lobby is locked. I have to go outside to get to the front desk, and then am locked out myself.

I have been to many hotels. It doesn’t feel like customer service should be that difficult. I won’t be back.

Nice too

Good rates. Rooms and building need updating/remodeled

Although I liked how close it was to Eldora which is why we came… the facility needs some major upgrades. Caulking in the bath tub, wall paper peeling off, left over ice cream in the fridge. Oh and I wanted a non smoking room that I reserved months ago but they didn’t have any available which is bull. The employees need to look at their bookings before giving out rooms that were already booked. So we had to stay in a smoking room. Definitely will not be staying here again.

We got the king size bed with the jacuzzi tub. Jets in the tub didnt work.
We were not told the pool was closed. Went to use it and the water was green.
Had blood stains on the comforter.
I talked to the lady who was working Saturday and she was on the phone with another customer. I waited and she told them to hang on a second. Asked me what i needed so i let her know the jets in the tub didnt work. All while this other guest was on the phone.
Not impressed at all. And hoping once my payment clears it really clears for a discounted rate as i was told it would be.

Had to get key programed everyday other than that it was fine

The bed was ok. The breakfast was minimal, but did have something to eat. Not thoroughly impressed, but you get what you pay for.

Room was smelly. Cobwebs, bathroom missing bars.

When we arrived our room had gnats flying around in it and it smelled bad. The pool was green so we couldn't get in it and the ice machine was broken. Staff were not friendly and were irrited when we asked for clean towels.

Pool was closed middle of Summer beds were hard will not Bo there again breakfast was trash

We did not stay at the Quality Inn last night because of bugs in the room. We found a dead bed bug and 2 live cockroaches in the restroom. The rooms are old and and dirty.

The overnight front desk lady was nice. Our room door handle only opened when you lift up, ac never worked as it was 20⁰ cooler outside than in the room, humidity was through the roof in the room. Desk lamp switch broken. Entire place reeked of cigarette smoke and even in a non-smoking room, smoke was getting in. Fire alarms went off at 4:30 in the morning. We brought this to the attention to the front desk but she said there weren't any other rooms available. We packed up and slept the remainder of the night in our truck. I will require a refund.

Room fairly clean, shower worked well. Toilet did not work and my husband had to continually try to fix it. Staff said there was no plumber available. There was air flow in room but not air conditioning. It was humid in the room and my clothes felt damp. Breakfast was ok. Will not stay again.

Mine was the 6th room reviewed. 2 not cleaned, 1 adjoining door not able to be locked, 1 electric didn't work, 1 smelled of mold/mildew. 6th I took found the TV didn't work toilet ring old/disgusting, no stopper in the tub, wallpaper pealing. They gave a discount on a future visit would do nothing for this visit.

the only thing that was fair was pillows

Smelly, not clean bathroom. Cockroachs seem in the bathroom at night me no pool or hot tub as advertised. Outside area was dirty.

The bands were only full size. They weren’t queen as they advertised. The blankets were old and ratty. The shower floor was stained and dirty. I just want it out of there.

I see so many people saying bad things about this hotel however my experience was very good. They took care of everything I needed and very quickly. I will definitely be coming back!

The employees are kind and helpful but this hotel needs a major revamping. No elevator so be prepared to haul your luggage up stairs. The room look clean at first glance but the counter tops were not wiped down, they were sticky and had fingerprints on them. The bathroom was pretty filthy. It looked like someone had brought their clippers and gotten a haircut in there. The shower was actually dirty and had pubs in it. The fridge didn't seal so keeping things cold wasn't an option. I felt better about the room after wiping everything down with antibacterial wipes. The bed was clean and comfortable fortunately. The biggest disappointment is that the pool is closed. My 11 year old was hoping to swim but after inspecting it I probably wouldn't have let him anyways, it was nasty. If you really don't care about where you're staying and just need to crash for the night in a cheap hotel it's fine but two nights was too much for us.

It was ok.