Best Western Plus Milford Hotel

Hotels
•
Best Western Plus
8.8 (865 reviews)
Great North Road, Leeds, England, LS25 5LQ , Leeds , GB
44-019-77681800

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Pets allowed

Facilities

Meeting rooms
Free WiFi
24-hour front desk
Terrace
Luggage storage
Designated smoking area
Picnic area
Conference space
Golfing nearby
Breakfast available (surcharge)
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable bed
Cons:
Mould in rooms
High parking fees
Inconsistent room quality

Categories

Cleanliness
7.65
Several reviews mentioned mould, damp smells, and general wear and tear in the rooms indicating lower cleanliness.
Service
9.99
Reviewers spoke highly of friendly and accommodating staff, particularly noting exceptional service from staff members.
Location
9.66
Multiple reviews highlighted the superb location for visiting family and convenience for accessibility.
Room Quality
7.61
While some rooms were clean, complaints about mould and uncomfortable beds lowered the overall room quality.
Amenities
8.64
Basic amenities met expectations but concerns about additional costs like parking were noted.
Value for Money
8.6
General value perception was positive, but issues such as parking charges and room quality impacted this rating.
Food and Beverage
9.15
Food quality was praised, albeit with suggestions for more vegan options.
Overall Experience
9.12
Mixed reviews but a generally positive outlook influenced by service and location despite some cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 01:57

Property Description

Luxurious Amenities
Enjoy a terrace view, complimentary Wi-Fi, and wedding services. Indulge in room service from Watermill Restaurant or have a drink at the bar/lounge.

Event Spaces
Host your event at the conference center or banquet hall. Benefit from tour/ticket assistance and free self-parking on-site.

Comfortable Rooms
Relax in a room with a pillowtop bed, premium bedding, and modern amenities. Stay connected with free Wi-Fi and unwind with digital programming.

Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and wedding services at Best Western Plus Milford Hotel in Leeds.

Important information:

  • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
  • One child 14 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LBA

Property Policies

  • Pets

    Maximum number of pets per room 2

  • General

    Individually-wrapped food options are available for dinner

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Individually-wrapped food options are available for breakfast

See all policies

Location

Guest Reviews

8.8
Based on 865 reviews
Cleanliness: 7.65
Service: 9.99
Location: 9.66
Room Quality: 7.61
Amenities: 8.64
Value for Money: 8.6
Food and Beverage: 9.15
Overall Experience: 9.12
J
Joseph • couple • gb
10
Great staff.
Pros:

Great Staff

Cons:

Windows don’t open. Room very hot and air con didn’t work.

2026-07-09 • via Nuitee
C
Clare • couple • gb
10
Very welcoming guests- shout out goes to Margaret and Zoe who were really lovely
Pros:

Had everything we needed, spacious and the bed was very comfortable

Cons:

Everything was very good

2026-07-08 • via Nuitee
N
Neil • solo_traveller • gb
10
A gem of a hotel
Pros:

The staff were really professional and caring. The staff member covering reception and the bar helped me as I thought there were no bath towels in my room and get me some. Apologies from me as I found them in the morning.

Cons:

Nothing to dislike

2026-07-08 • via Nuitee
A
Amanda • solo_traveller • gb
10
2026-07-07 • via Nuitee
L
Laura C • solo_traveller • gb
7
Pros:

Staff v friendly. Breakfast excellent - cooked to order. Room clean. Evening meal ok but bar v noisy.

Cons:

Middle of nowhere with no petrol station in sight!!!

2026-07-07 • via Nuitee
H
Hannah • couple • gb
7
Shame there was no ventilation in the room
Pros:

Good location

Cons:

No ventilation in the room. Sealed windows and the ventilation system not working. Just a fan.

2026-07-07 • via Nuitee
G
Gonella • couple • gb
7
Friendly staff, clean room, comfortable bed.
Pros:

Have often stayed here on my way up to Scotland. Friendly staff, clean room & comfortable beds.

Cons:

This time round I had to report a broken toilet seat in my room. The seat slid off of the toilet when my partner used the bathroom. If it had been an elderly person it could have been more of a problem me than it was for us.

