Fairfield Inn by Marriott Joliet South

Hotels
•
Fairfield Inn
8.1 (169 reviews)
1501 Riverboat Center Drive , Joliet , US
+1 815-741-3499

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Heating
Family rooms
Garden
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Review Highlights

Pros:
Comfortable beds
Clean and updated rooms
Helpful and responsive staff
Good location (close to interstate)
Good/adequate breakfast for many guests
On-site pool and elevator
Fresh cookies at front desk
Cons:
Very high pet fee ($75) and other hidden fees
Charged for parking (uncommon among nearby hotels)
Inconsistent breakfast quality (some found food/coffee poor)
Shower issues (leakage) and at least one dirty shower curtain
Card swiper/payment issues reported by a guest

Categories

Cleanliness
8
Multiple guests described rooms as clean and updated and praised housekeeping, though a few reported issues (dirty shower curtain, leaking shower door) indicating generally good but not perfect cleanliness.
Service
9
Staff repeatedly described as helpful and responsive (quick room change, maintenance assistance, supportive cleaning staff, front-desk cookies), supporting a strong service score.
Location
8.5
Several reviewers noted a convenient location (close to interstate, nice area, nearby restaurants) making location a clear strength.
Room Quality
8.3
Rooms and beds described as comfortable and updated by multiple guests; some room-specific problems (shower leakage, mattress/occupancy mismatch in one case) slightly lower this rating.
Amenities
8.2
Amenities like a pool, working elevator, cookies at the desk, and basic offerings were noted positively, though parking/pet policies and limited breakfast offerings temper the score.
Value for Money
6
Consistently negative comments about high/hidden fees (notably a $75 pet fee and paid parking) make perceived value notably weak compared to other local stays.
Food and Beverage
7.3
Breakfast received mixed feedback: several guests liked the breakfast, while at least one guest described the food, coffee, and milk as poor—overall slightly below the hotel's target rating.
Overall Experience
9.5
Most guests reported a positive overall stay (would return, had a good stay, praised cleanliness and staff); despite some fee and breakfast issues, the strong service, location, and room comfort drive a high overall sentiment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:06

Property Description

Convenient Location in Joliet:
Located just 10 km from Joliet Area Historical Museum, Fairfield Inn by Marriott Joliet South offers a prime spot for exploring the area.

Modern Amenities for Comfort:
Guests can enjoy free bikes, a fitness centre, indoor pool, hot tub, and 24-hour front desk, ensuring a comfortable and convenient stay.

Business-Friendly Services:
With free WiFi, a business centre, and luggage storage space, this 3-star hotel caters to both leisure and business travelers.

Experience convenience and comfort at Fairfield Inn by Marriott Joliet South. Book your stay now for a memorable trip!

Important information:

Housekeeping service is offered every other day.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORD

Location

Guest Reviews

8.1
Based on 169 reviews
Cleanliness: 8
Service: 9
Location: 8.5
Room Quality: 8.3
Amenities: 8.2
Value for Money: 6
Food and Beverage: 7.3
Overall Experience: 9.5
Y
Yohan • family_with_children • us
1
2026-09-08 • via Nuitee
M
Michael • couple • us
10
Pros:

Very comfortable and well taken care of. Breakfast was good. The pet fee was a ridiculous $75 on top of the room plus a parking fee. Nice area, close to the interstate.

Cons:

Pet fee was far too high. We stayed at 9 other motels on our trip and pet fees ranged from $0-$25. You shouldn’t have to pay to park if you are a guest.

2026-08-19 • via Nuitee
T
Tomas • family_with_children • us
9
Had a good stay.
Pros:

Good breakfast. Nice room. Nice beds.

Cons:

No ashtrays outside. Charged for parking. Couldn't get my charge card to work in the swiper but didn't try too enter it by hand. Shower curtain was dirty.

2026-08-08 • via Nuitee
M
Manuel • family_with_children • ch
6
2026-08-02 • via Nuitee
B
Bruno • solo_traveller • fr
5
Pros:

L'emplacement la ville la piscine

Cons:

Chambre 5 adulte et 4 places pour dormir
Donc un qui a dormi au sol
L'hôtel n'a rien voulu savoir

2026-07-18 • via Nuitee
S
Sara • family_with_children • us
7
Comfy beds, clean, updated
Pros:

Nothing fancy but comfy beds and clean and updated

2026-07-12 • via Nuitee
S
Sara • family_with_children • us
7
Comfy beds
Pros:

Beds comfy. Nothing fancy but clean and friendly staff

2026-07-10 • via Nuitee
T
Tim • family_with_children • us
6
2026-07-07 • via Nuitee
S
Stephens • solo_traveller • us
4
Pros:

The location was good.

Cons:

The hidden fees and the fee for parking that no other hotel in the area has.

2026-07-01 • via Nuitee
S
Stephen • couple • us
5
Below average
Pros:

Elevator worked good. Cleaning staff very supportive.

Cons:

Glad there was a cracker barrel next door. I would suggest going strictly Continental breakfast. Your food was not edible. Milk was cold. The coffee was terrible.
The shower door leaked so bad had to use our tiles to clean up the water. Reported it to front desk the next day.

2026-06-18 • via Nuitee
E
Esperanza • solo_traveller • us
7
2026-06-06 • via Nuitee
R
Rebecca • couple • ca
10
Good
Pros:

Good

Cons:

Everything good

2026-06-02 • via Nuitee
J
Jeri • couple • us
10
Will definitely use this facility next time we are in the area. Clean building, helpful staff, great location
Pros:

Staff was very helpful. We had an outlet that was needed between the beds that didn’t work.They came up immediately to assist and when they couldn’t repair it, they switched our rooms and assisted us move our belongings. The maintenance staff went to front desk got us new room keys-so we didn’t have to do a thing. There are fresh soft cookies at front desk.

2026-05-18 • via Nuitee
G
Grzegorz • solo_traveller • pl
10
2026-05-15 • via Nuitee
P
patrick • couple • us
4
Not worth the money and it seemed like no one cared if we were pleased.
Cons:

The front desk staff were unempathetic. The room was not clean.

2026-05-03 • via Nuitee
T
trina • family_with_children • us
10
2026-04-19 • via Nuitee
R
Robert • solo_traveller • us
7
Decent stay for a cheap price
Pros:

Good location right off the highway. The staff I talked to were very helpful and professional. Room was clean and the room was good size. A/C worked well, and wasn't too loud when running.

Cons:

The only real complaint was the pillows. They were exceptionally flat, even for most hotels I've stayed in.

2026-04-11 • via Nuitee
O
Onofre • couple • us
8
2026-04-07 • via Nuitee
B
Brittney • family_with_children • us
10
2026-04-06 • via Nuitee
J
Joanna • couple • us
7
2026-04-05 • via Nuitee