Holiday Inn Express - Canton by IHG

Hotels
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Holiday Inn Express
9 (249 reviews)
6000 US Route 11 , Canton , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Friendly staff
Great breakfast options
Good location
Cons:
Cleanliness issues
Some rooms not up to standard
Overpriced for some guests

Categories

Cleanliness
7
Several reviews noted cleanliness issues, including dead bugs in the room.
Service
10
Staff was mentioned positively in multiple reviews, described as friendly and helpful.
Location
10
The location is repeatedly praised for accessibility to colleges and other attractions.
Room Quality
8
Some rooms reported as clean and comfortable, but there were significant issues noted.
Amenities
9
Good breakfast options and some amenities mentioned positively.
Value for Money
9
General satisfaction with value, though some felt it was overpriced for quality.
Food and Beverage
10
Highly rated breakfast options available, with a good variety.
Overall Experience
9
Mixed feedback overall, with both great experiences and significant issues reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 08:37

Property Description

Convenient Location
Located just minutes away from SUNY Canton, St. Lawrence University, and other local attractions, Holiday Inn Express - Canton offers easy access to the best of Canton, NY.

Exceptional Amenities
Enjoy complimentary WiFi, weekday newspapers, coffee, and a hot breakfast during your stay. Unwind in the indoor pool and hot tub, stay active in the fitness center, and explore the gift shop. Guest laundry facilities and fax machine access are also available.

Comfortable Accommodations
Select rooms feature refrigerators, microwaves, and whirlpool bathtubs for added comfort and relaxation.

Book your stay at Holiday Inn Express - Canton now for a memorable and convenient experience in Canton, NY.

Important information:

Please note, the indoor pool and hot tub are closed until further notice for renovations.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MSS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

9
Based on 249 reviews
Cleanliness: 7
Service: 10
Location: 10
Room Quality: 8
Amenities: 9
Value for Money: 9
Food and Beverage: 10
Overall Experience: 9
T
Tania • couple • ca
10
Excellent staff, clean rooms, comfortable beds, convenient location, good breakfast.
2026-04-18 • via Nuitee
W
William • family_with_children • us
7
Cons:

The beds. Too high for my wife and easy to roll off accidentally.

2026-04-18 • via Nuitee
G
GLEN • extended_group • us
10
2026-04-09 • via Nuitee
G
Garlough • family_with_children • us
8
2026-03-23 • via Nuitee
T
Tracy • couple • ca
9
2026-03-06 • via Nuitee
F
Fco Javier • couple • es
7
2026-02-13 • via Nuitee
M
Matthew • extended_group • us
9
2026-02-09 • via Nuitee
J
Jason • solo_traveller • us
10
2026-01-17 • via Nuitee
A
Alpay Barkın • couple • tr
10
2026-01-14 • via Nuitee
C
Caitlin • couple • ca
6
2026-01-08 • via Nuitee
N
Natalie • couple • us
8
2026-01-07 • via Nuitee
D
Derek • family_with_children • us
10
2025-11-29 • via Nuitee
J
Juliann • family_with_children • us
8
2025-11-09 • via Nuitee
T
Tanya • family_with_children • us
8
Great location, good night sleep, great price.
Pros:

Perfect location to visit colleges for the weekend. Staff was friendly and very helpful. Continental breakfast was great. Coffee and variety of juices with scrambled eggs, omelettes, sausage, potatoes with choices of fruit, cereal, bagel, etc. They even had gluten-free options!

Cons:

There were no negatives to report.

2025-11-09 • via Nuitee
N
Norun • family_with_children • us
8
2025-10-23 • via Nuitee
M
Marlee • couple • us
10
2025-10-04 • via Nuitee
B
Banyai • family_with_children • us
10
2025-09-29 • via Nuitee
H
Halima • solo_traveller • us
10
2025-09-29 • via Nuitee
W
Wesley
10
Great Hotel in North Country
Pros:

Great hotel for visiting St. Lawrence University and 1,000 Islands region. Room was spacious, comfortable, quiet and clean with all the usual amenities. Nice breakfast buffet with hot and cold items. Very pleased with my brief stay and highly recommend this hotel.

2025-09-26 • via Nuitee
K
Kim
2
Pros:

This room was the room of dead things. I immediately walked in and there is no light. The only light that I could find was the night lights by the bed, which I felt was a little bit weird, but now I know why.
I went to the window and there was an electronic blind that wasn’t working at all. I moved the blind back and there was a sea of dead flies and other bugs. And flies buzzing around. I probably could’ve lived with this but then I discovered other dead bugs…the ones you never ever want to see when you are staying at a hotel. At that point, this was a risk I wasn’t able to take. I spoke with the person at the front desk, she tried to fix the blind and get some of the dead bugs from the window sill. When I mentioned the other bugs, the terrible ones, she said they were dead, they spray for them every few months and she has never brought them home to her family, so I should be good.
At this point, it wasn’t a risk I was willing to take. I had to drive over an hour to sleep somewhere else.

2025-09-20 • via Nuitee