Hilton Chicago/Oak Brook Suites

Hotels
•
Hilton Worldwide
8 (229 reviews)
10 Drury Lane, Villa Park, Illinois, 60181 , Villa Park , US
1-630-941-0100

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Facilities

Meeting rooms
Fitness facilities
Express check-out
Comprehensive recycling policy
Long-term parking (surcharge)
Free WiFi
24-hour front desk
Terrace
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Outdated facilities

Categories

Cleanliness
6.71
Reviews mentioned issues with cleaning and maintenance; the overall sentiment regarding cleanliness was negative.
Service
9.18
Many reviews highlighted friendly and helpful staff, boosting the service rating.
Location
8.72
Guests appreciated the hotel's proximity to shopping and the conference, indicating a positive sentiment.
Room Quality
7.17
Several guests found rooms dated and in need of modernization, impacting room quality perception.
Amenities
8.2
Positive sentiments about gym and amenities outweighed negative mentions.
Value for Money
7.66
Mixed reviews on value; some felt charges were excessive, but others noted good service.
Food and Beverage
8.21
No specific mentions of the food quality but an expectation of standard offerings in this segment.
Overall Experience
8.18
Overall experience was rated well due to friendly staff and good amenities despite mentioned drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 00:35

Property Description

Indulge in Relaxation
Rejuvenate in the indoor pool and fitness center, then savor American cuisine at Atrium Restaurant or enjoy room service. Don't miss the bar/lounge for a nightcap after exploring nearby attractions.

Convenient Amenities
Benefit from complimentary Wi-Fi, concierge services, and gift shops. Upgrade your stay with a full breakfast, a 24-hour business center, and express check-out for a seamless visit.

Easy Access to Entertainment
Explore nearby attractions like Drury Lane Theater and Oakbrook Center Mall, all just a short distance away. Perfect for both leisure and corporate travelers.

Ready to experience comfort and convenience at Hilton Chicago/Oak Brook Suites? Book your stay now for a memorable visit!

Important information:

  • Pool access available from 8:00 AM to 9:00 PM.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORD

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Guests are provided with free hand sanitizer

See all policies

Location

Property Accessibility

Total Disability Score: 37.14
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 229 reviews
Cleanliness: 6.71
Service: 9.18
Location: 8.72
Room Quality: 7.17
Amenities: 8.2
Value for Money: 7.66
Food and Beverage: 8.21
Overall Experience: 8.18
C
Claudene T.
2
Pros:

Windows were wrapped for privacy and could not see outside. Worse there was something growing beneath the plastic

2025-10-06 • via Nuitee
R
reza
10
Pros:

Nice

2025-10-06 • via Nuitee
P
Pamela • family
10
Pros:

Hi Hilton! So our stay was wonderful! The girls at the front desk were SO FUN and SO SWEET! They were helpful and present Loved your little store, thought the pricing was pretty good. Pool was packed so cant even review that, we never got in.
But loved our rooms. Quiet and clean. I will say the furniture is pretty rundown, clean but old. This doesnt sway our stay though. WE would def stay again! thank you!

2025-10-04 • via Nuitee
M
MARY
10
Pros:

EVERYTHING AROUND THE AREA WAS GREAT.

2025-10-03 • via Nuitee
T
Troy
6
Pros:

Ratty old carpet in hallway and rooms, poor water pressure in bathroom. Scattered trash under beds from previous guests.

2025-10-02 • via Nuitee
S
shawnna
4
Pros:

The staff was wonderful. Unfortunately the room was NOT. I felt lime i was staying at a motel 6 in this room. I paid 245 not including the extra $8 the have you pay for parking. With that price tag the room should NOT look like this. This was a very disappointing trip. Did it last minute to cheer up my daughter and I and this was not what we had in mind…

2025-10-02 • via Nuitee
C
Chris
10
Pros:

No complaints at all. This will be my go to every time I visit Chicago.

2025-09-30 • via Nuitee
J
Jaquetta
6
Pros:

Housekeeping walked in my room twice without knocking. The first time was at 7a and 930a.

I think parking should be included with the room .we pay alot for the room, then a $50 fee, the breakfast and parking thats alot.

2025-09-29 • via Nuitee
C
Cleo
10
Pros:

Nice suite but dated

2025-09-28 • via Nuitee
A
Anna • family_with_children
6
Pros:

Staff was okay. Not a place to bring a family

2025-09-27 • via Nuitee
M
Muhammad • friends
6
Pros:

Very rude staff

2025-09-27 • via Nuitee
J
Justin
10
Pros:

It’s perfect

2025-09-27 • via Nuitee
M
Myra • family
8
Pros:

Room and bathroom were really nice. Staff were great. The only thing was that the air conditioner would not cool under 72 degrees, of which I sleep better when its colder (under 70 degrees). Using the app for the door key, check-in and check-out was awesome. Internet was good.

2025-09-22 • via Nuitee
P
Patrice
6
Remove the chair and stool 🙄
Pros:

The room was clean, which is always appreciated. However the furniture is so old dated that is should just be removed. The chair and the foot stool that has cracked fabric. It's really bad.

2025-09-14 • via Nuitee
E
Eileen • family
6
Pros:

Room was not what i expect out of a Hilton. I will not stay there again

2025-09-09 • via Nuitee
A
ajay thomas
10
Pros:

Great location

2025-09-09 • via Nuitee
K
kristi • family
6
Pros:

The hotel is pretty run down and could use some modernization. I liked the size of the suite. Pretty ridiculous to charge for overnight parking at a suburban hotel. Stop nickel and diming

2025-09-08 • via Nuitee
H
Hilda
10
Pros:

it was very comfortable next time you have a sheet for the sofa bed also a quilt for the guest

2025-09-07 • via Nuitee
A
ashley
10
Pros:

Staff was friendly, had a bunch of amenities.

2025-09-07 • via Nuitee
D
Donald • partner
10
Pros:

I love this place been coming since my babies were small now they're going off to color

2025-09-03 • via Nuitee