Holiday Inn Express & Suites Aurora - Naperville by IHG

Hotels
•
Holiday Inn Express
9.3 (482 reviews)
111 North Broadway Avenue , Aurora , us
+1 630-896-2800

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Loud environment
Room cleanliness issues

Categories

Cleanliness
8.68
Some reviews highlight dirty rooms and issues with maintenance.
Service
9.99
Numerous reviews emphasize friendly and helpful staff.
Location
9.69
Great location for access to shows and downtown.
Room Quality
8.64
Mixed feelings on room conditions; some rooms were clean, others had issues.
Amenities
9.17
Good amenities, but note some negative mentions about the pool.
Value for Money
9.13
Overall positive value for the experience but could be improved.
Food and Beverage
9.18
Breakfast was generally good but with some room for improvement.
Overall Experience
9.95
Despite some negative aspects, guests enjoyed their stay overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 11:43

Property Description

Welcome to Holiday Inn Express & Suites Aurora - Naperville!

Convenient Location: Located just 5 km from the renowned Chicago Premium Outlets, our hotel offers easy access to shopping and entertainment.

Modern Amenities: Enjoy watching your favorite shows on flat-screen TVs with cable channels in every room. Start your day right with a fresh cup of coffee from the in-room coffee machine.

Exceptional Services: Benefit from our 24-hour front desk, free WiFi access, and daily breakfast to make your stay comfortable and stress-free.

Book now and experience the convenience and comfort of Holiday Inn Express & Suites Aurora - Naperville!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MDW

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.3
Based on 482 reviews
Cleanliness: 8.68
Service: 9.99
Location: 9.69
Room Quality: 8.64
Amenities: 9.17
Value for Money: 9.13
Food and Beverage: 9.18
Overall Experience: 9.95
A
Amr • couple • eg
9
Pros:

room, breakfast

2026-07-20 • via Nuitee
M
Menomanee • couple • us
8
Our stay was good. We enjoyed ourselves, the breakfast was also good. Our room was cleaned daily!
Pros:

The property was very clean! There was ample parking! The staff was very kind and helpful!

Cons:

The location.

2026-07-20 • via Nuitee
N
Nicolas • family_with_children • us
10
I would definitely stay here again.
Pros:

The stay was great. The place was clean, the front desk staff provided excellent service, and the hotel was very quiet, making it a perfect place to relax and get a good night’s rest.

2026-07-20 • via Nuitee
A
Amanda • solo_traveller • us
10
2026-07-14 • via Nuitee
J
Jeffrey Grooms • family_with_children • us
7
2026-07-11 • via Nuitee
E
Edwin • couple • us
8
2026-07-05 • via Nuitee
M
Mary • solo_traveller • us
8
2026-06-30 • via Nuitee
J
Jose • couple • us
10
Pros:

Me gustó

Cons:

El precio

2026-06-27 • via Nuitee
J
Jim • couple • us
10
2026-06-22 • via Nuitee
M
matteo • solo_traveller • it
9
2026-06-18 • via Nuitee
Z
Ziyu • solo_traveller • us
10
2026-06-08 • via Nuitee
J
Jarbas • family_with_children • br
9
2026-06-05 • via Nuitee
M
Myra • family_with_children • us
10
2026-06-05 • via Nuitee
Саша • solo_traveller • de
10
2026-06-04 • via Nuitee
R
Roy • solo_traveller • us
8
Pros:

The pool and hot tub were great. They have lots of options for breakfast. The staff was very nice and helpful

Cons:

The handicapped bathroom had no shelves to put your stuff on. The position of the shampoo and conditioner was right behind your head in the shower. Very inconvenient if you have trouble moving around. The bed was very hard and the side tables were a little far away. The light switch was too far up from the bed to reach 😴.

2026-05-30 • via Nuitee
J
Jessica • family_with_children • us
10
2026-05-25 • via Nuitee
H
helena • solo_traveller • il
5
לא הייתי חוזרת אליו
Pros:

מים חמים במקלחת

Cons:

מלון ישן מאוד, חדר לא מאוורר, מזגן רוכש, ריהוט ישן.
ביקשנו לקבל חדר שקט בגלל טיסה למחרת, לצערנו קיבלנו חדר שהיה ממנו המון רעש, או של מזגן או גנרטור, היה קשה לישון בלילה.
ארוחת בוקר דלה.

2026-05-21 • via Nuitee
M
Michele • extended_group • ca
10
Pros:

Night time management was absolutely helpful and cared.

2026-05-18 • via Nuitee
K
Kelli • extended_group • us
10
Always stay here when in town. Best place around AU!
Pros:

Close to AU campus and downtown!
Rooms very nice, clean and spacious!
Nice pool and breakfast.
Front desk staff are so helpful and very friendly.

Cons:

It was All good!

2026-05-14 • via Nuitee
T
Tracy • solo_traveller • us
10
Over all, it was great.
Pros:

The staff was very friendly and helpful.

Cons:

I wish the pool and the fitness center would have been available earlier than 9am. It would have been nice to exercise before I started my day.

2026-04-30 • via Nuitee