Homewood Suites by Hilton San Antonio Riverwalk/Downtown

Hotels
Homewood Suites by Hilton
8.6 (952 reviews)
432 West Market Street , San Antonio , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean and comfortable rooms
Cons:
Valet service delays
Insufficient breakfast options

Categories

Cleanliness
8.26
Several positive mentions of cleanliness, but issues with dirty windows and a wet carpet detracted from overall satisfaction.
Service
9.03
Positive remarks about staff friendliness, although there were issues with valet service that affected overall perception.
Location
9.27
Many guests highly praised the central and convenient location of the hotel.
Room Quality
8.72
Rooms were generally described as clean, spacious, and well-equipped.
Amenities
8.45
The amenities received mixed reviews, with some guests finding them satisfactory, while others pointed out areas for improvement.
Value for Money
8.61
Some guests felt the pricing was reasonable for the location and quality, although valet costs were deemed excessive.
Food and Beverage
7.76
Breakfast options were criticized as poor and not adequately replenished.
Overall Experience
8.73
Most guests enjoyed their stay, highlighting positives like location and room quality, despite some service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 01:31

Property Description

Prime Riverwalk Location
Located directly on the Riverwalk, Homewood Suites by Hilton San Antonio Riverwalk/Downtown offers a prime location just a 10-minute walk from the iconic Alamo. The spacious suites with kitchenette facilities provide the perfect home away from home for guests.

Rooftop Pool and Modern Amenities
Enjoy a refreshing dip in the rooftop pool while taking in stunning views of the city. The hotel also offers fully equipped suites with separate living and sleeping areas, free Wi-Fi, and cable TV for entertainment.

Convenience and Comfort
Homewood Suites provides conveniences such as an executive business center, a modern gym, an on-site convenience store, and laundry facilities, ensuring a comfortable stay for all guests.

Experience the best of San Antonio with us at Homewood Suites by Hilton San Antonio Riverwalk/Downtown. Book now for an unforgettable stay!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

The hotel is valet only, $40+8.25% per night/per vehicle with in/out privileges. Over-sized vehicles $48+8.25% per night/per vehicle. Alternative parking options located across the street and within a block of the hotel.

Property offers Evening Reception on Wednesdays only.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SAT

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs USD 43 per day.

Location

Guest Reviews

8.6
Based on 952 reviews
Cleanliness: 8.26
Service: 9.03
Location: 9.27
Room Quality: 8.72
Amenities: 8.45
Value for Money: 8.61
Food and Beverage: 7.76
Overall Experience: 8.73
Y
Yulitzi family_with_children us
10
This was an amazing stay with my little family. We are a family of 6 with 2 adults and 4 kids. We all fit in a 2 double
Pros:

Very cool for large families !

Cons:

NA

2026-06-06 via Nuitee
A
Amber solo_traveller us
5
A/C ruined the trip 😢
Pros:

Location was good and the staff was friendly.

Cons:

Had to switch rooms because of the air conditioner not cooling off the entire room and it was slightly better in the second room but was still unpleasant to the point we had to check out at 3:30 am.

2026-06-04 via Nuitee
B
Brenda couple us
7
Pros:

The floors were horrible and for a Hilton it did not measure up. On the web it looked pretty and nice but the look was deceiving.

2026-06-04 via Nuitee
S
Sofia extended_group us
10
2026-06-02 via Nuitee
G
gene family_with_children us
2
when a complaint is made I would like the problem to be fixed not just say it was when it wasn't.
Pros:

the spur games and 1 of the office lady's was amazing trying to help us and make everything better

Cons:

well our room didn't have ac and when it did it was 75 and higher so we had to buy fans to make sure our family was ok to sleep and enjoy their stay. plus breakfest they had closed earlier then they were supposed to and rushed us when we were eating

2026-06-01 via Nuitee
M
Maribel couple us
8
Pros:

Proximity to Riverwalk. Room size was great!

Cons:

Only 2 elevators for all 10 floors plus staff lower level.
Since my mom uses a cane, I was concerned about evacuation options from the 6th floor.

2026-05-31 via Nuitee
L
Luis family_with_children us
10
Excellent place to stay.
Pros:

Everything was good my whole family want to go again and stay there.

Cons:

N/A

2026-05-30 via Nuitee
J
Julianne couple au
9
2026-05-29 via Nuitee
D
Diana family_with_children us
9
2026-05-27 via Nuitee
J
Javier solo_traveller mx
10
Pros:

El servicio y las instalaciones

2026-05-25 via Nuitee
T
Tekiera couple us
10
2026-05-24 via Nuitee
M
Magda solo_traveller us
10
Pros:

Location

2026-05-23 via Nuitee
J
Jalen couple us
9
2026-05-23 via Nuitee
D
Decebal extended_group ro
7
2026-05-21 via Nuitee
K
Kara extended_group us
9
The staff were excellent. Good selection at breakfast. Rooms were perfect. Only complaint is the pool looked much la
Pros:

Rooms are very clean, great location

Cons:

The pool is very small

2026-05-14 via Nuitee
K
kevin couple us
9
All was exceptional. Price was a good value. Location was right on the Riverwalk. Good hot breakfast. Definitely wil
Pros:

Close to EVERYTHING

2026-05-10 via Nuitee
S
Silke couple de
10
2026-05-05 via Nuitee
A
Arletty extended_group us
10
Yo salí muy contenta de hay súper cómoda la habitación está en muy buena comunicación lo único es q el parcamiento es mu
Pros:

Me encantó lo agradable q son los de recepción hablan poquito español pero hacen todo el esfuerzo para ayudarte 10/10

Cons:

No me gustó el trato de él q nos atendiendo de los del estacionamiento

2026-05-05 via Nuitee
D
Deborah family_with_children us
7
Very spacious 2 bdrm suite.
Pros:

Good location, within walking distance to the Riverwalk and restaurants. Beds were comfy!

Cons:

The bathroom and shower overly scented (for men) liquid soap. It was incredibly strong. No kitchen liquid dish soap available but housekeeping eventually brought, and called for toilet paper that never came, so ended up retrieving from the front desk. One of the bedroom windows leaked from rain.

2026-05-05 via Nuitee
G
Gleann couple us
4
Can survive 1 day not 2
Pros:

It was in a good location.

Cons:

The room smelled like a garbage disposal, there was a roach, the floor carpet was soaked through making my shoes wet, the TV never had signal, I couldn’t trust the cleanliness of the amenities.

2026-05-04 via Nuitee