CHN Hotel Monterrey Norte, Trademark Collection by Wyndham

Hotels
•
Trademark
7.1 (701 reviews)
Avenida Fidel Velasquez 3000 Colonia Central , Monterrey , mx

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Centrally located
Good breakfast
Cons:
Poor cleanliness
Unfriendly service

Categories

Cleanliness
4.68
Reviews indicate persistent issues with cleanliness, including dirty carpets and bathrooms.
Service
8.15
Mixed reviews on service, with some guests noting unhelpful front desk staff.
Location
8.69
Positive feedback regarding the convenient location near various points of interest.
Room Quality
6.14
Frequent comments about the state of the rooms being in disrepair and unpleasantly dirty.
Amenities
7.17
Amenities such as breakfast were appreciated, though some facilities were underwhelming.
Value for Money
7.13
Fair value mentioned, but many felt the quality did not match the prices paid.
Food and Beverage
8.68
Generally positive remarks about food quality, especially breakfast.
Overall Experience
6.15
Several negative experiences lead to a disappointing overall stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 04:39

Property Description

Convenient Location
Located on Fidel Velásquez Avenue near Monterrey's industrial zone, our hotel is perfect for business travelers.

Delicious Dining Options
Start your day with a hot breakfast at Gambrinos cafe and enjoy grilled specialties for lunch and dinner.

Vibrant Nightlife
End your day at our Lobby Bar with international drinks and lively music.

Ready to experience comfort and convenience? Book your stay with us now!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges..

Please note that breakfast is served:
Monday to Friday 06:30 to 09:00 am
Saturday and Sunday 7:00 to 9:30 amSwimming pool: Closed from Fri, Dec 12, 2025 until Fri, Mar 20, 2026

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MTY

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    People no matter the age stay for MXN 350 per person per stay when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.1
Based on 701 reviews
Cleanliness: 4.68
Service: 8.15
Location: 8.69
Room Quality: 6.14
Amenities: 7.17
Value for Money: 7.13
Food and Beverage: 8.68
Overall Experience: 6.15
V
Valencia Herrera • family_with_children • mx
9
Pros:

La habitación, cumplía totalmente con lo que necesitaba

Cons:

La poca variedad en sus productos de restauran y tienda

2026-03-12 • via Nuitee
R
riojas mtz • family_with_children • mx
10
2026-03-08 • via Nuitee
B
Brussolo • family_with_children • mx
9
2026-03-05 • via Nuitee
V
Vega Garcia • family_with_children • mx
5
Algo descuidado
Pros:

La cama era cómoda

Cons:

Instalaciones viejas y sucias

2026-03-05 • via Nuitee
S
SIR JOHNY WALKER • family_with_children • mx
5
No tiene alberca es una mentira
Pros:

La cama comoda

Cons:

Me parece terrible que te engañen que ofrecen servicio de alberca, cuando tiene en mantenimiento desde diciembre. Voy a exigir un reembolso total y una queja en profeco

2026-03-03 • via Nuitee
I
Ivette Navar • family_with_children • mx
8
Buena ubicación
Pros:

La cama era comoda y el desayuno buffete fue bueno, el personal del restarurante amable

Cons:

La habitación aunque sabian que estariamos dos noches, no contaba con toallas, ni vasos, ni cafe de cortesía como el primer día, el teléfono a recepción no servia, tuvimos que bajar a solicitar las cosas.

2026-03-03 • via Nuitee
S
Samanta • family_with_children • mx
8
Cons:

Instalaciones descuidadas

2026-03-02 • via Nuitee
V
Velazquez Valdez • family_with_children • mx
8
Pros:

La ubicaciony el restaurante

Cons:

No había frigobar en habitacion y libertades vacia

2026-02-27 • via Nuitee
H
Hernandez • solo_traveller • mx
7
Habitación cómoda pero mala la recepción y atención
Pros:

Habitación Limpia y camas comodas

Cons:

La atención de la recepcionista es mala, los suministros (no hay agua) café de mala calidad y poco para la cantidad de personas por habitación, no contestan el teléfono y mal internet

2026-02-26 • via Nuitee
M
Martinez • solo_traveller • mx
8
Buena!!!
Pros:

En general la hospitalidad es buena y los cuartos son limpios, la comida es muy buena y las camas muy comodas.

Cons:

Que se fue la energía eléctrica y tardo bastante en regresar.

2026-02-25 • via Nuitee
D
Delgado Grimaldo • couple • mx
9
Agradable
Pros:

Desayuno a la carta, rico y buen precio

Cons:

Toallas, no había toalla para manos y cara

2026-02-10 • via Nuitee
J
juan manuel • family_with_children • mx
10
2026-02-09 • via Nuitee
G
Garcia • family_with_children • mx
10
Pros:

.

Cons:

.

2026-02-09 • via Nuitee
M
Miguel • family_with_children • mx
6
Cons:

Bad internet

2026-01-30 • via Nuitee
A
Abihu • family_with_children • mx
9
2026-01-29 • via Nuitee
M
michael • couple • de
3
Nie wieder
Pros:

….

Cons:

Dreckige Zimmer , laut , veraltet

2026-01-25 • via Nuitee
J
Jose Carlos • extended_group • mx
3
2026-01-20 • via Nuitee
I
Ibarra • family_with_children • mx
3
PARA EL OLVIDO....
Pros:

RESTAURANTE

Cons:

HOTEL MUY SUCIO, EL TELEFONO DE LA HABITACION NO FUNCIONABA, EL PERSONAL LA MAYORIA NO SON AMABLES, EN EL BAÑO SE TIRA EL AGUA DE LA REGADERA, LA HABITACION OLIA SUCIO, SALIO UN CUCARACHO ENORME, UN DIA NO HICIERON EL ASEO.... EN GENERAL UNA MALA EXPERIENCIA... NO ME GUSTO....

2026-01-19 • via Nuitee
N
Navarrete Cabrera • family_with_children • mx
10
2026-01-19 • via Nuitee
I
Ibarra • couple • mx
5
MAS O MENOS
Pros:

DESAYUNO MUY BIEN

Cons:

LIMPIEZA,

2026-01-19 • via Nuitee