Crowne Plaza Kansas City Downtown by IHG

Hotels
•
Crowne Plaza Hotels & Resorts
8.3 (862 reviews)
1301 Wyandotte Street , Kansas City , US

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Good location and views
Quality food and beverage
Cons:
Cleanliness issues
Noise from construction
Comfort of beds and amenities lacking

Categories

Cleanliness
7.69
Some mentions of hair on the bathroom floor and old carpet.
Service
9.16
Staff were friendly and accommodating, with many positive mentions.
Location
8.7
Centrally located and convenient, with good views.
Room Quality
7.65
Some concerns about comfort and old beds.
Amenities
7.68
Some amenities were lacking, such as less coffee pods and no microwave.
Value for Money
8.14
Good value for the quality of stay, though some found it pricey.
Food and Beverage
8.69
High praise for the late-night food options and overall quality.
Overall Experience
8.66
General satisfaction with a few areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 07:31

Property Description

Central Location in Kansas City

Located next to the Bartle Hall Convention Center in the vibrant Power & Light Entertainment District, Crowne Plaza Hotel Kansas City Downtown offers convenience and excitement right at your doorstep.

Relaxation and Dining Options

Unwind by taking a dip in the outdoor heated pool or breaking a sweat at the on-site fitness center. Indulge in delicious meals at City Grille or sip on refreshing drinks at the hotel bar after a productive day.

Comfortable Guestrooms

Experience modern amenities such as free high-speed internet, flat-screen TVs, and spacious work areas in the guestrooms. Enjoy the convenience of room service and end your day on a cozy bed with luxurious linens.

Book your stay at Crowne Plaza Hotel Kansas City Downtown now for a memorable and convenient experience.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MCI

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.3
Based on 862 reviews
Cleanliness: 7.69
Service: 9.16
Location: 8.7
Room Quality: 7.65
Amenities: 7.68
Value for Money: 8.14
Food and Beverage: 8.69
Overall Experience: 8.66
S
Sabrina • family_with_children • us
10
Pros:

Clean and happy facility

Cons:

The elevator to the parking garage is complicated but overall good

2026-10-15 • via Nuitee
K
Kelly • extended_group • us
3
2026-10-14 • via Nuitee
J
john • couple • es
9
Satisfactorio
Cons:

No tener caja fuerte y el aíre acondicionado hace mucho ruido

2026-10-13 • via Nuitee
M
Monique • solo_traveller • us
8
Pros:

I felt safe.

Cons:

The pool was closed.

2026-10-12 • via Nuitee
J
Jamillah • couple • us
8
2026-10-12 • via Nuitee
K
Kevin • solo_traveller • us
4
2026-10-12 • via Nuitee
M
Madison • extended_group • us
9
2026-10-11 • via Nuitee
D
Deorla • family_with_children • us
8
Had a good time
Pros:

N/a

Cons:

The elevator issue was bad. Had to wait forever for it.

2026-10-11 • via Nuitee
C
catherine • extended_group • us
5
Overpriced for mediocre… feeling ripped off! Will not stay here again!
Pros:

Location is walking distance to the tmoblie center

Cons:

Over priced for a room with two beds and a bathroom you have to straddle the toilet to even close the door. The ac unit was caked with dust and dirt. The sink barely drained. You take a two minute shower and there is no working exhaust fan to pull the steam out so you have to wait forever to even see yourself in the mirror. There was also a drawer that slowly worked itself open that’s knee level so you run into it over night in the dark trying to use the bathroom. Also it’s an additional $30 to park your car there where they will clam no liability if it’s broken into or damaged. Then on the ad for the room it is misleading… it says breakfast is at this time. I assumed breakfast came with your stay considering the cost of a one night stay! I was wrong. Cost us $60 for three people to eat breakfast! That was more than it cost us to eat dinner the night before. And it was your basic self serve continental breakfast. Definitely not worth $60! I understand prices have gone up on everything in this world however this was a total rip off. We will never stay here again. I’ll opt for a reasonably priced hotel with included parking and breakfast next time. And pay the uber driver to get me to the concert! Shame on you Crowne Plaza for ripping people off.

2026-10-11 • via Nuitee
W
Willem • extended_group • nl
8
2026-10-10 • via Nuitee
H
Henrique Bicalho • solo_traveller • br
10
Excelente opção
Pros:

Localização privilegiada. Próximo aos locais de shows, supermercado e cable car

2026-10-10 • via Nuitee
P
Pease • solo_traveller • us
8
Pros:

Location to arena, friendly staff

Cons:

Few hairs on toilet when we arrived.......some cosmetic touch ups could be done in 2712

2026-10-08 • via Nuitee
N
Niki • solo_traveller • za
8
Very enjoyable - restaurant was great.
Pros:

Enjoyed the central location, easy access to free transport.

2026-10-07 • via Nuitee
R
Reimer • family_with_children • us
4
2026-10-07 • via Nuitee
M
Michael • couple • us
7
2026-10-07 • via Nuitee
K
Kristie • couple • us
8
It worked for what we needed.
Pros:

The location. It is close to the T-MOBILE Arena and Power and Light.

Cons:

Cost and it could use some upgrades. The driveway in front of the hotel is not big enough. You can't park in the garage until you check in.

2026-09-19 • via Nuitee
M
Marsha • couple • us
10
2026-09-19 • via Nuitee
M
Marsha • couple • us
9
We will be back!
Pros:

Very nice and very convenient!

Cons:

Convenience and staff was very nice

2026-09-19 • via Nuitee
C
Connie • solo_traveller • us
9
Pros:

It's close to T Mobile Center

Cons:

Expensive

2026-09-19 • via Nuitee
R
Rajan • couple • in
1
Frustrated and remind house keeping to clean the room and Room service will deny giving any service if they are busy. Th
Pros:

Closeness to Kansas conventional centre. That’s all

Cons:

The front desk staff each and every person be today or the night they cannot be put up there. They are one of the most rude inconsiderate have absolutely no sense of customer service. I am surprised how can you have people like these at the front desk. No greet absolutely not a single what’s any sense of customer service.

2026-09-18 • via Nuitee