Crowne Plaza Kansas City Downtown by IHG

Hotels
•
Crowne Plaza Hotels & Resorts
8.3 (841 reviews)
1301 Wyandotte Street , Kansas City , us
+1 816-474-6664

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Good location and views
Quality food and beverage
Cons:
Cleanliness issues
Noise from construction
Comfort of beds and amenities lacking

Categories

Cleanliness
7.69
Some mentions of hair on the bathroom floor and old carpet.
Service
9.16
Staff were friendly and accommodating, with many positive mentions.
Location
8.7
Centrally located and convenient, with good views.
Room Quality
7.65
Some concerns about comfort and old beds.
Amenities
7.68
Some amenities were lacking, such as less coffee pods and no microwave.
Value for Money
8.14
Good value for the quality of stay, though some found it pricey.
Food and Beverage
8.69
High praise for the late-night food options and overall quality.
Overall Experience
8.66
General satisfaction with a few areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 07:31

Property Description

Central Location in Kansas City

Located next to the Bartle Hall Convention Center in the vibrant Power & Light Entertainment District, Crowne Plaza Hotel Kansas City Downtown offers convenience and excitement right at your doorstep.

Relaxation and Dining Options

Unwind by taking a dip in the outdoor heated pool or breaking a sweat at the on-site fitness center. Indulge in delicious meals at City Grille or sip on refreshing drinks at the hotel bar after a productive day.

Comfortable Guestrooms

Experience modern amenities such as free high-speed internet, flat-screen TVs, and spacious work areas in the guestrooms. Enjoy the convenience of room service and end your day on a cozy bed with luxurious linens.

Book your stay at Crowne Plaza Hotel Kansas City Downtown now for a memorable and convenient experience.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MCI

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.3
Based on 841 reviews
Cleanliness: 7.69
Service: 9.16
Location: 8.7
Room Quality: 7.65
Amenities: 7.68
Value for Money: 8.14
Food and Beverage: 8.69
Overall Experience: 8.66
K
Keithshon • solo_traveller • us
10
2026-08-15 • via Nuitee
P
Paul • couple • gb
8
2026-08-15 • via Nuitee
G
gustavo • couple • ar
7
2026-08-14 • via Nuitee
F
Fiona • solo_traveller • gb
7
2026-08-13 • via Nuitee
V
Vargas • family_with_children • ar
9
2026-08-11 • via Nuitee
L
Luke • couple • us
10
Amazing will be back
Pros:

The location and the rooms are amazing

Cons:

The elevators are kind of uncomfortable. A lot of extra play in them

2026-08-10 • via Nuitee
C
Cynthia • couple • us
9
Met our needs. Stay was very helpful.
Pros:

Walkable to restaurants. Nice parking garage.

Cons:

Bathroom was tiny!!!

2026-08-10 • via Nuitee
B
Brandy • family_with_children • us
7
The front desk staff were kind and helpful. The hotel could use some updating
Pros:

It was near the streetcar

Cons:

The elevators were incredibly slow and no way to tell if they were going Up or coming Down when the doors finally opened on your floor.
The bathroom was incredibly small and the shower was. It great.
And the air conditioner was quite noisy. Made it distracting while trying to sleep.

2026-08-10 • via Nuitee
L
Liyan • couple • us
2
Cons:

The employee was rude, and there are no valet parking. Not worth the price

2026-08-07 • via Nuitee
R
Roxana • family_with_children • us
10
Pros:

We were in town for a girls weekend away and this was the perfect location. The hotel was amazing. And the view on the 26th floor was beautiful.

Cons:

I had to pay to park in their parking garage that is located right under the hotel. There was no parking out on the street due to construction n being a bit congested with guest trying to check in.

2026-08-06 • via Nuitee
A
Alaa • family_with_children • us
8
Great
Pros:

So close to everything! Location is perfect! Clean with modern decoration

Cons:

I was hearing Car noises all night wasn’t able to sleep

2026-08-03 • via Nuitee
W
Wissal • extended_group • fr
8
2026-08-02 • via Nuitee
C
Christian Alonso • couple • co
10
2026-08-02 • via Nuitee
L
Laura • solo_traveller • us
8
2026-08-02 • via Nuitee
S
Sean • family_with_children • us
3
Great location, great staff, building needs some TLC very bad.
Pros:

The location, booking, and staff are out of this world and we're fantastic. I saw the staff feed a homeless child with no questions asked as well and it was heartwarming. Honestly fantastic staff at this location and checking in was a breeze.

Cons:

The value is very very poor for $200 a night, I expected more comfortable beds and amenities that don't come from 2010.

2026-07-25 • via Nuitee
F
fredi • solo_traveller • co
9
2026-07-25 • via Nuitee
K
Kelly • family_with_children • us
7
2026-07-23 • via Nuitee
M
Maria • couple • us
8
Overall it was a good stay and I’ll probably book again when i come back to town.
Pros:

Staff was super nice, concession selections were good, and the room was clean.

Cons:

Elevators to the parking garage were sketchy and the bathroom in my room was small.

2026-07-23 • via Nuitee
E
Emilio • family_with_children • ec
8
Bien
Pros:

La localidad

2026-07-21 • via Nuitee
D
Diego A Sand • extended_group • mx
7
agradable
Pros:

desayuno estuvo bien aunque no era buffet , y ubicacion muy buena

Cons:

limpieza en los elevadores de estacionamiento , tampoco hay agua en el cuarto para beber

2026-07-20 • via Nuitee