CHN Hotel Monterrey Norte, Trademark Collection by Wyndham

Hotels
•
Trademark
7.1 (731 reviews)
Avenida Fidel Velasquez 3000 Colonia Central , Monterrey , mx

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Centrally located
Good breakfast
Cons:
Poor cleanliness
Unfriendly service

Categories

Cleanliness
4.68
Reviews indicate persistent issues with cleanliness, including dirty carpets and bathrooms.
Service
8.15
Mixed reviews on service, with some guests noting unhelpful front desk staff.
Location
8.69
Positive feedback regarding the convenient location near various points of interest.
Room Quality
6.14
Frequent comments about the state of the rooms being in disrepair and unpleasantly dirty.
Amenities
7.17
Amenities such as breakfast were appreciated, though some facilities were underwhelming.
Value for Money
7.13
Fair value mentioned, but many felt the quality did not match the prices paid.
Food and Beverage
8.68
Generally positive remarks about food quality, especially breakfast.
Overall Experience
6.15
Several negative experiences lead to a disappointing overall stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 04:39

Property Description

Convenient Location
Located on Fidel Velásquez Avenue near Monterrey's industrial zone, our hotel is perfect for business travelers.

Delicious Dining Options
Start your day with a hot breakfast at Gambrinos cafe and enjoy grilled specialties for lunch and dinner.

Vibrant Nightlife
End your day at our Lobby Bar with international drinks and lively music.

Ready to experience comfort and convenience? Book your stay with us now!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges..

Please note that breakfast is served:
Monday to Friday 06:30 to 09:00 am
Saturday and Sunday 7:00 to 9:30 am
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MTY

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    People no matter the age stay for MXN 350 per person per stay when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.1
Based on 731 reviews
Cleanliness: 4.68
Service: 8.15
Location: 8.69
Room Quality: 6.14
Amenities: 7.17
Value for Money: 7.13
Food and Beverage: 8.68
Overall Experience: 6.15
E
Enrique • solo_traveller • mx
8
Pros:

La ubicacion

Cons:

La.atencion en el restaurant. sirven muy tarde el bufete.

2026-06-01 • via Nuitee
J
Janeth • extended_group • us
4
Maintenance needs to be better over all
Pros:

The location was great close to the stadium

Cons:

The shower clogged up and over flow to the outside of the restroom terrible situation need to be addressed asap for other guest

2026-05-26 • via Nuitee
L
Leonardo • extended_group • mx
8
2026-05-11 • via Nuitee
L
Lydia • family_with_children • mx
8
Pros:

Si

2026-04-30 • via Nuitee
C
Cuauhtemoc • solo_traveller • mx
8
Buen servicio, atención, taxis seguros.
Pros:

Buena atención.

Cons:

Las tortillas de maíz, puede ser por el tipo de maíz que estoy acostumbrado a comer en mi localidad.

2026-04-23 • via Nuitee
Ørtîz • family_with_children • mx
10
Pros:

La atención de el personal fue muy bueno

Cons:

Sin comentarios

2026-04-18 • via Nuitee
G
gabriela • couple • mx
5
INSIPIDA
Pros:

NINGUNA

Cons:

LAS COMIDAS, LAS SABANAS DE LA CAMA, LOS BAÑOS, ETC

2026-04-14 • via Nuitee
M
Marcela • family_with_children • mx
6
2026-04-09 • via Nuitee
C
Cabello • family_with_children • mx
5
2026-04-07 • via Nuitee
C
César • family_with_children • mx
9
Pros:

Aire acondicionado, ubicación

Cons:

No tengo quejas

2026-04-02 • via Nuitee
I
Isaac Bryan • family_with_children • mx
1
NO TE HOSPEDES AQUI
Pros:

El desayuno era medianamente pasable.

Cons:

El hotel es muy viejo y descuidado.
No hubo toallas, no habia insumos de baño, la caja fuerte no funcionaba, mi baño estaba tapado y nunca lo arreglaron, el cancel del baño no cerraba y la habitación se inundaba, las luces fallaban, el aire acondicionado funcionaba pésimo.

2026-03-31 • via Nuitee
A
Alejandro • couple • mx
9
2026-03-30 • via Nuitee
M
Martinez • extended_group • mx
5
Buenas
Pros:

la ubicacion es muy buena, ya que puedo llegar a mi destino mas rapido.

Cons:

La higiene en las habitaciones, existe mucha humedad en el interior lo que provoca olores muy desagradables.

2026-03-28 • via Nuitee
J
Javier • family_with_children • mx
9
2026-03-19 • via Nuitee
O
Otilio • family_with_children • us
6
It’s ok for a quick trip
Pros:

Restaurant

Cons:

Needs improvement

2026-03-17 • via Nuitee
A
Aguirre • family_with_children • mx
4
Falta de limpieza
Pros:

Nada

Cons:

Mal olor, limpieza mala, nada que ver el lugar contra las fotos.

2026-03-15 • via Nuitee
G
Guzmán Triana • family_with_children • mx
8
2026-03-15 • via Nuitee
V
Valencia Herrera • family_with_children • mx
9
Pros:

La habitación, cumplía totalmente con lo que necesitaba

Cons:

La poca variedad en sus productos de restauran y tienda

2026-03-12 • via Nuitee
R
riojas mtz • family_with_children • mx
10
2026-03-08 • via Nuitee
B
Brussolo • family_with_children • mx
9
2026-03-05 • via Nuitee