Holiday Inn Express & Suites Aurora - Naperville by IHG

Hotels
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Holiday Inn Express
9.3 (458 reviews)
111 North Broadway Avenue , Aurora , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Loud environment
Room cleanliness issues

Categories

Cleanliness
8.68
Some reviews highlight dirty rooms and issues with maintenance.
Service
9.99
Numerous reviews emphasize friendly and helpful staff.
Location
9.69
Great location for access to shows and downtown.
Room Quality
8.64
Mixed feelings on room conditions; some rooms were clean, others had issues.
Amenities
9.17
Good amenities, but note some negative mentions about the pool.
Value for Money
9.13
Overall positive value for the experience but could be improved.
Food and Beverage
9.18
Breakfast was generally good but with some room for improvement.
Overall Experience
9.95
Despite some negative aspects, guests enjoyed their stay overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 11:43

Property Description

Welcome to Holiday Inn Express & Suites Aurora - Naperville!

Convenient Location: Located just 5 km from the renowned Chicago Premium Outlets, our hotel offers easy access to shopping and entertainment.

Modern Amenities: Enjoy watching your favorite shows on flat-screen TVs with cable channels in every room. Start your day right with a fresh cup of coffee from the in-room coffee machine.

Exceptional Services: Benefit from our 24-hour front desk, free WiFi access, and daily breakfast to make your stay comfortable and stress-free.

Book now and experience the convenience and comfort of Holiday Inn Express & Suites Aurora - Naperville!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MDW

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

9.3
Based on 458 reviews
Cleanliness: 8.68
Service: 9.99
Location: 9.69
Room Quality: 8.64
Amenities: 9.17
Value for Money: 9.13
Food and Beverage: 9.18
Overall Experience: 9.95
D
Duda • couple • us
9
77 degrees and sunny. Perfect day of activities.
Pros:

Location was great. We went to Hollywood Casino, the Theater (saw Dear Evan Hanson) and the Historic Round House Restaurant. They were all within a short walk from this hotel.

Cons:

Very close to the train tracks and that was a little loud at times. Not overwhelming but could be heard.

2026-03-23 • via Nuitee
P
Patricia • extended_group • us
9
Very Nice Stay Despite No Turkey Sausage!
Pros:

The front desk attendant, Andrew, is so very nice and accommodating! My room was on the first floor. The room was very clean. Great location. Quiet even though right ext to the train tracks.

Cons:

There was no turkey sausage for breakfast! This was very disappointing because it’s one of the reasons why I stay at Holiday Inn Express and Suites. Bring the turkey sausage back, please!!!

2026-03-16 • via Nuitee
M
Munoz • family_with_children • us
1
I would not come back to this location.
Pros:

The breakfast and the guy who checked me in was very kind and great customer service.

Cons:

Housekeeping came into my room unannounced and lied they had to the front desk and their hot tub was down

2026-03-12 • via Nuitee
C
Callie • family_with_children • us
10
2026-02-14 • via Nuitee
Y
Yolanda • family_with_children • us
10
2026-02-10 • via Nuitee
H
Humberto • couple • us
10
Pros:

Greatly good service great staff

2026-01-19 • via Nuitee
S
Siva • couple • in
9
2026-01-19 • via Nuitee
J
Jeffrey • family_with_children • us
8
2026-01-19 • via Nuitee
B
Blanca • family_with_children • us
10
2026-01-13 • via Nuitee
R
Rebecca • family_with_children • us
9
2026-01-05 • via Nuitee
D
David • couple • us
7
2026-01-05 • via Nuitee
R
Ramos • family_with_children • us
10
Everything was nice overall no problems it’s great for a short getaway to relax
Pros:

It was clean and the spa was fantastic.

Cons:

Breakfast could be better.

2026-01-03 • via Nuitee
R
Ricko • family_with_children • us
10
2026-01-02 • via Nuitee
M
Michael • family_with_children • us
9
2025-12-31 • via Nuitee
G
George • couple • us
7
Pleasent
Pros:

Perfect location for shows at the Roundhouse or access to downtown and the river. The breakfast is pretty good for the price of the room and was well attended.

2025-12-14 • via Nuitee
A
Austin • couple • us
8
2025-12-12 • via Nuitee
J
Joanna • family_with_children • us
2
Would not recommend.
Pros:

Breakfast was pretty good.

Cons:

The pool was freezing, the room was dirty, the tub had rust and the ceiling had spiders. Wasn’t a fan of the staff. Doesn’t seem to be kid friendly at all.

2025-12-10 • via Nuitee
M
Macy • family_with_children • us
10
2025-11-17 • via Nuitee
H
Habibi • family_with_children • us
3
No sleep. Exhausting.
Pros:

The staff checking in and out were nice

Cons:

It was very loud and people were drinking and having a party in the lobby and outside our window in the middle of the night and no one would answer when we called the front desk.

2025-11-16 • via Nuitee
P
Petra • couple • de
10
Great hotel and sympathetic litlle town
Pros:

The amazing staff

2025-11-11 • via Nuitee