2026-07-06 • via Nuitee
G
Georgina • couple • gb
8
Clean, friendly staff, would stay again
Pros:

Clean, friendly staff

Cons:

Nothing

2026-07-06 • via Nuitee
S
Stephen • solo_traveller • gb
6
2026-07-05 • via Nuitee
I
Ian • solo_traveller • gb
9
Good hotel to stay at.
Pros:

Good location for motorbike event at Squires Cafe. Room clean and a decent size bathroom with combined bath and shower all nice and clean and plenty of sockets to charge kit etc. Staff were friendly and helpful. Evening meal of Lasgane was a good sized portion and tasty,meal and three beers came to around £38 if memory serves me right. Breakfast chosen from a good sized menu had fresh produce freshly cooked and good quality ( full English) a good selection of fruit, cereals and pastrys is available. Hotel isnt really near any night life or other pubs but is ideal for a quiet stop over.

Cons:

Better secure parking for motorbikes would be appreciated as it is parking is at front of hotel so if your on a bike make sure you have good locks and maybe a cover as there is a main road out front.

2026-07-04 • via Nuitee
M
Megan • extended_group • th
7
Convenient for our trip up north
Pros:

Comfy bed

Cons:

The fire alarm went off in the middle of the night waking us all up and was told it was a false alarm.
The air con wasn’t working and I’m pretty sure they knew it wasn’t but put us in the room anyway. We arrived too late in the evening to insist on a change but it was very stuffy.

2026-06-30 • via Nuitee
K
Kevin • solo_traveller • gb
9
Comfortable, clean and friendly
Pros:

Comfortable bed, good air con and friendly staff

2026-06-29 • via Nuitee
A
Andrew • solo_traveller • gb
10
Brilliant
Pros:

The staff were very friendly and welcoming and more than happy to help in any way , the food was good and the room was very clean 👌

2026-06-29 • via Nuitee
R
Ryan • solo_traveller • gb
6
Ideally located, clean and tidy, paying for parking should be mentioned with the property during the booking process.
Pros:

Was clean and tidy although it should state you have to pay for parking.

Cons:

The only issues in the hotel was the heat, this was during the heat weave in June the room was like a small oven the AC was broken.

2026-06-29 • via Nuitee
J
John • solo_traveller • im
2
Avoidable
Pros:

Scruffy,untidy, grippy, limited.

Cons:

Nothing

2026-06-29 • via Nuitee
P
Paul • solo_traveller • de
1
Pros:

The staff was really nice plus the entrance looked promising

Cons:

The air-conditioning didn't work, the windows couldn't open . There was literally no air in the room and about 40 degrees . The room wasn't clean. We had cobwebs on the lamps , in the bathroom and in the corners of the room. The floor wasn't vacuumed and there was dust everywhere. We found a public hair in the toilet and there was no toilet brush. There was a massive stain on the ceiling and mold in the bathroom. The pillows were dusty . The hallway stunk. They gave us free parking because of the lack of air-conditioning but we couldn't get any sleep because there was no air in that room. It just felt dirty

2026-06-28 • via Nuitee
C
Carol • solo_traveller • gb
2
Pros:

The room was clean, bed comfy

Cons:

Staff were surly and complaining. No cooked breakfast.

2026-06-27 • via Nuitee
M
MELANIE • couple • gb
3
Would l stay again? Definitely not
Pros:

Room was very nice and clean staff were amazing and the food was very good

Cons:

The room was unbearable in the heat with no window to open and the air conditioning was not working the owner really needs to sort it out . No fault of the staff they were very helpful

2026-06-26 • via Nuitee
T
Teresa • solo_traveller • gb
1
I didn’t it was shocking only good if you could sleep in a sauna…
Pros:

Arrived went to room, air con not working, windows screwed shut, called reception they came up and said they would reset the heating, 20 mins passed it was like a sauna, went to reception to ask for a room change but problem was there was already two people waiting for exactly the same reason, I was told the duty manager would attend the room, I was last in the queue so had to wait, he attended checked air con stated that an engineer had removed a component likely to repair another room and it would not work as a result, I check booking.com and it stated 5 executive rooms were available but when checked was told 3 were dirty and the other two the aircon didn’t work, I requested a refund, still waiting for the car parking money back…

Cons:

Aircon in a well maintained hotel

2026-06-26 • via Nuitee
N
Nelleke • solo_traveller • nl
8
2026-06-24 • via Nuitee