Homewood Suites by Hilton San Antonio Riverwalk/Downtown

Hotels
•
Homewood Suites by Hilton
8.6 (886 reviews)
432 West Market Street , San Antonio , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean and comfortable rooms
Cons:
Valet service delays
Insufficient breakfast options

Categories

Cleanliness
8.26
Several positive mentions of cleanliness, but issues with dirty windows and a wet carpet detracted from overall satisfaction.
Service
9.03
Positive remarks about staff friendliness, although there were issues with valet service that affected overall perception.
Location
9.27
Many guests highly praised the central and convenient location of the hotel.
Room Quality
8.72
Rooms were generally described as clean, spacious, and well-equipped.
Amenities
8.45
The amenities received mixed reviews, with some guests finding them satisfactory, while others pointed out areas for improvement.
Value for Money
8.61
Some guests felt the pricing was reasonable for the location and quality, although valet costs were deemed excessive.
Food and Beverage
7.76
Breakfast options were criticized as poor and not adequately replenished.
Overall Experience
8.73
Most guests enjoyed their stay, highlighting positives like location and room quality, despite some service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 01:31

Property Description

Prime Riverwalk Location
Located directly on the Riverwalk, Homewood Suites by Hilton San Antonio Riverwalk/Downtown offers a prime location just a 10-minute walk from the iconic Alamo. The spacious suites with kitchenette facilities provide the perfect home away from home for guests.

Rooftop Pool and Modern Amenities
Enjoy a refreshing dip in the rooftop pool while taking in stunning views of the city. The hotel also offers fully equipped suites with separate living and sleeping areas, free Wi-Fi, and cable TV for entertainment.

Convenience and Comfort
Homewood Suites provides conveniences such as an executive business center, a modern gym, an on-site convenience store, and laundry facilities, ensuring a comfortable stay for all guests.

Experience the best of San Antonio with us at Homewood Suites by Hilton San Antonio Riverwalk/Downtown. Book now for an unforgettable stay!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

The hotel is valet only, $40+8.25% per night/per vehicle with in/out privileges. Over-sized vehicles $48+8.25% per night/per vehicle. Alternative parking options located across the street and within a block of the hotel.

Property offers Evening Reception on Wednesdays only.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SAT

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs USD 43 per day.

Location

Guest Reviews

8.6
Based on 886 reviews
Cleanliness: 8.26
Service: 9.03
Location: 9.27
Room Quality: 8.72
Amenities: 8.45
Value for Money: 8.61
Food and Beverage: 7.76
Overall Experience: 8.73
M
Maria • couple • us
10
Great stay!!
Pros:

Great customer service.

Cons:

No parking within the facility.

2026-02-09 • via Nuitee
N
Nwosu • extended_group • us
1
I do not recommend staying here it was ghetto, creepy, and ugly.
Pros:

The location was absolutely horrible there were dead trees everywhere it looked very ghetto. It looked very dirty and the building was very old and ugly. Don't let the photos of the hotel fool you because they are all lies. The only good part about this hotel was the receptionists they were the only ones who were kind to us in that hotel.

Cons:

Having been to many Hilton hotels this one did not meet Hilton standards, and it was the worst we have ever been too. Hilton should not be advertising the hotel as their own because it is a horrible ugly ghetto place. The room design was horrible there were bleach stains everywhere the place did not look as we thought it would. It was very creepy and we left literally 10 minutes after we got there. The price was way too high for what they were advertising.

2026-02-01 • via Nuitee
R
ramirez • extended_group • mx
8
BUENA UBICACION
Pros:

esta mas variado que en otros lugares, ya que te ofrecen mas platillos que la mayoria

Cons:

NO TIENE ESTACIONAMIENTO Y LO QUE TE COBRAN POR RESGUARDAR TU VEHICULO ES MUY CARO

2026-01-25 • via Nuitee
R
Richard • extended_group • us
10
2026-01-25 • via Nuitee
R
Russell • family_with_children • us
1
I was never told I would be charge when I booked it on booking
Pros:

Location

Cons:

Customer service

2026-01-25 • via Nuitee
K
Kris • family_with_children • us
10
2026-01-20 • via Nuitee
S
Sandra • couple • us
8
Pros:

Parking too expensive

Cons:

Parking too expensive

2026-01-20 • via Nuitee
T
Twyla and Floyd • couple • us
8
Nice stay
Pros:

Nice room, good breakfast

Cons:

Very hard bed, uncomfortable

2026-01-20 • via Nuitee
F
Frank • family_with_children • us
7
It’s alright
Pros:

Breakfast is breakfast can’t go wrong

Cons:

If the night clerk in the morning clerk couldn’t get together more on the billing would be helpful and the valet persons were not very friendly

2026-01-19 • via Nuitee
I
INDYRA • extended_group • us
10
Pros:

LOCATION EXCELLENT

Cons:

LOCATION AND CLEAN ROOMS BED COMFORTABLE

2026-01-19 • via Nuitee
L
Lee Ann • extended_group • us
5
Pros:

Breakfast was good.

Cons:

Ceiling in the room was flaking off.

2026-01-19 • via Nuitee
A
Alvarez • solo_traveller • us
10
I enjoy the hotel. Kind of secluded. I had to go to the Market in order to get a meal.
Pros:

Breakfast was. Would have been nice if it was provided by the hotel.

Cons:

Paying for the breakfast meal.

2026-01-19 • via Nuitee
V
Veronica • family_with_children • us
10
Great
Pros:

Great location

Cons:

Breakfast was cold

2026-01-19 • via Nuitee
L
Lochan • family_with_children • us
8
Pros:

Location , room size , service

Cons:

Dirty at front of building

2026-01-18 • via Nuitee
S
Sara • family_with_children • us
10
2026-01-13 • via Nuitee
J
Jose • extended_group • us
6
Good but location not so good or rate
Pros:

Size of room

Cons:

Parking,not sports car friendly you should mention that. Location is at riverwalk but not on the tourist side where all the food and excitement is at. Could've booked a room for same rate where all the food and excitement is at

2026-01-12 • via Nuitee
M
Maria • family_with_children • us
10
2026-01-10 • via Nuitee
R
ROSE • couple • us
10
Pros:

Great room layout of our King suite. Friendly staff, fresh scent throughout hotel. Clean and comfortable room.

Cons:

Noisy upstairs neighbors.

2026-01-10 • via Nuitee
I
Ines • extended_group • us
8
2026-01-05 • via Nuitee
T
Tabatha • couple • us
10
Would stay again with the family but would cook breakfast or go out to eat instead.
Pros:

The front desk staff were the nicest staff we have had in a long time which surprised me because we travel a lot. A lot of front desk staff look annoyed but not those two! The kitchen is a nice touch to have. It’s also close to a lot and good for families.

Cons:

I don’t like the breakfast that was offered. There was very little to choose from.

2026-01-05 • via Nuitee