SenS Suites Livermore; SureStay Collection by Best Western

Hotels
•
SureStay Collection by Best Western
7.9 (215 reviews)
1000 Airway Boulevard , Livermore , US
+1 925-373-1800

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly and helpful staff (frequently mentioned)
Great location and convenience
Spacious rooms / studio-style with full kitchen
Good breakfast and variety
Perceived strong value for the price
Cons:
Reports of roaches and mice in multiple reviews
Broken or unavailable spa/hot tub and some pool concerns
Stains on carpets and substandard vacuuming in places
Missing kitchen cookware (pots/pans) and limited utensils
Occasional unfriendly staff or privacy/room-entry issues
Some dated rooms, lighting and TV/remote issues

Categories

Cleanliness
5.5
Multiple reviews mention roaches/mice, stains on carpet, a somewhat dirty pool and substandard vacuuming, indicating below-average cleanliness.
Service
9.3
Several guests described staff as friendly, helpful and exceptional; a minority reported unfriendly behavior or privacy issues, but overall service sentiment is strongly positive.
Location
9
Location is repeatedly praised as convenient and close to needed destinations and the freeway, exceeding many guests' expectations.
Room Quality
7.2
Rooms are described as roomy with kitchen-style layouts but somewhat dated in places and with isolated issues (drawers, TV remote), giving a mixed but generally acceptable impression.
Amenities
6.6
Amenities are inconsistent: breakfast is good but key facilities (hot tub/spa) were reported broken, pool/hot tub cleanliness/issues and missing kitchen cookware reduce this score.
Value for Money
9
Multiple guests explicitly call out strong value and good pricing relative to quality, often saying the hotel exceeded expectations for the price.
Food and Beverage
8.1
Breakfast is frequently praised for variety and quality, though a few guests noted mediocre items (eggs) and limited equipment (waffle makers).
Overall Experience
8.5
Most stays are positive — comfortable rooms, helpful staff and good value — but serious negatives (pests, broken spa, occasional cleanliness lapses) tempered some guests' experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:05

Property Description

Luxurious Amenities
SenS Suites Livermore; SureStay Collection by Best Western boasts an outdoor swimming pool, a hot tub, and a fitness centre for guests to unwind and relax during their stay.

Convenient Services
Enjoy free private parking, free WiFi throughout the property, and a 24-hour front desk for any assistance needed, ensuring a hassle-free experience for all guests.

Ideal Location
Situated just a short distance from popular attractions like Oakland Coliseum and Oakland Museum of California, SenS Suites Livermore; SureStay Collection by Best Western offers a prime location for both leisure and business travelers.

Book now for a memorable stay at SenS Suites Livermore; SureStay Collection by Best Western and indulge in comfort and convenience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: OAK

Location

Guest Reviews

7.9
Based on 215 reviews
Cleanliness: 5.5
Service: 9.3
Location: 9
Room Quality: 7.2
Amenities: 6.6
Value for Money: 9
Food and Beverage: 8.1
Overall Experience: 8.5
D
Daphanee • family_with_children • us
9
2026-10-29 • via Nuitee
G
Geerman • couple • aw
9
good
Pros:

nice and quiet and close to everything were i needed to go

Cons:

i dont have a negative say toward the property, only staffs were not friendly

2026-10-27 • via Nuitee
A
Ashley • solo_traveller • us
10
2026-10-27 • via Nuitee
S
Susan • solo_traveller • us
8
Pros:

Staff was friendly & helpful

Cons:

Nothing

2026-10-26 • via Nuitee
J
Jennifer • couple • us
8
Great location, accommodations, breakfast.
Pros:

Kitchen, space in the room. Location of the room.

Cons:

Drawers in kitchen need work, more cooking utensils needed. Tv remote needs to be replaced and upgrade the tv to allow casting from smartphone.

2026-10-23 • via Nuitee
K
Kestutis • extended_group • lt
5
2026-10-20 • via Nuitee
J
Jennifer • family_with_children • us
9
Spectacular, will be staying here again
Pros:

The properties in a great moorish off the freeway, I loved the 2 separate rooms and it was quiet. The staff was friendly and helpful. Check in and out was very quick.

Cons:

The walking patches needed better lights and the stairs were steep. The rooms are a little dated.

2026-10-19 • via Nuitee
R
Reva • solo_traveller • pf
9
2026-10-11 • via Nuitee
D
Danny • solo_traveller • us
10
It was excellent
Pros:

The rooms were great. Value for money. Staff were kind, very nice 4 days stay

Cons:

All good

2026-09-18 • via Nuitee
A
Andrews • couple • us
6
2026-09-16 • via Nuitee
A
Andrews • couple • us
4
2026-09-16 • via Nuitee
N
Nancy • family_with_children • us
10
Great!
Pros:

The property was clean and kept up well in general. Our room was like a studio apartment, it has a full kitchen set up, including plates, cups and utensils.
The breakfast was a little better than I expected. They offered eggs, sausage, oatmeal, fruit, various breads, waffles, coffee, milk and juice.

Cons:

I don't have any complaints.

2026-09-14 • via Nuitee
A
Annamarie • couple • us
7
I love the kitchen, it would be better if it had pots and pans.
Pros:

I love it here, very comfy!!!! It is near where I board my horse in livermore. I was sad the hot tub wasn't working or in order. I was looking forward to it. I will call in the future before booking because I really wanted the hot tub.

Cons:

Hot tub non available.

2026-09-11 • via Nuitee
G
GIOVANNI • family_with_children • it
10
Tutto perfetto
Pros:

Tutto

Cons:

Nulla

2026-09-10 • via Nuitee
O
Orville • extended_group • us
7
A decent value for the price. The suite was roomy and comfortable. I would stay here again.
Pros:

Mediocre food offering. Should have been at least 2 waffle makers (3 are actually needed); the eggs seemed freeze-dried.

Cons:

Stains on carpets in #123 and a sub-standard job of vacuuming overall.

2026-09-07 • via Nuitee
A
Andrews • couple • us
9
2026-09-05 • via Nuitee
A
Abhinesh • solo_traveller • us
9
Will stay again, nice.
Pros:

Good breakfast

Cons:

Needs more lighting and security cameras around back of building where the room entrance is.

2026-09-04 • via Nuitee
A
Andrews • couple • us
10
2026-09-04 • via Nuitee
R
ReWanda • solo_traveller • us
6
Roach motel
Pros:

Location

Cons:

Roaches and mice

2026-09-02 • via Nuitee
D
Debbie • solo_traveller • us
9
Pros:

Everything was great.We loved staying here.

Cons:

WE THOUGHT THE POOL WAS A LITTLE DIRTY.

2026-09-02 • via Nuitee