Garner Hotel Decatur - Forsyth by IHG

Hotels
•
Garner
7.7 (33 reviews)
5150 Hickory Point Frontage Road , Decatur , US
+1 217-872-2402

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Heating
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Review Highlights

Pros:
Good breakfast
Pool
Friendly, attentive staff
Great location
Comfortable rooms (when clean)
Cons:
Poor cleanliness (dirty bathrooms, hair, feces reported)
Musty/moldy odor (carpet)
Bugs and stained bedding
Room maintenance/turnover issues (ill-fitting sheets, toothpaste, leftover food)
No walk-in shower despite request / bathtub preference

Categories

Cleanliness
4.6
Multiple reviews report dirty bathrooms, hair in showers, stained bedding, feces in toilet and bugs; recurring musty/moldy odors indicate below-average cleanliness.
Service
9.4
Staff described as friendly, attentive and helpful (notably supportive during a funeral stay); several reviewers explicitly praise staff and overall hotel service.
Location
9.3
Location repeatedly called out as a pro and 'great location' in multiple reviews.
Room Quality
5
Room issues reported including moldy/carpet smells, ill-fitting sheets, leftover food in fridge, toothpaste and hair in bathroom and other maintenance/cleaning lapses.
Amenities
8.6
Guests appreciated on-site amenities such as a pool and a clean breakfast offering; amenities viewed positively overall.
Value for Money
7.7
Not explicitly discussed in reviews; assigned the target overall rating (standard quality for this hotel tier).
Food and Beverage
8.4
Breakfast described as good/clean in several reviews; food & beverage impressions generally positive.
Overall Experience
8.6
Mixed but generally positive overall: several guests had excellent, comfortable stays and praised staff, while others reported significant cleanliness/room issues; net experience leans positive due to service and location strengths.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:05

Property Description

Convenient Location
Enjoy proximity to Lake Clinton and Progress City USA for easy exploration during your stay.

Comfortable Amenities
Indulge in a buffet or continental breakfast, stay connected with free WiFi, and take advantage of the fitness center.

Nearby Attractions
Explore Dewitt County Museum and enjoy easy access to Decatur Airport for a seamless travel experience.

Book Country Inn & Suites by Radisson, Decatur, IL for an unforgettable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DEC

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

7.7
Based on 33 reviews
Cleanliness: 4.6
Service: 9.4
Location: 9.3
Room Quality: 5
Amenities: 8.6
Value for Money: 7.7
Food and Beverage: 8.4
Overall Experience: 8.6
T
Toni • couple • us
10
2026-10-08 • via Nuitee
T
Toni • couple • us
10
Thank you for making our stay amazing we were down the for my Dad funeral
Pros:

Clean breakfast good and they had a pool loved that our rooms was side by side on the first floor

Cons:

Nothing

2026-10-08 • via Nuitee
R
RON • solo_traveller • us
10
2026-09-17 • via Nuitee
P
Patricia • extended_group • us
7
Staff and hotel overall was great
Pros:

Overall the hotel was great but my room had a moldy smell seems like the carpet needed to be replaced or cleaned it had a bad smell. Would have rated it a 10 if the smell wasn’t bad

Cons:

The room had a moldy smell from the carpet, it needed to be replaced or cleaned really well

2026-09-13 • via Nuitee
S
Shirley • extended_group • us
7
Beautiful accommodations, clean and very attentive.
Pros:

Very comfortable, clean room and friendly staff.

Cons:

Nothing to do with the hotel but with a guest who was very unkind and made a racial remark. But again nothing to do with the actual hotel.

2026-08-28 • via Nuitee
M
Melissa • solo_traveller • us
10
Immaculate
Pros:

Excellent in every way

2026-08-27 • via Nuitee
M
Marina • solo_traveller • us
10
2026-07-19 • via Nuitee
N
Nelson • solo_traveller • us
9
2026-07-11 • via Nuitee
P
Pranitha • couple • us
4
2026-06-15 • via Nuitee
W
White • solo_traveller • us
1
Pros:

Location

Cons:

Bugs, musty damp smell, stained bedding

2026-06-13 • via Nuitee
A
Adrianne • solo_traveller • us
7
My stay was comfortable but the room could have been cleaner and the bathroom floor was dirty. My suggestion would be to
Pros:

The property was nice

Cons:

The bathroom floor was dirty and the room had a musty smell.

2026-05-29 • via Nuitee
G
Gary • couple • us
9
2026-05-28 • via Nuitee
C
Callaway • solo_traveller • us
5
Pros:

Location

Cons:

The fitted sheet was to small for the bed it kept coming off while sleeping. There was no toilet paper had to go down to get some. Toothpaste all over the mirror and hair all over the bathroom floor. There was someone else's food in the fridge it just seemed like whoever cleaned the room was in a hurry.

2026-05-23 • via Nuitee
M
Marcos • couple • us
4
Not coming back
Pros:

I requested a walk in shower and after confirming was told none available.

Cons:

Bathtub.

2026-05-22 • via Nuitee
C
Cora • family_with_children • us
7
Great location. Rooms need better cleaning
Pros:

Great location.

Cons:

Bathroom was not clean upon arrival. hair in shower and Feces in toilet.

2026-05-20 • via Nuitee
S
Susan • couple • us
10
I enjoyed every second of it, wishing I could have stay longer. Would really love to stay again and tell others about it
Pros:

Location ,clean, welcoming, Staff friendly environmental safe. Breakfast great.

Cons:

No dislikes

2026-05-03 • via Nuitee
V
Volha • family_with_children • us
8
2026-04-16 • via Nuitee
V
Volha • family_with_children • us
8
2026-04-16 • via Nuitee
W
West • family_with_children • us
10
2026-04-10 • via Nuitee
C
Courtney • family_with_children • us
9
2026-03-26 • via Nuitee