Motel 6-Prospect Heights, IL

Hotels
7 (865 reviews)
540 North Milwaukee Avenue , Prospect Heights , US
+1 847-500-0116

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
24-hour front desk
Heating
Pets allowed
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Presence of bugs
Cleanliness issues

Categories

Cleanliness
5.75
Multiple reports of cleanliness issues including cockroaches and mold.
Service
8.75
Staff was reported as polite and friendly despite some service failures.
Location
8.75
Proximity to destination was appreciated.
Room Quality
5.75
Complaints about bed quality and presence of bugs affected ratings.
Amenities
6.75
Basic amenities were met but issues like lack of a fridge were noted.
Value for Money
6.75
Mixed feelings about the value received for the price paid.
Food and Beverage
5.75
Limited breakfast options and complaints about missing breakfast.
Overall Experience
7.75
Mixed reviews; good service but significant cleanliness and quality issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 23:29

Property Description

Convenient Location
Located within a 30-minute drive of downtown Chicago, Motel 6 Prospect Heights offers easy access to area attractions.

Comfortable Accommodations
Each room at the motel features cable TV, climate control, and free WiFi, ensuring a cozy stay for guests.

On-Site Amenities
Guests can take advantage of the 24-hour front desk, launderette facilities, and vending machines with drinks at Motel 6 Prospect Heights.

Book your stay at Motel 6 Prospect Heights now to enjoy a comfortable and convenient lodging experience near Chicago's top destinations.

Important information:

Guests must be 18 years of age and present a valid ID to register at this property.

A maximum of 2 pets per room are welcomed, free of charge, at this property. Service animals stay free without restrictions. Please contact the property for additional information.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORD

Location

Guest Reviews

7
Based on 865 reviews
Cleanliness: 5.75
Service: 8.75
Location: 8.75
Room Quality: 5.75
Amenities: 6.75
Value for Money: 6.75
Food and Beverage: 5.75
Overall Experience: 7.75
E
Emily • couple • us
9
I am happy with my stay, great value
Pros:

The staff was very kind and helpful. The room was quite large and clean. Convienent checkout experience.

Cons:

Nothing was wrong with this stay except for the fact that our key cards did not work at first, but the staff was incredibly helpful and attentive and we got in right away.

2026-10-27 • via Nuitee
L
leonard • family_with_children • us
10
Very pleased
Pros:

My tv wasn't working they responded quickly and move me to another room at no extra cost

2026-10-22 • via Nuitee
A
Alexandra • couple • us
7
2026-10-21 • via Nuitee
R
Reid • solo_traveller • us
7
ok place to stay on a budget
Cons:

Mattress was terrible

2026-10-21 • via Nuitee
C
Consuelo • family_with_children • us
8
Pros:

Clean room, pleasant and helpful staff.

Cons:

Shower head needed adjustment, the mattress was lumpy and no refrigerator.

2026-10-21 • via Nuitee
A
Alexandra • couple • us
8
2026-10-21 • via Nuitee
A
Alexandra • couple • us
8
2026-10-21 • via Nuitee
A
Alexandra • couple • us
7
2026-10-21 • via Nuitee
M
Mike • couple • gb
10
Pros:

Its a Motel 6. Its not the Hilton. You can park, get a good night's sleep. Solid location. It was quiet and really a pleasant 3 night stay.

Cons:

As I mention in all recent reviews about housekeeping. It is fine if hotels dont do the rooms daily, or even if you dont do the room at all.

But towels, toilet paper replenishing and emptying bins are not luxuries and should still be done daily, maybe every other day at worst.

The bins in particular can lead to pests if not done regularly. Save costs by all means but its unhygienic to pay no attention to the rooms during guests stay.

2026-10-20 • via Nuitee
S
Sebastian • couple • us
8
2026-10-14 • via Nuitee
W
Wyant • solo_traveller • us
3
Cons:

The hallway for my room smelled horrible and the room was barely cleaned

2026-10-11 • via Nuitee
W
Weaver • couple • us
4
Don't expect anything.
Pros:

Score: 4/10. What did I like? Not much, really. The shower hot water came promptly. The elevator worked.

Cons:

Breakfast was non-existent. There was coffee with dry powdered creamer. In order to purchase ANY milk or other edible foods, a card must be used with an automated machine. They would not accept cash. I was reprimanded by staff for putting the milk back in the fridge. The staff was rude and uncompromising. The coffee was bitter.
The shower was dirty with someone else's hair in the drain.
The AC was poor.
No fridge, no microwave or any amenities.
Based on the signs posted everywhere, everyone is suspect and treated as such.

2026-10-07 • via Nuitee
B
Brian • solo_traveller • us
8
Okay
Pros:

The room

Cons:

Key card stopped working

2026-09-17 • via Nuitee
E
Ernesto • solo_traveller • us
6
Great motel if you just need a place to sleep when it gets dark for a night.
Pros:

The location was easy to get to get to, I was able to check in HOURS earlier then I originally had anticipated, there was always good parking, food right across the parking lot, the staff was amazing and extremely helpful and extremely friendly, the snacks in the hotel were all stocked in the lobby, the sheets pillows and towels were all clean, the AC unit worked beautifully, and they left the light on for me.

Cons:

The floor is missing chunks of then fake hard wood and The majority of the visible outlets didn’t work. I had to test multiple outlets to find a spot to charge my phone (best outlet was over the sink), and I was slightly bothered by the amount yellow and black stains on all the walls. And I am no expert but I’m positive there was some kind of mold on the walls of that room.

2026-09-15 • via Nuitee
P
Pamela • couple • us
6
2026-09-14 • via Nuitee
Z
Zoe • couple • us
8
Great value, very clean and comfortable.
Pros:

Surprisingly clean motel. Felt very comfortable staying here and it was in a great location very close to the airport. They also have a guest laundry machine, which I really appreciated.

Cons:

The only negative thing I have to say is that the room had a very strong mildew smell. I thought I would become nose-blind to it eventually, but even through the night and waking up, I still could smell it.

2026-09-13 • via Nuitee
J
Joy • extended_group • us
3
Lower cost than average, but lower in quality so Not a Good Value.
Pros:

Location and staff were helpful

Cons:

Overall, this hotel is run down and not especially clean. There was the persistent smell of garbage in the main stairwell. The trash cans were overloaded and changed frequently enough. Bathroom was dingy and not especially cleaned. Previous occupants property was found by us... evidence of cursory cleaning.
The room key situation is a bit of a shit show, with keys loosing their validity without warning. Lack of key control in general was concerning,

2026-09-09 • via Nuitee
R
Raul • solo_traveller • es
3
Buuuffff
Pros:

Nada

Cons:

Esto no es un hotel de cuatro estrellas. Una habitación olía muchísimo a humedad, de hecho, las puertas estaban hinchadas por abajo de la humedad.
Un hotel de cuatro estrellas que no tiene ni siquiera champú ni secador en el cuarto de baño

2026-09-07 • via Nuitee
V
Vadim • couple • us
10
2026-09-06 • via Nuitee
Y
Yash • couple • us
1
2026-09-05 • via Nuitee