Courtyard by Marriott Lyndhurst/Meadowlands

I want to start off by saying that every person we met working at the hotel was very kind.

Unfortunately, that is the only positive thing I can say about this hotel. Prior to arriving we did receive an email that the computer system was being updated, but no information that the hotel would be under construction. The fitness center, advertised on the website, was closed. They did give us access to the fitness center at a sister hotel "next door" which required crossing a busy highway to access.

We were there for three nights on Memorial Day weekend, and each day was worst than the last. The hotel was a construction zone with most of the lobby blocked off and 1 working elevator. We were traveling with a guest with a disability, and 1 of the 4 handicap spaces was unusable due to construction materials stored in it, clearly an ADA violation. We were awoken at 5am to the sounds of construction vehicles and their back-up alarm. We planned staying until the check-out time on our last day, but after receiving an email that water would be shut off for an undisclosed period of time at 10am we left early.

The fact that this hotel stay was approximately $200 per night in this condition makes me loose all trust in the Marriott brand.

The breakfast was very good and our server was excellent.

I’ve stayed here before and this time I was disappointed
To start with just a few few days before my reservation, I was notified that there is ongoing maintenance/upgrades to the hotel
I had booked through Marriott Bonvoy, which meant I paid in advance and if I cancelled, I would lose my money

I also realised too late that they had dropped the rate and I could not do anything about the lower rate because I learned less than 24 hours before my reservation

Upon arrival, I was dismayed as a disabled veteran to learn that they were storing debris in one of the handicap parking spaces. I called it to the attention of the desk clerk whose attitude was that’s the way it is.

Although I did get a newly remodel room which was fine the only thing to note was that they didn’t have any glasses or plastic glasses in the bathroom they did supply two coffee cardboard cups

On checking out, I again called it to the attention of the clerk about the handicap parking and her attitude was nonchalant

I wanted to make comments on the Marriott Bonvoy site, but believe it or not every time I tried to put in the name of the hotel it wouldn’t accept it so I couldn’t make the comments

So if you’re planning on going there, just remember that Constuction going on and parking can be difficult

Really good location. Attentive staff.

Arrived late Weds 11:30pm after long day of travel - Joel T. welcomed me, check me in, made tea for me. Wonderful reception - property under renovation but looks great, nice upgrades & super kind staff.

it was decent, better than the extended stay. staff was very kind.

We’ve stayed at this property a few months ago and decided to come back while in the area for an evening.
Everything this time around was perfect; Chris at check was great and very knowledgeable about good restaurants in the area.
Room clean/modern and met all our basic needs.
We will return!

The complimentary breakfast and drinks.

The location and the staff