CHN Hotel Monterrey Norte, Trademark Collection by Wyndham

Hotels
•
Trademark
7.1 (701 reviews)
Avenida Fidel Velasquez 3000 Colonia Central , Monterrey , mx

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Centrally located
Good breakfast
Cons:
Poor cleanliness
Unfriendly service

Categories

Cleanliness
4.68
Reviews indicate persistent issues with cleanliness, including dirty carpets and bathrooms.
Service
8.15
Mixed reviews on service, with some guests noting unhelpful front desk staff.
Location
8.69
Positive feedback regarding the convenient location near various points of interest.
Room Quality
6.14
Frequent comments about the state of the rooms being in disrepair and unpleasantly dirty.
Amenities
7.17
Amenities such as breakfast were appreciated, though some facilities were underwhelming.
Value for Money
7.13
Fair value mentioned, but many felt the quality did not match the prices paid.
Food and Beverage
8.68
Generally positive remarks about food quality, especially breakfast.
Overall Experience
6.15
Several negative experiences lead to a disappointing overall stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 04:39

Property Description

Convenient Location
Located on Fidel Velásquez Avenue near Monterrey's industrial zone, our hotel is perfect for business travelers.

Delicious Dining Options
Start your day with a hot breakfast at Gambrinos cafe and enjoy grilled specialties for lunch and dinner.

Vibrant Nightlife
End your day at our Lobby Bar with international drinks and lively music.

Ready to experience comfort and convenience? Book your stay with us now!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges..

Please note that breakfast is served:
Monday to Friday 06:30 to 09:00 am
Saturday and Sunday 7:00 to 9:30 amSwimming pool: Closed from Fri, Dec 12, 2025 until Fri, Mar 20, 2026

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MTY

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    People no matter the age stay for MXN 350 per person per stay when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.1
Based on 701 reviews
Cleanliness: 4.68
Service: 8.15
Location: 8.69
Room Quality: 6.14
Amenities: 7.17
Value for Money: 7.13
Food and Beverage: 8.68
Overall Experience: 6.15
D
Delgado Grimaldo • couple • mx
9
Agradable
Pros:

Desayuno a la carta, rico y buen precio

Cons:

Toallas, no había toalla para manos y cara

2026-02-10 • via Nuitee
J
juan manuel • family_with_children • mx
10
2026-02-09 • via Nuitee
G
Garcia • family_with_children • mx
10
Pros:

.

Cons:

.

2026-02-09 • via Nuitee
M
Miguel • family_with_children • mx
6
Cons:

Bad internet

2026-01-30 • via Nuitee
A
Abihu • family_with_children • mx
9
2026-01-29 • via Nuitee
M
michael • couple • de
3
Nie wieder
Pros:

….

Cons:

Dreckige Zimmer , laut , veraltet

2026-01-25 • via Nuitee
J
Jose Carlos • extended_group • mx
3
2026-01-20 • via Nuitee
R
Rosalba • family_with_children • mx
1
2026-01-19 • via Nuitee
I
Ibarra • family_with_children • mx
3
PARA EL OLVIDO....
Pros:

RESTAURANTE

Cons:

HOTEL MUY SUCIO, EL TELEFONO DE LA HABITACION NO FUNCIONABA, EL PERSONAL LA MAYORIA NO SON AMABLES, EN EL BAÑO SE TIRA EL AGUA DE LA REGADERA, LA HABITACION OLIA SUCIO, SALIO UN CUCARACHO ENORME, UN DIA NO HICIERON EL ASEO.... EN GENERAL UNA MALA EXPERIENCIA... NO ME GUSTO....

2026-01-19 • via Nuitee
N
Navarrete Cabrera • family_with_children • mx
10
2026-01-19 • via Nuitee
J
Jaime • solo_traveller • mx
9
2026-01-19 • via Nuitee
R
Ricardo • solo_traveller • mx
8
todo el personal amable y servicio del hotel fue bueno en especial los alimentos muy recomendable
Pros:

alimentos, servicio, ubicación

Cons:

Tema de la regadera

2026-01-19 • via Nuitee
I
Ibarra • couple • mx
5
MAS O MENOS
Pros:

DESAYUNO MUY BIEN

Cons:

LIMPIEZA,

2026-01-19 • via Nuitee
C
Chris • family_with_children • mx
7
Pros:

Habitación amplia, camas y almohadas cómodas, agua caliente

Cons:

Falta iluminación en la habitación, fuga de agua del desagüe del lavabo, se filtra el agua de la regadera por debajo del cancel, encontré 3 pequeñas cucarachas, deben hacer limpieza exhaustiva y fumigar.

2026-01-16 • via Nuitee
A
Amaury • family_with_children • mx
9
Pros:

Es cómodo y bien ubicado

Cons:

Las instalaciones se sienten viejas y mi habitación no tenía plancha

2026-01-15 • via Nuitee
M
Martinez • family_with_children • mx
5
Olores feos
Cons:

Rente 3 habitaciones de las cuales 2 olian feo, a humedad pero nada agradable, una habitacion no contaba con toallas y otra tenia toallas que no olian nada agradable.

2026-01-05 • via Nuitee
Y
Yuridia Alejandra • family_with_children • mx
8
Pros:

Buena ubicación

2026-01-05 • via Nuitee
M
María Alejandra • extended_group • co
3
No se queden acá
Pros:

Nada

Cons:

Olía feo como a humedad las camas se veían sucias
Nada que ver las fotos con la realidad
Había un aire acondicionado que sonaba demasiado

2026-01-02 • via Nuitee
L
Lopez • family_with_children • mx
8
En general todo bien, si solo se va a dormir.
Pros:

Me gusto que esta muy centrico

Cons:

Que el agua de la regadera se salía a todo el
piso del baño, la televisión no es smart tv, es de las viejitas y el acceso al estacionamiento esta algo reducido de espacio y se batalla un poco si lleva camioneta.

2025-12-26 • via Nuitee
G
galvan • family_with_children • mx
10
Pros:

La habitacion que me toco estaba con buena vista y todo limpio

Cons:

Solo 1 lampara no servia. Fuera de eso. Todo muy bien

2025-12-25 • via Nuitee