CHN Hotel Monterrey Norte, Trademark Collection by Wyndham

Hotels
•
Trademark
7.1 (724 reviews)
Avenida Fidel Velasquez 3000 Colonia Central , Monterrey , mx

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Centrally located
Good breakfast
Cons:
Poor cleanliness
Unfriendly service

Categories

Cleanliness
4.68
Reviews indicate persistent issues with cleanliness, including dirty carpets and bathrooms.
Service
8.15
Mixed reviews on service, with some guests noting unhelpful front desk staff.
Location
8.69
Positive feedback regarding the convenient location near various points of interest.
Room Quality
6.14
Frequent comments about the state of the rooms being in disrepair and unpleasantly dirty.
Amenities
7.17
Amenities such as breakfast were appreciated, though some facilities were underwhelming.
Value for Money
7.13
Fair value mentioned, but many felt the quality did not match the prices paid.
Food and Beverage
8.68
Generally positive remarks about food quality, especially breakfast.
Overall Experience
6.15
Several negative experiences lead to a disappointing overall stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 04:39

Property Description

Convenient Location
Located on Fidel Velásquez Avenue near Monterrey's industrial zone, our hotel is perfect for business travelers.

Delicious Dining Options
Start your day with a hot breakfast at Gambrinos cafe and enjoy grilled specialties for lunch and dinner.

Vibrant Nightlife
End your day at our Lobby Bar with international drinks and lively music.

Ready to experience comfort and convenience? Book your stay with us now!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges..

Please note that breakfast is served:
Monday to Friday 06:30 to 09:00 am
Saturday and Sunday 7:00 to 9:30 am

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MTY

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    People no matter the age stay for MXN 350 per person per stay when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.1
Based on 724 reviews
Cleanliness: 4.68
Service: 8.15
Location: 8.69
Room Quality: 6.14
Amenities: 7.17
Value for Money: 7.13
Food and Beverage: 8.68
Overall Experience: 6.15
Ørtîz • family_with_children • mx
10
Pros:

La atención de el personal fue muy bueno

Cons:

Sin comentarios

2026-04-18 • via Nuitee
G
gabriela • couple • mx
5
INSIPIDA
Pros:

NINGUNA

Cons:

LAS COMIDAS, LAS SABANAS DE LA CAMA, LOS BAÑOS, ETC

2026-04-14 • via Nuitee
M
Marcela • family_with_children • mx
6
2026-04-09 • via Nuitee
C
Cabello • family_with_children • mx
5
2026-04-07 • via Nuitee
C
César • family_with_children • mx
9
Pros:

Aire acondicionado, ubicación

Cons:

No tengo quejas

2026-04-02 • via Nuitee
I
Isaac Bryan • family_with_children • mx
1
NO TE HOSPEDES AQUI
Pros:

El desayuno era medianamente pasable.

Cons:

El hotel es muy viejo y descuidado.
No hubo toallas, no habia insumos de baño, la caja fuerte no funcionaba, mi baño estaba tapado y nunca lo arreglaron, el cancel del baño no cerraba y la habitación se inundaba, las luces fallaban, el aire acondicionado funcionaba pésimo.

2026-03-31 • via Nuitee
A
Alejandro • couple • mx
9
2026-03-30 • via Nuitee
M
Martinez • extended_group • mx
5
Buenas
Pros:

la ubicacion es muy buena, ya que puedo llegar a mi destino mas rapido.

Cons:

La higiene en las habitaciones, existe mucha humedad en el interior lo que provoca olores muy desagradables.

2026-03-28 • via Nuitee
J
Javier • family_with_children • mx
9
2026-03-19 • via Nuitee
O
Otilio • family_with_children • us
6
It’s ok for a quick trip
Pros:

Restaurant

Cons:

Needs improvement

2026-03-17 • via Nuitee
A
Aguirre • family_with_children • mx
4
Falta de limpieza
Pros:

Nada

Cons:

Mal olor, limpieza mala, nada que ver el lugar contra las fotos.

2026-03-15 • via Nuitee
G
Guzmán Triana • family_with_children • mx
8
2026-03-15 • via Nuitee
V
Valencia Herrera • family_with_children • mx
9
Pros:

La habitación, cumplía totalmente con lo que necesitaba

Cons:

La poca variedad en sus productos de restauran y tienda

2026-03-12 • via Nuitee
R
riojas mtz • family_with_children • mx
10
2026-03-08 • via Nuitee
B
Brussolo • family_with_children • mx
9
2026-03-05 • via Nuitee
V
Vega Garcia • family_with_children • mx
5
Algo descuidado
Pros:

La cama era cómoda

Cons:

Instalaciones viejas y sucias

2026-03-05 • via Nuitee
I
Ivette Navar • family_with_children • mx
8
Buena ubicación
Pros:

La cama era comoda y el desayuno buffete fue bueno, el personal del restarurante amable

Cons:

La habitación aunque sabian que estariamos dos noches, no contaba con toallas, ni vasos, ni cafe de cortesía como el primer día, el teléfono a recepción no servia, tuvimos que bajar a solicitar las cosas.

2026-03-03 • via Nuitee
S
SIR JOHNY WALKER • family_with_children • mx
5
No tiene alberca es una mentira
Pros:

La cama comoda

Cons:

Me parece terrible que te engañen que ofrecen servicio de alberca, cuando tiene en mantenimiento desde diciembre. Voy a exigir un reembolso total y una queja en profeco

2026-03-03 • via Nuitee
S
Samanta • family_with_children • mx
8
Cons:

Instalaciones descuidadas

2026-03-02 • via Nuitee
V
Velazquez Valdez • family_with_children • mx
8
Pros:

La ubicaciony el restaurante

Cons:

No había frigobar en habitacion y libertades vacia

2026-02-27 • via Nuitee