The Bradford Hotel, an Ascend Collection Hotel

Hotels
•
Ascend Collection
8.2 (392 reviews)
1260 East Independence Street , Springfield , us
+1 417-886-5090

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Heating
See all facilities

Review Highlights

Pros:
Clean
Friendly Staff
Convenient Location
Cons:
Room cleanliness issues
Overpriced for some guests

Categories

Cleanliness
6.51
Significant complaints about room cleanliness and some instances of dirty beds.
Service
9.48
Multiple reviews praised the friendly and helpful staff.
Location
9.02
Convenient location for hospital visits, close to the airport.
Room Quality
7.97
Rooms were generally comfortable with variations in cleanliness.
Amenities
7.5
Breakfast quality varied; some complaints about the lack of certain amenities.
Value for Money
8.46
Perceived as overpriced considering the motel-like quality for some guests.
Food and Beverage
8.01
Mixed reviews about breakfast quality, generally okay coffee.
Overall Experience
8.68
Overall satisfaction but tempered by specific negative experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 23:12

Property Description

Convenient Location and Amenities

Arbor Suites Medical Mile offers a prime location with free shuttle service to Lester E Cox Medical Center and close proximity to Missouri State University. Guests can enjoy the outdoor pool, complimentary continental breakfast, and free in-room Wi-Fi during their stay.

Comfortable Suites with Modern Features

Each spacious contemporary suite at Arbor Suites Medical Mile includes a cozy sofa bed, cable TV, and a hardwood desk for work or leisure. The well-equipped accommodations ensure a comfortable and relaxing experience for guests.

On-Site Facilities and Nearby Attractions

The hotel boasts barbecue facilities for outdoor gatherings, a convenient business center, and laundry facilities for added convenience. Explore nearby attractions such as the Dickerson Park Zoo and Twin Oaks Country Club just a short drive away.

Book your stay at Arbor Suites Medical Mile for a convenient and comfortable experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that the property does not accept reservations from local residents within 60 miles.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SGF

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.2
Based on 392 reviews
Cleanliness: 6.51
Service: 9.48
Location: 9.02
Room Quality: 7.97
Amenities: 7.5
Value for Money: 8.46
Food and Beverage: 8.01
Overall Experience: 8.68
Y
Yonkie • solo_traveller • us
9
2026-08-21 • via Nuitee
C
CFHamada • family_with_children • br
7
Localição próxima a rodovia , estacionamento próximo ao quato e bom custo.
Pros:

Localização e estacionamento próximo ao quarto. O quarto também era muito bom.

Cons:

A vending machine não estava funcionando e na recepção não havia bebidas diet. O café da manhã é bastante limitado, mas o custo para os EUA não é alto.

2026-08-17 • via Nuitee
A
Arthur • solo_traveller • us
5
We had to keep asking for the room to be serviced or it wasn’t done.
Pros:

It was convenient.

Cons:

Too close to the highway. The traffic was noisy.

2026-08-15 • via Nuitee
T
Tamara • solo_traveller • us
7
Pros:

Everything was pretty good except the hard surface floor in my room needed mopped and deep cleaned. My feet were very dirty after walking barefoot on it. I wore shoes always after the first time. Otherwise everything else was fine. To be fair, I have only stayed in hotel rooms without carpet a few times. They were all dirty.

2026-08-12 • via Nuitee
M
Marilu • couple • us
9
Friendly staff and clean facilities. The restaurant’s food is really good.
Pros:

Nice and clean, staff is very friendly

Cons:

Nothing, everything was good

2026-08-10 • via Nuitee
L
Luca • extended_group • it
8
Cons:

Colazione discreta

2026-08-10 • via Nuitee
E
Emily • solo_traveller • us
4
The Badford.
Cons:

The room was not cleaned well. There's no elevator to get belongings to second floor rooms, and rooms on the ground floor were "unavailable," even though empty rooms were observed. The room appeared to be recently but poorly remodeled, with the floor peeling up under one of the beds. Several bars of soap were found on top of the shower from previous guests. Pool area shabby and unkept. My family left after 1 night and stayed elsewhere.

The hotel is across the street from several hospital complexes and would appear to be the affiliate hotel to those facilities. If so, it's a real shame.

2026-08-10 • via Nuitee
G
Georgios • extended_group • gr
8
2026-08-09 • via Nuitee
C
Crystal • couple • us
8
2026-08-09 • via Nuitee
J
Judy Marie • family_with_children • it
8
Pros:

Struttura nuova e situata in una zona molto bella

Cons:

Migliorerei la colazione

2026-08-09 • via Nuitee
A
Ashleigh • couple • us
4
Underwhelming, Disappointing, & Gross
Pros:

The location was fine. A little tucked in between a few businesses and depending on which direction you're headed in, it could be cumbersome to come and go, but it seemed like a safe enough location.

Cons:

The place was just gross, you could tell they don't clean under the bedside table at the very least. The furniture was chipped and worn. They didn't give us hand soap, instead, they just gave us an extra bottle of body wash which was super weird. Don't even get me started on their misleading #ss name. Their breakfast was laughable and the staff was not attentive so I had to eat the two pieces of scrambled eggs that were available with a spoon. -- Overall, just stay somewhere else, you'll thank me later.

2026-08-06 • via Nuitee
R
Robyn • family_with_children • us
9
Pros:

It was super quiet and clean. Breakfast was great!

Cons:

There was a musty smell to the room but not bad.

2026-08-02 • via Nuitee
H
Haley • solo_traveller • us
5
2026-07-12 • via Nuitee
M
Martha • solo_traveller • us
9
2026-07-04 • via Nuitee
L
Loren • family_with_children • us
8
2026-06-27 • via Nuitee
A
Austin • couple • us
10
Enjoyed the stay and is our list of future use.
Pros:

Location is excellent. Well located in good area.

Breakfast has good assortment of choices.

2026-06-20 • via Nuitee
A
Andrea • solo_traveller • us
10
Pros:

It was clean and comfortable breakfast was good

Cons:

I don't have any complaints

2026-06-18 • via Nuitee
D
Dawn • solo_traveller • us
10
2026-06-16 • via Nuitee
K
Kassey • couple • us
10
2026-06-15 • via Nuitee
L
laurie • family_with_children • us
7
we needed a place to sleep that was clean and safe. This property met our expectations
Pros:

the location was good...coffee was hot. I don't eat breakfast but it looked pretty good. Other guests seemed to be enjoying it.

Cons:

My 15 year old was disappointed there were no waffles available. It was too cold to swim, but the pool was open.

2026-06-12 • via Nuitee