Crowne Plaza Kansas City Downtown by IHG

Hotels
•
Crowne Plaza Hotels & Resorts
8.3 (808 reviews)
1301 Wyandotte Street , Kansas City , us

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Good location and views
Quality food and beverage
Cons:
Cleanliness issues
Noise from construction
Comfort of beds and amenities lacking

Categories

Cleanliness
7.69
Some mentions of hair on the bathroom floor and old carpet.
Service
9.16
Staff were friendly and accommodating, with many positive mentions.
Location
8.7
Centrally located and convenient, with good views.
Room Quality
7.65
Some concerns about comfort and old beds.
Amenities
7.68
Some amenities were lacking, such as less coffee pods and no microwave.
Value for Money
8.14
Good value for the quality of stay, though some found it pricey.
Food and Beverage
8.69
High praise for the late-night food options and overall quality.
Overall Experience
8.66
General satisfaction with a few areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 07:31

Property Description

Central Location in Kansas City

Located next to the Bartle Hall Convention Center in the vibrant Power & Light Entertainment District, Crowne Plaza Hotel Kansas City Downtown offers convenience and excitement right at your doorstep.

Relaxation and Dining Options

Unwind by taking a dip in the outdoor heated pool or breaking a sweat at the on-site fitness center. Indulge in delicious meals at City Grille or sip on refreshing drinks at the hotel bar after a productive day.

Comfortable Guestrooms

Experience modern amenities such as free high-speed internet, flat-screen TVs, and spacious work areas in the guestrooms. Enjoy the convenience of room service and end your day on a cozy bed with luxurious linens.

Book your stay at Crowne Plaza Hotel Kansas City Downtown now for a memorable and convenient experience.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MCI

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 25 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.3
Based on 808 reviews
Cleanliness: 7.69
Service: 9.16
Location: 8.7
Room Quality: 7.65
Amenities: 7.68
Value for Money: 8.14
Food and Beverage: 8.69
Overall Experience: 8.66
M
Maria • couple • ar
1
2026-07-17 • via Nuitee
S
Soledad • couple • ar
1
Desagradable
Pros:

Solo la ubicación

Cons:

Atención de recepción mala, sucia la entrada, las alfombras y revestimientos viejos, alfombras con olor. No volvería jamás. Una palabra, desagradable

2026-07-16 • via Nuitee
A
aguilar loyola • extended_group • mx
10
2026-07-15 • via Nuitee
R
Roberto • solo_traveller • ar
6
Pros:

Ubicación en el centro. Pero la verdad hay otras zonas más lindas . La atención de algunos empleados .

Cons:

Es un hotel viejo que le falta mantenimiento y reacondicionamiento . Tuve q cambiar de habitación la primer noche porque no funcionaba la ducha. Los colchones estas gastados , se hunden y yo tengo dolor de espalda. El GYM era pequeño y sin aparatos. El desayuno muy malo y sin muchas opciones . Yo tomo leche y no tenían leche caliente. Además muy caro. El bote aumentó a más del doble su tarifa porque estaba el mundial, no lo vale . Pagué 400 dólares por noche un hotel que no vale 100.

2026-07-14 • via Nuitee
P
PABLO • couple • ar
8
Pros:

La ubicación y la amabilidad del personal

Cons:

Eran un poco antiguas las instalaciones

2026-07-14 • via Nuitee
G
Gaspar Alfredo • family_with_children • mx
9
fue un viaje muy lindo
Pros:

la ubicación

Cons:

nada

2026-07-14 • via Nuitee
M
Martin • extended_group • at
8
Pros:

Sehr gut 👍

2026-07-13 • via Nuitee
S
Sandra Nazmi • extended_group • ar
5
No volvería
Pros:

El hotel es muy viejo , no tiene lindas instalaciones

Cons:

El ruido del aire acondicionado no dejaba dormir , No tiene caja de seguridad en el cuarto , cuando vas al front desk , parte del personal no sabe abrir la caja para que guardes tus pertenencias

2026-07-13 • via Nuitee
R
RICRDO • couple • ar
2
Increible lo que cobran por esa basura
Pros:

Nada

Cons:

Todo sucio y horrible

2026-07-13 • via Nuitee
M
Mendoza • solo_traveller • us
1
2026-07-12 • via Nuitee
N
Nicolas • solo_traveller • us
10
Amazing, super complete and very good price.
Pros:

Pool, breakfast was incredible, staff, the included dinner, clean, comfort

2026-07-12 • via Nuitee
G
Gustavo • solo_traveller • ar
4
Hotel mediocre, antiguo y carisimo
Pros:

Nada

Cons:

Hotel grande, desayuno mediocre y nos cobraron 4 veces más por el partido del mundial

2026-07-12 • via Nuitee
D
Diggs • solo_traveller • us
7
2026-07-09 • via Nuitee
M
Maria Natalia • couple • us
8
2026-07-09 • via Nuitee
L
Luciana • extended_group • us
9
The staff of the hotel was super friendly!
Pros:

The location is convenient.

Cons:

The carpet of the room.

2026-07-09 • via Nuitee
E
Eugenia • extended_group • co
9
2026-07-08 • via Nuitee
C
Connor • family_with_children • us
9
2026-07-07 • via Nuitee
E
ESPERANZA • solo_traveller • us
10
Pros:

Ubicación e instalaciones

2026-07-06 • via Nuitee
J
Juan david • couple • co
9
2026-07-06 • via Nuitee
J
Jenee • family_with_children • us
8
2026-07-06 • via Nuitee