The Crockett Hotel

Hotels
8.6 (1851 reviews)
320 Bonham Street , San Antonio , us

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cons:
High parking fees
Dated bathroom
Lack of breakfast options

Categories

Cleanliness
8.36
Most reviews mention clean rooms, but there were some dated aspects in the bathroom.
Service
9.03
Staff received positive feedback, with remarks on being friendly and helpful.
Location
9.17
Excellent location, close to major attractions like the Alamo and River Walk.
Room Quality
8.62
Generally nice and comfortable rooms, but some noted issues with temperature control.
Amenities
8.15
Amenities were adequate; however, there were complaints about lacking microwaves and breakfast options.
Value for Money
8.51
Some guests felt pricing was high, while others thought it was worth the historical experience.
Food and Beverage
8.06
Mixed reviews on dining options; some appreciated gluten-free menus while others suggested more breakfast choices.
Overall Experience
8.93
Overall positive sentiment, with plans from guests to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 14:54

Property Description

Historic Charm and Modern Comfort
Adjacent to the famous Alamo and a short stroll from the vibrant River Walk, the Crockett Hotel seamlessly blends history with modern amenities.

Relaxation and Convenience
Start your day with a freshly brewed cup of coffee in your room before unwinding by the outdoor pool or surfing the web with complimentary Wi-Fi.

Prime Location for Exploring
Explore the city's top attractions like the Gonzalez Convention Center and RiverCenter Mall, all within walking distance. Indulge in the diverse culinary scene and lively nightlife just steps away on the River Walk.

Book now to experience the perfect combination of historic elegance and contemporary convenience at the Crockett Hotel!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SAT

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    No special conditions apply for groups.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    People no matter the age stay for US$25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 45 per day.

Location

Guest Reviews

8.6
Based on 1851 reviews
Cleanliness: 8.36
Service: 9.03
Location: 9.17
Room Quality: 8.62
Amenities: 8.15
Value for Money: 8.51
Food and Beverage: 8.06
Overall Experience: 8.93
P
Paul • couple • us
9
Pros:

Location

Cons:

Parking was to expensive.

2026-03-14 • via Nuitee
C
Crystal • couple • us
1
Decent location from most restaurants on Riverwalk, but definitely choosing difderent location next so glad time
Pros:

Like the fact it was connected to tavern which had decent food and good entertainment. Only good thing about the stay.

Cons:

Tub was backed up and the toilet seat was still dirty. The Internet service and TV did not work room was small. Needs to be updated and you hear all the noise.

2026-03-14 • via Nuitee
C
Crystal • couple • us
10
it was a wonderful stay
Pros:

very beautiful

Cons:

n/a

2026-03-13 • via Nuitee
M
melissahX5042HO • Couples
10
Valet
Pros:

Esteban was a great valet! He was helpful and took great care of us.

2026-03-12 • via Tripadvisor
P
Paige • family_with_children • au
9
Pros:

Exceptional location. Huge suite.

2026-03-12 • via Nuitee
B
Barbara • family_with_children • us
8
2026-03-12 • via Nuitee
R
Resort41306702633 • Couples
10
Wonderful. Would book again.
Pros:

Excellent Had now issues at all. Would highly recommend.

2026-03-11 • via Tripadvisor
C
Connor • family_with_children • us
8
2026-03-10 • via Nuitee
T
tomasar748 • Friends getaway
10
Positive experience
Pros:

Had a good time and our valet we had a great experience with her

2026-03-09 • via Tripadvisor
Z
Z1980LGirmar • Family
10
Sweet valet
Pros:

My experience with the valet was a good one. Belinda was very nice and sweet.

2026-03-09 • via Tripadvisor
J
joshuanB3063TC • Family
6
3 star
Pros:

Rooms were good and comfortable. We were on the second floor so you get a lot of the night life going on outside which we anticipated that. The annoying part was the flickering street light right outside our window. Looks like a strobe light going off all night in our room. There is not free parking, you have to pay $40 a day.

2026-03-09 • via Tripadvisor
E
Erica • family_with_children • us
10
Pros:

What is not to like...everything is gorgeous, staff is friendly from check in to check out. Valet parking, rooms are clean and very comfortable bed, restrooms are nice

Cons:

N/a

2026-03-09 • via Nuitee
I
Isabel • couple • us
10
It was convenient and beautiful
Pros:

Everything

Cons:

Nothing

2026-03-09 • via Nuitee
D
David • couple • us
7
Fix their ac and heating issues asap
Pros:

We always stay here because we like it

Cons:

Last two times a/c wasn’t working and we kept having to move rooms, currently looking for a new go to hotel

2026-03-09 • via Nuitee
K
Kimmy • extended_group • us
8
Pros:

Location!

Cons:

It seemed the room hadn't been cleaned or dusted in a while. There was a layer of dust on everything.

2026-03-08 • via Nuitee
N
Nancy • couple • us
5
Will not be returning here.
Cons:

When I arrived I was not acknowledged until I asked if there was somewhere else I needed to check in at. The whole hotel was hot. My bathroom had hair in the shower, floor and on towels.

2026-03-08 • via Nuitee
R
Rene • family_with_children • us
9
Historic experience
Pros:

History and location.

Cons:

Stained carpets and shower head dirty

2026-03-06 • via Nuitee
G
Gilbreath • solo_traveller • us
10
Had a great time
Pros:

Clean

Cons:

No fabric softener in towels or bed sheets.

2026-03-05 • via Nuitee
F
Frank • couple • us
10
Perfect location, intriguing decoration as well as truly Texan, and friendly staff!
Pros:

Did not participate.

Cons:

Nothing truly.

2026-03-05 • via Nuitee
V
Veronique • solo_traveller • us
8
Pros:

location is ideal

Cons:

if we ciuld open the window to change the air

2026-03-04 • via Nuitee