Facilities

Full-service spa
Fitness facilities
Electric car charging station
Free WiFi
Swimming pool
24-hour front desk
Garden
Luggage storage
Sauna
Designated smoking area
See all facilities

Review Highlights

Pros:
Luxury accommodations
Exceptional service
Great amenities
Cons:
Location requires some walking to subway

Categories

Cleanliness
9.31
No specific sentiment mentioned, standard quality for this hotel tier.
Service
9.99
Staff provided excellent service, very attentive and friendly.
Location
9.32
Location is nice and quiet, but requires some walking to the nearest subway.
Room Quality
9.76
Rooms are beautiful and luxurious, with great comfort.
Amenities
9.79
Facilities are amazing, including a world-class spa.
Value for Money
9.25
Pricy but offers great value considering the quality.
Food and Beverage
9.51
Breakfast and dining options highly praised.
Overall Experience
9.88
Overall experience rated as exceptional by multiple guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 18:42

Property Description

Experience unparalleled luxury at The Okura Tokyo, a stunning property nestled in the heart of Tokyo, perfect for both relaxation and exploration.

Spa & Recreation
Indulge in relaxation at our exquisite spa offering a variety of massages, or take a refreshing dip in the indoor pool. Stay active with our state-of-the-art fitness center, followed by a soothing session in the sauna.

Culinary Delights
Savor culinary excellence at Yamazato, our celebrated Japanese restaurant, among five distinct dining options. Enjoy the convenience of room service, or unwind with your favorite drink at the vibrant bar/lounge.

Convenient Amenities
Stay connected with complimentary Wi-Fi throughout the hotel. With a 24-hour front desk, business center, and on-site dry cleaning services, every need is catered to for both leisure and business travelers.

Elevate your Tokyo getaway and book your stay at The Okura Tokyo today!

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • One child 12 years old or younger stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding.
  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
  • Parking height restrictions apply.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HND

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Clean & Safe Stay (Okura Nikko Hotels)

  • General

    Cashless transactions are available

See all policies

Location

Guest Reviews

9.6
Based on 2063 reviews
Cleanliness: 9.31
Service: 9.99
Location: 9.32
Room Quality: 9.76
Amenities: 9.79
Value for Money: 9.25
Food and Beverage: 9.51
Overall Experience: 9.88
L
L4714RMsaraht • Family
10
Best hotel ever
Pros:

Best experience ever! This is one of the best hotels I’ve ever stayed at. Extremely clean, organized and gorgeous. The staff was beyond professional and amazing. They helped with everything we needed. We left our stroller in a taxi and they were able to find the taxi on their security cameras, contact the taxi company and retrieve the stroller. It was a miracle. They go above and beyond. The food at the hotel was phenomenal and again their service was the best I’ve seen.

2026-05-29 • via Tripadvisor
A
Anthony • couple • gb
10
2026-05-29 • via Nuitee
Y
Yosef • couple • il
10
2026-05-27 • via Nuitee
P
Patricia • couple • br
10
Pros:

Quarto amplo e bem equipado. Novo.

Cons:

Colchão um pouco mole

2026-05-27 • via Nuitee
M
Matareva • couple • pf
10
2026-05-26 • via Nuitee
E
Eun Jae • couple • kr
6
일본의 위계를 경험하고 싶다면
Pros:

비싼 만큼 넓어요

Cons:

리셉션 직원이 업그레이드 해 준다고 했는데, 업그레이드가 전혀 없었어요
차라리 그런 말 안했으면 잘 지내다 나왔을텐데

2026-05-25 • via Nuitee
A
Anne • solo_traveller • ch
10
Memorable !
Pros:

La beauté et le calme et le vue depuis les chambres biensur

Cons:

Rien

2026-05-25 • via Nuitee
J
Jose • couple • es
10
Pros:

Todo

Cons:

Nada

2026-05-25 • via Nuitee
L
Laura • couple • gb
10
2026-05-24 • via Nuitee
R
Robert • couple • us
10
The Okura Hotel was a main reason we lovedTokyo!
Pros:

The exceptional service from the staff. We felt welcomed and appreciated!

2026-05-23 • via Nuitee
P
Patricia • couple • br
9
Pros:

Quarto espaçoso.

Cons:

Um pouco longe do metrô.

2026-05-23 • via Nuitee
L
Luis • couple • br
10
Maravilha de hotel !!
Pros:

Tudo ! Hotel maravilhoso! Atendimento dos funcionários nota 10! Localização e vista maravilhosa! O bar no último andar tem uma vista magnífica

2026-05-23 • via Nuitee
R
roger • family_with_children • us
9
Our stay in 3 weeks they welocomed us back like family
Pros:

A fabulous property.
It is my go to for Tokyo

2026-05-22 • via Nuitee
J
jeremy • couple • de
10
2026-05-21 • via Nuitee
O
Ofer • couple • il
10
2026-05-21 • via Nuitee
M
Michael • couple • au
10
The most perfect hotel
Pros:

Incredible service, room was immaculate, amazing views and excellent facilities.

2026-05-21 • via Nuitee
P
Pablo • couple • es
10
2026-05-20 • via Nuitee
W
Wendy • couple • us
10
The staff were each wonderful! The bed was so c
Pros:

Everything!!
Literally everything

Cons:

-😄😄😄

2026-05-19 • via Nuitee
E
Enrico • solo_traveller • de
10
Pros:

Ein ikonisches Haus, jeden Cent wert!

2026-05-19 • via Nuitee
S
Steven • couple • au
10
The perfect hotel for a luxury stay in Tokyo.
Pros:

An excellent hotel . Beautiful rooms , great staff , incredible health club and wonderful staff.

Cons:

Nothing

2026-05-18 • via Nuitee