The Crockett Hotel

Hotels
8.6 (2144 reviews)
320 Bonham Street , San Antonio , us

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cons:
High parking fees
Dated bathroom
Lack of breakfast options

Categories

Cleanliness
8.36
Most reviews mention clean rooms, but there were some dated aspects in the bathroom.
Service
9.03
Staff received positive feedback, with remarks on being friendly and helpful.
Location
9.17
Excellent location, close to major attractions like the Alamo and River Walk.
Room Quality
8.62
Generally nice and comfortable rooms, but some noted issues with temperature control.
Amenities
8.15
Amenities were adequate; however, there were complaints about lacking microwaves and breakfast options.
Value for Money
8.51
Some guests felt pricing was high, while others thought it was worth the historical experience.
Food and Beverage
8.06
Mixed reviews on dining options; some appreciated gluten-free menus while others suggested more breakfast choices.
Overall Experience
8.93
Overall positive sentiment, with plans from guests to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 14:54

Property Description

Historic Charm and Modern Comfort
Adjacent to the famous Alamo and a short stroll from the vibrant River Walk, the Crockett Hotel seamlessly blends history with modern amenities.

Relaxation and Convenience
Start your day with a freshly brewed cup of coffee in your room before unwinding by the outdoor pool or surfing the web with complimentary Wi-Fi.

Prime Location for Exploring
Explore the city's top attractions like the Gonzalez Convention Center and RiverCenter Mall, all within walking distance. Indulge in the diverse culinary scene and lively nightlife just steps away on the River Walk.

Book now to experience the perfect combination of historic elegance and contemporary convenience at the Crockett Hotel!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SAT

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    No special conditions apply for groups.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    People no matter the age stay for US$25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 45 per day.

Location

Guest Reviews

8.6
Based on 2144 reviews
Cleanliness: 8.36
Service: 9.03
Location: 9.17
Room Quality: 8.62
Amenities: 8.15
Value for Money: 8.51
Food and Beverage: 8.06
Overall Experience: 8.93
A
Avila solo_traveller us
3
Pros:

Area

Cons:

Ur ac system is horrible

2026-06-25 via Nuitee
J
Jeff couple us
2
Shower and A/C system need to be updated.
Pros:

Very Historic

Cons:

Parking not included with reservation. Parking option was Valet only. Poor water pressure in the shower. In order to get decent water pressure from the shower head the water was entirely too hot ( smoking). The pillows on the bed suck. The A/C quit working multiple times. I had to call the front desk 2 times for A/C not working. Maintenance guy and desk guy reset thermostat twice and I had to reset it twice throughout the night. Front desk guy said no other rooms were available for us to move. The ice machine broke n floor 5 did not work. Ice machine on floor 3 worked intermittently.

2026-06-25 via Nuitee
W
Will solo_traveller us
8
2026-06-25 via Nuitee
J
Johannes couple nl
1
2026-06-24 via Nuitee
J
Jennings solo_traveller us
10
2026-06-24 via Nuitee
K
Karla solo_traveller us
8
Pros:

The staff was very friendly and super helpful

2026-06-24 via Nuitee
S
Stilwell solo_traveller us
9
2026-06-23 via Nuitee
S
Stilwell solo_traveller us
9
2026-06-23 via Nuitee
N
Nancy solo_traveller us
7
Crockett Hotel Experience
Pros:

Location

Cons:

I booked for 6 adults, it showed 3 full beds and got 2 full beds 1 sofa sleeper that is completely broken so uncomfortable horrible but we had no other choice 😢 😫

2026-06-22 via Nuitee
Y
Yadira family_with_children us
10
2026-06-22 via Nuitee
J
Jimmie solo_traveller us
7
Great location but the price for parking will prevent me from staying again
Pros:

It was right near the Alamo, staff was very friendly and was pet friendly

Cons:

The parking was highly overpriced. I paid a couple of dollars more for the hotel than I cost me to park. Most likely I will not be staying there again because the parking lot was almost empty and the hotel still charged me almost $60 just to park.

2026-06-21 via Nuitee
A
Anthony couple us
9
2026-06-21 via Nuitee
N
Natalia solo_traveller us
10
2026-06-21 via Nuitee
S
St.Clair solo_traveller us
7
Pros:

Location was great.

Cons:

Rust in shower. Gashes in wall in two areas of the room. Stains in carpet next to the bed. One of the chair arms was not attached securely.
Noise from lobby carried up to rooms on 4th floor that overlooked it.

2026-06-21 via Nuitee
J
John solo_traveller us
4
Pictures were nicer than reality. High price, low quality.
Pros:

Nice lobby

Cons:

Very tiny elevator, hallways and carpet are gross, smells awkward, room was very small, poor lighting in the room, nasty carpets and outdated amenities in the room, our fridge wasn’t even plugged in.

2026-06-21 via Nuitee
S
Scott Anthony couple us
7
Great place to stay!
Pros:

Close to everything you’d want to experience in San Antonio. Clean and in the historic part of town.

Cons:

The pool was not clean.

2026-06-21 via Nuitee
J
JCSANCHEZ84 solo_traveller mx
9
Pros:

Estilo, ubicación y personal

Cons:

No tiene desayunos

2026-06-20 via Nuitee
W
William couple us
9
Very good except for the cost to park a vehicle.
Pros:

Friendly, courteous.

Cons:

$98 for parking one night. I will find somewhere else to stay.

2026-06-19 via Nuitee
T
TONI solo_traveller us
10
2026-06-18 via Nuitee
D
Donna couple us
9
2026-06-18 via Nuitee