Hotel Lucia

Hotels
8.7 (1949 reviews)
400 SW Broadway , Portland , UNITED STATES
+1 503-225-1717
[email protected]

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Paid
Children allowed

Facilities

High-Speed Wireless Internet
Premium lobby coffee daily 7:00 AM - 11:00 AM
Fitness center featuring Peloton bikes
Complimentary bike rentals
Well+Fit Kit
In-Room Smith Tea (upon request)
Nightly craft beer hour from 5-6 PM
Exclusive Community Pass Perks
Concierge services upon request
Honor Bar in the lobby
See all facilities

Review Highlights

Pros:
Excellent central location / very walkable
Friendly, helpful and responsive staff
Comfortable beds / well‑designed small rooms
Complimentary happy hour (free craft beers)
Free coffee and tea throughout the day
Unique boutique character (pinball, Polaroids, vintage touches)
Good value / reasonable price
Exercise room and pleasant lounge areas
Cons:
Some rooms rundown, musty carpet and cleanliness issues
Inconsistent housekeeping (not cleaned daily, towels/trash issues)
Rooms are small
No in‑house restaurant / no full‑time bar or food service
Temperature control problems in some rooms
Breakfast quality/price complained about
No in‑room microwave; bottled water expensive
Noise outside late at night and non-automatic front door

Categories

Cleanliness
7
Multiple guests noted issues: some rooms described as rundown, musty carpets and 'schmuddelig'; towels/trash sometimes not replaced and some guests reported irregular housekeeping.
Service
9.7
Consistently praised staff: described as excellent, welcoming, helpful and responsive; complimentary happy hour and helpful front‑desk service frequently mentioned.
Location
9.5
Repeatedly highlighted as central and very walkable downtown location, convenient to restaurants and attractions.
Room Quality
7.8
Mixed: rooms are comfortable and well designed with good beds but often small; some guests reported outdated fixtures, temperature control problems and occasional odors.
Amenities
9.3
Strong on unique/benefit amenities: complimentary happy hour beers, free coffee/tea, pinball/Polaroid rentals, lounge areas and exercise room; limited food service noted.
Value for Money
8.9
Generally seen as good value and reasonably priced by many guests, though some noted extra costs (breakfast price mismatch, expensive bottled water).
Food and Beverage
8
Mixed: popular complimentary happy hour beers and free coffee/tea, but no full‑time restaurant/bar and breakfast quality/price drew criticism.
Overall Experience
9.4
Overall many guests reported an enjoyable stay with great staff, location and distinctive character despite some small‑room/cleanliness drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-10-30 19:27

Property Description

Hotel Lucia is a boutique hotel in the heart of downtown Portland, Oregon, at SW Broadway and Harvey Milk Street. Housed in a historic building that has been inspiring travelers and creatives since 1909, the property is known for its world-class photography collection — original works by Pulitzer Prize winner and Portland native David Hume Kennerly — alongside an eclectic mix of art. Guests enjoy plush bedding, locally roasted lobby coffee, fast Wi-Fi, 24-hour gym access and ADA-accessible rooms. Hotel Lucia is a member of Small Luxury Hotels of the World and welcomes Hilton Honors members.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PDX

Property Policies

  • Check-in / check-out

    Check-in from 16:00:00, check-out until 12:00:00.

  • Minimum age

    Guests must be at least 21 years old to check in.

  • Pets

    Pets are allowed; charges may apply.

  • Extra bed

    Extra bed available for ages 0–None: 25 per night.

  • Cot

    Cot available for ages 0–2: free.

See all policies

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.7
Based on 1949 reviews
Cleanliness: 7
Service: 9.7
Location: 9.5
Room Quality: 7.8
Amenities: 9.3
Value for Money: 8.9
Food and Beverage: 8
Overall Experience: 9.4
M
mariana • couple • pe
10
2026-11-07 • via Nuitee
S
Saije • extended_group • us
9
2026-11-05 • via Nuitee
N
Natan • solo_traveller • be
10
A perfect stay in a great city
Pros:

Great rooms, great design, great city.

2026-11-01 • via Nuitee
F
Frank • family_with_children • us
9
Pros:

The room was a free upgrade from a king, and I loved it. Spacious, comfortable, and clean, it was perfect.

2026-11-01 • via Nuitee
R
Robert • extended_group • us
10
Cozy room with good vibes
Pros:

Good location for city exploring , cozy rooms and fun game room . Loved the happy hour beers nightly and wonderful helping staff.

Cons:

Nothings

2026-10-31 • via Nuitee
C
Chad • solo_traveller • us
9
2026-10-29 • via Nuitee
K
Kyoko • couple • jp
9
2026-10-29 • via Nuitee
B
Bryan • solo_traveller • us
10
Had a Lovely Stay
Pros:

Very comfortable bed and clean room. I enjoyed my stay there very much. Staff were all nice and the morning coffee at the lobby was excellent! Very centrally located in downtown Portland and I could walk to different places within the city center easily!

2026-10-26 • via Nuitee
D
Delavan • extended_group • us
10
An excellent hotel option.
Pros:

The lobby area was comfortable and well decorated. The happy hour was pleasant. The staff was knowledgeable and more than helpful when we needed information or resources.

Cons:

The in room refrigerator was hidden but convenient once we knew where to look.

2026-10-26 • via Nuitee
A
Andrew • couple • pe
10
2026-10-25 • via Nuitee
R
Rajesh Choutaralli Panduranga • family_with_children • in
9
Pros:

Located bang in the middle of downtown

Cons:

No inhouse restaurant

2026-10-24 • via Nuitee
S
Stuart • solo_traveller • us
8
2026-10-24 • via Nuitee
M
Mark • solo_traveller • us
10
2026-10-24 • via Nuitee
S
sharia • solo_traveller • us
10
Excellwnt
Pros:

The room was comfortable and the water pressure was great.

Cons:

The continental breakfast could have been better. The cost of the breakfast did not match up .

2026-10-21 • via Nuitee
M
Miller • family_with_children • us
7
2026-10-20 • via Nuitee
L
Loftus • family_with_children • us
10
2026-10-19 • via Nuitee
Z
Zac • solo_traveller • us
10
Amazing location, staff and property.
Pros:

Excellent staff and location.

2026-10-18 • via Nuitee
R
Ria • solo_traveller • ch
10
2026-10-17 • via Nuitee
D
Dominik • family_with_children • ch
2
Pros:

Uns hat dieses Hotel gar nicht gefallen. Als wir angekommen sind wollten wir spontan ein Zimmer buchen. Es wurde uns gesagt, dass lediglich die teure Junior-Suite frwi sein. Als wir dankend ablehnten um weiterschauen zu können, war dann doch noch ein Zimmer der günstigeren Klasse frei! Nice try! Aber wir hätten auf unser Bauchgefühl hören sollen, denn die Zimmer sind sehr heruntergekommen und schmudelig. Es war fast ein Muss am Abend ins Hotel zurückzugehen. Vor allem der Spannteppich war sehr alt, die Zimmer müffelig. Leider ist Portland insgesamt sehr runtergekommen und es hat viele Obdachlose und viel Armut. Wir würden diese Stadt nicht mehr besuchen.

Cons:

Der Gratiskaffee am Morgen war immwrhin sehr fair.

2026-10-14 • via Nuitee
S
Sky • solo_traveller • au
10
Pros:

The room was very comfortable, the staff very welcoming and responsive to requests, and the location central to exploring downtown.

2026-10-14 • via Nuitee