Courtyard by Marriott Indianapolis Airport

Hotels
•
Courtyard by Marriott
7.9 (226 reviews)
2602 Fortune Circle East , Indianapolis , us

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Children allowed

Facilities

Free beach shuttle
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Good location
Clean room
Pleasant staff
Nice pool
Comfy beds
Cons:
Reservation cancellation
Lack of amenities
Construction noise
Broken spa

Categories

Cleanliness
7.11
Multiple reviews mentioned cleanliness issues such as bad odors and overall disappointment.
Service
8.08
Mixed experiences; some staff were pleasant, but significant complaints about service responsiveness.
Location
9.12
Positive mentions of location being convenient and good.
Room Quality
7.57
Room quality had mixed reviews with some cleanliness issues, but generally acceptable.
Amenities
6.6
Several amenities claimed to be available were not operational during the stay.
Value for Money
7.56
Cost did not reflect the service and amenities provided.
Food and Beverage
8.11
Positive mention of the bistro food; however, some disappointment with the Starbucks machine.
Overall Experience
9.08
Some guests had a good experience, despite certain shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:37

Property Description

Convenient Location and Transportation
Located just a short drive from downtown Indianapolis and the airport, Courtyard by Marriott offers a free shuttle service for easy travel.

Comfortable Rooms with Amenities
Each room features a work desk, seating area, coffee maker, and cable TV, ensuring a comfortable stay for guests.

Dining Options and 24-Hour Convenience
Enjoy a variety of healthy breakfast and dinner choices at The Bistro, along with Starbucks coffee. The hotel also has a 24-hour store for grab-n-go meals and snacks.

Experience convenience and comfort at Courtyard by Marriott Indianapolis Airport. Book your stay now!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IND

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs USD 10 per day.

Location

Guest Reviews

7.9
Based on 226 reviews
Cleanliness: 7.11
Service: 8.08
Location: 9.12
Room Quality: 7.57
Amenities: 6.6
Value for Money: 7.56
Food and Beverage: 8.11
Overall Experience: 9.08
P
Pranav • solo_traveller • us
1
Overall, not good at all but the staff is helpful.
Pros:

The staff was helpful and tried their best to help us switch hotels and ultimately cancelled our reservation after one night

Cons:

There was a water pipe leak and it flooded all the floors and also they shut off the water bc of that

Additionally, The rooms look extremely old and dingy. The gym is nothing more than a couple of dumbbells

2026-06-06 • via Nuitee
G
Gerd • solo_traveller • br
9
2026-06-01 • via Nuitee
W
William • extended_group • us
3
Three night stay, no housekeeping service or fresh towels provide, along with a full bed doing its best queen bed imitat
Pros:

There was plenty of parking and the hotel appears to have undergone recent remodeling.

Cons:

Room 206 was supposed to have had two queen beds, what we encountered was one queen bed and a full bed on a queen box spring.
There have a placard in the bathroom advising if you want clean towels place them on the floor. We followed that and found no clean towels, we called housekeeping and towels were brought up. The second day, the same thing happened, however housekeeping didn’t answer when called and we had to request towels from the front desk. I informed them that housekeeping has not visited our room and the very small waste basket was overflowing. I was informed we were not yet scheduled for housekeeping to visit our room. I asked if that was the case, what good were the instructions to put dirty towels on the floor in order for them to be replaced if our room isn’t to be serviced. I was given two towels along with two face towels as they had only a few available. The person at the front desk also told me if the trash was full, empty it into a bag and put it in the hall. I didn’t bring bags with and I certainly didn’t feel comfortable dumping my trash off in the hall.
In a three night stay, there was not one housekeeping visit.

2026-05-29 • via Nuitee
M
Mary Jane • extended_group • us
1
Cons:

The shuttle was very late picking us up from airport .... it was after midnight. The hotel was under construction. When we arrived, we were put in a room not selected. There were 3 of us, me (mom) and daughter and son. I had specifically advised we needed a room with 2 queen beds. The first room we were given was a 1 bed (king room. It took a few minutes for staff to get us to the correct room The biggest issue was that construction LOUD LOUD LOUD started in room next door pretty early and we were unable to enjoy relaxing in the room.

2026-02-13 • via Nuitee
A
Alicia • extended_group • us
1
Pros:

NA

Cons:

The property cancelled my reservation without notice, due to 'a pipe burst'. Upon further investigation, they overbooked. My husband and I arrived late evening as we had been traveling all day, which the hotel was aware of and confirmed, when we arrived we were met by a rude, unprofessional manager who said they cancelled to reservation and walked away. We asked for other accommodations, help finding elsewhere to stay and they said there was nothing they could do. DO NOT STAY HERE

2025-12-17 • via Nuitee
D
Diane • family_with_children • us
4
Cons:

there was construction everywhere- not mentioned on line. have a starbucks but they did not have the ecpresso machine working Parking was atrocious and no breakfast ability . The web site should talk about the noise, the mess and or discount the price!

2025-11-17 • via Nuitee
L
Lucas • family_with_children • us
10
2025-10-17 • via Nuitee
C
CRAIG • family
10
Pros:

Clean room

2025-09-27 • via Nuitee
A
Abhijit • family
6
Pros:

Property was below our expectation.

2025-09-23 • via Nuitee
D
Diane
4
Pros:

I only stayed two hours due to the smell (cigarette smoke). I asked for another room but they said they were full. Working to get a refund and cancelled my upcoming stay. Wouldn’t stay there again.

2025-09-22 • via Nuitee
D
Daniel
6
Pros:

The location is good. There’s a restaurant inside but the Starbucks machine didn’t work, that was disappointing. Also the tv was so dark we couldn’t watch it. And then the cleaning staff
Knocked on our door at 9am which was annoying too.

2025-09-21 • via Nuitee
O
Oscar Joel
10
Pros:

Good place

2025-09-14 • via Nuitee
K
Kealan • family
4
Pros:

Booked this place because the pool and hot tub. Pool door didn’t work, had sign it was out of order to enter I believe through the courtyard aka outside entrance. The hot tub is non existent it’s closed. They had it covered boarded up with a sitting area over top of it. Room was fine for passing through but the cost didn’t reflect the amenities it claimed to have.

2025-08-31 • via Nuitee
R
Ryan • partner
8
Pros:

slightly older but has a shuttle to the airport. clean and convenient for IND

2025-08-19 • via Nuitee
M
Michael
8
Pros:

Z

2025-08-15 • via Nuitee
K
Kyley • family_with_children • us
10
We loved our stay here and would return and stay again.
Pros:

Loved our stay! Nice pool, comfy beds, cute balcony, adorable courtyard, helpful staff, etc.

Cons:

The spa was broken, but that was the only negative.

2025-08-11 • via Nuitee
E
Elizabeth • family
6
Pros:

The property was fine, but I was distressed that the phone in my room didn't work. The desk was notified, and I was assured that someone would come fix it, but no one did.

2025-08-09 • via Nuitee
M
Michael
10
Nice
Pros:

Has shuttle to airport

2025-08-09 • via Nuitee
J
Joan
10
Pros:

Bed very firm!

2025-08-08 • via Nuitee
I
Ian
10
Pros:

The staff were all very pleasant. The room was spacious and clean. The food in the lobby bistro was unexpectedly very excellent. And it saved a few bucks taking their shuttle to the airport.

2025-08-04 • via Nuitee