Rodeway Inn & Suites Grand Rapids Southeast

Hotels
•
Rodeway Inn
6.9 (213 reviews)
4855 28th St SE , Grand Rapids , US
+1 616-957-3000

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Laundry
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Clean rooms (beds, bathrooms, floors)
Friendly/helpful staff and easy/early check-in
Good value/price
Close to the airport / convenient location
Frequently recommended by guests
Cons:
No breakfast provided
Noisy rooms / loud A/C / thin walls
Outdated or worn room condition
Occasional cleanliness issues (room smell, sheets)
Front desk customer service problems (cancellation dispute)
No elevator
Plumbing/fixture issues (toilet barely flushed, sink placement)
Charging outlet not working

Categories

Cleanliness
8
Multiple reviewers praised clean rooms, beds and bathrooms; a few isolated incidents (sheets smelling, odd room smell) lowered perfection.
Service
6.9
Many comments note friendly and helpful staff and easy/early check-in, but a notable negative front-desk interaction and occasional dismissive behavior justify a tempered score.
Location
8.5
Frequently mentioned proximity to the airport and convenience to family/home makes location a clear strength.
Room Quality
6.3
Rooms are described as clean and functional but several guests noted worn/outdated condition, noisy units, sink placement, and plumbing/charger issues.
Amenities
5.4
Guests repeatedly noted lack of expected amenities (no breakfast, no elevator) and limited on-site features, lowering the score.
Value for Money
8.5
Many reviewers explicitly called the hotel good value with reasonable pricing, frequently stating they would return.
Food and Beverage
5
Several guests expressed disappointment that no breakfast was provided; F&B offerings are minimal or absent.
Overall Experience
6.6
Overall stays are mixed: good cleanliness, helpful staff in many cases and strong value offset by occasional service lapses, outdated rooms, noise and amenity gaps.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:05

Property Description

Convenient Location
Rodeway Inn, conveniently located just a short distance from Calvin College and Frederik Meijer Gardens, offers a comfortable stay in Grand Rapids. The hotel's proximity to Aquinas College and DeVos Place makes it an ideal choice for both leisure and business travelers.

Modern Amenities
Enjoy a relaxing stay at Rodeway Inn with modern amenities including free WiFi, air conditioning, and flat-screen TVs in every room. The 24-hour front desk ensures your needs are met at any time during your stay.

Comfortable Accommodation
Experience comfort and convenience with amenities like a desk, private bathroom, and wardrobe in each room. The non-smoking property also provides bed linen and towels for a hassle-free stay.

Ready to experience a comfortable and convenient stay in Grand Rapids? Book your room at Rodeway Inn now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GRR

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

6.9
Based on 213 reviews
Cleanliness: 8
Service: 6.9
Location: 8.5
Room Quality: 6.3
Amenities: 5.4
Value for Money: 8.5
Food and Beverage: 5
Overall Experience: 6.6
T
Tara • solo_traveller • us
9
2026-10-27 • via Nuitee
T
Tara • solo_traveller • us
6
2026-10-27 • via Nuitee
J
Joseph • solo_traveller • us
8
2026-10-17 • via Nuitee
R
Rietman • solo_traveller • us
10
Pros:

Very clean and great price 👌

Cons:

Nothing

2026-10-16 • via Nuitee
R
Rietman • family_with_children • us
10
Pros:

Very friendly and clean Hotel would recommend to anyone.

Cons:

Nothing.

2026-10-16 • via Nuitee
Z
Zenel • couple • us
6
2026-10-08 • via Nuitee
H
Hood • couple • us
10
Overall wasn't a bad bang for the buck.
Pros:

The room was clean, comfortable, staff was friendly.

Cons:

The cell charger outlet didn't work.

2026-09-14 • via Nuitee
A
Amerriyah • solo_traveller • us
7
2026-09-13 • via Nuitee
D
Denard • solo_traveller • us
8
Pros:

Nice room clean and the staff was friendly

2026-09-05 • via Nuitee
L
Lisa • couple • us
7
2026-09-03 • via Nuitee
B
Brenda • solo_traveller • us
8
I was very comfortable, and it was wonderfully clean. . For that amount of money I wish it had been a little more update
Pros:

It was very close to the airport.

Cons:

It looks worn out. For the price, a simple breakfast should have been included but wasn’t.

2026-09-01 • via Nuitee
W
Winchester • solo_traveller • us
1
Typical Chicago hotel near Ohare where the staff is sick of their job and take it out on the guests.
Cons:

The app that I used to make the reservation booked me for 2 rooms when I only needed 1. The guy at the front desk made it seem like everything could be worked out. He encouraged me to only check into 1 room so that they could cancel the other room and I would not be charged. We moved forward with what was discussed, and then he asked me to call booking.com because they could not cancel the room on their end. I called booking.com, the guy said he would call the hotel to confirm and once confirmed, he would remove the extra room. I then watched the guy at the front desk answer the booking.com guy on the phone and continue to tell him a completely different story than he had told me. He started getting angry with the booking.com guy and telling him that he had no ability to cancel the room and that it was up to his manager in the morning. After they hung up, I asked why things changed, and he then started getting upset with me . I didn't feel like bickering with him, so I went to the room. He was still there in the morning when I checked out and you could tell that he was ignoring me on purpose. Needless to say, booking.com got back ahold of me and said that hotel management never responded to their email about canceling my extra room. Unfortunately, places like this can get away with arrogant behavior because they are so close to a major airport in a major city. They have such high traffic and demand in that area that they don't need to be hospitable to attract patrons.

2026-08-26 • via Nuitee
M
Millie • extended_group • gb
10
2026-08-23 • via Nuitee
G
gladys • couple • us
9
Pros:

staff, registration at time we needed

2026-08-22 • via Nuitee
H
Huber • solo_traveller • us
9
2026-08-19 • via Nuitee
G
gladys • couple • us
9
Satisfied will be back
Pros:

staff very good. I appreciate how often they have helped me. Price of room very good value

2026-08-17 • via Nuitee
G
gregg • couple • us
8
2026-08-15 • via Nuitee
G
gladys • couple • us
9
happy with my stay will recommend & will be back
Pros:

staff very helpful, good value for the money

2026-08-11 • via Nuitee
L
Luisangel • couple • us
1
2026-08-10 • via Nuitee
J
Janvier • solo_traveller • us
1
2026-08-09 • via Nuitee