Bedford Regency Hotel, Trademark Collection by Wyndham

Algo pasado d moda

Foyer/hall carpets still had same mess on whole 3 nights I was there

The room had a smell and you could see the carpet hasn't been updated in many, many years. We opened the windows and aired out the room, but that showed another problem, many of the screens that kept bugs out had gaps or broken latches. At least it helped. Paint was similar to the carpet and much of the room/hotel is very dated.

There was small cooktop with an overhead light/vent. However the vent just goes into the cabinet and has no actual function. I think a microwave would have been handier than the cooktop.

The bathroom door upper hinge was poorly set, enough that the bathroom door wouldn't close. There was no fan in the bathroom area for odors or moisture control.

The doors to the room had been updated to electronic locks with a keycard, but the lever door handles carve a groove in the ornamental moulding around the door.

Since the hotel is downtown, parking is weird at best. It's under the mall next door which unfortunately has closing time restrictions that we didn't pay enough attention to. When we arrived later one evening the parking we had to draft in behind someone, well that led to the problem that all the internal elevators were shutdown and there was no stairwell out. We eventually walked out the car ramp and got lucky that someone had just opened the door. We talked to the front desk (as we needed to check out at 5:30am to catch our flight) and they said they had a remote control we could use after hours. So early in the morning we had to get the remote, walk down the ramp to the car, then return the remote to the hotel.

I am very surprised Wyndham hasn't done an over-hall.

I wish I had a microwave in the room

Morning noise from the roadworks and rubbish pickups.

Bathroom without sink, really uncomfy pillows, unpleasant staff. And the Holy bible on the nightstand? I don’t know if is that neccesary…
I really don’t like carpets in hotel rooms. But if you’re not planning to change them, at least offer slippers – walking barefoot on a carpet feels quite unhygienic and really unpleasant.

The carpet was a bit old, and could be been replaced..

Dirty, false room advertising, very unclean , room had an ant problem

N/A

Noisy had to change room
First room didn’t have sink in room and no mirror.

We were both woken up by mice scratching and thumping in the walls behind the bed at 4am. We didn't see any in the room.

The TV didn't work - in the locations defense we were only there one night and didn't bring it up.

The room is very small. It has its own washroom, but the sink is located in the bed area near the stove. No large mirror anywhere in the unit, just a small makeup mirror near the sink.

Extremely noisy, light came in the windows all night, there was no soap, there was no sink in the bathroom, had to go to reception to ask for tea bags

The entrance to the lobby and hallways smelled off and the room I stayed in smelled like an old smoking room. If they went to fix this there wouldn’t be anything wrong with me stay.

However once I told staff about it they went above and beyond to make my stay comfortable and enjoyable.

They put me in a room with a jacuzzi and it was absolutely lovely. The new room did not have an off smell. Thank you for doing that!

Erg warme kamer en zeer veel geluidsoverlast ervaren vanuit buiten. Personeel van zaterdag mag iets vriendelijker en behulpzamer.