Crowne Plaza Kansas City Downtown by IHG

Hotels
•
Crowne Plaza Hotels & Resorts
8.3 (675 reviews)
1301 Wyandotte Street , Kansas City , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Good location and views
Quality food and beverage
Cons:
Cleanliness issues
Noise from construction
Comfort of beds and amenities lacking

Categories

Cleanliness
7.69
Some mentions of hair on the bathroom floor and old carpet.
Service
9.16
Staff were friendly and accommodating, with many positive mentions.
Location
8.7
Centrally located and convenient, with good views.
Room Quality
7.65
Some concerns about comfort and old beds.
Amenities
7.68
Some amenities were lacking, such as less coffee pods and no microwave.
Value for Money
8.14
Good value for the quality of stay, though some found it pricey.
Food and Beverage
8.69
High praise for the late-night food options and overall quality.
Overall Experience
8.66
General satisfaction with a few areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 07:31

Property Description

Central Location in Kansas City

Located next to the Bartle Hall Convention Center in the vibrant Power & Light Entertainment District, Crowne Plaza Hotel Kansas City Downtown offers convenience and excitement right at your doorstep.

Relaxation and Dining Options

Unwind by taking a dip in the outdoor heated pool or breaking a sweat at the on-site fitness center. Indulge in delicious meals at City Grille or sip on refreshing drinks at the hotel bar after a productive day.

Comfortable Guestrooms

Experience modern amenities such as free high-speed internet, flat-screen TVs, and spacious work areas in the guestrooms. Enjoy the convenience of room service and end your day on a cozy bed with luxurious linens.

Book your stay at Crowne Plaza Hotel Kansas City Downtown now for a memorable and convenient experience.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Fri, Oct 17, 2025 until Mon, Jun 1, 2026

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MCI

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 25 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.3
Based on 675 reviews
Cleanliness: 7.69
Service: 9.16
Location: 8.7
Room Quality: 7.65
Amenities: 7.68
Value for Money: 8.14
Food and Beverage: 8.69
Overall Experience: 8.66
J
Jodi • family_with_children • us
10
We stayed here after watching Hamilton at the Music Hall! Amazing stay!
Pros:

Excellent location and view! Very clean!

Cons:

Nothing!

2026-02-28 • via Nuitee
K
Kylee • family_with_children • us
10
2026-02-28 • via Nuitee
M
Michelle • couple • us
9
Really enjoyed the stay. Definitely will go back.
Pros:

Great location. Room was really big. The Rail Bar and Bites food was excellent. The best burgers ever.

Cons:

Was a bit confused on the breakfast restaurant. (The Depot) Thought it was an actual restaurant but it was set up like a continental breakfast. Wasn’t the greatest.

2026-02-28 • via Nuitee
W
Walter • couple • us
8
2026-02-27 • via Nuitee
T
Trogdon • family_with_children • us
10
2026-02-27 • via Nuitee
A
Arthur • family_with_children • br
8
2026-02-25 • via Nuitee
G
Gene • family_with_children • us
10
2026-02-23 • via Nuitee
I
Ireland • couple • us
10
Pros:

Very large selection at the breakfast buffet. Cost was a little steep at $20.00 per person but convenient.

Cons:

Little pricey

2026-02-22 • via Nuitee
R
roberto bernardinis • solo_traveller • it
7
good hotel near KC Convention Center
Pros:

good position a few steps from downtown and the Convention Center. Large and clean room, good bed.

Cons:

Noisy heating system, you cannot let us run during the night. In my opinion the hotel is overpriced.

2026-02-11 • via Nuitee
R
raymond j. paulding • solo_traveller • us
3
2026-02-09 • via Nuitee
C
Catrina • couple • us
10
2026-02-09 • via Nuitee
C
Caitlin • family_with_children • us
7
Location is what matters
Pros:

The place is clean and updated. The rooms are in good condition. The location is perfect, near everything possible.

Cons:

The walls are paper thin. I could hear my neighbors and vice versa. Also, the bed sheets don't fit that bed very well.

2026-02-08 • via Nuitee
D
Dusty • solo_traveller • us
10
2026-02-08 • via Nuitee
S
Shawn • couple • us
10
2026-01-29 • via Nuitee
S
Shawn • solo_traveller • us
10
2026-01-29 • via Nuitee
J
Jacqueline • couple • us
10
Wonderful location excellent staff
Pros:

Great location to the convention center

Cons:

N/A

2026-01-29 • via Nuitee
S
Shelia • family_with_children • us
10
2026-01-28 • via Nuitee
B
Bruce • solo_traveller • us
3
Was definitely underwhelming and disappointed stay.
Pros:

Staff at restaurant/bar was hot/cold, but food was really good. Probably the best thing about the stay. Front desk staff seemed pleasant. The distance to main street was a treat.

Cons:

The fitness center was horrible. I've seen 2 and 3 stars hotels with better options. Dark and gloomy. Not fitting for a 3/4 star and conference center. Very disappointing. Toilet in bathroom was running throughout the night. Would stay there again or recommend it. Thought it was a 4 star Hotel. Definitely NOT.

2026-01-23 • via Nuitee
J
Justin • solo_traveller • us
10
2026-01-23 • via Nuitee
P
Peter • couple • us
10
Our stay was safe, very comfortable, I especially enjoyed the view, and would gladly return again.
Pros:

There isn’t really anything to complain about. We had a fantastic stay, it met all our needs, plus we felt safe and exceedingly comfortable. The mini market in the lobby was very convenient. I liked the nearby bar too.

2026-01-20 • via Nuitee