The Crockett Hotel

Hotels
8.6 (1821 reviews)
320 Bonham Street , San Antonio , us

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cons:
High parking fees
Dated bathroom
Lack of breakfast options

Categories

Cleanliness
8.36
Most reviews mention clean rooms, but there were some dated aspects in the bathroom.
Service
9.03
Staff received positive feedback, with remarks on being friendly and helpful.
Location
9.17
Excellent location, close to major attractions like the Alamo and River Walk.
Room Quality
8.62
Generally nice and comfortable rooms, but some noted issues with temperature control.
Amenities
8.15
Amenities were adequate; however, there were complaints about lacking microwaves and breakfast options.
Value for Money
8.51
Some guests felt pricing was high, while others thought it was worth the historical experience.
Food and Beverage
8.06
Mixed reviews on dining options; some appreciated gluten-free menus while others suggested more breakfast choices.
Overall Experience
8.93
Overall positive sentiment, with plans from guests to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 14:54

Property Description

Historic Charm and Modern Comfort
Adjacent to the famous Alamo and a short stroll from the vibrant River Walk, the Crockett Hotel seamlessly blends history with modern amenities.

Relaxation and Convenience
Start your day with a freshly brewed cup of coffee in your room before unwinding by the outdoor pool or surfing the web with complimentary Wi-Fi.

Prime Location for Exploring
Explore the city's top attractions like the Gonzalez Convention Center and RiverCenter Mall, all within walking distance. Indulge in the diverse culinary scene and lively nightlife just steps away on the River Walk.

Book now to experience the perfect combination of historic elegance and contemporary convenience at the Crockett Hotel!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SAT

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    No special conditions apply for groups.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    People no matter the age stay for US$25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 45 per day.

Location

Guest Reviews

8.6
Based on 1821 reviews
Cleanliness: 8.36
Service: 9.03
Location: 9.17
Room Quality: 8.62
Amenities: 8.15
Value for Money: 8.51
Food and Beverage: 8.06
Overall Experience: 8.93
R
Reyes Troconis • solo_traveller • us
10
Inolvidable
Pros:

El ambiente de antaño

2026-02-13 • via Nuitee
J
Joan Trixie • couple • us
8
2026-02-11 • via Nuitee
G
Gabrielle • couple • us
8
Great location
Pros:

The location

Cons:

The amount you pay for parking per night even though you have a room booked

2026-02-10 • via Nuitee
L
Larry • family_with_children • us
10
2026-02-10 • via Nuitee
W
Wanda • couple • us
10
Pros:

This was a great hotel. Very comfortable, lots of history, friendly staff, clean. Close walking access to The Alamo and River Walk. We loved it!

2026-02-10 • via Nuitee
D
David • couple • gb
8
2026-02-09 • via Nuitee
L
Lynn • family_with_children • us
9
2026-02-08 • via Nuitee
L
Leanne • couple • us
10
Very convenient location. Great for walking to the sights.
Pros:

Location was perfect! Beautiful building and the staff was very friendly.

Cons:

Our heat was not working consistently. It was cold in our room.

2026-01-31 • via Nuitee
J
Jonathan • couple • us
9
2026-01-30 • via Nuitee
B
Brian • solo_traveller • us
8
Television didn’t work left after one might had reservation for two
Pros:

Location

Cons:

Construction everywhere

2026-01-30 • via Nuitee
T
Tracy • couple • us
10
The place is a perfect sibling location to the Menger which we have stayed in previously, but the beds and pillows and r
Pros:

The historic building and amenities were original and fabulous. The pillows were great and think our room had a ghost! The bathroom door kept closing. Friendly one…

Cons:

We loved it.

2026-01-30 • via Nuitee
J
Janelle • couple • us
10
Highly recommend. Wonderful stay
Pros:

Location and staff were great. Room was very nice.

Cons:

Didn't know when we booked that we had to pay for parking.

2026-01-30 • via Nuitee
L
Lucio • family_with_children • us
10
2026-01-30 • via Nuitee
J
Justine Nolasco • family_with_children • mx
10
No regresan la tarifa que te cobran por si hay algún desperfecto en la habitación
Pros:

El personal era muy amable

Cons:

Que no me regresaron la tarifa extra que te cobran por si hay algún desperfecto en la habitación. Solo viaje yo y no utilice mal los accesorios ni la habitación.

2026-01-30 • via Nuitee
F
frausto • extended_group • us
10
Pros:

Todo

Cons:

Debería de tener estacionamiento y el desayuno incluído además debería de renovar la carpeta de los cuartos y los colchones

2026-01-28 • via Nuitee
L
Lockhart • couple • us
10
2026-01-26 • via Nuitee
R
Ronny • solo_traveller • us
5
Will not stay there again!
Pros:

Location

Cons:

Noisy I could hear everything that happened at the front desk and anything else associated with the the tavern!

2026-01-26 • via Nuitee
E
Eriberto • solo_traveller • us
5
2026-01-24 • via Nuitee
E
Eunice • extended_group • us
5
Regret not switching rooms
Pros:

Location, nice vallet staff.

Cons:

We were u see the impression that hotel had been renovated recently, it was clearly not. Hallway furniture and appearance was very ugly and old , smelled like varnish paint- very badly. All night I slept with that awfull smell..

2026-01-24 • via Nuitee
J
Jonna • couple • us
8
Cons:

Comfortable chair in room

2026-01-24 • via Nuitee